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Jack Pun is an Associate Professor in the Department of English at the Chinese University of Hong Kong and a founding member of the Institute for Communication in Healthcare at the Australian National University. His research examines the effectiveness of health communication and its impact on patient satisfaction across diverse clinical settings, including emergency care, nursing handovers, and traditional Chinese medicine. He is also an Associate Editor for the Journal of Research in Science & Technological Education and the author of The Role of Language in Eastern and Western Health Communication.