MCA Microsoft 365 Certified Associate Modern Desktop Administrator Complete Study Guide with 900 Practice Test Questions E-Book

William Panek

• Herausgeber: John Wiley & Sons
• Kategorie: Wissenschaft und neue Technologien
• Serie: Sybex Study Guide
• Sprache: Englisch

Seitenzahl: 1388

Veröffentlichungsjahr: 2023

Beschreibung

Complete, UPDATED study guide for MCA Modern Desktop Administrator certification exams, MD-100 and MD-101. Covers new Windows 11, services, technologies, and more! MCA Microsoft 365 Certified Associate Modern Desktop Administrator Complete Study Guide, Second Edition, is your all-in-one guide to preparing for the exams that will earn you the MCA Modern Desktop Administrator certification! In this book, well-known Windows guru and five-time Microsoft MVP, William Panek, guides you through the latest versions of the Windows Client exam (MD-100) and the Managing Modern Desktops exam (MD-101). This one-stop resource covers 100% of the objectives for both exams, providing real world scenarios, hands-on exercises, and challenging review questions. You'll also dive deeper into some of the more complex topics and technologies, including deploying, maintaining, and upgrading Windows; managing devices and data; configuring storage and connectivity; managing apps and data; and more. * Learn everything you need to know to pass the MD-100 and MD-101 exams * Earn your MCA Modern Desktop Administrator certification to launch or advance your career * Access exercises, review questions, flashcards, and practice exams, in the book and online * Master all of the test objectives for the latest exam versions--updated for Windows 11 With this study guide, you also get access to Sybex's superior online learning environment, including an assessment test, hundreds of practice exams, flashcards, searchable glossary, and videos for many of the chapter exercises. This is the perfect test prep resource for admins preparing for certification and anyone looking to upgrade their existing skills to Microsoft's latest desktop client.

Leseprobe

Table of Contents

Cover

Title Page

Copyright

Dedication

Acknowledgments

About the Author

About the Technical Editor

Table of Exercises

Introduction

The Microsoft Certification Program

Who Should Read This Book?

What's Inside?

What's Included with the Book

Interactive Online Learning Environment and Test Bank

Recommended Home Lab Setup

How to Contact Sybex or the Author

Objective Mapping

How to Contact the Publisher

Assessment  Test – MD-100

Assessment Test – MD-101

Answers to Assessment Test – MD-100

Answers to Assessment Test – MD-101

PART I: Exam MD-100

Chapter 1: Windows Client Installation

Understanding the Basics

Windows 10 vs. Windows 11

What Has Been Changed in Windows 11?

Windows 10 and 11 Architecture

Preparing to Install Windows

Installing Windows 10

Installing Windows 11

Understanding Automated Deployment Options

Deploying Unattended Installations

Windows Update

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 2: Configuring Users

Understanding User Accounts

Working with User Accounts

Managing User Properties

Troubleshooting User Account Authentication

Managing and Creating Groups

Managing Security Using GPOs and LGPOs

Configuring User Account Control

Understanding Smart Cards

Configuring Remote Management

Using PowerShell

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 3: Managing Data

Managing File and Folder Security

Managing Network Access

Understanding Hardware Security

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 4: Managing the Windows Client Environment

Managing Windows

Configuring Mobility Options

Managing Windows 10/11 Services

Configuring Internet Browsers

Manage and Use Hyper-V on Windows Client

PowerShell Commands

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 5: Configuring Security and Devices

Configuring Disk Storage

Using the Disk Management Utility

Managing Storage

Understanding Filesystems

Configuring NTFS

Configuring Hardware

Managing I/O Devices

Configuring Windows Defender Firewall

Managing Windows Security

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 6: Configuring Network Connectivity

Understanding the Basics

Configuring NIC Devices

Understanding TCP/IP

Configure VPN Clients

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 7: Configuring Recovery

Understanding Recovery

Knowing the Startup/Boot Options

Maintaining Windows 10/11 with Backup and Restore

Using System Protection

Monitoring Windows

Summary

Exam Essentials

Video Resources

Review Questions

PART II: Exam MD-101

Chapter 8: Deploy Windows Client

Plan a Windows Client Deployment

Deploying with Windows Autopilot

Using Microsoft Deployment Toolkit ( MDT )

Summary

Exam Essentials

Review Questions

Chapter 9: Managing Identity and Access

Active Directory vs. Azure Active Directory

Managing Hybrid Networks

Configure Enterprise State Roaming in Azure AD

Plan and Implement Conditional Access Policies

Using PowerShell Commands

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 10: Planning and Managing Microsoft Intune

Managing Devices with Microsoft Intune

Supporting Applications

Understanding Updates

PowerShell Commands

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 11: Managing Devices

Compliance Policies

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 12: Managing Security

Windows Security

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 13: Monitoring Devices

Monitoring Windows

Summary

Exam Essentials

Video Resources

Review Questions

Appendix: Answers to Review Questions

Chapter 1: Windows Client Installation

Chapter 2: Configuring Users

Chapter 3: Managing Data

Chapter 4: Managing the Windows Client Environment

Chapter 5: Configuring Security and Devices

Chapter 6: Configuring Network Connectivity

Chapter 7: Configuring Recovery

Chapter 8: Deploy Windows Client

Chapter 9: Managing Identity and Access

Chapter 10: Planning and Managing Microsoft Intune

Chapter 11: Managing Devices

Chapter 12: Managing Security

Chapter 13: Monitoring Devices

Index

End User License Agreement

List of Tables

Introduction

TABLE I.1 MD-100 Objective Map

TABLE I.2 MD-101 Objective Map

Chapter 1

TABLE 1.1 Windows 10 security and protection

TABLE 1.2 Windows 10 updates

TABLE 1.3 Comparison between Windows 10 and Windows 11

TABLE 1.4 Hardware requirements

TABLE 1.5 Windows 7 and Windows 8 upgrade options

TABLE 1.6

bcdedit

commands for dual-booting

TABLE 1.7 WDSUTIL command-line options

TABLE 1.8 Sysprep switches

TABLE 1.9 Summary of Windows 10/11 unattended deployment utilities

TABLE 1.10 Location of Windows 10/11 deployment utilities and resources

TABLE 1.11

Setup.exe

command-line options and descriptions

TABLE 1.12 System Preparation Tool command-line options

TABLE 1.13 Windows Configuration Designer command-line interface (CLI) switc...

TABLE 1.14

DISM.exe

command-line commands

TABLE 1.15 Servicing options

TABLE 1.16 Maximum update deferral

Chapter 2

TABLE 2.1 Configurable user-account options in Control Panel

TABLE 2.2 User account options available in the New User dialog box

TABLE 2.3 Device Guard features

TABLE 2.4 Device Guard PowerShell commands

TABLE 2.5 User profile version numbers

TABLE 2.6 Group Policy and LGPO setting options

TABLE 2.7

gpresult

switches

TABLE 2.8 Password policy options

TABLE 2.9 Account-lockout policy options

TABLE 2.10 Audit-policy options

TABLE 2.11 User Rights Assignment policy options

TABLE 2.12 MSRA command-line switches

TABLE 2.13 Common PowerShell commands for Windows 10/11

Chapter 3

TABLE 3.1 Folder view options

TABLE 3.2 Shared folder options

TABLE 3.3 Microsoft Azure data size availability

TABLE 3.4 Data protection in Windows 7 and Windows 10/11

Chapter 4

TABLE 4.1 MMC modes

TABLE 4.2 PowerShell configuration commands

TABLE 4.3 Windows 10/11 power plans

TABLE 4.4

powercfg

command switches

TABLE 4.5 Virtual hard disks in Hyper-V

TABLE 4.6 Edit Disk overview

TABLE 4.7 Hyper-V PowerShell commands

Chapter 5

TABLE 5.1 Filesystem capabilities

TABLE 5.2 Common port numbers

Chapter 6

TABLE 6.1 IPv4 class assignments

TABLE 6.2 IPv4 network and host octets

TABLE 6.3 IPv4 default class subnet masks

TABLE 6.4 Subnet mask ranges

TABLE 6.5 Class C 224 subnet mask ranges

TABLE 6.6 Class B 224 subnet mask range

TABLE 6.7 Class A 224 subnet mask range

TABLE 6.8 IPv6 address space known prefixes and addresses

TABLE 6.9

ipconfig

switches

Chapter 7

TABLE 7.1 Windows 10/11 recovery techniques

TABLE 7.2

Wbadmin

switches

Chapter 8

TABLE 8.1 Endpoint Analytics requirements

TABLE 8.2 Built-in roles that already have access to Endpoint Analytics

TABLE 8.3 Windows deployment categories and scenarios

TABLE 8.4 MDT planning deployment questions/planning checklist

TABLE 8.5 Task sequence templates

Chapter 9

TABLE 9.1 Active Directory requirements

TABLE 9.2 Azure roles

TABLE 9.3 Common identity scenarios and recommendations

TABLE 9.4 PowerShell commands for Azure Active Directory

Chapter 10

TABLE 11.1 Intune alert types

TABLE 11.2 PowerShell commands

Chapter 12

TABLE 12.1 Comparison of Microsoft's endpoint security plans

TABLE 12.2 Onboarding tool options

Chapter 13

TABLE 13.1 Hardware device details

TABLE 13.2 Details of discovered apps

List of Illustrations

Chapter 1

FIGURE 1.1 Windows Setup screen

FIGURE 1.2 Windows install screen

FIGURE 1.3 Windows Version screen

FIGURE 1.4 Type of installation screen

FIGURE 1.5 Windows disk setup screen

FIGURE 1.6 Windows installation status screen

FIGURE 1.7 Choose your Region screen.

FIGURE 1.8 Choosing your keyboard layout

FIGURE 1.9 Adding a Second Keyboard

FIGURE 1.10 Windows 10 screen

FIGURE 1.11 Windows activity screen

FIGURE 1.12 DVD setup screen

FIGURE 1.13 User Account Control screen

FIGURE 1.14 Preparing screen

FIGURE 1.15 Ready To Install screen

FIGURE 1.16 Installing Status screen

FIGURE 1.17 Welcome screen

FIGURE 1.18 Windows 10 screen

FIGURE 1.19 The Windows Activation Wizard screen

FIGURE 1.20 Microsoft Deployment Toolkit console

FIGURE 1.21 Microsoft Deployment Toolkit setup screen

FIGURE 1.22 Microsoft Deployment Toolkit Custom Setup screen

FIGURE 1.23 New Deployment Share Wizard Path screen

FIGURE 1.24 New Deployment Share Wizard Deployment Share Description screen...

FIGURE 1.25 New Deployment Share Wizard Options screen

FIGURE 1.26 Unattended installation with distribution share and a target com...

FIGURE 1.27 Windows Deployment Services (WDS) uses a WDS server and WDS clie...

