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Curious about the life-changing techniques in Never Split the Difference by Chris Voss? This concise summary offers a clear glimpse into the groundbreaking strategies used by a former FBI hostage negotiator. Learn how emotional intelligence and simple tactics can transform any negotiation, whether in business or personal life.
This summary is a guide to understanding the book’s core principles, giving you a preview of the full insights Voss shares.
Key takeaways from this summary:
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Veröffentlichungsjahr: 2024
Summary
of
Never Split the Difference
Negotiating as If Your Life Depended on It
Chris Voss
Snap Read
Table of Contents
Copyright
About The Author
Overview
Chapter 1: The New Rules
Chapter 2: Be a Mirror
Chapter 3: Don’t Feel Their Pain, Label It
Chapter 4: Beware ‘Yes’—Master ‘No’
Chapter 5: Trigger the Two Words That Immediately Transform Any Negotiation
Chapter 6: Bend Their Reality
Chapter 7: Create the Illusion of Control
Chapter 8: Guarantee Execution
Chapter 9: Bargain Hard
Chapter 10: Find the Black Swan
Appendix: Prepare a Negotiation One Sheet
Themes
Note
This book is protected by copyright law. No part of this book may be reproduced in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without the prior written permission of the publisher.
Copyright © 2024 by Snap Read.
All Rights Reserved.
Chris Voss, born in 1957, is a renowned former FBI hostage negotiator with a 24-year career that reshaped negotiation tactics on a global scale. Specializing in high-stakes negotiations with criminals and terrorists, Voss’s hands-on experience has been foundational in his subsequent roles. After retiring from the FBI, he transitioned into a sought-after business consultant and educator, founding The Black Swan Group in the early 2000s—a firm that delivers negotiation training to Fortune 500 companies. He also serves as an adjunct professor at Georgetown University's McDonough School of Business. His best-selling book, Never Split the Difference: Negotiating as If Your Life Depended on It (2016), translates his extensive negotiation acumen into practical strategies for mastering adversarial negotiations in both personal and professional realms. Voss’s innovative approach emphasizes psychological insights and emotional intelligence, making his methodologies transformative in the field of negotiation.
"Never Split the Difference: Negotiating as If Your Life Depended on It" is a book that came out in 2016, written by Chris Voss—a former international hostage negotiator who's now sharing his skills in the business world—and Tahl Raz, a journalist. The book mixes advice for business and personal growth, drawing on Chris Voss's many years of negotiating in really tense situations.
This book is written as if Voss is talking directly to you, sharing what he knows. It's broken down into 10 chapters, and each one starts with a gripping story that introduces what you'll learn about. Except for the first one, all the chapters end with a quick list of the key points you should remember.
Here’s what goes on in some of the chapters:
In Chapter 1, Voss kicks things off with a story that leads to a chat about different ways people have thought about negotiation over the years. He talks about how important it is to understand emotions in negotiations.
Chapter 2 covers "mirroring," which is a simple way to keep the other person talking so you can learn more about what they really want.
Chapter 3 is about "labeling emotions" to help clear away feelings that might block a good deal.
Chapters 4 and 5 teach you how to listen for and use certain types of responses, like "no" or "that's right," to guide the conversation your way.
The next chapters give you practical tips on how to nudge people gently during a negotiation: