MCA Modern Desktop Administrator Complete Study Guide E-Book

William Panek

• Herausgeber: John Wiley & Sons
• Kategorie: Wissenschaft und neue Technologien
• Sprache: Englisch

Seitenzahl: 1163

Veröffentlichungsjahr: 2020

Beschreibung

The ultimate study guide for Microsoft 365 Certified Associate (MCA) Modern Desktop certification--covers the new Exam MD-100 and the new Exam MD-101 in one book! Referred to as the Modern Desktop, Microsoft 365 is Microsoft's new suite of modern workplace services comprising Windows 10, Office 365, and Enterprise Mobility & Security. IT administrators tasked with deploying and implementing Modern Desktop are required to configure, secure, manage, and monitor devices and applications in enterprise environments. Success on the MCA Modern Desktop Administrator certification exam is essential for IT professionals seeking to expand their job opportunities and advance their careers. The MCA Modern Desktop Administrator Complete Study Guide is an indispensable resource for candidates preparing for certification. This guide covers 100% of all exam objectives for the new Exam MD-100: Windows 10 and the new Exam-101: Managing Modern Desktops. All aspects of both new exams are covered, including in-depth information on advanced topics and technologies. Included is access to Sybex's comprehensive online learning environment--offering an assessment test, bonus practice exams, electronic flashcards, a searchable glossary, and videos for many of the chapter exercises (ONLY available for Exam MD-100). This must-have guide enables users to: * Configure devices, core services, networking, storage, users, updates, and system and data recovery * Implement, install, maintain, manage, and monitor Windows 10 * Plan desktop deployment and Microsoft Intune device management solutions * Manage identities, applications, remote access, and data access and protection * Review real-world scenarios, hands-on exercises, and challenging practice questions The MCA Modern Desktop Administrator Complete Study Guide: Exam MD-100 and Exam MD-101 is an essential tool for anyone preparing for the exams and students and IT professionals looking to learn new skills or upgrade their existing skills.

Leseprobe

MCAModern Desktop Administrator

Complete Study GuideExam MD-100 and Exam MD-101

William Panek

Copyright © 2020 by John Wiley & Sons, Inc., Indianapolis, Indiana

Published simultaneously in Canada

ISBN: 978-1-119-60309-2ISBN: 978-1-119-60310-8 (ebk.)ISBN: 978-1-119-60311-5 (ebk.)

Manufactured in the United States of America

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TRADEMARKS: Wiley, the Wiley logo, and the Sybex logo are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates, in the United States and other countries, and may not be used without written permission. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book.

This book is dedicated to the three ladies of my life: Crystal, Alexandria, and Paige.

Acknowledgments

I would like to thank my wife and best friend, Crystal. She is always the light at the end of my tunnel. I want to thank my two daughters, Alexandria and Paige, for all of their love and support during the writing of all my books. The three of them are my support system and I couldn't do any of this without them.

I want to thank my family, and especially my brothers, Rick, Gary, and Rob. They have always been there for me. I want to thank my father, Richard, who helped me become the man I am today, and my mother, Maggie, for all of her love and support.

I would like to thank all of my friends and co-workers at StormWind Studios (www.stormwindstudios.com). Thanks to all of you for everything that you do. I would not have been able to complete this book without all of your help and support.

I want to thank everyone on my Sybex team, especially my development editor, Mary Ellen Schutz, who helped me make this the best book possible, and Jon Buhagiar, who is the technical editor of this book and an outstanding resource on this book. It's always good to have the very best technical guy backing you up. I want to thank Katie Wisor, who was my production editor, and Judy Flynn for being the copyeditor.

I want to also thank Jon Buhagiar who is my technical proofreader. Special thanks to my acquisitions editor, Kenyon Brown, who was the lead for the entire book. Finally, I want to thank everyone else behind the scenes that helped make this book possible. It's truly an amazing thing to have so many people work on my books to help make them the very best. I can't thank you all enough for your hard work.

About the Author

William Panek  holds the following certifications: MCP, MCP+I, MCSA, MCSA+ Security and Messaging, MCSE-NT (3.51 and 4.0), MCSE (2000, 2003, 2012/2012 R2), MCSE+Security and Messaging, MCDBA, MCT, MCTS, MCITP, CCNA, CCDA, and CHFI. Will is also a five-time and current Microsoft MVP winner.

After many successful years in the computer industry, Will decided that he could better use his talents and his personality as an instructor. He began teaching for schools such as Boston University and the University of Maryland, just to name a few. He has done consulting and training for some of the biggest government and corporate companies in the world, including the United States Secret Service, Cisco, United States Air Force, and United States Army.

In 2015, Will became a Sr. Microsoft Instructor for StormWind Studios (www.stormwindstudios.com). He currently lives in New Hampshire with his wife and two daughters. Will was also a Representative in the New Hampshire House of Representatives from 2010 to 2012. In his spare time, he likes to do blacksmithing, shooting (trap and skeet), snowmobiling, playing racquetball, and riding his Harley. Will is also a commercially rated helicopter pilot.

CONTENTS

Cover

Acknowledgments

About the Author

Table of Exercises

Introduction

The Microsoft Certification Program

Who Should Read This Book?

What's Inside?

What's Included with the Book

Interactive Online Learning Environment and Test Bank

Recommended Home Lab Setup

How to Contact Sybex or the Author

Objective Mapping

Assessment Tests

MD-100

MD-101

Answers to Assessment Tests

MD-100

MD-101

Part I Exam MD-100

Chapter 1 Windows 10 Installation

Understanding the Basics

Windows 10 Architecture

Preparing to Install Windows 10

Installing Windows 10

Understanding Automated Deployment Options

Deploying Unattended Installations

Windows Update

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 2 Configuring Users

Understanding User Accounts

Working with User Accounts

Managing User Properties

Troubleshooting User Account Authentication

Managing and Creating Groups

Managing Security Using GPOs and LGPOs

Configuring User Account Control

Understanding Smart Cards

Configuring Remote Management

Using PowerShell

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 3 Managing Data

Managing File and Folder Security

Managing Network Access

Understanding Hardware Security

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 4 Managing the Windows 10 Environment