FIGURE 1.28 Windows Configuration Designer Start page

FIGURE 1.29 Check For Updates button

FIGURE 1.30 Microsoft Store

FIGURE 1.31 Get Updates button

Chapter 2

FIGURE 2.1 Choosing an account type

FIGURE 2.2 The four built-in accounts

FIGURE 2.3 MMC Snap-ins

FIGURE 2.4 Local Users and Groups MMC

FIGURE 2.5 New User dialog box

FIGURE 2.6 Deleting a user account

FIGURE 2.7 Confirming account deletion

FIGURE 2.8 General tab of the user’s Properties dialog box

FIGURE 2.9 The Member Of tab of the user’s Properties dialog box

FIGURE 2.10 The Profile tab of the user’s Properties dialog box

FIGURE 2.11 The New Group dialog box

FIGURE 2.12 IT Group’s Properties dialog box

FIGURE 2.13 The Select Users dialog box

FIGURE 2.14 Local Computer Policy

FIGURE 2.15 The password policies

FIGURE 2.16 Account-lockout policies

FIGURE 2.17 Accessing the

Local Policies

folders

FIGURE 2.18 Audit policies

FIGURE 2.19 User rights policies

FIGURE 2.20 Credential Manager

FIGURE 2.21 Credential Manager options

FIGURE 2.22 LAPS components

FIGURE 2.23 LAPS GPO settings

FIGURE 2.24 Teredo and IPv6 PNRP structure

FIGURE 2.25 Remote Assistance initial screen

FIGURE 2.26 Remote Assistance screen

FIGURE 2.27 Remote Desktop Connection options

FIGURE 2.28 Opening Quick Assist

FIGURE 2.29 Quick Assist options

FIGURE 2.30 Microsoft Account sign-in

FIGURE 2.31 Share Security Code screen

FIGURE 2.32 Quick Assist sharing options

FIGURE 2.33 Quick Assist helper toolbar

FIGURE 2.34 Manage Wi-Fi Settings

FIGURE 2.35 Manage Wi-Fi Settings password

Chapter 3

FIGURE 3.1 The General tab of the Folder Options dialog box

FIGURE 3.2 The View tab of the Folder Options dialog box

FIGURE 3.3 The Search tab of the Folder Options dialog box

FIGURE 3.4 The object’s Security tab

FIGURE 3.5 The Sharing tab of a folder’s Properties dialog box

FIGURE 3.6 The Share Permissions dialog box

FIGURE 3.7 Microsoft OneDrive Sign-in screen

FIGURE 3.8 Microsoft OneDrive

FIGURE 3.9 OneDrive tile

FIGURE 3.10 OneDrive login

FIGURE 3.11 Start using OneDrive

FIGURE 3.12 Changing the OneDrive settings

FIGURE 3.13 Getting to OneDrive from File Explorer

FIGURE 3.14 The OneDrive icon in File Explorer

FIGURE 3.15 Changing the TPM settings

FIGURE 3.16 Clicking the BitLocker option

Chapter 4

FIGURE 4.1 The default Windows 10 Desktop

FIGURE 4.2 The default Windows 11 Desktop

FIGURE 4.3 The Windows 10 All Apps section

FIGURE 4.4 The Windows 11 All Apps section

FIGURE 4.5 The Windows 10 desktop with an activation notice

FIGURE 4.6 Maps

FIGURE 4.7 Tips app on Windows 10

FIGURE 4.8 Snipping Tool

FIGURE 4.9 Sticky Notes app

FIGURE 4.10 Ease of Access tools in Windows 10

FIGURE 4.11 Windows 11 Accessibility window

FIGURE 4.12 Default Apps in Windows 10

FIGURE 4.13 Windows 11 Personalization screen

FIGURE 4.14 Windows 11 Background screen

FIGURE 4.15 Windows 11 Colors screen

FIGURE 4.16 Windows 11 Lock Screen options

FIGURE 4.17 Windows 10 Themes screen

FIGURE 4.18 Windows 11  Themes screen

FIGURE 4.19 Windows 10 Start options

FIGURE 4.20 Windows 11 Personalization - Start options

FIGURE 4.21 Control Panel in Windows 10

FIGURE 4.22 Control Panel in Windows 11

FIGURE 4.23 AutoPlay options on Windows 10

FIGURE 4.24 Time synchronization in Windows 10

FIGURE 4.25 File Explorer Options settings in Windows 10

FIGURE 4.26 Windows 10 Internet Properties dialog box

FIGURE 4.27 Hyper-V check box on Windows 10

FIGURE 4.28 Windows 10 Settings option

FIGURE 4.29 Windows 10 Settings window

FIGURE 4.30 Windows 11 Settings window

FIGURE 4.31 The Sync Center

FIGURE 4.32 Desktop power plan options

FIGURE 4.33 Laptop power plan options

FIGURE 4.34 The Properties dialog box for a service

FIGURE 4.35 Searching for Cortana on Windows 11

FIGURE 4.36 Changing settings on the Cortana app

FIGURE 4.37 Edge settings for Compatibility mode

FIGURE 4.38 Internet Explorer mode

FIGURE 4.39 Enhanced Security mode

FIGURE 4.40 General tab of Edge’s Internet Properties

FIGURE 4.41 Security tab of Edge’s Internet Properties

FIGURE 4.42 Privacy tab of Edge’s Internet Properties

FIGURE 4.43 Privacy tab – Pop-up Blocker Settings

FIGURE 4.44 Content tab of the Internet Options dialog box

FIGURE 4.45 Enabling Hyper-V in the Windows Features dialog box

FIGURE 4.46 Launching the Hyper-V Manager

FIGURE 4.47 Creating a new virtual machine in Hyper-V Manager

FIGURE 4.48 New Virtual Machine Wizard

FIGURE 4.49 Specify Generation page

FIGURE 4.50 Assign Memory page

FIGURE 4.51 Networking page

FIGURE 4.52 Connect Virtual Hard Disk page

FIGURE 4.53 Installation Options page

FIGURE 4.54 Delete Selected Virtual Machines warning window

FIGURE 4.55 Virtual Switch Manager

FIGURE 4.56 Virtual Switch Manager with new internal switch

FIGURE 4.57 The Edit Virtual Hard Disk Wizard

FIGURE 4.58 Hyper-V Manager checkpoints

FIGURE 4.59 Selecting Windows Sandbox

FIGURE 4.60 The Windows Sandbox

Chapter 5

FIGURE 5.1 Two simple volumes

FIGURE 5.2 A spanned volume set

FIGURE 5.3 A striped volume set

FIGURE 5.4 The Disk Management window

FIGURE 5.5 The diskpart window

FIGURE 5.6 The Volumes tab of a disk's Properties dialog box

FIGURE 5.7 General properties for a volume

FIGURE 5.8 The Tools tab of the volume's Properties dialog box

FIGURE 5.9 The Hardware tab of the volume's Properties dialog box

FIGURE 5.10 The Sharing tab of the volume's Properties dialog box

FIGURE 5.11 The Security tab of the volume's Properties dialog box

FIGURE 5.12 The Previous Versions tab of the volume's Properties dialog box...

FIGURE 5.13 The Quota tab of the volume's Properties dialog box

FIGURE 5.14 Assign Drive Letter Or Path screen

FIGURE 5.15 Format Partition screen

FIGURE 5.16 Convert To GPT Disk option

FIGURE 5.17 The dialog box for changing a drive letter or path

FIGURE 5.18 The Select Disks screen

FIGURE 5.19 Show Quota Settings

FIGURE 5.20 Device Manager screen

FIGURE 5.21 Device Manager network adapter properties

FIGURE 5.22 Advanced network interface properties

FIGURE 5.23 Automatic driver installation in Windows 10

FIGURE 5.24 Right-click menu for a device in Device Manager

FIGURE 5.25 Driver details within Device Manager

FIGURE 5.26 Add Hardware Wizard initial window

FIGURE 5.27 Driver file location choices

FIGURE 5.28 Add Hardware Device Wizard hardware-selection window

FIGURE 5.29 Add Hardware Device Wizard, Have Disk

FIGURE 5.30 Safely Remove Hardware icon

FIGURE 5.31 Devices and Printers with USB stick installed

FIGURE 5.32 Policies tab

FIGURE 5.33 Adding a printer from Printers & Scanners in Windows 10

FIGURE 5.34 Add Printer Wizard local or remote choice

FIGURE 5.35 Printer context menu from Devices And Printers

FIGURE 5.36 The Advanced tab

FIGURE 5.37 The Device Settings tab

FIGURE 5.38 See What's Printing

FIGURE 5.39 See What's Printing display window

FIGURE 5.40 Printer window from Devices And Printers in Windows 10

FIGURE 5.41 Printers & Scanners screen for a selected printer in Windows 11...

