Trust Matters E-Book

Megan Tschannen-Moran

• Herausgeber: John Wiley & Sons
• Kategorie: Bildung
• Sprache: Englisch

Seitenzahl: 498

Veröffentlichungsjahr: 2014

Beschreibung

Make your school soar by escalating trust between teachers, students, and families Trust is an essential element in all healthy relationships, and the relationships that exist in your school are no different. How can your school leaders or teachers cultivate trust? How can your institution maintain trust once it is established? These are the questions addressed and answered in Trust Matters: Leadership for Successful Schools, 2nd Edition. The book delves into the helpful research that has been conducted on the topic of trust in school. Although rich with research data, Trust Matters also contains practical advice and strategies ready to be implemented. This second edition expands upon the role of trust between teachers and students, teachers and administrators, and schools and families. Trust Matters: Leadership for Successful Schools also covers a range of sub-topics relevant to trust in school. All chapters in the text have questions for reflection and discussion. Engaging chapters such as "Teachers Trust One Another" and "Fostering Trust with Students" have thought-provoking trust-building questions and activities you can use in the classroom or in faculty meetings. This valuable resource: * Examines ways to cultivate trust * Shares techniques and practices that help maintain trust * Advises leaders of ways to include families in the school's circle of trust * Addresses the by-products of betrayed trust and how to restore it With suspicion being the new norm within schools today, Trust Matters is the book your school needs to help it rise above. It shows just how much trust matters in all school relationships--administrator to teacher; teacher to student; school to family--and in all successful institutions.

Leseprobe

Contents

Preface

Acknowledgments

Chapter 1: A Matter of Trust

Meaning Well

Doing Well

Trust and Schools

Trust Matters

Key Points about a Matter of Trust

Questions for Reflection and Discussion

Chapter 2: Defining Trust

What Is Trust?

Differentiated Trust

Trust and Hierarchy

Key Points about Defining Trust

Questions for Reflection and Discussion

Chapter 3: Fostering Trust

Initial Trust

Factors That Influence Developing Trust

Authentic and Optimal Trust

Key Points about Fostering Trust

Questions for Reflection and Discussion

Chapter 4: Betrayal

What Is Betrayal?

