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The internet is everywhere. Those who control it, control us. As a gifted Ivy League student, Andrei Koss hit upon an idea that would revolutionise social networking and move it on by a generation. Enlisting the help of his best friends, Ben and Kevin, he turned their dorm room into an operations base, where flashes of creative brilliance and all-night-coding sessions led to the creation of Fishbowl. He is now the 21-year-old CEO of a multi-billion-dollar empire. His creation reaches into every corner of the planet. But its immense power has many uses, and some will stop at nothing to get a piece of it.
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Veröffentlichungsjahr: 2015
FISHBOWL
First published in Great Britain in 2015 by Atlantic Books, an imprint of Atlantic Books Ltd.
Copyright © Matthew Glass, 2015
The moral right of Matthew Glass to be identified as the author of this work has been asserted by him in accordance with the Copyright, Designs and Patents Act of 1988.
All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior permission of both the copyright owner and the above publisher of this book.
This novel is entirely a work of fiction. The names, characters and incidents portrayed in it are the work of the author’s imagination and not to be construed as real. Any resemblance to actual persons, living or dead, events or localities, is entirely coincidental.
10 9 8 7 6 5 4 3 2 1
A CIP catalogue record for this book is available from the British Library.
Trade Paperback ISBN: 978 1 78239 261 3E-book ISBN: 978 178239 262 0
Printed in Great Britain
Atlantic BooksAn Imprint of Atlantic Books LtdOrmond House26–27 Boswell StreetLondonWC1N 3JZ
www.atlantic-books.co.uk
Contents
Fishbowl
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Chapter 13
Chapter 14
Chapter 15
Chapter 16
Chapter 17
Chapter 18
Chapter 19
Chapter 20
Chapter 21
Chapter 22
Chapter 23
Chapter 24
Chapter 25
Chapter 26
Chapter 27
Chapter 28
Chapter 29
Chapter 30
Chapter 31
Chapter 32
Chapter 33
Chapter 34
Chapter 35
Chapter 36
Chapter 37
Chapter 38
Chapter 39
Chapter 40
Chapter 41
Chapter 42
Chapter 43
Chapter 44
Chapter 45
Chapter 46
Note on the Author
FISHBOWL
1
THE PITCH TOOK less than twenty minutes. Robert Leib listened without interrupting, dividing his glances between the slides in front of him and the two young men sitting on the other side of the table.
When it was finished, he leafed silently back through the presentation. They were in Leib’s conference room in a sprawling, stone-clad office building on Sand Hill Road, the strip outside Palo Alto favoured by the venture capital firms that had provided the funds to blow open the age of the internet. Just 200 yards in one direction was the office of Sequoia Capital, 300 yards in the other direction was Andreeson Horowitz, both of them early backers of some of the biggest names on the net. Leib Roberts Berkowitz, or LRB, as it was known, had made a string of successful tech investments that had brought Robert Leib and his two founding partners immense wealth.
Leib was a short, tubby man in his fifties with receding hair and a trim, greying beard. He wore a blue polo shirt and a pair of khaki chinos.
He stopped on one of the slides.
‘This user growth,’ he said to the man who had done the talking during the pitch. ‘Chris, this is all verifiable, right?’
‘No. We just made those numbers up.’
Leib smiled for a second. Chris Hamer was thirty-one, a tall Californian with blond hair and a mischievous glint in his eye. Leib had invested in one of Hamer’s previous ventures and made a moderate amount of money. But this venture wasn’t Hamer’s, and the stakes, Leib knew, wouldn’t be moderate.
He was much more interested in the other person sitting at the table, Andrei Koss, a pale young man with curly dark hair who had sat through Chris’s pitch with an air of indifference or impatience or something, anyway, which Leib wasn’t accustomed to seeing in the founder of a start-up when his company was being pitched for hundreds of millions of dollars. Like every other investor in the valley, Leib had been interested in meeting Andrei Koss for quite some time. Just back from his annual salmon fishing trip to Scotland, the venture capitalist hadn’t hesitated for a second when he got a call from Chris Hamer asking if he could bring Koss to talk to him.
Leib closed the slide deck. ‘You know, the general assumption is that you guys would never look for venture capital. You’ve got the revenues to fund your own growth. So this is interesting, but, frankly … you don’t need me.’
‘We’re here,’ said Chris.
‘Yeah, but you don’t need me. When someone comes to me for money they don’t really need, I get offered terms I don’t really like. So I’m thinking to myself – what are these guys doing?’ Leib smiled again. ‘Why would they invite the vultures through the door?’
Chris grinned. ‘There’s a bunch of development we need to do and we think for a year or two we’re going to need additional funding to get through that.’
‘What kind of development?’
‘Stuff.’
‘What kind of stuff?’
‘Work on the platform. Work on the site. The usual stuff, Bob. It’s not one single thing. We’ve got a bunch of projects in mind. We’ve decided, rather than doing them piecemeal over however long that would take, let’s get the funding and deliver them all right away.’
Leib’s eyes narrowed for a moment, then he glanced at Andrei, who hadn’t said a word since shaking his hand. ‘How old are you?’ he said.
‘Is that material?’ asked Andrei.
‘Is it immaterial?’ said Leib. ‘You’re the CEO of this company and you’re asking me to invest. I’d like to get some sense of how much experience you have.’
‘I’m twenty-three,’ said Andrei.
‘And according to what I’ve just heard, you own fifty-eight per cent of this company?’
Chris reached towards the slide deck in front of Leib. ‘The full share structure’s in the presentation—’
‘That’s right,’ said Andrei.
‘Well,’ said Leib, ‘the first thing I should say is, congratulations. I mean that. From what I know, from the buzz, from what you’ve just shown me, you’ve built an extraordinary business in … how long is it?’
‘Three years.’
‘Extraordinary,’ said Leib.
‘Thank you,’ said Andrei.
Leib sat back in his chair, hands behind his head. ‘Andrei, what are you trying to do with this thing? What’s the vision?’
‘Deep Connectedness, Mr Leib.’
‘I’ve heard that you use that term. What does it mean?’
‘It means giving people a way to come together wherever they are on the globe. It means creating the most efficient way for them to find others who share their interests, create a connection, share their knowledge. I want to give people the means to come out of their circle of friends, out of their neighbourhoods, out of their communities and find people they would never have found before. That’s the new world, Mr Leib. Clusters of people with shared values, shared ideas, wherever they are on our planet.’
‘Your website does a lot more than that. Why don’t you just post a list of names for people to contact?’
‘People don’t respond to that.’
‘How do you know?’
‘I tried it.’
Leib suppressed a smile. There was a sense of certainty about the 23-year-old that chimed with what Leib had read in the newspaper reports of him. He was blunt, but Leib guessed he was honest. It was obvious he didn’t have much in the way of social skills, but then when had he ever met a great programmer who did? Leib would have been worried if he’d turned out all smiley.
‘And the model of advertising you use? Controversial, isn’t it?’
Chris grinned. ‘Anything revolutionary is controversial.’
‘The way you get people to buy stuff …’
‘It’s not my role to say what forms Deep Connectedness can take,’ said Andrei. ‘It’s not my role to tell the world what it can do. My role is to help the world do what it wants to do most efficiently.’
‘Is that how you see it?’ asked Leib.
‘What other way is there to see it?’
‘Didn’t I hear there was a district attorney investigating to see if she could stop what you’re doing?’ Leib had had his staffers put together a summary of everything in the public domain about the business ahead of the meeting, and knew exactly what the Santa Clara district attorney had threatened.
‘Old news,’ said Chris. ‘She’s backed off.’
‘Sure, but my question is, how sustainable is this?’
‘That’s a judgement, Mr Leib,’ said Andrei. ‘At present that’s not quantifiable.’
‘But you’re asking me to judge.’
‘With respect, sir, that’s your job, isn’t it? Isn’t that what venture capital firms do. You weigh risk and allocate funds, correct?’
Leib smiled. ‘That’s what I do.’
‘Then I guess that’s what you’re going to need to do here.’
Chris pulled a tablet computer out of his bag. He swiped it and quickly typed a few letters, then slid the tablet across the tabletop to Leib. ‘We thought you might want to get an experience of the functionality.’
The venture capitalist glanced down at the screen and found himself looking at someone’s home page. A picture showed a slim, fortyish man on a riverbank with a fishing rod in his hands. Another showed the same man holding up what must have been at least a fifty pound salmon.
‘Who’s this?’ asked Leib.
‘Just someone,’ said Chris. ‘He’s kind of a salmon enthusiast like you are. We set up an account in your name and put your interest as salmon fishing. He’s obviously seen your profile and thinks it might be cool to talk.’
‘My profile?’ said Leib sharply.
‘The one we created. It’s all public knowledge. We just took a few facts off your profile on the LRB website.’
‘That doesn’t say anything about salmon fishing.’
‘I added that,’ said Chris. ‘Bob, anyone who knows you knows that’s the only interest you have in your sad life.’
Leib stared at Hamer mistrustfully.