FIGURE 5.42 Migrate Printers option

FIGURE 5.43 Export Complete screen

FIGURE 5.44 Windows Defender Firewall settings dialog box

FIGURE 5.45 Windows Defender Firewall With Advanced Security

FIGURE 5.46 Inbound rules

FIGURE 5.47 An inbound rule's Properties dialog box

FIGURE 5.48 Windows Security dialog box on Windows 11

FIGURE 5.49 Scan options dialog box

Chapter 6

FIGURE 6.1 Peer-to-peer model

FIGURE 6.2 Domain structure

FIGURE 6.3 Device Manager MMC

FIGURE 6.4 General tab of the network adapter's Properties page

FIGURE 6.5 Advanced tab of the network adapter's Properties page

FIGURE 6.6 Driver tab of the network adapter's Properties page

FIGURE 6.7 Details tab of the network adapter's Properties page

FIGURE 6.8 Events tab of the network adapter's Properties page

FIGURE 6.9 Resources tab of the network adapter's Properties page

FIGURE 6.10 Power Management tab of the network adapter's Properties page

FIGURE 6.11 Network and Sharing Center

FIGURE 6.12 Wireless network connection Status window in Windows 10

FIGURE 6.13 Wi-Fi Properties page's Networking tab

FIGURE 6.14 Wireless Properties button

FIGURE 6.15 Wireless Network Properties dialog box's Connection tab

FIGURE 6.16 Wireless Network Properties Security tab

FIGURE 6.17 Sync Settings on Windows 10

FIGURE 6.18 Windows client TCP/IP version 4 properties

FIGURE 6.19 Computer Name/Domain Changes screen

FIGURE 6.20 Add A VPN Connection option in Windows 10

FIGURE 6.21 Add VPN in Windows 11

FIGURE 6.22 Add A VPN Connection window on Windows 10

FIGURE 6.23 VPN connection on Windows 10 showing a Connected status

FIGURE 6.24 Connection Manager Administration Kit Welcome screen

FIGURE 6.25 Add Or Remove Snap-ins window

FIGURE 6.26 Certificate Manager tool for the current user

FIGURE 6.27 Certificate Manager tool for the local device

Chapter 7

FIGURE 7.1 Advanced Options screen

FIGURE 7.2 Startup Settings screen

FIGURE 7.3 A computer running in Safe Mode

FIGURE 7.4 Choose An Option screen

FIGURE 7.5 Troubleshoot screen

FIGURE 7.6 A Windows 10/11 boot log file

FIGURE 7.7 Configure button for System Protection

FIGURE 7.8 Open System Restore

FIGURE 7.9 System Image Backup link

FIGURE 7.10 Windows 10 Backup and Restore

FIGURE 7.11 Windows client backup status

FIGURE 7.12 Storage Sense Locally Available Cloud Content

FIGURE 7.13 Manage tab in Recycle Bin

FIGURE 7.14 Adding a new Performance Monitor counter

FIGURE 7.15 Viewing information in Performance Monitor Line view

FIGURE 7.16 Viewing information in Performance Monitor Histogram view

FIGURE 7.17 Viewing information in Performance Monitor Report view

FIGURE 7.18 General tab of the Performance Monitor Properties dialog box

FIGURE 7.19 Source tab of the Performance Monitor Properties dialog box

FIGURE 7.20 The Data tab of the Performance Monitor Properties dialog box

FIGURE 7.21 The Graph tab of the Performance Monitor Properties dialog box

FIGURE 7.22 The Appearance tab of the Performance Monitor Properties dialog ...

FIGURE 7.23 Viewing process statistics and information using Task Manager

FIGURE 7.24 Viewing CPU performance information using Task Manager

FIGURE 7.25 Viewing user information using Task Manager

FIGURE 7.26 Viewing currently running applications using Task Manager

FIGURE 7.27 Viewing services information using Task Manager

FIGURE 7.28 Event Viewer

FIGURE 7.29 Information, errors, and warnings in Event Viewer

FIGURE 7.30 An Event Properties dialog box

FIGURE 7.31 The applications and services logs

FIGURE 7.32 Create Custom View dialog box

FIGURE 7.33 Subscription Properties dialog box

FIGURE 7.34 The Registry Editor

Chapter 8

FIGURE 8.1 Starting Endpoint Analytics

FIGURE 8.2 Endpoint Analytics Overview screen

FIGURE 8.3 Microsoft Endpoint Manager Admin Center

FIGURE 8.4 Create Profile window on the Basics page

FIGURE 8.5 Create Profile window on the Out-of-Box-Experience (OOBE) page

FIGURE 8.6 Create Profile window – Assignments

FIGURE 8.7 What Would You Like To Do? screen

FIGURE 8.8 New Task Sequence Wizard

Chapter 9

FIGURE 9.1 New Forest screen

FIGURE 9.2 Domain Controller Options screen

FIGURE 9.3 Review Options screen

FIGURE 9.4 Prerequisites Check screen

FIGURE 9.5 Viewing Active Directory information using the Active Directory U...