Managing Windows

Configuring Mobility Options

Managing Windows 10 Services

Configuring Internet Browsers

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 5 Configuring Security and Devices

Understanding Filesystems

Configuring NTFS

Configuring Hardware

Managing I/O Devices

Configuring Windows Defender Firewall

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 6 Configuring Network Connectivity

Understanding the Basics

Configuring NIC Devices

Understanding TCP/IP

Summary

Exam Essentials

Video Resources

Review Questions

Chapter 7 Configuring Recovery

Understanding Recovery

Knowing the Startup/Boot Options

Maintaining Windows 10 with Backup and Restore

Using System Protection

Monitoring Windows

Summary

Exam Essentials

Video Resources

Review Questions

Part II Exam MD-101

Chapter 8 Installing and Updating Windows 10

Understanding the Basics

Understanding the Windows 10 Architecture

Preparing to Install Windows 10

Installing Windows 10

Understanding Automated Deployment Options

Deploying Unattended Installations

Deploying with Windows Autopilot

Understanding Windows Updates

Summary

Exam Essentials

Review Questions

Chapter 9 Managing Authentication

Active Directory vs. Azure Active Directory

Managing Hybrid Networks

Implementing Active Directory Federation Services

Using PowerShell Commands

Summary

Exam Essentials

Review Questions

Chapter 10 Managing Devices

Understanding File Systems

Configuring NTFS

Configuring Disk Storage

Using the Disk Management Utility

Managing Storage

Windows 10 Devices in Azure

Summary

Exam Essentials

Review Questions

Chapter 11 Planning and Managing Microsoft Intune

Managing Devices with Microsoft Intune

Supporting Applications

Understanding Updates

PowerShell Commands

Summary

Exam Essentials

Review Questions

Chapter 12 Managing Security

Managing Windows Security

Configuring Windows Firewall

Managing Security

Summary

Exam Essentials

Review Questions

Chapter 13 Configuring Auditing

Monitoring Windows

Summary

Exam Essentials

Review Questions

Appendix Answer to Review Questions

Chapter 1: Windows 10 Installation

Chapter 2: Configuring Users

Chapter 3: Managing Data

Chapter 4: Managing the Windows 10 Environment

Chapter 5: Configuring Security and Devices

Chapter 6: Configuring Network Connectivity

Chapter 7: Configuring Recovery

Chapter 8: Installing and Updating Windows 10

Chapter 9: Managing Authentication

Chapter 10: Managing Devices

Chapter 11: Planning and Managing Microsoft Intune

Chapter 12: Managing Security

Chapter 13: Configuring Auditing

Index

End User License Agreement

List of Tables

Introduction

Table I.1

Table I.2

Chapter 1

Table 1.1

Table 1.2

Table 1.3

Table 1.4

Table 1.5

Table 1.6

Table 1.7

Table 1.8

Table 1.9

Table 1.10

Table 1.11

Table 1.12

Table 1.13

Table 1.14

Chapter 2

Table 2.1

Table 2.2

Table 2.3

Table 2.4

Table 2.5

Table 2.6

Table 2.7

Table 2.8

Table 2.9

Table 2.10

Table 2.11

Table 2.12

Table 2.13

Chapter 3

Table 3.1

Table 3.2

Table 3.3

Chapter 4

Table 4.1

Table 4.2

Table 4.3

Table 4.4

Chapter 5

Table 5.1

Chapter 6

Table 6.1

Table 6.2

Table 6.3

Table 6.4

Table 6.5

Table 6.6

Table 6.7

Table 6.8

Table 6.9

Chapter 7

Table 7.1

Table 7.2

Chapter 8

Table 8.1

Table 8.2

Table 8.3

Table 8.4

Table 8.5

Table 8.6

Table 8.7

Table 8.8

Table 8.9

Table 8.10

Table 8.11

Table 8.12

Table 8.13

Chapter 9

Table 9.1

Table 9.2

Table 9.3

Table 9.4

Table 9.5

Table 9.6

Table 9.7

Table 9.8

Table 9.9

Table 9.10

Table 9.11

Chapter 10

Table 10.1

Table 10.2

Table 10.3

Table 10.4

Chapter 11

Table 11.1

Table 11.2

Chapter 12

Table 12.1

List of Illustrations

Chapter 1

Figure 1.1 Windows Setup screen

Figure 1.2 Windows install screen

Figure 1.3 Windows Version screen

Figure 1.4 Type of install screen

Figure 1.5 Windows disk setup screen

Figure 1.6 Windows installation status screen

Figure 1.7 Choose your Region screen.

Figure 1.8 Choosing your keyboard layout

Figure 1.9 Adding a Second Keyboard

Figure 1.10 Windows 10 screen

Figure 1.11 Windows activity screen

Figure 1.12 DVD setup screen

Figure 1.13 User Account Control screen

Figure 1.14 Preparing screen

Figure 1.15 Ready To Install screen

Figure 1.16 Installing Status screen

Figure 1.17 Welcome screen

Figure 1.18 Windows 10 screen

Figure 1.19 The Windows Activation Wizard screen

Figure 1.20 Microsoft Deployment Toolkit console

Figure 1.21 Microsoft Deployment Toolkit setup screen

Figure 1.22 Microsoft Deployment Toolkit Custom Setup screen

Figure 1.23 New Deployment Share Wizard Path screen

Figure 1.24 New Deployment Share Wizard Deployment Share Description screen

Figure 1.25 New Deployment Share Wizard Options screen

Figure 1.26 Unattended installation with distribution share and a target computer

Figure 1.27 Windows Deployment Services (WDS) uses a WDS server and WDS clients.