‘Bob, talk to him. How’s it going to hurt? He’s sent you a Bait. Just click on it.’
Leib saw a button labelled, ‘Take my Bait?’
‘Bob, I really think you ought to try it out.’
Leib hesitated. Then he clicked on the button.
Words began appearing in a message box: ‘Hi, Bob. How are you doing?’
‘What’s his name?’ asked Leib.
‘It’s on his page.’
Leib looked. Paul. Still he made no move to respond.
Chris sighed. ‘Bob, we’re going to shut down this account the minute we’re done here. You can watch us do it. Talk to the guy. It’s not going to kill you. We have four hundred million people who do it every day.’
‘What do I say?’
‘Talk to him. Pretend he’s sitting right here. Just be natural. He’s just a guy who likes salmon fishing.’
Leib hesitated again. ‘OK,’ he murmured. He typed. ‘Hi, Paul. I’m well. How are you?’
‘Good. I’m fishing here in New Zealand. Just getting ready to go out for the day. Had a great day yesterday. Eleven beauties. None of them under twenty pounds. One of the guys landed a sixty pounder.’
Leib gazed at the words for a moment. Then he typed. ‘Sixty? Really?’
‘I kid you not.’
‘What are you catching?’
‘Chinook. Down here they call it quinnat. Best chinook fishing in the world. Most unspoiled fishing left on the planet. You ever been to NZ?’
‘No.’
‘Bob! You should. It’s awesome. Better than Alaska.’
‘Have you fished Alaska?’ typed Leib.
‘Plenty of times. Kenai. Karluk.’
‘Karluk? I’ve been there too. Remote Alaska is awesome.’
‘Bob, I could tell you a story or two about Karluk. You know, a couple of years back they had a September blizzard up there.’
‘I heard about that.’
‘You heard? I was there! But let me tell you, Bob, New Zealand is something else. There’s this great spot I know on the Hurunui River. You should come down here and try it. You really should. I know a bunch of guides who can take you places where there are fish like you’ve never seen before. And there are some great lodges. Real luxury places. If you want to bring a bunch of guys, you’ll live like kings. I’ll send you a link with some information.’
‘What are you talking about?’ asked Chris.
Leib looked up, suddenly conscious again of Chris and Andrei watching him. ‘Salmon fishing in New Zealand.’
‘Have you ever been there?’
‘No.’
‘Do you think you will?’ asked Chris.
‘Maybe. Maybe it’s time I tried a new place. I’ve never done Southern Hemisphere. Paul says New Zealand’s even better than Alaska. He’s going to send me a link and I’ll—’
Suddenly Leib stopped.
Chris laughed. ‘How long did that take, Bob? Two minutes? What would you spend on a trip down there? Ten thousand dollars? Twenty?’
Leib didn’t reply. In two minutes, as Chris had said, New Zealand fishing had been sold to him in a way that an advertisement or a brochure could never have succeeded in doing. Bob Leib felt that he was in the presence of something immensely, almost scarily powerful. And did he want a part of it? Even more than when Chris Hamer and Andrei Koss had walked through his door that morning.
‘You can see the results of the larger deals we’ve done.’ Chris opened the slides in front of Leib again. ‘They’re only the beginning. We’re currently working on deals with—’
‘How much are you looking for?’ asked Leib, cutting across him.
‘Three hundred million.’ Chris said it quickly. He had pitched companies before, but nothing like this.
‘For?’
‘Five per cent of the company.’
Leib ran his hand thoughtfully over his beard. ‘Three hundred million for five per cent. So after three years of operation, and with the numbers you’ve shown me, you value yourselves at six billion dollars.’
‘No,’ said Andrei. ‘I value us way higher than that, and I’m not the only one.’
Leib raised an eyebrow.
‘It’s customary for the vultures, I understand, to get a premium.’
Leib laughed. ‘That’s because of the risk, Andrei.’
Andrei didn’t reply.
Leib looked at Chris. ‘Who else are you talking to?’
‘No one. That was my advice to Andrei. We’re speaking with you. If you can do the deal, we do the deal.’
‘Is that how you see it, Andrei?’
Andrei nodded. ‘Chris says you know the space. He says you’ll bring wise counsel as well as funding.’
‘Do you want wise counsel?’
‘I’m only twenty-three.’
Andrei’s expression was deadpan. Leib didn’t know if he was making a very dry joke or simply stating what he took to be obvious.
Leib put his hands behind his head again and gazed at the two young men. Then he sat forward. ‘LRB won’t put three hundred in by itself. But I could potentially put that together through a syndicate with another couple of funds. We’d lead. We’d put in a hundred and fifty to a hundred and seventy-five. The rest would come from the others. How would you feel about that?’
