MSP® Foundation Programme Management Courseware – English E-Book

Douwe Brolsma

• Herausgeber: Van Haren Publishing
• Kategorie: Bildung
• Sprache: Englisch

Seitenzahl: 129

Veröffentlichungsjahr: 2019

Beschreibung

Besides the MSP® 2011 Edition Foundation Courseware - English (ISBN: 9789401804127) publication you are advised to obtain the corresponding publication Managing Successful Programmes 2011 Edition (ISBN: 978 01 133 1327 3). The MSP Foundation Certification is suitable for individuals wanting to demonstrate they have achieved sufficient understanding of the theory of the MSP methodology. MSP represents proven programme management good practice in the successful delivery of transformational change through the application of programme management. MSP has been adopted by many organizations within both the public and private sectors. The core publication, ‘Managing Successful Programmes’, has drawn on the experiences of those who have adopted programme management. Key benefits: • MSP leverages off the real-life expertise of the global programme management community, offering practical, relevant, current accessible guidance • The new exams highlight real world applications that equip professionals for success in Programme management This Courseware is suited for the MSP 2011 Edition Foundation exam and contains two sample foundation level exams.

Leseprobe

MSP® Programme Management Foundation Courseware – English

Colophon

Title:

MSP® Programme Management Foundation Courseware – English

Author:

Douwe Brolsma & Mark Kouwenhoven

Publisher:

Van Haren Publishing, ‘s-Hertogenbosch

ISBN Hard Copy:

978 940 180 41 27

Edition:

First edition, first print, May 25th 2019

Design:

Van Haren Publishing, ‘s-Hertogenbosh

Copyright:

© Van Haren Publishing 2019

For further information about Van Haren Publishing please e-mail us at: [email protected] or visit our website: www.vanharen.net

All rights reserved. No part of this publication may be reproduced in any form by print, photo print, microfilm or any other means without written permission by the publisher.Although this publication has been composed with much care, neither author, nor editor, nor publisher can accept any liability for damage caused by possible errors and/or incompleteness in this publication.

MSP® is a Registered Trademarks of AXELOS Limited, used under permission of AXELOS Ltd. All rights reserved.

The Swirl logo™ is a trade mark of AXELOS Limited.

Publisher about the Courseware

The Courseware was created by experts from the industry who served as the author(s) for this publication. The input for the material is based on existing publications and the experience and expertise of the author(s). The material has been revised by trainers who also have experience working with the material. Close attention was also paid to the key learning points to ensure what needs to be mastered.

The objective of the courseware is to provide maximum support to the trainer and to the student, during his or her training. The material has a modular structure and according to the author(s) has the highest success rate should the student opt for examination. The Courseware is also accredited for this reason, wherever applicable.

In order to satisfy the requirements for accreditation the material must meet certain quality standards. The structure, the use of certain terms, diagrams and references are all part of this accreditation. Additionally, the material must be made available to each student in order to obtain full accreditation. To optimally support the trainer and the participant of the training assignments, practice exams and results are provided with the material.

Direct reference to advised literature is also regularly covered in the sheets so that students can find additional information concerning a particular topic. The decision to leave out notes pages from the Courseware was to encourage students to take notes throughout the material.

Although the courseware is complete, the possibility that the trainer deviates from the structure of the sheets or chooses to not refer to all the sheets or commands does exist. The student always has the possibility to cover these topics and go through them on their own time. It is recommended to follow the structure of the courseware and publications for maximum exam preparation.

The courseware and the recommended literature are the perfect combination to learn and understand the theory.

-- Van Haren Publishing

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Author about this Courseware

We designed the courseware to support the learning work of delegates. The slides offer brief summaries of the different parts of the Best Practice Guidance. The case and exercises offer the possibility to practice applying the theory to practice enabling a deeper understanding.

The sample exams then help to test your understanding and prepare for the real thing.

We hope the courseware assists in the learning process and helps delegates in bringing the theory to life and making it work.

