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Capitalise on big data to add value to your small business Written by bestselling author and big data expert Bernard Marr, Big Data For Small Business For Dummies helps you understand what big data actually is--and how you can analyse and use it to improve your business. Free of confusing jargon and complemented with lots of step-by-step guidance and helpful advice, it quickly and painlessly helps you get the most from using big data in a small business. Business data has been around for a long time. Unfortunately, it was trapped away in overcrowded filing cabinets and on archaic floppy disks. Now, thanks to technology and new tools that display complex databases in a much simpler manner, small businesses can benefit from the big data that's been hiding right under their noses. With the help of this friendly guide, you'll discover how to get your hands on big data to develop new offerings, products and services; understand technological change; create an infrastructure; develop strategies; and make smarter business decisions. * Shows you how to use big data to make sense of user activity on social networks and customer transactions * Demonstrates how to capture, store, search, share, analyse and visualise analytics * Helps you turn your data into actionable insights * Explains how to use big data to your advantage in order to transform your small business If you're a small business owner or employee, Big Data For Small Business For Dummies helps you harness the hottest commodity on the market today in order to take your company to new heights.
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Veröffentlichungsjahr: 2015
Big Data for Small Business For Dummies®
Published by: John Wiley & Sons, Ltd., The Atrium, Southern Gate, Chichester,www.wiley.com
This edition first published 2016
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Table of Contents
Cover
Introduction
About This Book
Foolish Assumptions
Icons Used in This Book
Beyond the Book
Where to Go from Here
Part I: Getting Started with Big Data Basics
Chapter 1: Introducing Big Data for Small Businesses
Why Big Data Matters to Every Business, Big and Small
Understanding Big Data in More Detail
Data, Data Everywhere
Making Key Big Data Decisions
Making Big Data Work for You
Chapter 2: Digging into the Essence of Big Data
Breaking Big Data into Four Vs
Understanding Why Big Data is Such Big News
Why Now? A Cloud Full of Data
What Next for Big Data?
Chapter 3: Identifying Big Data Uses in Small Businesses
Understanding Your Customers and Markets
Improving Your Operations
Tackling Your Key Business Enablers
Predicting Performance
Part II: Unpacking Big Data
Chapter 4: Unpacking the Many Types of Data
Deploying Order: Structured Data
Coping With Messy Data: Unstructured or Semi-Structured Data
Discovering the Data You Already Have (Internal Data)
Accessing the Data That Is Out There (External Data)
What Type of Data is Best for Me?
Chapter 5: Discovering New Forms of Data
Tracking Activity Data
Eavesdropping on Conversations
Picturing Images and Photos
Sensing Your Way to New Data
Discovering the Internet of Things
Chapter 6: Understanding the Technology Changes that Underpin Big Data
The Perfect Storm: Developments that Make Big Data Possible
Breaking Down the Analytic Possibilities
Part III: A Brave New World for Small Business
Chapter 7: Focusing on the Value of Insights
Moving from Data to Insights to Knowledge
Getting Insights to the People Who Need Them
Getting the Insights to the Machines that Need Them
Chapter 8: Developing and Accessing Big Data Competencies
Big Data and the Skills Shortage Challenge
Six Key Big Data Skills Any Business Needs
Understanding Two Very Different Types of Data Scientist
Building Big Data Skills In-House
Sourcing External Skills
Chapter 9: Building a Big Data Infrastructure
Making Big Data Infrastructure Decisions
Big Data on a Budget: Introducing Big Data as a Service
Introducing the Four Layers of Big Data
Sourcing Your Data
Storing Big Data
Turning Data into Insights
Presenting the Insights
Part IV: Show Time! Making Big Data Work for Small Business
Chapter 10: Creating a Big Data Strategy
Deciding How to Use Big Data
Small Can be Beautiful: How Not to Collect Everything
The Key Steps in Creating Your Big Data Strategy
Chapter 11: Applying Data in Your Business: Decision Making
Starting with Strategy
Honing in on the Business Area
Identifying Your Unanswered Questions
Finding the Data to Answer Your Questions
Identifying What You Already Have or Have Access To
Working Out if the Costs and Effort Are Justified
Collecting the Data
Analysing the Data
Presenting and Distributing the Insights
Incorporating the Learning into the Business
Chapter 12: Applying Data in Your Business: Operations
Understanding the Role of Data
Sourcing the Required Data
Weighing up Costs and Benefits
Securing Ownership
Managing the Data
Establishing Infrastructure and Technology
Testing and Piloting Operations
Transforming Your Operations
Chapter 13: Creating a Big Data Culture in Your Business
Moving to Fact-Based Decision Making
Allowing Data to Influence Strategy
Identifying New or Additional Business Models
Part V: The Part of Tens
Chapter 14: Ten Biggest Big Data Mistakes to Avoid
Collecting Data on Everything
Collecting Only the Fashionable Data
Going Straight to External Unstructured Big Data
Getting Overwhelmed by the Volume of Existing Data
Ignoring Small Data
Throwing Money at the Problem
Not Matching Big Data to Your Strategic Questions
Not Involving the Right People in Your Big Data Strategy
Collecting the Data and Not Analysing It
Analysing the Data but Not Reporting the Results in a User-friendly Way
Chapter 15: Ten Free Big Data Sources
Data.gov (US Government Data)
US Census Bureau
European Union Open Data Portal
Data.gov.uk
HealthData.gov
Google Trends
Facebook Graph
Weather Data Sources
Federal Reserve Economic Data
Google Maps
Chapter 16: Ten Key Big Data Collection Tools
Smartphone GPS Sensor
Smartphone Accelerometer Sensor
Telematics System
Wi-Fi Signals
Machine Sensors
Transaction Data
Finance Data
About the Author
Cheat Sheet
Connect with Dummies
End User License Agreement
Cover
Table of Contents
Begin Reading
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Almost everything we do now leaves a digital trace. If you bought this book online, you left a trail of digital crumbs in your wake, from browsing the online retailer’s website, to the transaction itself. Even if you walked into a physical bookstore and paid with cash, there’s still likely to be a digital trail of your activities, including CCTV (closed-circuit television) footage and location data from your own phone.
