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MICHAEL BURCHELL, Ed.D., is a corporate vice president with the Great Place to Work¯® Institute and a partner in the Institute's UAE affiliate. A sought-after speaker at conferences around the world, he has worked with senior leaders in positioning the workplace as a competitive business advantage. JENNIFER ROBIN, Ph.D., is a research fellow at the Great Place to Work¯® Institute. A former consultant with the Institute, she currently teaches in undergraduate, master's, and professional programs at Bradley University.