The Power of a Positive Team - Jon Gordon - E-Book

The Power of a Positive Team E-Book

Jon Gordon

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Beschreibung

A book about teams to help teams become more positive, united and connected. Worldwide bestseller -- the author of The Energy Bus and The Power of Positive Leadership shares the proven principles and practices that build great teams - and provides practical tools to help teams overcome negativity and enhance their culture, communication, connection, commitment and performance. Jon Gordon doesn't just research the keys to great teams, he has personally worked with some of the most successful teams on the planet and has a keen understanding of how and why they became great. In The Power of a Positive Team, Jon draws upon his unique team building experience as well as conversations with some of the greatest teams in history in order to provide an essential framework, filled with proven practices, to empower teams to work together more effectively and achieve superior results. Utilizing examples from the writing team who created the hit show Billions, the National Champion Clemson Football team, the World Series contending Los Angeles Dodgers, The Miami Heat and the greatest beach volleyball team of all time to Navy SEAL's, Marching bands, Southwest Airlines, USC and UVA Tennis, Twitter, Apple and Ford, Jon shares innovative strategies to transform a group of individuals into a united, positive and powerful team. Jon not only infuses this book with the latest research, compelling stories, and strategies to maintain optimism through adversity... he also shares his best practices to transform negativity, build trust (through his favorite team building exercises) and practical ways to have difficult conversations--all designed to make a team more positive, cohesive, stronger and better. The Power of a Positive Team also provides a blueprint for addressing common pitfalls that cause teams to fail--including complaining, selfishness, inconsistency, complacency, unaccountability--while offering solutions to enhance a team's creativity, grit, innovation and growth. This book is meant for teams to read together. It's written in such a way that if you and your team read it together, you will understand the obstacles you will face and what you must do to become a great team. If you read it together, stay positive together, and take action together you will accomplish amazing things TOGETHER.

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CONTENTS

Cover

Title Page

Copyright

Dedication

No One Creates Success Alone

Chapter 1: The Power of Positive

Chapter 2: Positive Teams Create Positive Cultures

Create Your Culture

Culture Is Dynamic, Not Static

Make Your Bus Great

Make Your Culture a Priority

Invest in the Root

Decide to Be Vitamin C

The Power Is on the Inside

What Do We Want to Be?

Chapter 3: Positive Teams Work Together toward a Shared Vision with a Greater Purpose

Shared Vision

Greater Purpose

Purpose-Driven Goals

Vision + Mission

Telescope and Microscope

Creating Billions and Winning Gold

The World's Largest Family

The Table

Keep Your Vision and Purpose Alive

Make Your Vision and Purpose Come Alive

One Word

Make Sure Everyone Is on the Bus

Everyone Means Everyone

Chapter 4: Positive Teams Work Together with Optimism, Positivity, and Belief

Stay Positive Together

Believe Together

Encourage Each Other

Feed the Positive Dog

Talk to Yourself

Replace Have To with Get To

Make the Next Opportunity Great

L.O.S.S.

Shark or Goldfish

Think Like Rookies

Defeat Murphy

Inside Out

Distort Reality

Fear or Faith

The Positivity Experiment

Don't Stop Believing

The Best Is Yet to Come

Chapter 5: Positive Teams Transform and Remove Negativity

No Energy Vampires Allowed

It Starts at the Culture Level

The First Step Is Transformation

Remove the Negativity

It's Not Okay to Be Moody

Implement the No Complaining Rule

Weed and Feed

Positive Conflict

Chapter 6: Positive Teams Communicate and Connect

Connection Is the Difference between Good and Great

It Starts with Communication

Where There Is a Void, Negativity Will Fill It

Fill the Void

One-on-One Communication

Why Don't We Communicate?

On a Scale of 1 to 10

Listening Enhances Communication

Communicate to Connect

Team Beats Talent When Talent Isn't a Team

Team + Talent

Team Building

It's Worth It

Team Grit

Chapter 7: Positive Teams Commit and Care

Play Your Notes

Team First

We before Me

Commitment Recognizes Commitment

Committing Makes Everyone Better

Serve to Be Great

Commit to Your Team

Do You Care?

Care More

Craftsmen and Craftswomen

You Can't Fake It

Chapter 8: Positive Teams Are Always Striving to Get Better

The One Percent Rule

Own the Boat

Elite of the Elite

Love and Accountability

Family and Team

Love Tough

Positive Discontent

Tell-the-Truth Mondays

Have the Difficult Conversations

Like versus Love

Forged in the Fire

Chapter 9: We Are Better Together

Meraki

Are You a Real Team?