‘I told Andrei that was how it would likely work,’ said Chris.
‘And?’
‘We’d need to have right of refusal over the other funds before you approach them.’
‘That could work. So … three hundred million for five per cent? Is that what you’re asking?’
Chris nodded.
Leib looked at Andrei. ‘Let’s be clear. Andrei, is that what you’re saying? You’re prepared to sell five per cent of your company for three hundred million.’
‘Yes,’ said Andrei.
‘And a seat on the board. We’d need a seat on the board.’
‘Yes.’
There was silence.
Chris could barely breathe. Meetings where the venture capitalist did the deal right then and there were the stuff of legend. Usually it took weeks of negotiation and hair-splitting.
Leib gazed at the screen of the tablet computer again.
‘OK,’ he said. ‘Provided we can see the usual documentation and my guys can do the standard due diligence—’
‘Sure. Whatever you want—’
‘Just listen, Chris. Provided we can do the usual due diligence – and with one condition that I’ll come back to in a minute – I’ll put together a syndicate that will put in three hundred million for five per cent of this company, with the proviso that we have an option in twelve months to take another five per cent at the same valuation.’
Chris started to smile.
‘No,’ said Andrei. ‘That’s too much.’
‘What’s too much?’ asked Leib.
‘Another five per cent at the same valuation in twelve months is too much.’
‘Andrei,’ said Chris, ‘don’t you think we should—?’
‘If you want the option, Mr Leib, then it’s four per cent for three hundred million today and your option is for two per cent in twelve months for another three hundred million.’
‘That doubles the valuation in twelve months,’ said Leib.
‘I estimate we’re worth more than that already.’ Andrei shrugged. ‘If you don’t agree, you don’t have to take up the option.’
Again, Leib suppressed a smile. He quickly ran the numbers in his head, watching Andrei as he did it. He was increasingly impressed with the young man. Suddenly he rose from his chair and reached forward to shake Andrei’s hand. ‘Done!’ When he sat down again, he raised a finger in the air. ‘Now, I said this deal was dependent on one other condition. This has to be sustainable. You say the DA’s given up looking at you?’
Chris nodded.
‘That’s what I heard too.’ Leib smiled slightly. ‘I don’t give a fuck what some little DA in Santa Clara says.’ He gestured towards the tablet computer, where the final few lines of his conversation with Paul were still visible on the screen. ‘How can you guys guarantee me that that is legal?’
2
THE JOURNEY THAT led Andrei Koss to Robert Leib’s office had begun three years earlier, a couple of miles away in a student dorm at Stanford University. The autumn quarter that year brought together four juniors in a two-bed double in Robinson House, one of the accommodation blocks on Sterling Quad. Andrei was majoring in computer science. His roommate was Ben Marks, a psychology major from Baltimore. In the other room in the suite were Kevin Embley, a beefy Chicagoan majoring in economics with a more than passing interest in programming, and Charles Gok, a tall, gangly physics major with a bad case of acne.
Andrei was the youngest of three children of a Russian emigrant couple who had left Moscow for Boston when he was four. His father was a professor of linguistics at Harvard and his mother a hospital pathologist. There was no trace of Russian in Andrei’s accent. Standing slightly below average height, and a little awkward in his movements, he had won every high-school award going in physics and maths. He had been coding since he was twelve and his decision to major in computer science was more or less pre-ordained. While still at high school, he had written a clutch of internet apps, one of which had garnered a few users and which he had sold to a software developer for $200,000.
Andrei, Ben and Kevin knew each other from their first two years at Stanford. Charles was new to all three of them. As the four juniors settled in that fall, they spent their time in the common room between the two bedrooms, where four small desks jostled with a sofa and a couple of chairs under a changing but persistent scum of soda cans and take-out containers. The only thing that differentiated it from any other common room in any other dorm in America was a large aquarium that stood against one wall, stocked with tropical fish. Ben had always had an aquarium since his father had bought him one when he was in the third grade, and he had kept the tradition at college. People dropped by to feed the fish, often with articles that no self-respecting piscine would even have sniffed at, which for some reason became a cult activity in the house. Ben fought a constant battle against would-be fish feeders bringing pieces of pizza and chicken nuggets.
Of the four, Ben was the most socially successful. He was five ten, dark-haired, with an air of calm self-assurance. Charles was quiet, introverted and shy, and most people agreed that an arranged marriage was probably his best shot. Kevin, who fought a constant although not particularly vigorous battle against chubbiness, made up in enthusiasm for what he lacked in attractiveness.
