As a passionate and customer-centric engineering leader, Raphael Neves excels at fostering collaboration between engineering and cross-functional teams to create innovative and value-driven products. He embraces that people are the main motto for driving any business to success and directly contributes to making engineering leaders less tech-centric and more human-oriented. With extensive experience across various industries, he brings to his debut book, the secret ingredients to develop a strong leadership character, build high-performing teams, drive continuous improvement, create a rock-solid engineering culture, and align engineering efforts with business objectives.
Raphael dedicated the last nine years of his professional experience to leadership roles, and he is currently working as a Director of Engineering at Zendesk and previously worked as Director of Engineering at Tymeshift. He grows teams, develops people, and prioritizes a customer-centric and human-oriented culture.