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Seminar paper from the year 2011 in the subject Business economics - Business Management, Corporate Governance, grade: A, University of Hertfordshire, language: English, abstract: The study of change management as it relates to the organizational behavior of an organization is impacted by a variety of factors that influence the ways in which managers respond and adapt to change. This paper will provide an analysis of the field, a thorough discussion about innovation in change management with a review of the current theories and industries most impacted by innovation, and commentary about the future direction of innovation as it relates to beneficial research in the field of change management. Analysis of the Field The complex and dynamic field of change management presents a myriad of issues for the modern business leader to consider in order to successfully oversee a business operation. Given the scope of the field, one must contend with resistance to change, new trends and innovations in practice, and the ethical dilemmas that often hinder the work of a manger. An analysis of these issues provide insight into the challenges facing managers as it relates to the practical implementation of change variables and the impact it has on strategy, technology, structure, and employees.
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Table of Content
Introduction
Analysis of the Field
Research Topic
Future Directions
References
The study of change management as it relates to the organizational behavior of an organization is impacted by a variety of factors that influence the ways in which managers respond and adapt to change. This paper will provide an analysis of the field, a thorough discussion about innovation in change management with a review of the current theories and industries most impacted by innovation, and commentary about the future direction of innovation as it relates to beneficial research in the field of change management.
The complex and dynamic field of change management presents a myriad of issues for the modern business leader to consider in order to successfully oversee a business operation. Given the scope of the field, one must contend with resistance to change, new trends and innovations in practice, and the ethical dilemmas that often hinder the work of a manger. An analysis of these issues provide insight into the challenges facing managers as it relates to the practical implementation of change variables and the impact it has on strategy, technology, structure, and employees.
Resistance to Change
At the very core of change management is the importance of getting all team members on board to embrace the change that is being implemented within an organization. The resistance to change that often presents itself as an obstacle to achievement is defined as an attitude or behavior that indicates unwillingness to support or create desired change (Schermerhorn, Hunt, & Osborn, 2000). The reasons for resisting change are categorized under the following principles: habit, lack of resources, bad timing, fear of loss of power, lack of good information, fear of the unknown, no reason for change, and fear of loss of security (Schermerhorn, Hunt, & Osborn, 2000). Addressing these issues is central to managing the resistance that is inevitable during any change process. Bovey and Hede (2001) note that resistance is a natural component to the change process and it is to be expected.
Being aware of this impending resistance allows managers to establish foresight to address employee concerns. Maurer (1996) suggests that better understanding the reasons for resistance can allow for improved approaches to dealing with it. Through the use of power, application of force of reason, ignorance, and the creation of deals, managers can approach resistance with varying degrees of success (Maurer, 1996). By focusing on the organizational issues, rather than individual issues that are related to change, Bovey and Hede (2001) assert that adaptive defense mechanisms will yield most favorable results.
Deviant behavior as a resistance to change occurs in order to prevent implementation or to alter the process. In order to reduce this behavior, Agboola and Salawu (2011) suggest proper education, effective communication, facilitation, motivation, negotiation, manipulation and coercion as potential solutions. The importance of managing deviant behavior is essential to organizational survival.
New Trends and Innovations
The field of change management is influenced by the new trends and innovations which dictate the strategic changes businesses must make in a complex business environment. With improvements in technology and the globalization of the business operation, change management is integral to corporate success. The ability for a manger to adapt and remain current with these changes is central to their role. The research section of this paper will explore this challenging aspect of change management in greater detail.
Ethical Leadership