Andrei had been having an on-again, off-again relationship for the past year with a sophomore called Sandy Gross who was on the public policy programme. There were times when Sandy was strongly attracted by Andrei’s uncompromising intelligence and frankness, and other times when those same qualities could be almost unbearably infuriating. He could be caring and affectionate, and yet the next time she saw him his mind might be occupied by some programming problem to the point of insensitivity. When he was on to a problem, he would work at it for days until he cracked it. Even then, there was something about Andrei’s resolve, his determination to shut everything else out and solve the problem, that Sandy found compelling. But she was by no means sure that the relationship would last, or that it would even be healthy for her if it did.
Andrei loved epic historical movies and had a borderline obsession with them. Otherwise, his only interest was coding. He had an almost inexhaustible capacity for work and the ability to code for ten, fifteen, twenty hours at a stretch, sitting at his desk with headphones in his ears, a Coke can by his hand, gazing at his computer screen as his fingers tapped the keyboard, oblivious to whatever chaos might be happening in the common room around him. Someone once likened him to a hamster because of the way hamsters can run on a wheel all day long, and his multi-hour stretches of coding accordingly became known as wheelspins. He would come off a wheelspin exhausted but wired by the ten to twenty cans of Coke that he would have drunk, and ravenously hungry. Invariably he would see if anyone wanted to go with him to Yao’s on University Avenue, his favourite noodle bar, where he would order a double helping of chicken and prawn fried noodles.
Andrei rented his own server space for $100 a month to host his creations, but apart from the one app he had sold he hadn’t had any great success. The idea would start off with some kind of problem that he wanted to solve, and his focus, like that of most software engineers, would be to find the leanest, most elegant way to solve it. His pitfall was that he didn’t pay much attention to the appearance of the product or the experience for potential users. None of that stuff interested him – or not enough to keep him from being distracted by the next problem.
Kevin Embley had done some coding himself and had a good share of talent as a programmer. Occasionally he would help out with something Andrei was working on, sitting beside him with his own pair of headphones, at his own screen. When the occasion arose he could wheelspin as long and as hard as Andrei. Mostly, though, Kevin pursued his own cyber interests. He had a habit of constructing personas on social networking sites. These weren’t a matter of a few pseudonymous comments in a chatroom with the face of a cartoon character as a picture, but elaborate confections with so much personal detail that anyone would think they were authentic. He would invent a name, borrow – as he termed it – a photo of someone in Brazil or Poland or some other random country, deftly merge it into images he had borrowed from somewhere else, construct a personal story and then try to connect to someone he knew vaguely or had once met, and see where the exercise took him. He would work on it for weeks, often developing a web of intense online relationships, refining his persona and adding more fabricated photos, and then suddenly delete himself when he had had enough.
Andrei didn’t find this kind of thing particularly interesting, but Ben found the psychology fascinating, the way one could test how other people would behave by using the character Kevin created. After they had got to know each other in their freshman year, he and Kevin had spent long sessions at Kevin’s computer debating what one of his personas should do and say next and what effect it was going to achieve.
This was the mix that came together in the common room in Robinson House that fall. Out of this chance combination of four young men and their interests, two things soon happened that would have consequences beyond the imaginings of any of them.
The first of these things was that Kevin decided to strike up a pseudonymous relationship with Dan Cooley, a junior who roomed on the floor below them in Robinson House. He never thought too hard about the reasons – it just seemed like a fun idea. According to his home page, Cooley claimed to be a fencer, although as far as Kevin knew he wasn’t active in any sporting society and was generally regarded as a certified loser.
It would have been easy to pose as a woman, but Kevin didn’t do that. That would have been shooting fish in a barrel. Instead, he created ‘Jeff Milgrom’, a college senior who was supposedly at Northwestern University – with the face of someone in Trondheim, Norway – who was into fencing and Japanese haiku, and set up a home page. Dan took the bait. Through him, ‘Jeff’ – or Kevin-with-Ben-watching-over-his-shoulder – met a bunch of other wannabe fencers.
In the online discussions that ensued about the sport, Dan said he used Nike fencing shoes. In fact, he said he wore them all the time, and was always saying how great they were. No other brand could compare. Kevin and Ben were bemused by the intensity of his Nikephilia. They still weren’t even sure that he fenced. The next time they saw him, they surreptitiously checked out his shoes – Nikes on his feet. They decided on a small experiment: to see if they could convert him to Adidas. Victory would be declared the day he ditched the swoosh and appeared with the three stripes of the German manufacturer’s shoes.
