The New Advisor Guidebook E-Book

Pat Folsom

• Herausgeber: John Wiley & Sons
• Kategorie: Bildung
• Sprache: Englisch

Seitenzahl: 652

Veröffentlichungsjahr: 2015

Beschreibung

This is an exciting time to be an academic advisor—a time in which global recognition of the importance of advising is growing, research affirms the critical role advising plays in student success, and institutions of higher education increasingly view advising as integral to their missions and essential for improving the quality of students' educational experiences. It is essential that advisors provide knowledgeable, realistic counsel to the students in their charge. The New Advisor Guidebook helps advisors meet this challenge.

The first and final chapters of the book identify the knowledge and skills advisors must master. These chapters present frameworks for setting and benchmarking self-development goals and for creating self-development plans. Each of the chapters in between focuses on foundational content: the basic terms, concepts, information, and skills advisors must learn in their first year and upon which they will build over the lengths of their careers. These chapters include strategies, questions, guidelines, examples, and case studies that give advisors the tools to apply this content in their work with students, from demonstrations of how student development theories might play out in advising sessions to questions advisors can ask to become aware of their biases and avoid making assumptions about students to a checklist for improving listening, interviewing, and referral skills. The book covers various ways in which advising is delivered: one-to-one, in groups, and online.

The New Advisor Guidebook serves as an introduction to what advisors must know to do their jobs effectively. It pairs with Academic Advising Approaches: Strategies That Teach Students to Make the Most of College, also from NACADA, which presents the delivery strategies successful advisors can use to help students make the most of their college experience.

Leseprobe

THE NEW ADVISOR GUIDEBOOK

Mastering the Art of Academic Advising

Pat Folsom, Franklin Yoder, and Jennifer E. Joslin

Cover design by Wiley Copyright © 2015 by NACADA: The Global Community for Academic Advising. All rights reserved.

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Library of Congress Cataloging-in-Publication Data

The new advisor guidebook : mastering the art of academic advising / [edited by] Pat Folsom, Franklin Yoder, Jennifer Joslin.   1 online resource.  Includes index.  Description based on print version record and CIP data provided by publisher; resource not viewed.  ISBN 978-1-118-82358-3 (pdf) – ISBN 978-1-118-82360-6 (epub) – ISBN 978-1-118-82341-5 (cloth) 1. Counseling in higher education. 2. Faculty advisors. I. Folsom, Pat, editor. II. Yoder, Franklin L., editor. III. Joslin, Jennifer, editor.  LB2343  378.194–dc23

2015019132

The Jossey-Bass Higher

and

Adult Education Series

This book is dedicated to all embarking on the journey to master the art of academic advising.

CONTENTS

Preface

Changing Emphases in Higher Education

Current State of Advisor Training and Development

The Academic Advisor Core Resource Library

The New Advisor Guidebook

: Audience, Focus, and Aims

Final Thoughts

References

Acknowledgments

Review Panel for

The New Advisor Guidebook

, First Edition

Content Review Panel for

The New Advisor Guidebook,

Second Edition

Authors

Executive Office

Reference

The Editors

The Authors

PART ONE Mastering the Art of Advising

1 Mastering the Art of Advising: Getting Started

Mastering the Art of Advising

The New Advisor Development Chart: A Developmental Framework

The Learning Taxonomy: A Developmental Road Map

Self-development

Mastery Matters

References

New Advisor Development Chart: Building the Foundation

References

PART TWO Foundations: The Conceptual Component

2 Academic Advising within the Academy: History, Mission, and Role

A Short History of Academic Advising

Defining Academic Advising

The Pillars of Academic Advising

Mission and Vision Statements

Roles and Responsibilities of Advisors

Academic Advising Reporting Channels

Organizational Structures for Academic Advising

The Role of Academic Advising in Student Success

Promoting the Professional Status of Academic Advising

References

Aiming for Excellence

3 ETHICAL ISSUES IN ADVISING

Defining Ethics

NACADA Core Values and CAS Standards

Ethical Guidelines for Resolving Dilemmas

Ethical Decision-Making Steps

The Case

Using Ethical Practice in Appointments

Summary

References

Aiming for Excellence

4 Theory Matters

Foundational Developmental Theorists and Theories

Advice for Advisors

Aiming for Excellence

References

Voices From the Field: Career Advising: A New Paradigm

LaPorte's Model of Core Desired Feelings

Theory to Practice Activities

Summary

Aiming for Excellence

References

Voices From the Field: Creating a Personal Philosophy of Academic Advising

The Personal Philosophy Statement

Creating a Personal Philosophy of Academic Advising

Note

References

Glossary of Conceptual Terms

References

PART THREE Foundations: The Informational Component

Reference

5 The New Professional Advisor: Building a Solid Informational Advising Component

Internal and External Information

Managing Advising Information

Summary

Aiming for Excellence

References

6 The Faculty Advisor: Institutional and External Information and Knowledge

Ready or Not—Pop Quiz!

