An Education in Service Management Hörbuch

David Barrow

• Herausgeber: IT Governance Publishing Ltd
• Kategorie: Wissenschaft und neue Technologien
• Sprache: Englisch
• Veröffentlichungsjahr: 2023

Zeit:5 Std. 30 min

Sprecher:Andrew Kingston

Beschreibung

An Education in Service Management – A guide to building a successful service management career and delivering organisational success IT is a business-critical function. It delivers experiences, stimulates strategic shifts, and protects organisations from theft, cyber attacks, and the related regulatory, reputational and financial impacts. ITSM is a critical element of IT that is often misunderstood. In this book, the author and his network of associates demystify ITSM and help you understand how: - Working in or with ITSM enables you to build a career that spans global industries, locations and sectors; - ITSM roles vary from service desk analyst to chief technology officer or consultant; and - As a CTO, a CIO or an organisational leader, you can enable your teams to deliver exceptional digital experiences that delight your consumers, partners and customers.