Soon conversations about sneakers were taking up a considerable portion of the communication going on between Dan and ‘Jeff’. Kevin and Ben competed in creating arguments that might appeal to Dan in favour of Adidas and denigrating Nike. Kevin created links to false articles on web pages he designed to look like the New York Times and the Washington Post alleging horrific abuses at factories producing Nike goods.
Inevitably, news leaks out in a college dorm. It wasn’t long before the whole of Robinson House – with the exception of Dan Cooley – knew what was going on. Bets were being laid as to whether and when Dan would succumb. A daily Sneaker Watch was mounted.
Even Charles Gok, who paid about as much attention to what was happening around him as the average nuclear physicist – he must have walked past Kevin and Ben huddled around Kevin’s computer a hundred times before he twigged to what was going on – eventually became aware of it. When he did, he sat down in the common room the next time he found them huddled, a serious expression on his face. ‘Guys, this is wrong,’ he said, subconsciously rubbing his own pair of Nikes. ‘This is very wrong.’
‘It’s sneakers, Charles,’ said Ben. ‘We’re not messing with his values.’
‘You don’t call these values?’
Kevin laughed.
‘Andrei?’ said Charles. ‘What do you think? They should stop this, right?’
Andrei turned around from his screen, where he was in a chatroom for fans of epic movies. ‘Any of you guys ever hear about a Spanish film called Aguila Roja?’
There were shakes of the head around the room.
‘I got a guy from Colombia here telling me it’s the best epic movie ever made.’
‘Dude,’ said Kevin. ‘Aguila Roja? Are you telling me that’s better than Troy? Better than 300?’
‘Do you know Aguila Roja?’ asked Andrei.
‘No.’
‘Then how do you know it isn’t?’
The three other guys looked at him for a moment. Then Kevin started to laugh.
In Andrei’s head, the second of those things had just happened.
In the chatroom Andrei was visiting, a heated debate was taking place about the ten greatest epics of the twenty-first century so far. The discussion had reduced itself to a dance on the head of a pin about whether Gladiator, which was released in 2000, was technically a twentieth or twenty-first century film, and had got to the point where datings of the Gregorian versus the Julian calendars were being cited, when someone with the moniker ‘Guy from Colombia’ had come online and said, ‘Who cares anyway?’ By far the greatest epic movie ever, he claimed, was Aguila Roja, released in Spain in 2011. Just about everyone online ridiculed the opinion, and soon ridiculed the person, even though, as far as Andrei could tell, no one else had even heard of the film, let alone seen it.
Andrei was a fairly regular visitor to the chatroom and knew – in a cyber sense – just about everyone who frequented it. It wasn’t a place for dilettantes, and the level of knowledge was quite high. Every so often, someone new would appear but they would face a fairly hostile reception, a kind of baptism by fire, and would rarely come back. Almost everyone in the chatroom was US-based, and the vast majority of films they discussed were from Hollywood. There was one French guy who regularly banged on about French movies the others had rarely seen, but mostly he was ignored, suspected of being from some cultural institute promoting French cinema.
Guy from Colombia probably had a financial interest in the film he was talking up, thought Andrei – but maybe he didn’t. And even if he did, that didn’t mean he was necessarily wrong. He had tried to respond to a couple of the attacks and then exited the chatroom. There was a good deal of unpleasant humour at his expense. But he was gone, and once gone, there was no way to find him.
Everyone had immediately assumed Guy from Colombia was talking out of his ass, just because they hadn’t heard of him or his film before. So had Kevin. He had simply laughed.
But how did they know?
Andrei got hold of a pirated download of Aguila Roja and watched it that night. In his opinion, it was far from the best epic movie of the twenty-first century, or of 2011, or of the month or probably even of the week it was released. If Guy from Colombia was serious that it was the best epic ever, then he was an idiot.
But Guy from Colombia, and Kevin’s laughter, left Andrei with a deep, nagging feeling of unease. He didn’t know if the person’s name was Guy, or if he was describing himself as a guy from Colombia. But, either way, what if there was a guy from Colombia who wasn’t an idiot? Or a guy from Mexico, or Scotland, or Omaha? Or a girl? In other words, what if there was a really smart, really bright person who had interesting things to say about epic movies but didn’t happen to stumble into that chatroom? How would Andrei ever know that he or she existed? How would they ever have the chance to exchange ideas?