11 Thoughts about Teamwork

References

Let us Help You Build a Positive, United, and Connected Team

Power of a Positive Team Resources

Positive U

Become a Certified Positive Leadership Coach, Speaker, & Trainer

Attend a Power of Positive Leadership Training Event

Other Books by Jon Gordon

The Energy Bus

The No Complaining Rule

Training Camp

The Shark and the Goldfish

Soup

The Seed

One Word

The Positive Dog

The Carpenter

The Hard Hat

You Win in the Locker Room First

Life Word

The Power of Positive Leadership

The Energy Bus Field Guide

The Coffee Bean

The Energy Bus for Kids

Thank You and Good Night

The Hard Hat for Kids

End User License Agreement

Guide

Cover

Table of Contents

Begin Reading

Chapter 1

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The Power of a Positive Team

Proven Principles and Practices That Make Great Teams Great

Jon Gordon

Cover design: Wiley

Cover Image: © abzee/iStockphoto

Copyright © 2018 by Jon Gordon. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

Published simultaneously in Canada.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the Web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002.

Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Cataloging-in-Publication Data:

Names: Gordon, Jon, 1971– author.

Title: The power of a positive team : proven principles and practices that make great teams great / by Jon Gordon.

Description: Hoboken, New Jersey : John Wiley & Sons, Inc., [2018] | Includes bibliographical references. |

Identifiers: LCCN 2018007913 (print) | LCCN 2018010036 (ebook) | ISBN 9781119430599 (epub) | ISBN 9781119430803 (pdf) | ISBN 9781119430247 (cloth)

Subjects: LCSH: Teams in the workplace. | Organizational behavior. | Optimism.

Classification: LCC HD66 (ebook) | LCC HD66 .G6723 2018 (print) | DDC658.4/022--dc23

LC record available at https://lccn.loc.gov/2018007913

For my wife, Kathryn, and my children, Jade and Cole. You are my team and I thank you for making me better.

No One Creates Success Alone

We are better together, and together we accomplish great things.

No one creates success alone. We all need a team to be successful. We are better together, and together we accomplish great things. Teams publish a book like this. Teams win Super Bowls and championships. Teams launch rockets into outer space. Teams perform open heart surgery and find cures for diseases. Teams design, build, and sell automobiles, phones, computers, video games, software, homes, and the latest and greatest products. Teams create commercials, movies, songs, and advertisements. Teams educate children in schools and run nonprofits that feed the poor, heal the sick, shelter the homeless, and provide safe drinking water in developing countries. Teams mobilize support for victims of natural disasters and help fight human trafficking. Teams work together to launch initiatives, companies, brands, products, and missions that change the world.

I know about teams. I've been on teams most of my life. My older brother played youth football and, at the age of six, I begged my parents to let me be on his team. I was too young to play, but they let me join in and gave me a jersey with the number ½ on it. Growing up I was a part of numerous youth sports teams, and in high school I played basketball, lacrosse, and football. In college I played on the Cornell lacrosse team and the experience had a profound impact on my life. As an adult I have been a part of restaurant teams as a waiter, bartender, and eventual owner. I served on a school team as a teacher and worked on a sales team as a salesperson for a technology company. I've been on several leadership teams for start-up businesses and nonprofits, and I even led a political campaign team when I ran for the Atlanta City Council at the age of 26.

Now I lead a team at work and I'm second-in-command of my team at home. I also get the opportunity to speak to and consult with numerous businesses, educational organizations, nonprofits, and professional and college sports teams. I didn't plan it, but I've become someone that leaders call when they need help developing high-performing and winning teams.

I've discovered over the years that a positive, united team is a powerful team. It doesn't happen by accident. A positive team is created by a group of individuals who come together with vision, purpose, passion, optimism, grit, excellence, communication, connection, love, care, and commitment to do something amazing and create something incredible together. I believe that everyone wants to be part of a great team, but not everyone knows how to become a great team.

That's why I wrote this book. I previously wrote The Power of Positive Leadership and You Win in the Locker Room First, but they were written to help leaders build their teams. I also wrote The Hard Hat, which is about how to be a great teammate, but that was meant more for the individual. This book is meant for teams to read together. I wrote it in such a way that team members could read it together and understand what they need to do to be a positive and connected team. In my work with teams, and through interviews with people who were part of some of the greatest teams in history, I've discovered proven principles and practices that make great teams great. I have shared these principles and practices in this book and my hope is that you will read them with your team, discuss what you need to do to be a great team, and then take action together. If you are willing to learn together, grow together, unite together, and act together, you will accomplish more than you ever thought possible.

Chapter 1The Power of Positive

Positivity is more than a state of mind. It's a power that gives teams a competitive advantage in business, sports, creativity, and life.

I don't encourage teams to be positive just because it's more fun, enjoyable, and rewarding to be part of a positive team. I am passionate about creating positive teams because I know that positive teams are also more engaged and more likely to overcome all the forces against them and make a greater impact.

It's challenging to work toward a vision and create a positive future. It's difficult to launch new ideas, products, movies, missions, and organizations. It's not easy to pursue greatness and do what has never been done before. As a team you will face all kinds of adversity, negativity, and tests. There will be times when it seems as if everything in the world is conspiring against you and your team. There will be moments you want to give up. There will be days when your vision seems more like fantasy than reality. That's why becoming a positive team is so important. When I talk about positive teams, I am not talking about Pollyanna positivity, where you wear rose-colored glasses and ignore the reality of the situation. Positive teams are not about fake positivity. They are about real optimism, vision, purpose, and unity that make great teams great. Positive teams confront the reality of challenging situations and work together to overcome them.