Figure 1.28 Windows Configuration Designer Start Page

Figure 1.29 Check For Updates button

Figure 1.30 Windows Store button

Figure 1.31 Check for updates button

Chapter 2

Figure 2.1 Choosing an account type

Figure 2.2 The four built-in accounts

Figure 2.3 MMC Snap-ins

Figure 2.4 Local Users and Groups MMC

Figure 2.5 New User dialog box

Figure 2.6 Deleting a user account

Figure 2.7 Confirming account deletion

Figure 2.8 General tab of the user’s Properties dialog box

Figure 2.9 The Member Of tab of the user’s Properties dialog box

Figure 2.10 The Profile tab of the user’s Properties dialog box

Figure 2.11 The New Group dialog box

Figure 2.12 IT Group’s Properties dialog box

Figure 2.13 The Select Users dialog box

Figure 2.14 Local Computer Policy

Figure 2.15 The password policies

Figure 2.16 Account-lockout policies

Figure 2.17 Accessing the

Local Policies

folders

Figure 2.18 Audit policies

Figure 2.19 User-rights policies

Figure 2.20 Teredo and IPv6 PNRP structure

Figure 2.21 Remote Assistance initial screen

Figure 2.22 Remote Assistance screen

Figure 2.23 Remote Desktop options

Figure 2.24 Manage Wi-Fi Settings

Figure 2.25 Manage Wi-Fi Settings Password

Chapter 3

Figure 3.1 The General tab of the Folder Options dialog box

Figure 3.2 The View tab of the Folder Options dialog box

Figure 3.3 The Search tab of the Folder Options dialog box

Figure 3.4 The object’s Security tab

Figure 3.5 The Sharing tab of a folder’s Properties dialog box

Figure 3.6 The Share Permissions dialog box

Figure 3.7 Microsoft OneDrive Sign-in screen

Figure 3.8 Microsoft OneDrive

Figure 3.9 OneDrive tile

Figure 3.10 OneDrive Login

Figure 3.11 Start Using OneDrive

Figure 3.12 Changing the OneDrive Settings

Figure 3.13 Changing the TPM settings

Figure 3.14 Choosing the BitLocker icon

Chapter 4

Figure 4.1 The default Windows 10 Desktop

Figure 4.2 The All Apps section

Figure 4.3 The desktop with activation notice

Figure 4.4 Maps

Figure 4.5 Tips

Figure 4.6 Snipping Tool

Figure 4.7 Sticky Notes application

Figure 4.8 Settings window

Figure 4.9 Ease Of Access tools

Figure 4.10 Default Apps

Figure 4.11 Personalization screen

Figure 4.12 Colors screen

Figure 4.13 Lock screen options

Figure 4.14 Themes screen

Figure 4.15 Start options

Figure 4.16 Control Panel

Figure 4.17 AutoPlay options

Figure 4.18 Time synchronization

Figure 4.19 File Explorer Options window

Figure 4.20 Internet Properties dialog box

Figure 4.21 Hyper-V check box

Figure 4.22 The System page

Figure 4.23 The Settings option

Figure 4.24 The Settings screen

Figure 4.25 The Sync Center

Figure 4.26 Desktop power plan options

Figure 4.27 Laptop power plan options

Figure 4.28 USB non-compatible error

Figure 4.29 The Properties dialog box for a service

Figure 4.30 Cortana Settings

Figure 4.31 Compatibility View Settings

Figure 4.32 General tab of IE11’s Internet Properties

Figure 4.33 Security tab of IE11’s Internet Properties

Figure 4.34 Privacy tab of IE11’s Internet Properties

Figure 4.35 Content tab of the Internet Properties dialog box

Chapter 5

Figure 5.1 Printers & Scanners

Figure 5.2 Device Manager screen

Figure 5.3 Device Manager network adapter properties

Figure 5.4 Advanced network interface properties

Figure 5.5 Automatic driver installation

Figure 5.6 Right-click menu for a device in Device Manager

Figure 5.7 Driver details within Device Manager

Figure 5.8 Add Hardware Wizard initial window

Figure 5.9 Driver file location choices

Figure 5.10 Add Hardware Device Wizard hardware-selection window

Figure 5.11 Add Hardware Device Wizard, Have Disk

Figure 5.12 Devices And Printers with USB stick installed

Figure 5.13 Policies tab

Figure 5.14 Adding a printer from Printers & Scanners

Figure 5.15 Add Printer Wizard local or remote choice

Figure 5.16 Printer context menu from Devices And Printers

Figure 5.17 The Advanced tab

Figure 5.18 The Device Settings tab

Figure 5.19 See What’s Printing

Figure 5.20 See What’s Printing display window

Figure 5.21 Printer window from Printers & Scanners

Figure 5.22 Migrate Printers option

Figure 5.23 Export Complete screen

Figure 5.24 Windows Firewall settings dialog box

Figure 5.25 Windows Defender Firewall With Advanced Security