The Unique Role of the Faculty in Academic Advising

Faculty Academic Advising: A Dynamic, Multidimensional Process

Components of Quality Academic Advising

Thriving in the First Year: Mastering the Basics

Mastering and Managing Information

Final Lessons for First-Year Faculty Advisors

Pop Quiz—Ready!

Aiming for Excellence

References

7 Career Advising: The Intersection of Internal and External Information

Building a Knowledge Base for Career Advising

Obtaining and Managing Information for a Career-Advising Model

Decision-Making Follow-Up

Career-Advising Interviewing Techniques

Career Advising in Action: A Case Study Using Gordon's 3-I Model

Summary

Aiming for Excellence

References

8 Legal Issues in Academic Advising

Confidentiality and Privacy of Student Information

Advisors as Agents of the University

Equal Rights and Due Process

Legal Issues in a Global Context

Summary

Aiming for Excellence

References

9 Informational Component: Learning About Advisees—Putting Together the Puzzle

Student Data

The Individual Student: Gaining Experiential Knowledge

Campus Environment

Note

References

10 Developing Self-Knowledge as a First Step Toward Cultural Competence

Knowing and Educating Oneself

Understanding Diverse Students

Summary

Aiming for Excellence

Note

References

Voices From the Field: Advising International Students

Value of International Education

Five Questions

Summary

Aiming for Excellence

References

PART FOUR Foundations: The Relational Component

11 Effective Communications Skills

Listening and Self-awareness

Critical Thinking

Dealing With Complex Questions

Referral Skills

Electronic Communication

Realistic Expectations

Aiming for Excellence

References

12 Academic Advising Approaches from Theory to Practice

Prescriptive Advising

Advising as Teaching

Proactive Advising

Strengths-Based Advising

Motivational Interviewing

Self-authorship

Summary

Aiming for Excellence

References

PART FIVE Delivering Advising

13 ONE-TO-ONE ADVISING

Necessary Interpersonal Skills

The One-to-One Academic Advising Session

Conclusion

Aiming for Excellence

Note

References

Voices From the Field: Teaching the Decision-Making Process

Aiming for Excellence

References

14 Group Advising

Understanding Group Advising

Characteristics of Effective Group Advising Sessions

Group Advising: Benefits for Students and Advisors

Group Advising: Challenges and Pitfalls

Summary: Group Advising as Teaching

Note

References

15 Group Advising: An Update

Benefits of Group Advising

Setting the Stage for Group Advising

Summary

Aiming for Excellence

References

16 ADVISING ONLINE

Organizing

Prioritizing: Managing Caseloads

Personalizing: Building the Relationship

Maintaining a Professional Network

Summary

Aiming For Excellence

References

PART SIX Advisor Development for Foundational Mastery

17 Advisor Growth and Development: Building a Foundation for Mastery

A Self-directed Training Plan

Developing a Training Plan

Key Training Elements

Sample Self-development Plan

Advisor Evaluation and Self-assessment

Case Study

Summary

Aiming for Excellence

References

Voices From the Field: Sample Calendar for a Year-Long Self-Development Program

Ongoing Weekly or Monthly Activities

August

September

October

November

December

January

February

March

April

May

June

July

Note

Voices From the Field: The Case Study: A Powerful Tool in Self-Development Plans

Reference

APPENDIXES

Appendix A Higginson's Informational Framework

Reference

Appendix B Case Study Review Questions

Appendix B1 Case Study Review Questions

University of Houston Academic Advisor Certification Program

Note

Appendix B2 Using Case Studies with a Sample Exercise

Case Study Questions and Responses

References

Appendix B3 Sample Case Studies

University of Houston

University of Alaska Fairbanks

The University of Iowa

Note

Index

EULA

List of Tables

Chapter 12

Table 12.1

Table 12.2

Chapter 15

Table 15.1

List of Illustrations

Chapter 4b

Figure 4.1

Listing of terms related to core desires

Chapter 11

Figure 11.1

Communication circle

Guide

Cover

Table of Contents

Preface

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