FIGURE 9.6 Viewing the Azure AD Dashboard

FIGURE 9.7 Users section

FIGURE 9.8 Group section

FIGURE 9.9 External Collaboration Settings

FIGURE 9.10 The Enterprise Applications section

FIGURE 9.11 The Azure AD Connect section

FIGURE 9.12 The Custom Domain Names section

FIGURE 9.13 Self-service password reset

FIGURE 9.14 Security section's Getting Started page

FIGURE 9.15 Conditional Access Policies section

FIGURE 9.16 New user information

FIGURE 9.17 New user created

FIGURE 9.18 Choosing the Selected option

FIGURE 9.19 Choosing Azure AD Identity Protection

FIGURE 9.20 Clicking the message to open the Identity Protection Dashboard

FIGURE 9.21 Identity Protection Dashboard

FIGURE 9.22 Default trusts in an Active Directory forest

FIGURE 9.23 Example of a forest

FIGURE 9.24 Choosing Virtual Network Gateway

FIGURE 9.25 Choosing a local network gateway

FIGURE 9.26 Creating a conditional access policy

FIGURE 9.27 What If tool

Chapter 10

FIGURE 10.1 Microsoft Intune dashboard

FIGURE 10.2 Intune Welcome email

FIGURE 10.3 Microsoft Intune sign-up

FIGURE 10.4 Creating a new account

FIGURE 10.5 Sending verification code

FIGURE 10.6 Checking availability

FIGURE 10.7 Adding your username

FIGURE 10.8 Creating an Intune new user

FIGURE 10.9 Clicking New Group

FIGURE 10.10 Choosing the membership type

FIGURE 10.11 Configure MDM Push Certificate screen

FIGURE 10.12 Windows Settings screen

FIGURE 10.13 Windows About screen

FIGURE 10.14 Windows Settings screen

FIGURE 10.15 Access Work or School Screen

FIGURE 10.16 Set Up A Work Or School Account screen

FIGURE 10.17 Added Account screen

FIGURE 10.18 Intune Enrolled Devices screen

FIGURE 10.19 Intune policy set

FIGURE 10.20 Accounts link in the Settings window

FIGURE 10.21 Syncing your settings

FIGURE 10.22 Related Settings in the Access Work Or School window

FIGURE 10.23 Create Update Ring for Windows 10 and Later

FIGURE 10.24 Overview pane actions

FIGURE 10.25 App configuration policy: assigning groups

Chapter 11

FIGURE 11.1 Conditional Access: Policies section of Azure AD

FIGURE 11.2 Compliance Status tab in the Devices section

FIGURE 11.3 Devices: Overview screen

FIGURE 11.4 Devices: Configuration Profiles page

FIGURE 11.5 The Create Profile page

FIGURE 11.6 Choosing a platform

FIGURE 11.7 Device: Configuration Profile properties

FIGURE 11.8 Troubleshooting + Support option

FIGURE 11.9 Troubleshoot options

FIGURE 11.10 Creating a kiosk profile in Endpoint Manager

FIGURE 11.11 Kiosk Configuration Settings window

Chapter 12

FIGURE 12.1 Windows Security in Windows 10

FIGURE 12.2 Endpoint Security node

FIGURE 12.3 Security Baselines

FIGURE 12.4 Security Baselines: Configuration Settings

FIGURE 12.5 Endpoint Security – Change Version

FIGURE 12.6 Endpoint Security – Manage section

FIGURE 12.7 Microsoft Defender for Endpoint

FIGURE 12.8 Planning your Microsoft Defender for Endpoint deployment

FIGURE 12.9 Security Operations dashboard

FIGURE 12.10 Active Alerts

FIGURE 12.11 Alerts Queue page

FIGURE 12.12 Device Summary

FIGURE 12.13 Response actions

FIGURE 12.14 Devices With Sensor Issues tile

FIGURE 12.15 Service Health tile

FIGURE 12.16 Service Health page

FIGURE 12.17 Daily Devices Reporting tile

FIGURE 12.18 Active Automated Investigations tile

FIGURE 12.19 Automated Investigations Statistics tile

FIGURE 12.20 Users at Risk tile

FIGURE 12.21 Users account details

FIGURE 12.22 Installing Microsoft Defender Application Guard

FIGURE 12.23 Opening PowerShell as an administrator

FIGURE 12.24 New Application Guard Window option

FIGURE 12.25 Application Guard starting screen

FIGURE 12.26 Microsoft's website in Application Guard mode

FIGURE 12.27 Network Isolation GPO

FIGURE 12.28 Domains Categorized As Both Work And Personal setting

FIGURE 12.29 Turn On Microsoft Defender Application Guard In Enterprise Mode...

FIGURE 12.30 Turn On Virtualization Based Security setting

FIGURE 12.31 Turning on the Ransomware setting

FIGURE 12.32 Protected Folders screen

FIGURE 12.33 Allow An App Through Controlled Folder Access screen

FIGURE 12.34 Virus & Threat Protection warning

FIGURE 12.35 Microsoft Defender SmartScreen

Chapter 13

FIGURE 13.1 Azure Monitor dashboard

FIGURE 13.2 How Azure Monitor works

FIGURE 13.3 Metrics Explorer

FIGURE 13.4 Log Analytics

FIGURE 13.5 Application Insights

FIGURE 13.6 Container Insights

FIGURE 13.7 VM Insights

FIGURE 13.8 Alerts

FIGURE 13.9 Autoscale

FIGURE 13.10 Azure Monitor dashboard

FIGURE 13.11 Workbooks

FIGURE 13.12 Power BI

FIGURE 13.13 System Center Operations Manager Monitoring Console

FIGURE 13.14 Devices

FIGURE 13.15 Import button

FIGURE 13.16 Import Complete Success message

FIGURE 13.17 Devices Scores tab

FIGURE 13.18 User Experience page

Guide

Cover

Table of Contents

Title Page

Copyright

Dedication

Acknowledgments

About the Author

About the Technical Editor

Table of Exercises

Introduction

Begin Reading

Appendix: Answers to Review Questions

Index

End User License Agreement

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MCAMicrosoft 365® Certified Associate Modern Desktop AdministratorComplete Study Guide

Exam MD-100 and Exam MD-101

Second Edition

William Panek

Copyright © 2023 by John Wiley & Sons, Inc. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.Published simultaneously in Canada and the United Kingdom.

ISBN: 978-1-119-98464-1ISBN: 978-1-119-98466-5 (ebk.)ISBN: 978-1-119-98465-8 (ebk.)

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, [phone], fax [phone], or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, [phone], fax [phone], or online at www.wiley.com/go/permission.

Trademarks: WILEY, the Wiley logo, and the Sybex logo are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates, in the United States and other countries, and may not be used without written permission. Microsoft 365 is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book. MCA Microsoft 365 Certified Associate Modern Desktop Administrator Complete Study Guide is an independent publication and is neither affiliated with, nor authorized, sponsored, or approved by, Microsoft Corporation.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Further, readers should be aware that websites listed in this work may have changed or disappeared between when this work was written and when it is read. Neither the publisher nor authors shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at [phone], outside the United States at [phone] or fax [phone].

Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic formats. For more information about Wiley products, visit our web site at www.wiley.com.

Library of Congress Control Number: 2022949492

Cover image: © Getty Images Inc./Jeremy WoodhouseCover design: Wiley

This book is dedicated to the three ladies of my life: Crystal, Alexandria, and Paige.

Acknowledgments

I would like to thank my wife and best friend, Crystal. She is always the light at the end of my tunnel. I want to thank my two daughters, Alexandria and Paige, for all of their love and support during the writing of all my books. The three of them are my support system and I couldn't do any of this without them.

I want to thank my family, and especially my brothers, Rick, Gary, and Rob. They have always been there for me. I want to thank my father, Richard, who helped me become the man I am today, and my mother, Maggie, for all of her love and support.

I would like to thank all of my friends and co-workers at StormWind Studios (www.stormwindstudios.com). Thanks to all of you for everything that you do. I would not have been able to complete this book without all of your help and support.

I want to thank everyone on my Sybex team, especially my development editor, Kim Wimpsett, who helped me make this the best book possible, and Doug Holland, who is the technical editor and an outstanding resource on this book. It's always good to have the very best technical person backing you up. I want to thank Saravanan Dakshinamurthy, who was my production editor, and Elizabeth Welch, the copyeditor.

Special thanks to my acquisitions editor, Kenyon Brown, who was the lead for the entire book. Finally, I want to thank everyone else behind the scenes who helped make this book possible. It's truly an amazing thing to have so many people work on my books to help make them the very best. I can't thank you all enough for your hard work.

About the Author

William Panek  holds the following certifications: MCP, MCP+I, MCSA, MCSA+ Security and Messaging, MCSE-NT (3.51 and 4.0), MCSE (2000, 2003, 2012/2012 R2), MCSE+Security and Messaging, MCDBA, MCT, MCTS, MCITP, CCNA, CCDA, and CHFI. Will is also a five-time and current Microsoft MVP winner.

After many successful years in the computer industry, Will decided that he could better use his talents and his personality as an instructor. He began teaching for schools such as Boston University and the University of Maryland, just to name a few. He has done consulting and training for some of the biggest government and corporate companies in the world, including the United States Secret Service, Cisco, United States Air Force, and United States Army.

In 2015, Will became a Sr. Microsoft Instructor for StormWind Studios (www.stormwindstudios.com). He currently lives in New Hampshire with his wife and two daughters. Will was also a Representative in the New Hampshire House of Representatives from 2010 to 2012. In his spare time, he likes to do blacksmithing, shooting (trap and skeet), snowmobiling, playing racquetball, and riding his Harley. Will is also a commercially rated helicopter pilot.

About the Technical Editor

Doug Holland  is a software architect at Microsoft and a former Microsoft MVP and Intel Black Belt Developer. Based in Northern California, Doug works with Microsoft's partners, assisting them in the development of solutions based on Microsoft Azure and emerging technologies.