Figure 5.26 Inbound rules

Figure 5.27 An inbound rule’s Properties dialog box

Chapter 6

Figure 6.1 Peer-to-peer model

Figure 6.2 Domain structure

Figure 6.3 Device Manager MMC

Figure 6.4 General tab of the Network Adapter’s Properties page

Figure 6.5 Advanced tab of the Network Adapter’s Properties page

Figure 6.6 Driver tab of the Network Adapter’s Properties page

Figure 6.7 Details tab of the Network Adapter’s Properties page

Figure 6.8 Events tab of the Network Adapter’s Properties page

Figure 6.9 Resources tab of the Network Adapter’s Properties page

Figure 6.10 Power Management tab of the Network Adapter’s Properties page

Figure 6.11 Network and Sharing Center

Figure 6.12 Wireless Network Connection Status window

Figure 6.13 Wi-Fi Properties window’s Networking tab

Figure 6.14 Wireless Properties button

Figure 6.15 Wireless Network Properties dialog box’s Connection tab

Figure 6.16 Wireless Network Properties Security tab

Figure 6.17 Sync with devices

Figure 6.18 Windows 10 TCP/IP version 4 properties

Figure 6.19 Computer Name/Domain Changes screen

Chapter 7

Figure 7.1 Advanced Options screen

Figure 7.2 Startup Settings screen

Figure 7.3 A computer running in Safe Mode

Figure 7.4 Windows Recovery Environment

Figure 7.5 Troubleshoot screen

Figure 7.6 A Windows 10 boot log file

Figure 7.7 Configure button for System Protection

Figure 7.8 Open System Restore

Figure 7.9 System Image Backup link

Figure 7.10 Windows 10 Backup and Restore

Figure 7.11 Windows 10 backup status

Figure 7.12 Manage tab in Recycle Bin

Figure 7.13 Adding a new Performance Monitor counter

Figure 7.14 Viewing information in Performance Monitor Graph view

Figure 7.15 Viewing information in Performance Monitor Histogram view

Figure 7.16 Viewing information in Performance Monitor Report view

Figure 7.17 General tab of the Performance Monitor Properties dialog box

Figure 7.18 Source tab of the Performance Monitor Properties dialog box

Figure 7.19 The Data tab of the Performance Monitor Properties dialog box

Figure 7.20 The Graph tab of the Performance Monitor Properties dialog box

Figure 7.21 The Appearance tab of the Performance Monitor Properties dialog box

Figure 7.22 Viewing process statistics and information using Task Manager

Figure 7.23 Viewing CPU and memory performance information using Task Manager

Figure 7.24 Viewing user information using Task Manager

Figure 7.25 Viewing currently running applications using Task Manager

Figure 7.26 Viewing services information using Task Manager

Figure 7.27 Event Viewer

Figure 7.28 Information, errors, and warnings in Event Viewer

Figure 7.29 An Event Properties dialog box

Figure 7.30 The applications and services logs

Figure 7.31 Create Custom View dialog box

Figure 7.32 Subscription Properties dialog box

Chapter 8

Figure 8.1 Windows Setup screen

Figure 8.2 Windows install screen

Figure 8.3 Windows version screen

Figure 8.4 Type of install screen

Figure 8.5 Windows disk setup screen

Figure 8.6 Windows installation status screen

Figure 8.7 Choose your region screen

Figure 8.8 Choosing your keyboard layout

Figure 8.9 Adding a second keyboard

Figure 8.10 Windows 10 screen

Figure 8.11 Windows activity screen

Figure 8.12 DVD setup screen

Figure 8.13 User Account Control screen

Figure 8.14 Preparing screen

Figure 8.15 Ready To Install screen

Figure 8.16 Installing status screen

Figure 8.17 Welcome screen

Figure 8.18 Windows 10 screen

Figure 8.19 The Windows Activation Wizard screen

Figure 8.20 Microsoft Deployment Toolkit console

Figure 8.21 Microsoft Deployment Toolkit setup screen

Figure 8.22 Microsoft Deployment Toolkit Custom Setup screen

Figure 8.23 New Deployment Share Wizard screen

Figure 8.24 Descriptive Name screen

Figure 8.25 Options screen

Figure 8.26 Unattended installation with distribution share and a target computer

Figure 8.27 Windows Deployment Services (WDS) uses a WDS server and WDS clients.

Chapter 9

Figure 9.1 New Forest screen

Figure 9.2 Domain Controller Options screen

Figure 9.3 Review Options screen

Figure 9.4 Prerequisites Check screen

Figure 9.5 Viewing Active Directory information using the Active Directory Users and Compu...