These digital traces can be summed up in one phrase: big data. Big data refers to the ability to collect and analyse the vast amounts of data now being generated in the world. This ability to harness the ever-expanding amounts of data is completely transforming our ability to understand the world and everything within it – from healthcare and science to how entire cities and countries are run. And, of course, it’s transforming the way we do business.
Some business owners and managers dismiss big data as being only for big-budget corporations. I think this is a huge mistake. Of course it’s true that some companies have eye-watering budgets for big data analytics, but most simply don’t. In fact, I work with plenty of small- and medium-sized businesses that successfully harness the power of data without spending a fortune.
The key is to start with a clear strategy. This allows you to focus solely on the data that’s right for you – the data that will help you achieve your long-term business goals. Having a clear strategy helps you cut through the hype and noise surrounding big data and get straight to how it can realistically help you improve the way you do business. That’s why I wrote Big Data for Small Business For Dummies: to help SMEs (small and medium enterprises) use big data in a practical and strategic way.
Whether you’re planning a one-off data project or want to incorporate data into your ongoing business operations, this book can help you understand what big data is, how you can apply it to your business, how to create your own big data strategy and get underway and how to build a culture that emphasises data-based decision making and continuous improvement.
Think of this book as a no-nonsense tour guide to help you on your big data journey. There are lots of inspirational examples of how other businesses are already using data, but the focus remains on practical tips to get you using data in your business. As well as examples and tips, the book is packed with step-by-step guidelines and lists designed to help you get the most out of big data. All the information is designed to be accessible and easy to understand. And where I have to resort to technical jargon, I give clear definitions. Sidebars (the grey boxes) contain nice-to-know but not essential information, so you can easily skip over them if you like.
The book is designed as a resource that you can dip in and out of and return to time and time again. As such, you don’t need to read it from cover to cover (although, if you want to, go ahead!). It’s designed to be read in whatever order works best for you.
Finally, if you decide to visit a website listed in the book then you just need to copy the URL (uniform resource locator) exactly as it appears in the book. This is true even if the address falls between two lines or two pages – no extra characters (such as hyphens) were inserted.
Every author has a target audience in mind when he writes. For this book, I assume that you’re the owner of a small/medium business or a manager in such a business. I assume that you’ve heard a little about big data already – perhaps what a powerful tool it can be for businesses – and you want to know more. I don’t assume you have any prior technical knowledge whatsoever. Crucially, whether you’re a business owner or manager, I assume that you want to improve the way you do business and you’re in a position to make strategic decisions … and then act upon them.
If you would like to supplement this book with more technical information, you might like to check out Big Data For Dummies by Judith Hurwitz, Alan Nugent, Fern Halper and Marcia Kaufman, published by Wiley.
When I see a huge wall of text, I start to switch off. So in this book I use a number of icons to break the text up, and to make it easier and more enjoyable to read. The icons also help you spot key information quickly.
These indicate expert advice or suggestions to help your big data journey go more smoothly. They help you save time, energy or money and are based on my experiences working with other businesses.
This icon flags critical material that you should store away in your memory for later use. But don’t worry – they’re usually very short.
As the name suggests, this icon flags potential pitfalls that you need to avoid as you start using big data.
Where I’ve had to use data-related jargon (for example, if it’s a key industry term that you need to know), I highlight it using this icon.
I believe real-life examples bring information to life and I included tons of examples throughout the book that show how other businesses are already using big data. Some of these are small-scale data projects, others are much larger, and some are just plain weird and wonderful! But all are designed to demonstrate the exciting potential of big data and give you a few practical ideas for your own business.
In addition to the material in the print or e-book you’re reading right now, this product also comes with some access-anywhere goodies on the Web.
Check out the free Cheat Sheet at www.dummies.com/cheatsheet/bigdataforsmallbusiness for some helpful key information and checklists. It’s designed as a quick-check reference for some crucial big data information, including a handy list of key terminology.
There are also some useful bonus articles and an additional Part of Tens chapter available on the website. Head to www.dummies.com/extras/bigdataforsmallbusiness to access these.
You may also like to check out the website of the Advanced Performance Institute, which I founded and head up. There you’ll find many relevant case studies, white papers and reading material on big data: www.ap-institute.com. I also write regularly for Forbes magazine on all things big data and you can find my articles at www.forbes.com/sites/bernardmarr. My LinkedIn page also contains a wealth of articles and posts on big data: www.linkedin.com/in/bernardmarr.
The short answer is: It’s up to you. You don’t have to start at Chapter 1 and work your way through the book in a linear way – but you can if you want to.
If you’re completely new to big data, I recommend you start with the Chapters in Part I for an explanation of what big data is and the main ways it can be used in business. Otherwise, simply use the table of contents to find what you’re most interested in and jump straight to that section. If you want to start by finding out exactly how to create a big data strategy, turn to Chapter 10. If you’re interested more in big data skills and competencies, start with Chapter 8. Wherever you go from here, you’ll find a wealth of information and tips to help you start using big data in your business.
Part I
For Dummies can help you get started with lots of subjects. Go to www.dummies.com to find out more and do more with For Dummies.
In this part …
Understand what big data is and why you need to know about it.
Find out the key characteristics that define big data.
See why there’s so much hype around big data right now – and why all the fuss is justified.
Check out key big data uses for small businesses.
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!