There were media other than chatrooms that brought people together. Group pages on social media sites, specialist blogs, home pages of associations and societies. But each of them covered only a subset of the people you might want to connect with, and if you were using those media, the chances were that they included the group most like you. The chatroom he frequented was a case in point. It was cosy, unchallenging. There were disagreements, often intense ones, but everyone knew each other and knew the kind of things they were going to say. A kind of shared understanding of where the limits were – the same assumptions and cultural references. But surely, if you had an interest, the most stimulating people would be the ones who were most unlike you except in the interest that you shared. Surely they were the ones who would provide the most challenging and thought-expanding conversations.
It was possible to find experts and academics, of course, through simple internet searches, but those weren’t the people Andrei had in mind. And social media had search facilities, but then you were restricted to the population that used a particular network. And people listed so many interests, or listed them so broadly, that the chances were you’d miss the few genuine specks of gold those searches might turn up in the false glitter of everything else.
The problem was obvious, so obvious that Andrei couldn’t believe he hadn’t been struck by it before. If such people existed – not experts, not academics, not authorities on a subject, but smart, thoughtful people submerged in the general population who just happened to share one of your interests and might have something interesting to say about it – then how would you find them?
3
THE QUESTION GNAWED at Andrei. He just couldn’t let it go. The itch got stronger and stronger. Eventually, Andrei did the only thing he could do. He forgot about classes, he forgot about Sandy, he forgot about meals – and coded.
Days later, at the end of one final, stupendous wheelspin, Andrei took his headphones off, put them down beside his keyboard and looked around. The common room was empty. It was dark outside. He had no idea of the time and was only moderately certain he knew what day it was.
On the desk beside his computer stood a good number of empty Coke cans. Andrei pulled the ring on the last unopened one and put it to his lips.
He could hear the bubbling of the water in Ben’s aquarium. He watched the fish as he sucked on the can, and felt the sweet, warm fizz of a Coke that had been out of the fridge way too long.
Some of the fish swam in the upper part of the tank, others in the lower part. It always struck Andrei how they layered. He watched one, an orange and white fish with a snub white nose, drift from one side of the tank to the other.
He needed a name. The website he had created was ready to go live. Between wheelspins over the last few days he had kept telling himself that he’d have time to think of a name but now the coding was done, and he still didn’t have one.
The website was far from perfect. The search algorithm underlying it was crude, at best. And there was a list of about a hundred other improvements he could make and features he could add. But the core of it was done, enough to show the concept, and if people didn’t like it, there would be no point in spending the time doing any of the other things he had in mind.
But he had to have a name. He couldn’t launch without one.
Andrei’s gaze moved around the room. It was worse than a pigsty. He wondered for a moment how come the trash didn’t pile up so high that it physically submerged them. Presumably someone cleared it out from time to time. Who? He knew that he had never done it.
He began to scrunch up the Coke cans. He finished the one he was drinking and scrunched that as well.
He was hungry and exhausted, as he always was after a wheelspin. He wanted to launch this thing and then go and get something to eat and maybe grab a couple of hours of sleep or go to a class and then come back to the computer and see what had happened, see if anyone had taken a look at the site and what they had to say.
He had to have a name.
Andrei found himself gazing at the aquarium again. He watched the orange and white fish. Or maybe it was a different one. There were at least four in there that he could see, now that he checked. They all swam somewhere between the middle and the upper part of the tank. Were they even aware of the fish that stayed at the bottom?
Suddenly their predicament seemed to be a metaphor for the problem he was trying to solve. Maybe it was all the caffeine and the sugar in the Coke speaking, but, in Andrei’s mind, there was an uncanny parallel that had the almost unreal crystal clarity of an idea conceived by a mind that had had way too little sleep. It may have been only a four feet by three aquarium on the other side of the room, but it was a microcosm. The fish swam around in different layers, sharing the same water with the bits of pizza and chicken nuggets raining down on them from above – but did any of them know that the others in the other layers even existed? Some swam above, others below. Separate existences in a common world. What if the orange and white fish could have spoken to the little grey fish that always seemed to be drifting around amongst the various objects embedded in the sand? Wouldn’t each have had things to say, perspectives to share, which would have amazed the other? What was it like to look up all the time? What was it like to look down? But how could they communicate, even if they wanted to? How could they exchange ideas and insights and … OK, they were fish. You could draw the analogy too far. But as the fish were to the aquarium, so were people to the world.
But the name? Aquarium? Aquarium.com? It was flat. It had no ring to it.
Then it hit him. Fishbowl.
Fishbowl.
Somehow, it was perfect.
Only one thing wasn’t. Andrei did a search and found that the domain name was taken under every suffix he might conceivably use: TheFishbowl was taken as well. So was AFishbowl. Now that Andrei had hit on it, he felt as if he had always had that name in mind. Nothing else could capture the concept he wanted to express. He had to have it, without paying the tens of thousands or even more it might take to buy it, and without waiting the weeks or months it might take to negotiate for it. He wanted it right now. He was ready to launch.