Figure 9.6 Viewing the Azure AD Dashboard

Figure 9.7 Viewing User Section

Figure 9.8 Viewing Group Section

Figure 9.9 Viewing the Settings Section of Organizational Relationships

Figure 9.10 Viewing the Enterprise Applications Section

Figure 9.11 Viewing the Azure AD Connect Section

Figure 9.12 Viewing the Custom Domain Names section

Figure 9.13 Setting the self-service password reset

Figure 9.14 Configuring the notifications settings

Figure 9.15 Conditional Access Policies section

Figure 9.16 New User information

Figure 9.17 New User Created

Figure 9.18 Choosing the Selected option

Figure 9.19 Choosing Azure AD Identity Protection

Figure 9.20 Clicking the message to open the Identity Protection Dashboard

Figure 9.21 Identity Protection Dashboard

Figure 9.22 Setting an email for alerts

Figure 9.23 Default trusts in an Active Directory forest

Figure 9.24 Example of a forest

Figure 9.25 Choosing Virtual Network Gateway

Figure 9.26 Choosing a Local network gateway

Figure 9.27 Example of Web Application Proxy setup

Chapter 10

Figure 10.1 NTFS Security tab

Figure 10.2 Setting up encryption on a folder

Figure 10.3 Two simple volumes

Figure 10.4 A spanned volume set

Figure 10.5 A striped volume set

Figure 10.6 OneDrive Welcome Screen

Figure 10.7 OneDrive sign-in screen

Figure 10.8 OneDrive File Location screen

Figure 10.9 OneDrive verification screen

Figure 10.10 The Administrative Tools running in MMCs

Figure 10.11 The MMC tree, details pane, and Actions pane

Figure 10.12 The MMC Add Or Remove Snap-ins screen

Figure 10.13 The MMC Console screen

Figure 10.14 The MMC Console on the Desktop

Figure 10.15 The Disk Management window

Figure 10.16 The diskpart window

Figure 10.17 The Volumes tab of a disk's Properties dialog box

Figure 10.18 General properties for a volume

Figure 10.19 The Tools tab of the volume's Properties dialog box

Figure 10.20 The Hardware tab of the volume's Properties dialog box

Figure 10.21 The Sharing tab of the volume's Properties dialog box

Figure 10.22 The Security tab of the volume's Properties dialog box

Figure 10.23 The Previous Versions tab of the volume's Properties dialog box

Figure 10.24 The Quota tab of the volume's Properties dialog box

Figure 10.25 Assign Drive Letter Or Path screen

Figure 10.26 Format Partition screen

Figure 10.27 Convert to GPT option

Figure 10.28 The dialog box for changing a drive letter or path

Figure 10.29 The Select Disks screen

Figure 10.30 Conditional Access Policies section

Chapter 11

Figure 11.1 Microsoft Intune Dashboard

Figure 11.2 Microsoft Intune email

Figure 11.3 Microsoft Intune Signup

Figure 11.4 Intune New User

Figure 11.5 Intune New User Details

Figure 11.6 Intune New User Results Page

Figure 11.7 Choosing the New Group Link

Figure 11.8 Choosing the Membership Type

Figure 11.9 Upload an APNs Certificate Screen

Figure 11.10 Windows Settings Screen

Figure 11.11 Windows About Screen

Figure 11.12 Windows Settings Screen

Figure 11.13 Access Work or School Screen

Figure 11.14 Setup a Work or School Account Screen

Figure 11.15 Added Account Screen

Figure 11.16 Intune Enrolled Devices Screen

Figure 11.17 Microsoft Intune

Figure 11.18 Data Synchronization

Figure 11.19 Sync your settings

Figure 11.20 Sync your settings

Figure 11.21 Configure Windows Information Protection Settings

Figure 11.22 System Center Configuration Manager console

Figure 11.23 Create Configuration Item Wizard

Figure 11.24 Create Configuration Item Wizard - Supported Platforms

Figure 11.25 Create Configuration Item Wizard - Device Settings

Figure 11.26 Create Configuration Item Wizard - Add App Rule

Figure 11.27 Create Configuration Item Wizard - Summary Screen

Figure 11.28 Overview of Update Types

Figure 11.29 Create Windows 10 Update Ring

Figure 11.30 Overview Pane Actions

Chapter 12

Figure 12.1 Windows 10 Security dialog box

Figure 12.2 Windows Defender Security Center

Figure 12.3 Run A New Advanced Scan link

Figure 12.4 Advanced scan options

Figure 12.5 Windows Defender Firewall settings dialog box

Figure 12.6 Windows Defender Firewall With Advanced Security

Figure 12.7 Inbound rules

Figure 12.8 An inbound rule's Properties dialog box

Figure 12.9 Inbound rules

Figure 12.10 Installing Windows Defender Application Guard

Figure 12.11 Opening PowerShell as an administrator

Figure 12.12 New Application Guard Window option

Figure 12.13 Application Guard starting screen

Figure 12.14 Microsoft's website in Application Guard mode

Figure 12.15 Network Isolation GPO

Figure 12.16 Turn On Windows Defender Application Guard In Enterprise Mode setting

Figure 12.17 Turn On Virtualization Based Security setting

Figure 12.18 Turn On Ransomware setting

Figure 12.19 Protected Folders screen

Figure 12.20 Allow an app through Controlled folder access screen

Figure 12.21 Virus and Threat Warning screen

Figure 12.22 Windows Defender Smart Screen

Chapter 13

Figure 13.1 Adding a new Performance Monitor counter

Figure 13.2 Viewing information in Performance Monitor Graph view

Figure 13.3 Viewing information in Performance Monitor Histogram view

Figure 13.4 Viewing information in Performance Monitor Report view

Figure 13.5 General tab of the Performance Monitor Properties dialog box

Figure 13.6 Source tab of the Performance Monitor Properties dialog box

Figure 13.7 The Data tab of the Performance Monitor Properties dialog box

Figure 13.8 The Graph tab of the Performance Monitor Properties dialog box

Figure 13.9 The Appearance tab of the Performance Monitor Properties dialog box

Figure 13.10 Viewing process statistics and information using Task Manager

Figure 13.11 Viewing CPU and memory performance information using Task Manager

Figure 13.12 Viewing user information using Task Manager

Figure 13.13 Viewing currently running applications using Task Manager

Figure 13.14 Viewing services information using Task Manager

Figure 13.15 Event Viewer

Figure 13.16 Information, errors, and warnings in Event Viewer

Figure 13.17 An Event Properties dialog box

Figure 13.18 The applications and services logs

Figure 13.19 Create Custom View dialog box

Figure 13.20 Subscription Properties dialog box

Figure 13.21 Azure Monitor Dashboard

Figure 13.22 How Azure Monitor Works

Figure 13.23 Metrics Explorer

Figure 13.24 Log Analytics

Figure 13.25 Application Insights

Figure 13.26 Azure Monitor for Containers

Figure 13.27 Azure Monitor for VMs

Figure 13.28 Alerts

Figure 13.29 Autoscale

Figure 13.30 Azure Monitor Dashboard

Figure 13.31 Views

Figure 13.32 Power BI

Figure 13.33 Virtual Machine Manager (VMM) 2019

Figure 13.34 Templates

Figure 13.35 Select Import

Figure 13.36 Import Complete Success Message

Guide

Cover

Table of Contents

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Table of Exercises

Exercise 1.1 Performing a Clean Install of Windows 10

Exercise 1.2 Upgrading Windows 8.1 to Windows 10

Exercise 1.3 Configuring Locales

Exercise 1.4 Troubleshooting Failed Installations with Setup Logs

Exercise 1.5 Downloading and Installing MDT

Exercise 1.6 Configuring MDT

Exercise 1.7 Prepare a System for Imaging by Using the System Preparation Tool

Exercise 2.1 Adding the Local Users and Groups Snap-In

Exercise 2.2 Accessing Local Users and Groups via the Computer Management Utility