Table of Exercises

EXERCISE 1.1

   Performing a Clean Installation of Windows 10

EXERCISE 1.2

   Upgrading Windows 8.1 to Windows 10

EXERCISE 1.3

   Configuring Locales

EXERCISE 1.4

   Troubleshooting Failed Installations with Setup Logs

EXERCISE 1.5

   Downloading and Installing MDT

EXERCISE 1.6

   Configuring MDT

EXERCISE 1.7

   Prepare a System for Imaging by Using the System Preparation Tool

EXERCISE 2.1

   Adding the Local Users and Groups Snap-In

EXERCISE 2.2

   Accessing Local Users and Groups via the Computer Management Utility

EXERCISE 2.3

   Creating New Users via the MMC

EXERCISE 2.4

   Disabling User Accounts

EXERCISE 2.5

   Deleting a User Account

EXERCISE 2.6

   Renaming a User Account

EXERCISE 2.7

   Changing a User’s Password

EXERCISE 2.8

   Adding a User to an Existing Group

EXERCISE 2.9

   Setting Up User Profiles

EXERCISE 2.10

   Assigning Home Folders

EXERCISE 2.11

   Creating Local Groups

EXERCISE 2.12

   Adding Accounts to Groups

EXERCISE 2.13

   Adding the Local Computer Policy Snap-In

EXERCISE 2.14

   Accessing an LGPO

EXERCISE 2.15

   Configuring Password Policy

EXERCISE 2.16

   Configuring Account-Lockout Policies

EXERCISE 2.17

   Configuring Audit Policies

EXERCISE 2.18

   Applying a User Rights Policy

EXERCISE 2.19

   Seeing How UAC Affects Accounts

EXERCISE 2.20

   Enabling Remote Desktop on Windows 10

EXERCISE 2.21

   Setting Up a VPN Connection on Windows 10

EXERCISE 3.1

   Managing NTFS Permissions

EXERCISE 3.2

   Logging into OneDrive

EXERCISE 3.3

   Using BitLocker in Windows 10

EXERCISE 4.1

   Configuring Windows 10 Desktop Options

EXERCISE 4.2

   Installing New Features

EXERCISE 4.3

   Changing the Computer Name on a Windows 10/11 Computer

EXERCISE 4.4

   Changing the System’s Virtual Memory on a Windows 10/11 Computer

EXERCISE 4.5

   Configuring a Power Plan

EXERCISE 4.6

   Configuring the Power Button for Hibernate Mode

EXERCISE 4.7

   Configuring Services

EXERCISE 4.8

   Creating a New Virtual Machine

EXERCISE 4.9

   Creating an Internal Virtual Network

EXERCISE 4.10

   Creating a Differencing Hard Disk

EXERCISE 5.1

   Creating a New Volume

EXERCISE 5.2

   Converting a Basic Disk to a GPT Disk

EXERCISE 5.3

   Converting a Basic Disk to a Dynamic Disk

EXERCISE 5.4

   Editing a Drive Letter

EXERCISE 5.5

   Deleting a Partition

EXERCISE 5.6

   Creating an Extended Volume

EXERCISE 5.7

   Opening Devices

EXERCISE 5.8

   Viewing Devices Using Device Manager

EXERCISE 5.9

   Configuring Network Adapter Advanced Properties

EXERCISE 5.10

   Viewing Driver Details

EXERCISE 5.11

   Updating a Driver

EXERCISE 5.12

   Rolling Back a Driver

EXERCISE 5.13

   Disabling and Enabling a Device in Device Manager

EXERCISE 5.14

   Uninstalling and Reinstalling a Device Driver

EXERCISE 5.15

   Verifying Signed Drivers

EXERCISE 5.16

   Configuring an Input/Output Device

EXERCISE 5.17

   Installing a Printer

EXERCISE 5.18

   Installing a Shared Network Print Device

EXERCISE 5.19

   Managing Documents in the Local Queue in Windows 10

EXERCISE 5.20

   Removing a Printer from Printers & Scanners in Windows 10

EXERCISE 5.21

   Using the Print Migration Tools

EXERCISE 5.22

   Creating a New Inbound Rule

EXERCISE 5.23

   Running an Advanced Scan

EXERCISE 6.1

   Viewing the Network Connection Details in Windows 10

EXERCISE 6.2

   Viewing Wireless Network Connection Properties

EXERCISE 6.3

   Accessing the Windows Client Wireless Properties

EXERCISE 6.4

   Configure a Static TCP/IP Address in Windows 10

EXERCISE 6.5

   Using DHCP in Windows 10/11

EXERCISE 6.6

   Connecting a Windows Client Machine to the Domain

EXERCISE 7.1

   Booting Your Windows 10/11 Computer to Safe Mode from the Sign-In Screen

EXERCISE 7.2

   Viewing the Boot Log File

EXERCISE 7.3

   Backing Up Files

EXERCISE 7.4

   Restoring Files

EXERCISE 7.5

   Configuring OneDrive

EXERCISE 7.6

   Creating a System Image

EXERCISE 7.7

   Creating a Restore Point

EXERCISE 7.8

   Restoring a Restore Point

EXERCISE 7.9

   Using the Recycle Bin

EXERCISE 9.1

   Setting Up an On-Site Domain Controller

EXERCISE 9.2

   Creating an Azure AD User Account

EXERCISE 9.3

   Creating an Azure AD Group Account

EXERCISE 9.4

   Setting Up Self-Service Password Reset

EXERCISE 9.5

   Testing the Self-Service Password Reset

EXERCISE 9.6

   Adding Azure AD Identity Protection

EXERCISE 9.7

   Installing Azure AD Connect

EXERCISE 9.8

   Creating the Site-to-Site VPN Connection

EXERCISE 9.9

   Creating the Local Network Gateway

EXERCISE 10.1

   Setting Up an Intune Account

EXERCISE 10.2

   Adding Users to Intune

EXERCISE 10.3

   Creating a New Group

EXERCISE 10.4

   Confirming the Windows Version

EXERCISE 10.5

   Enrolling Windows 10 Desktop Version 1607 or Higher

EXERCISE 12.1

   Installing Microsoft Defender Application Guard

EXERCISE 12.2

   Using Microsoft Defender Application Guard

EXERCISE 12.3

   Microsoft Defender Application Guard Enterprise

EXERCISE 12.4

   Enabling Microsoft Defender Credential Guard Using a GPO

EXERCISE 12.5

   Enabling Microsoft Defender Exploit Guard Using Intune

Introduction

This book was written from over 25 years of IT experience. I have taken that experience and translated it into a Windows 10/11 book that will help you not only prepare for the Microsoft 365 Certified: Modern Desktop Administrator Associate exams but also develop a clear understanding of how to install and configure Windows 10/11 while avoiding all the possible configuration pitfalls.

Many Microsoft books just explain the Windows operating system, but with MCA Microsoft 365® Certified Associate Modern Desktop Administrator Complete Study Guide: Exam MD-100 and Exam MD-101, Second Edition, I will go a step further, providing many in-depth, step-by-step procedures to support my explanations of how the operating system performs at its best.

The exams MD-100 and MD-101 cover aspects from both Windows 10 and Windows 11. Hence, I will refer to them collectively as Microsoft Windows 10/11. These are Microsoft's client operating system software. Windows 11 is the newest version of the operating system launched by Microsoft.

Windows 10/11 eliminates many of the problems that plagued the previous versions of Windows clients, and it includes a much faster boot time and shutdown. It is also easier to install and configure, and it barely stops to ask the user any questions during installation. In this book, I will show you what features are installed during the automated installation and where you can make changes if you need to be more in charge of your operating system and its features.

This book takes you through all the ins and outs of Windows 10/11, including installation, configuration, online Microsoft subscriptions, auditing, backups, and so much more.

Windows 10/11 has improved on Microsoft's desktop environment and made networking easier, working with Microsoft Azure, enhanced search ability, improved performance—and that's only scratching the surface.

When all is said and done, this is a technical book for IT professionals who want to take Windows 10/11 to the next step and get certified. With this book, you will not only learn Windows 10/11 and hopefully pass the exams, you will also become a Windows client expert.

The Microsoft Certification Program

Since the inception of its certification program, Microsoft has certified more than 2 million people. As the computer network industry continues to increase in both size and complexity, this number is sure to grow—and the need for proven ability will also increase. Certifications can help companies verify the skills of prospective employees and contractors.

The Microsoft certification track for Windows includes the following certification:

Microsoft 365 Certified: Modern Desktop Administrator Associate

   The Microsoft 365 Certified: Modern Desktop Administrator Associate is now the highest-level certification you can achieve with Microsoft in relation to Windows 10/11. It requires passing exams MD-100 and MD-101. This book assists in your preparation for both exams.

How Do You Become Certified on Windows 10/11?

Attaining Microsoft certification has always been a challenge. In the past, students have been able to acquire detailed exam information—even most of the exam questions—from online “brain dumps” and third-party “cram” books or software products. For the new generation of exams, this is simply not the case.

Microsoft has taken strong steps to protect the security and integrity of its new certification tracks. Now prospective candidates must complete a course of study that develops detailed knowledge about a wide range of topics. It supplies them with the true skills needed, derived from working with the technology being tested.

The new generations of Microsoft certification programs are heavily weighted toward hands-on skills and experience. It is recommended that candidates have troubleshooting skills acquired through hands-on experience and working knowledge.

Fortunately, if you are willing to dedicate the time and effort to learn Windows 10/11, you can prepare yourself well for the exam by using the proper tools. By working through this book, you can successfully meet the requirements to pass the Windows 10/11 exams.