The Keep-the-Peace Principal

A Debilitating Culture of Distrust

Key Points about Betrayal

Questions for Reflection and Discussion

Chapter 5: Revenge

The Dynamics of Revenge

The Overzealous Reformer

A Culture of Control

Rules That Facilitate

Key Points about Revenge

Questions for Reflection and Discussion

Chapter 6: Teachers Trusting One Another

Building a Professional Learning Community at Brookside

Faculty Trust and the Five Facets

The Payoffs of Faculty Trust

Key Points about Teachers Trusting One Another

Questions for Reflection and Discussion

Chapter 7: Cultivating Trust with Students

Teachers’ Trust in Students

Students’ Trust in Teachers

Earning Student Trust

Understanding Teacher Aggression

Key Points about Cultivating Trust with Students

Questions for Reflection and Discussion

Chapter 8: Building Bridges of Trust with Families

The Facets of Family-School Trust

Trust and Family Engagement

Fostering Trust with Families

Key Points about Building Bridges of Trust with Families

Questions for Reflection and Discussion

Chapter 9: Restoring Broken Trust

Trust Repair

Factors That Facilitate Restoring Trust

Creating a Context for Trust Repair

Whole-School Conversations about Trust

Key Points about Restoring Broken Trust

Questions for Reflection and Discussion

Chapter 10: Becoming a Trustworthy Leader

Trustworthy School Leadership

Productive Schools

Key Points about Becoming a Trustworthy Leader

Questions for Reflection and Discussion

Appendix A: Measures of Trust in Schools

Appendix B: Additional Resources

References

About the Author

Index

End User License Agreement

List of Illustrations

Figure 4.1 The Anatomy of Betrayal

Figure 5.1 The Path of Revenge

List of Tables

Table 2.1 Five Facets of Trust

List of Exhibits

Exhibit A.1 Student Trust in Teachers Scale

Exhibit A.2 Parent Trust in School Scale

Exhibit A.3 Faculty Trust in Clients Scale

Pages

i

ii

iii

iv

ix

x

xi

xii

xiii

xiv

xv

xvi

xvii

xviii

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

151

152

153

154

155

156

157

158

159

160

161

162

163

164

165

166

167

168

169

170

171

172

173

174

175

176

177

178

179

180

181

182

183

184

185

186

187

188

189

190

191

192

193

194

195

196

197

198

199

200

201

202

203

204

205

206

207

208

209

210

211

212

213

214

215

216

217

218

219

220

221

222

223

224

225

226

227

228

229

230

231

232

233

234

235

236

237

238

239

240

241

242

243

244

245

246

247

248

249

250

251

252

253

254

255

256

257

258

259

260

261

262

263

264

265

266

267

268

269

270

271

272

273

274

275

276

277

278

279

280

281

282

283

284

285

286

287

288

289

290

291

292

293

294

295

296

297

298

299

300

301

302

303

304

305

306

307

308

309

310

311

312

313

314

315

316

317

318

Guide

Cover

Table of Contents

Begin Reading

More Praise for Trust Matters

“It has been awhile since I read the first edition of Trust Matters, but I remember the influence that Megan Tschannen-Moran’s skillful blend of story and analysis had upon my thinking and its subsequent contribution to my own work. This second edition is even better! Like the first, it is insightful, peppered with wisdom, born of experience, and shaped by intellectual endeavor. Much of this book focuses on the key roles of school leaders in responding to issues of betrayal, repair of broken trust, and the need to build bridges with parents and community in contexts of unprecedented levels of governmental and public scrutiny; and underpinning the messages, prompts for reflection at the end of each chapter give the same powerful message that trust and trustworthiness are key components in teachers’ and schools’ capacities to enhance student learning and achievement. For its humanity, closeness to practice, and evidence-based improvement messages, this book is a must-read for all educators.”

—Christopher Day, professor of education, University of Nottingham

For Bob, Bryn, and Evan from whom I have learned the most important lessons about Trust and for Michelle, Andrés, Jennie, Erika, and Theo who have enriched those lessons with beautiful demonstrations of the Power of Love

Trust Matters

Leadership for Successful Schools

SECOND EDITION

MEGAN TSCHANNEN-MORAN

Cover design by Adrian Morgan

Cover image: © Thomas Winz | Getty

Copyright © 2014 by Megan Tschannen-Moran. All rights reserved.

Published by Jossey-Bass

A Wiley Brand

One Montgomery Street, Suite 1200, San Francisco, CA 94104–4594—www.josseybass.com

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax [phone], or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax [phone], or online at www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Readers should be aware that Internet websites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read.

Jossey-Bass books and products are available through most bookstores. To contact Jossey-Bass directly call our Customer Care Department within the U.S. at 800-956-7739, outside the U.S. at 317-572-3986, or fax [phone].

Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Cataloging-in-Publication Data

Tschannen-Moran, Megan, date

Trust matters: leadership for successful schools/Megan Tschannen-Moran.—Second edition.

pages cm

Includes bibliographical references and index.

ISBN 978-1-118-83437-4 (pbk.); ISBN 978-1-118-83798-6 (pdf); ISBN 978-1-118-83795-5 (epub)

1. School supervision—United States—Case studies. 2. Teacher-principal relationships—United States—Case studies. 3. Educational leadership—United States—Case studies. I. Title.

LB2806.4.T77 2014

371.203—dc23

2013043616

PREFACE

Once upon a record-breaking cold Chicago morning, my husband, Bob, then a young inner-city pastor, got a call from a church member with a disability saying that she would like to go to church. Being kind-hearted, with an indomitable spirit, Bob was determined to get her to church despite the obstacles. He had to borrow a car, start it, and warm it up in subzero temperatures. With persistence, he was able to get the car started and running. Presently, however, the engine light came on and the smell of smoke ignited an alarming realization: the oil was frozen in the oil pan. Without lubrication, the engine had overheated and died—resulting in a costly repair to replace the engine.

This incident has much to teach us about trying to run a school without trust. Trust serves as a lubricant of organizational functioning; without it, schools are likely to experience the overheated friction of conflict as well as a lack of progress toward their admirable goals. There is no way to lead schools successfully without building, establishing, and maintaining trust within and across the many and varied constituencies they serve. With trust, schools are much more likely to benefit from the collaborative and productive efforts of their faculty and staff, which in turn help generate the results for students that educators yearn for.