Exercise 2.3 Creating New Users via the MMC

Exercise 2.4 Disabling User Accounts

Exercise 2.5 Deleting a User Account

Exercise 2.6 Renaming a User Account

Exercise 2.7 Changing a User’s Password

Exercise 2.8 Adding a User to an Existing Group

Exercise 2.9 Setting Up User Profiles

Exercise 2.10 Assigning Home Folders

Exercise 2.11 Creating Local Groups

Exercise 2.12 Adding Accounts to Groups

Exercise 2.13 Adding the Local Computer Policy Snap-In

Exercise 2.14 Accessing an LGPO

Exercise 2.15 Configuring Password Policy

Exercise 2.16 Configuring Account-Lockout Policies

Exercise 2.17 Configuring Audit Policies

Exercise 2.18 Applying a User-Rights Policy

Exercise 2.19 Seeing How UAC Affects Accounts

Exercise 2.20 Enabling Remote Desktop

Exercise 2.21 Setting Up a VPN Connection

Exercise 3.1 Managing NTFS Permissions

Exercise 3.2 Logging into OneDrive

Exercise 3.3 Using BitLocker in Windows 10

Exercise 4.1Configuring Windows 10 Desktop Options

Exercise 4.2 Installing New Features

Exercise 4.3 Changing the Computer Name

Exercise 4.4 Changing the System’s Virtual Memory

Exercise 4.5 Configuring a Power Plan

Exercise 4.6 Configuring the Power Button for Hibernate Mode

Exercise 4.7 Configuring Services

Exercise 5.1 Opening Devices

Exercise 5.2 Viewing Devices Using Device Manager

Exercise 5.3 Configuring Network Adapter Advanced Properties

Exercise 5.4 Viewing Driver Details

Exercise 5.5 Updating a Driver

Exercise 5.6 Rolling Back a Driver

Exercise 5.7 Disabling and Enabling a Device in Device Manager

Exercise 5.8 Uninstalling and Reinstalling a Device Driver

Exercise 5.9 Verifying Signed Drivers

Exercise 5.10 Configuring an Input/Output Device

Exercise 5.11 Installing a Printer

Exercise 5.12 Installing a Shared Network Print Device

Exercise 5.13 Managing Documents in the Local Queue

Exercise 5.14 Removing a Printer from Printers & Scanners

Exercise 5.15 Using the Print Migration Tools

Exercise 5.16 Creating a New Inbound Rule

Exercise 6.1 Viewing the Network Connection Details

Exercise 6.2 Viewing Wireless Network Connection Properties

Exercise 6.3 Accessing the Windows 10 Wireless Properties

Exercise 6.4 Configuring a Static TCP/IP Address

Exercise 6.5 Using DHCP

Exercise 6.6 Connecting a Windows 10 Machine to the Domain

Exercise 6.7 Adding Windows 10 to the Domain via Active Directory

Exercise 7.1 Booting Your Computer to Safe Mode

Exercise 7.2 Using Boot Logging

Exercise 7.3 Backing Up Files

Exercise 7.4 Restoring Files

Exercise 7.5 Configuring OneDrive

Exercise 7.6Creating a System Image

Exercise 7.7 Creating a Restore Point

Exercise 7.8 Restoring a Restore Point

Exercise 7.9 Using the Recycle Bin

Exercise 8.1 Performing a Clean Install of Windows 10

Exercise 8.2 Upgrading Windows 8.1 to Windows 10

Exercise 8.3 Configuring Locales

Exercise 8.4 Troubleshooting Failed Installations with Setup Logs

Exercise 8.5 Downloading and Installing MDT

Exercise 8.6 Configuring MDT

Exercise 8.7 Prepare a System for Imaging by Using the System Preparation Tool

Exercise 9.1 Setting Up an On-Site Domain Controller

Exercise 9.2 Creating an Azure AD User Account

Exercise 9.3 Creating an Azure AD Group Account

Exercise 9.4 Setting Up Self-Service Password Reset

Exercise 9.5 Testing the Self-Service Password Reset

Exercise 9.6 Adding Azure AD Identity Protection

Exercise 9.7 Installing Azure AD Connect

Exercise 9.8 Creating the Site-to-Site VPN Connection

Exercise 9.9 Creating the Local Network Gateway

Exercise 9.10 Installing the AD FS Role on a Computer Using Server Manager

Exercise 9.11 Configuring the AD FS Role on the Computer Using Server Manager

Exercise 9.12 Configuring Multi-factor Authentication

Exercise 10.1 Converting a FAT32 Partition to NTFS

Exercise 10.2 Configuring Disk Quotas

Exercise 10.3 Configuring OneDrive

Exercise 10.4 Adding an MMC Snap-In

Exercise 10.5 Creating a New Volume

Exercise 10.6 Converting a Basic Disk to a GPT Disk

Exercise 10.7 Converting a Basic Disk to a Dynamic Disk

Exercise 10.8 Editing a Drive Letter

Exercise 10.9 Deleting a Partition

Exercise 10.10 Creating an Extended Volume

Exercise 11.1Setting Up a Microsoft Intune Account

Exercise 11.2 Adding Users into Microsoft Intune

Exercise 11.3 Create a New Group

Exercise 11.4 Creating an Intune Policy

Exercise 11.5 Confirm the Version of Windows

Exercise 11.6 Enroll Windows 10 Desktop Version 1607 or Higher

Exercise 12.1 Running an Advanced Scan

Exercise 12.2 Creating a New Inbound Rule

Exercise 12.3 Installing Windows Defender Application Guard

Exercise 12.4 Using Windows Defender Application Guard

Exercise 12.5 Windows Defender Application Guard Enterprise

Exercise 12.6 Windows Defender Credential Guard

Exercise 12.7 Windows Defender Exploit Guard

Introduction

This book was written from over 25 years of IT experience. I have taken that experience and translated it into a Windows 10 book that will help you not only prepare for the Microsoft 365 Certified: Modern Desktop Administrator Associate exams but also to develop a clear understanding of how to install and configure Windows 10 while avoiding all the possible configuration pitfalls.

Many Microsoft books just explain the Windows operating system, but with MCA Microsoft 365 Certified Associate Modern Desktop Administrator Complete Study Guide: Exam MD-100 and Exam MD-101 Study Guide, I will go a step further, providing many in-depth, step-by-step procedures to support my explanations of how the operating system performs at its best.

Microsoft Windows 10 is the newest version of Microsoft's client operating system software. Microsoft has taken the best of Windows 7 and Windows 8 and combined them into the latest creation, Windows 10.

Windows 10 eliminates many of the problems that plagued the previous versions of Windows clients and it includes a much faster boot time and shutdown. It is also easier to install and configure, and it barely stops to ask the user any questions during installation. In this book, I will show you what features are installed during the automated installation and where you can make changes if you need to be more in charge of your operating system and its features.

This book takes you through all the ins and outs of Windows 10, including installation, configuration, online Microsoft subscriptions, auditing, backups, and so much more.

Windows 10 has improved on Microsoft's desktop environment, made networking easier, working with Microsoft Azure, enhanced search ability, improved performance—and that's only scratching the surface.

When all is said and done, this is a technical book for IT professionals who want to take Windows 10 to the next step and get certified. With this book, you will not only learn Windows 10 and hopefully pass the exams, you will also become a Windows 10 expert.