Douwe Brolsma and Mark Kouwenhoven

Table of content

Reflection

Agenda for a 2 day training course

MSP® Foundation Presentation

(1)

Getting acquainted

(3)

Introduction to Programme management and principles

(4)

The Transformational Flow

(21)

The Governance Themes - Organisation

(37)

Vision

(55)

Leadership and Stakeholder Engagement

(60)

Benefits management

(75)

Blueprint design and delivery

(87)

Planning and Control

(92)

The Business case

(107)

Risk and issue management

(115)

Quality and Assurance management

(131)

Exercises

Precourse Homework

Optional assignment ‘Transformational Flow’

Assignment ‘Organization’

Assignment ‘Vision statement’

Assignment ‘Stakeholders’

Assignment ‘Benefits’

Assignment ‘Blueprint’

Assignment ‘Programme planning’

Assignment ‘Risks’

Extra assignment ‘Programme Mandate & Identify’

Telecom BV

Quick guide

Sample Foundation Exams including answers and reasoning

MSP® Foundations exam Sample 1

MSP® Foundations exam Sample 2

Syllabus

Self-Reflection of understanding Diagram

‘What you do not measure, you cannot control.” – Tom Peters

Fill in this diagram to self-evaluate your understanding of the material. This is an evaluation of how well you know the material and how well you understand it. In order to pass the exam successfully you should be aiming to reach the higher end of Level 3. If you really want to become a pro, then you should be aiming for Level 4. Your overall level of understanding will naturally follow the learning curve. So, it’s important to keep track of where you are at each point of the training and address any areas of difficulty.

Based on where you are within the Self-Reflection of Understanding diagram you can evaluate the progress of your own training.

Write down the problem areas that you are still having difficulty with so that you can consolidate them yourself, or with your trainer. After you have had a look at these, then you should evaluate to see if you now have a better understanding of where you actually are on the learning curve.

Timetable

Day 1

Part 1

Introduction + Course Introduction

"Introduction Programme Management and MSP

Introduction Principles

Transformational Flow(TF), includingIntroduction Governance Themes

Lunch

Part 2

Programme OrganizationAssignment Organisation

VisionAssignment Vision statement

Leadership & Stakeholder EngagementAssignment Leadership & Stakeholder Engagement

Day 2

Part 1

Recap day 1

Benefits Management

Blueprint Design & Delivery

Assignment BenefitsAssignment Blueprint

Planning & ControlAssignment Planning & Control

Lunch

Part 2

The Business Case

Risk & Issue ManagementAssignment Risk & Issue Management

Quality & Assurance Management=

Exam preparation (tips & tricks)

Evaluation

Day 3 is exam day Exam will take 60 min, can be done classroom or web-based

Managing Successful Programmes (MSP®) Pre‐Course Assignment

Introduction

This assignment is designed to help you do some worthwhile preparation before the start of the course.

You received the following pre-course material as an attachment in the email:

• The APMG‐International MSP Quick Guide.pdf

Please take the following steps to prepare for the training:

Starting questions:

• What are the reasons for attending this MSP course?

• What goals do you want to achieve ?

• List the issues you encounter when working with programmes

Pre‐course Reading:

Read through the Quick Guide and focus on the Principles, Governance Themes and Transformational Flow.

Principles

MSP defines the following principles which reflect the characteristics of successful programmes:

• Remaining aligned with corporate strategy

• Leading change

• Envisioning and communicating a better future

• Focusing on the benefits and threats to them

• Adding value

• Designing and delivering a coherent capability

• Learning from experience

In your own experience you will probably recognize the application of one or more of these principles in progammes.

Please rank the principles from “most” recognized (1) to “less” recognized (7)

Governance Themes

MSP defines Governance as “the control framework through which programmes deliver their change objectives and remain within corporate visibility and control”.

Think about what Governance means to you and your work. Which theme is best recognized and which theme is worst recognized in your experience.

Transformation Flow

The Transformational Flow is the programme’s: “To-do-List”

Find yourself some examples of activities in programmes in your own environment which are according to the MSP recommended steps.

Finally

Remember to bring this work to the course.

We hope you have a great course, fun and wish you every success!

Optional assignment: Transformational Flow

Introduction

The participant is able to explain and discuss the Transformational Flow processes.

Duration

Preparation

5  Minutes

Elaboration:

15  Minutes

Presentation, discussion and evaluation:

100  Minutes

Context

You have been assigned as potential programme manager to assist the Board in realizing a strategic objective, using the structure of MSP. Give them an overview of the Transformational Flow.

Task

Create and prepare an interactive presentation (15 min) in which you explain one of the TF processes. The trainer will choose the process

The group results will be discussed

Method

In groups, put the presentation on a flipchart and present to the other participants.

Syllabus area: TF

Managing Successful Programmes: Book Part 3: Transformational Flow

Organization

Introduction

The participant is able to design an optimal organization for managing a programme and to discuss and explain why the different persons have a specific role.

Duration

Preparation

5  Minutes

Elaboration:

15  Minutes

Presentation and evaluation:

20  Minutes

Context

The Casus: situation and figures

You have been assigned as potential Programme manager to assist the Board in realizing a strategic objective using MSP.