Pessimistic teams don't become legendary. Negative teams talk about and create problems but they don't solve them. Throughout history we see that it's the positive teams that create the future and change the world. The future belongs to those who believe in it and work together with other positive people in order to create it.

I have witnessed the power of a positive team, and the research supports that positivity is a difference maker. Research by Manju Puri and David Robinson at Duke University found that optimistic people were more likely to succeed in business, sports, and politics. Relationship expert John Gottman's pioneering research found that marriages are much more likely to succeed when the couple experiences a five-to-one ratio of positive to negative interactions; when the ratio approaches a one-to-one ratio, marriages are more likely to end in divorce.

The positive energy you share with your team is significant. According to organizational expert Wayne Baker, who works with fellow researcher Robert Cross, “the more you energize people in your workplace, the higher your work performance.” Baker says that this occurs because people want to be around you. You attract talent and people are more likely to devote discretionary time to your projects. They'll offer new ideas, information, and opportunities to you before others.”

When you have a group of people doing this on a team, you create a positive feedback loop that makes your team operate at a higher level. Many think that you have to choose between positivity and winning, but you don't. Positivity leads to winning. The research is clear. Positivity is more than a state of mind. It's a power that gives teams a competitive advantage in business, sports, creativity, and life.

Since there are many different types of teams, I made it a point to include various examples from business, education, sports, music, technology, and more. Please know that even though I share a number of examples of sports teams, I'm aware that not everyone is a sports fan. However, I want to make it clear that the reason why I share these examples is to demonstrate how these principles work in real life.

The great thing about sports teams is that you can observe the effectiveness of these principles over the course of a season. You can tell who has become a positive team and who hasn't. You can see it in person and on television. I've been fortunate to work with many sports teams, and they are great case studies. And since I've also worked with countless businesses and schools, I can assure you the same principles apply to every team and organization. If you are not a fan of sports, simply take the sports example and think about how it applies to your team. You will discover a number of great ideas to make your team better.

Positive teams don't happen by accident. They happen when team members invest their time and energy to create a positive culture; work toward a shared vision with a greater purpose; work together with optimism and belief and overcome the negativity that too often sabotages teams and organizations. Positive teams take on the battle, overcome the negativity, face the adversity, and keep moving forward. They communicate, connect, commit, and encourage each other. They build relationships and trust that makes them stronger.

Positive teams commit to the mission and to each other. Instead of serving themselves, they serve one another. They care more about their effort, work, and teammates than they do about all the distractions vying for their attention. People on positive teams have a lot of belief in each other, a lot of love for each other, and a lot of desire to accomplish something great together. They pursue excellence and always strive to get better and make their team better. They lose their ego in the service of their team and find an uncommon collective greatness in the process. Because they care more, they do more, invest more, commit more, and accomplish more.

Chapter 2Positive Teams Create Positive Cultures

Behind every great team is a strong culture; great leadership; and passionate, committed people.

There's a reason why all great teams have a great culture. It's because culture is the living and breathing essence of what a team believes, values, and does. Team culture is the written and unwritten rules that say how a team communicates, connects, thinks, works, and acts.

Culture isn't just one thing. It's everything. Culture drives expectations and beliefs. Expectations and beliefs drive behaviors. Behaviors drive habits. And habits create the future.

When Apple was just the two Steves (Jobs and Wozniak), they knew the culture they wanted to create. They would be the culture that challenged the status quo. Everything they did, including hiring people, running campaigns, and creating products, was influenced by this culture. Even now, the culture continues to influence everything they do and the way they do it. It's why Apple is famous for its maxim, “Culture beats strategy.” You have to have the right strategy, of course, but it is your culture that will determine whether your strategy is successful.

Your most important job as a team is to create a culture—and not just any culture. You must create a positive culture that energizes and encourages each other, fosters connected relationships and great teamwork, empowers and enables your team to learn and grow, and provides an opportunity for you to do your best work.

Create Your Culture

When I was a sophomore on the Cornell lacrosse team we were ranked ninth in the country. I was the starting face-off midfielder and we played a tough game against West Point that went into sudden-death overtime, which means the first team to score wins. I remember standing at the face-off circle in the middle of the field thinking, If I lose this face-off we will likely lose the game. I need to win it.

I lost the face-off and, the next thing I knew, my opponent was running down the field along the sideline with the ball. I was so mad that I ran as fast as I could and somehow caught up and hit him really hard and the ball fell out of his stick. I picked it up before he did and, as he pushed me out of bounds, I jumped in the air and threw the ball behind my back to my friend and teammate, John Busse, who caught the ball with one hand and threw it to our other teammate, Joe Lando, who scored the game winner for us.

Please know I'm not telling you this to impress you with my athletic ability. It was my one and only great play in college. I'm telling you this because we won so many close games that year. But during my senior year, we lost a lot of close games. We even had a chance to beat Princeton, who won the national championship, in overtime but couldn't pull it off.