The Microsoft Certification Program

Since the inception of its certification program, Microsoft has certified more than two million people. As the computer network industry continues to increase in both size and complexity, this number is sure to grow—and the need for proven ability will also increase. Certifications can help companies verify the skills of prospective employees and contractors.

The Microsoft certification tracks for Windows include just some of the following certifications:

Microsoft 365 Certified: Modern Desktop Administrator Associate: Windows 10 The Microsoft 365 Certified: Modern Desktop Administrator Associate is now the highest-level certification you can achieve with Microsoft in relation to Windows 10. It requires passing exams MD-100 and MD-101. This book assists in your preparation for both exams.

Microsoft Certified Technology Associate (MTA) This is Microsoft's newest certification program. This certification targets those new to the IT field and tests candidates on the core competencies necessary to become an IT professional.

How Do You Become Certified on Windows 10?

Attaining Microsoft certification has always been a challenge. In the past, students have been able to acquire detailed exam information—even most of the exam questions—from online “brain dumps” and third-party “cram” books or software products. For the new generation of exams, this is simply not the case.

Microsoft has taken strong steps to protect the security and integrity of its new certification tracks. Now prospective candidates must complete a course of study that develops detailed knowledge about a wide range of topics. It supplies them with the true skills needed, derived from working with the technology being tested.

The new generations of Microsoft certification programs are heavily weighted toward hands-on skills and experience. It is recommended that candidates have troubleshooting skills acquired through hands-on experience and working knowledge.

Fortunately, if you are willing to dedicate the time and effort to learn Windows 10, you can prepare yourself well for the exam by using the proper tools. By working through this book, you can successfully meet the requirements to pass the Windows 10 exams.

Microsoft 365 Certified: Modern Desktop Administrator Associate Exam Requirements

Candidates for MCA certification on Windows 10 must pass two Windows 10 MCSA tests:

MD-100: Windows 10

MD-101: Managing Modern Desktops

Microsoft provides exam objectives to give you a general overview of possible areas of coverage on the Microsoft exams. Keep in mind, however, that exam objectives are subject to change at any time without prior notice and at Microsoft's sole discretion. Please visit the Microsoft Learning website (www.microsoft.com/learning) for the most current listing of exam objectives.

 For a more detailed description of the Microsoft certification programs, including a list of all the exams, visit the Microsoft Learning website at www.microsoft.com/learning.

Types of Exam Questions

In an effort to both refine the testing process and protect the quality of its certifications, Microsoft has focused its latest certification exams on real experience and hands-on proficiency. There is a greater emphasis on your past working environments and responsibilities and less emphasis on how well you can memorize. In fact, Microsoft says that certification candidates should have hands-on experience before attempting to pass any certification exams.

 Microsoft will accomplish its goal of protecting the exams’ integrity by regularly adding and removing exam questions, limiting the number of questions that any individual sees in a beta exam, limiting the number of questions delivered to an individual by using adaptive testing, and adding new exam elements.

Exam questions may be in a variety of formats: Depending on which exam you take, you'll see multiple-choice questions as well as select-and-place and prioritize-a-list questions. Simulations and case study–based formats are included as well. Let's take a look at the types of exam questions, so you'll be prepared for all of the possibilities.

Multiple-Choice Questions

Multiple-choice questions come in two main forms. One is a straightforward question followed by several possible answers of which one or more is correct. The other type of multiple-choice question is more complex and based on a specific scenario. The scenario may focus on several areas or objectives.

Select-and-Place Questions

Select-and-place exam questions involve graphical elements that you must manipulate to successfully answer the question. For example, you might see a diagram of a computer network. A typical diagram will show computers and other components next to boxes that contain the text “Place here.” The labels for the boxes represent various computer roles on a network, such as a print server and a file server. Based on information given for each computer, you are asked to select each label and place it in the correct box. You need to place all of the labels correctly. No credit is given for the question if you correctly label only some of the boxes.

In another select-and-place problem, you might be asked to put a series of steps in order by dragging items from boxes on the left to boxes on the right and placing them in the correct order. One other type requires that you drag an item from the left and place it under an item in a column on the right.

 For more information on the various exam question types, go to www.microsoft.com/learning/mcpexams/policies/innovations.asp.

Simulations

Simulations are the kinds of questions that most closely represent actual situations and test the skills you use while working with Microsoft software interfaces. These exam questions include a mock interface on which you are asked to perform certain actions according to a given scenario. The simulated interfaces look nearly identical to what you see in the actual product.

Because of the number of possible errors that can be made on simulations, be sure to consider the following recommendations from Microsoft:

Do not change any simulation settings that don't pertain to the solution directly.

When related information has not been provided, assume that the default settings are used.

Make sure that your entries are spelled correctly.

Close all the simulation application windows after completing the set of tasks in the simulation.

The best way to prepare for simulation questions is to spend time working with the graphical interface of the product on which you will be tested.

Case Study–Based Questions

Case study–based questions first appeared in the MCSD program. These questions present a scenario with a range of requirements. Based on the information provided, you answer a series of multiple-choice and select-and-place questions. The interface for case study–based questions has a number of tabs, each of which contains information about the scenario. At present, this type of question appears only in most of the Design exams.

Tips for Taking the Windows 10 Exams

Here are some general tips for achieving success on your certification exam:

Arrive early at the exam center so that you can relax and review your study materials. During this final review, you can look over tables and lists of exam-related information.

Read the questions carefully. Do not be tempted to jump to an early conclusion. Make sure that you know

exactly

what the question is asking.

Answer all questions. If you are unsure about a question, mark it for review and come back to it at a later time.

On simulations, do not change settings that are not directly related to the question. Also, assume default settings if the question does not specify or imply which settings are used.

For questions that you're not sure about, use a process of elimination to get rid of the obviously incorrect answers first. This improves your odds of selecting the correct answer when you need to make an educated guess.

Exam Registration

At the time this book was released, Microsoft exams are given using more than 1,000 Authorized VUE Testing Centers around the world. For the location of a testing center near you, go to VUE's website at www.vue.com. If you are outside the United States and Canada, contact your local VUE registration center.