Microsoft 365 Certified: Modern Desktop Administrator Associate Exam Requirements

Candidates for MCA certification on Windows 10/11 must pass two Windows 10 MCSA tests:

MD-100:

Windows Client

MD-101:

Managing Modern Desktops

Microsoft provides exam objectives to give you a general overview of possible areas of coverage on the Microsoft exams. Keep in mind, however, that exam objectives are subject to change at any time without prior notice and at Microsoft's sole discretion. Please visit the Microsoft Learning website (www.microsoft.com/learning) for the most current listing of exam objectives.

For a more detailed description of the Microsoft certification programs, including a list of all the exams, visit the Microsoft Learning website at www.microsoft.com/learning.

Like all exams, the MCA certification from Microsoft is updated periodically and may eventually be retired or replaced. At some point after Microsoft is no longer offering this exam, the old editions of our books and online tools will be retired. If you have purchased this book after the exam was retired, or are attempting to register in the Sybex online learning environment after the exam was retired, please know that we make no guarantees that this exam's online Sybex tools will be available once the exam is no longer available.

Types of Exam Questions

In an effort to both refine the testing process and protect the quality of its certifications, Microsoft has focused its latest certification exams on real experience and hands-on proficiency. There is a greater emphasis on your past working environments and responsibilities and less emphasis on how well you can memorize. In fact, Microsoft says that certification candidates should have hands-on experience before attempting to pass any certification exams.

Microsoft will accomplish its goal of protecting the exams' integrity by regularly adding and removing exam questions, limiting the number of questions that any individual sees in a beta exam, limiting the number of questions delivered to an individual by using adaptive testing, and adding new exam elements.

Exam questions may be in a variety of formats. Depending on which exam you take you may see multiple-choice questions as well as select-and-place and prioritize-a-list questions. Simulations and case study–based formats are included as well. Let's take a look at the types of exam questions, so you'll be prepared for all of the possibilities.

Multiple-Choice Questions

Multiple-choice questions come in two main forms. One is a straightforward question followed by several possible answers of which one or more is correct. The other type of multiple-choice question is more complex and based on a specific scenario. The scenario may focus on several areas or objectives.

Select-and-Place Questions

Select-and-place exam questions involve graphical elements that you must manipulate to successfully answer the question. For example, you might see a diagram of a computer network. A typical diagram will show computers and other components next to boxes that contain the text “Place here.” The labels for the boxes represent various computer roles on a network, such as a print server and a file server. Based on information given for each computer, you are asked to select each label and place it in the correct box. You need to place all of the labels correctly. No credit is given for the question if you correctly label only some of the boxes.

In another select-and-place problem, you might be asked to put a series of steps in order by dragging items from boxes on the left to boxes on the right and placing them in the correct order. One other type requires that you drag an item from the left and place it under an item in a column on the right.

For more information on the various exam question types, go to https://docs.microsoft.com/en-us/certifications/exam-duration-question-types.

Simulations

Simulations are the kinds of questions that most closely represent actual situations and test the skills you use while working with Microsoft software interfaces. These exam questions include a mock interface on which you are asked to perform certain actions according to a given scenario. The simulated interfaces look nearly identical to what you see in the actual product.

Because of the number of possible errors that can be made on simulations, be sure to consider the following recommendations from Microsoft:

Do not change any simulation settings that don't pertain to the solution directly.

When related information has not been provided, assume that the default settings are used.

Make sure that your entries are spelled correctly.

Close all the simulation application windows after completing the set of tasks in the simulation.

The best way to prepare for simulation questions is to spend time working with the graphical interface of the product on which you will be tested.

Case Study–Based Questions

Case study–based questions first appeared in the MCSD program. These questions present a scenario with a range of requirements. Based on the information provided, you answer a series of multiple-choice and select-and-place questions. The interface for case study–based questions have a number of tabs, each of which contains information about the scenario. At present, this type of question appears only in most of the Design exams.

Tips for Taking the Windows Client Exams

Here are some general tips for achieving success on your certification exam:

Arrive early at the exam center so that you can relax and review your study materials. During this final review, you can look over tables and lists of exam-related information.

Read the questions carefully. Do not be tempted to jump to an early conclusion. Make sure that you know

exactly

what the question is asking.

Answer all questions. If you are unsure about a question, mark it for review and come back to it at a later time.

On simulations, do not change settings that are not directly related to the question. Also, assume default settings if the question does not specify or imply which settings are used.

For questions that you're not sure about, use a process of elimination to get rid of the obviously incorrect answers first. This improves your odds of selecting the correct answer when you need to make an educated guess.

Exam Registration

At the time this book was released, Microsoft exams are given using more than 1,000 Authorized VUE Testing Centers around the world. For the location of a testing center near you, go to VUE's website at www.vue.com. If you are outside the United States and Canada, contact your local VUE registration center.

Find out the number of the exam you want to take, and then register with the VUE registration center nearest to you. At this point, you will be asked for advance payment for the exam. The exams are $165 each and you must take them within one year of payment. You can schedule exams up to six weeks in advance or as late as one working day prior to the date of the exam. You can cancel or reschedule your exam if you contact the center at least two working days prior to the exam. Same-day registration is available in some locations, subject to space availability. Where same-day registration is available, you must register a minimum of two hours before test time.

When you schedule the exam, you will be provided with instructions regarding appointment and cancellation procedures, ID requirements, and information about the testing center location. In addition, you will receive a registration and payment confirmation letter from VUE.

Microsoft requires certification candidates to accept the terms of a nondisclosure agreement before taking certification exams.

Exam policies can change from time to time. We highly recommend that you check both the Microsoft and Pearson VUE sites for the most up-to-date information when you begin your preparing, when you register, and again a few days before your scheduled exam date.

Who Should Read This Book?

This book is intended for individuals who want to earn their Microsoft 365 Certified: Modern Desktop Administrator Associate certification.

Not only will this book help anyone who is looking to pass the Microsoft exams, it will also help anyone who wants to learn the real ins and outs of the Windows client operating system.

What's Inside?

Here is a glance at what's in each chapter.

Part I: MD-100

Chapter 1

: Windows Client Installation

   In the first chapter, I explain the requirements and steps to install and configure Windows client. I will also show you the different versions of Windows 10/11. This chapter also shows you how to configure automated installation of Windows 10/11.

Chapter 2

: Configuring Users