How will the right people be assigned to the right roles in the programme?

Task

Discuss and describe in groups setting up the programme organization according to MSP. The roles of Sponsoring Group, Programme Board, SRO, BCM, PO, Change Team need to be assigned. You will be the programme manager.

The group results will be discussed

Method

In groups, put the result on a flipchart and present to the other participants

Syllabus area: OP

Managing Successful Programmes: Appendix A; Table A.5 + Chapter 4: Organization

Vision statement

Introduction

The participant is able to describe the Vision in a brief and powerful manner.

Duration

Preparation

5  Minutes

Elaboration:

15  Minutes

Presentation and evaluation:

20  Minutes

Context

The casus: situation and figures

You have been assigned as potential Programme manager to assist the Board in realizing a strategic objective using MSP.

How does the potential Programme Manager assist the organization in formulating and presenting the Programme Vision?

Task

• Describe the programme vision.

• Present to the group the vision of the programme, in such a way that the group is eager to participate.

• The group results will be discussed

Method

In groups, Put the result on a flipchart and present to the other participants.

Make sure you recognize and address different stakeholder groups, such as:

• Board members, shareholders and management

• Press

• Employees

Syllabus area: VS

Managing Successful Programmes: Appendix A; Vision Statement Chapter 5: Vision

Stakeholders

Introduction

The participant is able to:

• Describe and distinguish with different stakeholders and to create a stakeholder map explaining the relations

• Explain the relations between stakeholders and the organization.

Duration

Preparation

5  Minutes

Elaboration:

20  Minutes

Presentation and evaluation:

25  Minutes.

Context

The casus: situation and figures

You have been assigned as potential Programme manager to assist the Board in realizing a strategic objective using MSP.

Which interest (stake) have the different people in the programme and are the right people assigned in the right roles for the programme?

Task

• Perform a stakeholder analysis. View the different interests, dilemmas and change in attitude the participants in the programme need to face

• Explain if based on the analysis you want to improve the organization

• The group results will be discussed

Method

In groups, put the result on a flipchart and present findings to the other participants

Syllabus area: LS

Managing Successful Programmes: Appendix A: Stakeholder profiles + Chapter 6: Leadership and stakeholder engagement

Benefits

Introduction

The participant is able to:

• Recognize the strategic objectives and Benefits in a programme.

Duration

Preparation

5  Minutes

Elaboration:

25  Minutes

Presentation and evaluation:

15  Minutes

Context

The casus: situation and figures

You have been assigned as potential Programme manager to assist the Board in realizing a strategic objective using MSP.

How will the programme formulate a clear image of the measurable advantages which it will have to deliver? (both financial and non-financial)

Task

• In small groups come up with benefits and KPI’s/measurable criteria to define the success of the programme. (both financial and non-financial, tangible and non-tangible, (4 benefits is enough)

• When will the programme finish? What will be the end-of-program benefits?

• The group results will be discussed

Method

In groups, put the results on a flipchart and present to the other participants.

Syllabus area: BM

Managing Successful Programmes: Appendix A: Benefit profiles + Chapter 7: Benefits Management

Blueprint

Introduction

The participant is able to:

• Create a concept blueprint with a clearly defined end state according to the POTI model.

Duration

Preparation

5  Minutes

Elaboration:

25  Minutes

Presentation and evaluation:

15  Minutes

Context

The casus: situation and figures

You have been assigned as potential Programme manager to assist the Board in realizing a strategic objective using MSP.

How will the programme define a clear end state?

Task

• Define a concept blueprint fort he changed organization.

• The group results will be discussed

Method

In groups, put the results on a flipchart and present to the other participants

Syllabus area: BL

Managing Successful Programmes: Appendix A: Blueprint + Chapter 8: Blueprint design and delivery

Programme Planning

Introduction

The participant is able to:

• Set up a Programme planning, Projects dossier and Benefits realization plan.

Duration

Preparation

5  Minutes

Elaboration:

25  Minutes

Presentation and evaluation:

20  Minutes.

Context

The casus: situation and figures

You have been assigned as potential Programme manager to assist the Board in realizing a strategic objective using MSP.

How will we create a Programme plan, Projects dossier and Benefits realization plan?

Task

• Create the main structure of projects, transition activities and benefits realization and put them in a timeframe/planning

• The group results will be discussed

Method

In groups put your findings on a flipchart and present to the other participants

Syllabus area: PL

Managing Successful Programmes: Appendix A: Programme Plan + Chapter 9: Planning and Control

Risks

Introduction

The participant is able to:

•