Find out the number of the exam you want to take, and then register with the VUE registration center nearest to you. At this point, you will be asked for advance payment for the exam. The exams are $165 each and you must take them within one year of payment. You can schedule exams up to six weeks in advance or as late as one working day prior to the date of the exam. You can cancel or reschedule your exam if you contact the center at least two working days prior to the exam. Same-day registration is available in some locations, subject to space availability. Where same-day registration is available, you must register a minimum of two hours before test time.

When you schedule the exam, you will be provided with instructions regarding appointment and cancellation procedures, ID requirements, and information about the testing center location. In addition, you will receive a registration and payment confirmation letter from VUE.

Microsoft requires certification candidates to accept the terms of a nondisclosure agreement before taking certification exams.

Who Should Read This Book?

This book is intended for individuals who want to earn their Microsoft 365 Certified: Modern Desktop Administrator Associate: Windows 10 certification.

This book will not only help anyone who is looking to pass the Microsoft exams, it will also help anyone who wants to learn the real ins and outs of the Windows 10 operating system.

What's Inside?

Here is a glance at what's in each chapter:

Part I: MD-100

Chapter 1: Windows 10 Installation In the first chapter, I explain the requirements and steps to install and configure Windows 10. I will also show you the different versions of Windows 10. This chapter also shows you how to configure automated installation of Windows 10.

Chapter 2: Configuring Users This chapter shows you how to configure user authorization and authentication. Understanding how users authenticate onto your network and knowing how to secure your network and users is one of the most important tasks that administrators must perform. I will also show you how to manage local groups, manage local users, configure remote connectivity, configure remote management, and configure devices by using local policies.

Chapter 3: Managing Data I show you how to configure disks, volumes, and filesystem options using Disk Management and Windows PowerShell. I will also discuss how to configure removable devices and how to create and configure storage spaces. Finally, I will show you how to troubleshoot storage and removable devices issues.

Chapter 4: Managing the Windows 10 Environment This chapter takes you through the different ways to configure the Windows 10 environment, including performing post-installation configuration, configuring Edge and Internet Explorer, configuring mobility settings, configuring sign-in options, and customizing the Windows desktop.

Chapter 5: Configuring Security and Devices This chapter takes you through the different ways to configure Windows 10 devices, including configuring Windows Defender Firewall and implementing encryption.

Chapter 6: Configuring Network Connectivity This chapter will show you how to implement and configure Windows networking, including workgroups and domains. I will also talk about HomeGroups and how to configure TCP/IP.

Chapter 7: Configuring Recovery This chapter will explain to you how to implement and configure Windows backups and recovery points. I will show you how to use cloud -based backups and how to recover the Windows 10 system using advanced boot options.

Part II: MD-101

Chapter 8: Installing and Updating Windows 10 In the first chapter, I explain the requirements and steps to install and configure Windows 10. I will also show you the different versions of Windows 10. This chapter also shows you how to configure automated installation of Windows 10.

Chapter 9: Managing Authentication This chapter shows you how to configure user authorization and authentication. Understanding how users authenticate onto your network and Azure is one of the most important tasks that administrators must perform. I will also teach you how to manage user profiles.

Chapter 10: Managing Devices I show you how to implement conditional access and compliance policies for devices. I will show you how to configure device profiles and also how to plan and implement co-management between your on-site network with your Azure based network.

Chapter 11: Planning and Managing Microsoft Intune This chapter takes you through the different ways to manage Intune device enrollment and inventory. I will also show you how to deploy and update your applications. Finally, I will talk about implanting Mobile Application Management.

Chapter 12: Managing Security This chapter teaches you how to configure and manage Windows Defender. I will show you how to use Windows Defender Credential Guard, Windows Defender Exploit Guard, Windows Defender Advanced Threat Protection, Windows Defender Application Guard, and Windows Defender Antivirus.

Chapter 13: Configuring Auditing This chapter will show you how to monitor your different devices. I will also talk about how to monitor the health of your devices using Windows Analytics and cloud-based tools.

What's Included with the Book

There are many helpful items intended to prepare you for the Microsoft 365 Certified: Modern Desktop Administrator Associate certification included in this book:

Assessment Test There is an Assessment Test at the conclusion of the introduction that can be used to quickly evaluate where you are with Windows 10. This test should be taken prior to beginning your work in this book and should help you identify areas in which you are either strong or weak. Note that these questions are purposely more simple than the types of questions you may see on the exams.

Opening List of Objectives Each chapter includes a list of the exam objectives that are covered in that chapter.

Helpful Exercises Throughout the book, I have included step-by-step exercises of some of the more important tasks you should be able to perform. Some of these exercises have corresponding videos that can be downloaded from the book's website. Also, later in this introduction you'll find a recommended home lab setup that will be helpful in completing these tasks.

Video Resources After each chapter summary, if the chapter includes exercises with corresponding videos, a list or description of the exercises with video resources will be provided. The videos can be accessed at www.wiley.com/go/Sybextestprep.

Exam Essentials The end of each chapter also includes a listing of exam essentials. These are essentially repeats of the objectives, but remember that any objective on the exam blueprint could show up on the exam.

Chapter Review Questions Each chapter includes review questions. These are used to assess your understanding of the chapter and are taken directly from the chapter. These questions are based on of the exam objectives and are similar in difficulty to items you might actually receive on the MCA: Windows 10 exams.

 The Sybex Interactive Online Test Bank, flashcards, videos, and glossary can be accessed at www.wiley.com/go/Sybextestprep.

Interactive Online Learning Environment and Test Bank

The interactive online learning environment that accompanies the MCA Modern Desktop Administrator Study Guide, Exam MD-101 study guide provides a test bank with study tools to help you prepare for the certification exams and increase your chances of passing the exam the very first time! The test bank includes the following elements:

Sample Tests  All of the questions in this book are provided, including the assessment test, which you'll find at the end of this introduction, and the chapter tests that include the review questions at the end of each chapter. In addition, there are four practice exams. Use these questions to test your knowledge of the study guide material. The online test bank runs on multiple devices.

Electronic Flashcards The flashcards are included for quick reference and are great tools for learning quick facts. You can even consider these as additional simple practice questions, which is essentially what they are.

Videos