He went quickly back to the domain name search box and searched the suffixes again. Impulsively, he added a second ‘l’ to the name. Fishbowll.com. He did a search. No one had it! A minute later, he had registered it.
His fingers could barely keep pace with his mind now. They flew over the keyboard. He hit a key – and the site was live.
‘Check out this new website I’ve just launched,’ he wrote to his email address book. ‘Fishbowll.com. That’s right, you didn’t misread. It’s got two l’s at the end. If you like it, let other people know.’ He hit Send, then he shut down and looked around, alone in the common room. He jumped up and went to his room. Ben Marks was snoring. He opened the door of the other bedroom. Kevin and Charles were both asleep. He was too excited to stay still. ‘Anyone want to go to Yao’s?’ he yelled.
There were groans.
‘Come on. I’m hungry.’ He waited. ‘Guys. Come on! Yao’s! Noodles! I’m buying.’
‘Dude,’ came Kevin’s voice, ‘do you have any idea what time it is?’ There was a crash of something falling on the floor, then a rustling, and then Kevin’s voice again. ‘It’s six o’clock. I don’t think Yao’s is open.’
‘It’s a list,’ said Ben Marks that afternoon, after he had looked at the site.
Andrei nodded.
‘It’s a list,’ he said again. ‘Andrei, it’s just a list.’
‘It’s a list of just about everyone in the world,’ said Andrei, with only mild exaggeration.
‘I know. It’s amazing. I don’t know how you did it.’
‘Do you want me to explain the algorithms?’
‘Do you think I’d understand?’
Andrei gazed at Ben for a moment. ‘No.’
Ben laughed. ‘Look, what I don’t understand is, what am I supposed to do with it? How am I going to use it?’
Andrei looked at him uncomprehendingly. ‘You can find anyone you want. Anywhere in the world. Anyone with any interest you want to talk about.’
‘Dude,’ said Kevin, waving an antique fly swat that had somehow found its way to the common room and now resided there. ‘I got eight hundred thousand names.’
‘Great!’
‘Yeah, but eight hundred thousand!’
‘What did you search on?’
‘Eggs.’
Ben laughed. ‘Kevin, you’ve got to get a life.’
‘I just wanted to see.’
‘But eggs?’
‘And you got eight hundred thousand people?’ said Andrei. ‘That’s awesome.’
‘The first name I clicked on was a guy in, like, Australia who’s got some thing about caterpillar eggs. The next one was some woman in Canada who has this thing about swan eggs. Then there was the guy with this very kind of waxed beard who did something with quail eggs. Actually, the beard was quite interesting.’
‘Eggs is too general,’ said Andrei. ‘You should have specified.’
‘Yeah, so that’s what I did next. Goose eggs.’
Ben kicked his legs in amusement. ‘Goose eggs! Kevin, what is this sickness?’
‘And what happened then?’ asked Andrei seriously.
‘Seventeen thousand.’
‘See?’
‘Seventeen thousand. Dude, seventeen thousand names. And they’re not ranked, they’re not ordered.’
‘You can search by country.’
‘At least let me know who’s hot.’
‘How am I going to do that?’
Kevin shrugged. ‘Do something with their pictures so I don’t get the guy with the beard every time.’
Andrei frowned. ‘So you’re both saying … you get too much?’
‘Way too much,’ said Ben. ‘Too much choice. You know the classic experiment – show someone six brands of jelly, and they’ll choose. Show them twenty-four, and they’re paralysed. I look at this thing … I don’t know where to start. I don’t know how to start.’
‘Start from the top.’
‘But there’s no ranking. Is that a ranking, the order?’
Andrei shook his head. ‘The order’s random.’
‘Then why don’t I start from the bottom?’
‘You could.’
‘Or from the middle?’
‘You can start where you like.’
‘That’s the problem!’
Andrei frowned again. ‘You think it needs to be ranked?’
‘You need something,’ said Ben. ‘I don’t know if it’s a ranking but … something.’
Kevin beat the fly swat thoughtfully on the armrest of his chair. ‘Dude, you’ve got to do something. There’s no way into this thing. You’ve got this list. A gazillion people. It’s scares the shit out of me. It’s fucking awesome.’
‘I think you mean awe-inspiring,’ said Ben. ‘As in dread.’
‘Exactly. I’m in dread.’ He looked at Ben. ‘Is that a word?’
‘I don’t know.’
Andrei looked over at Sandy Gross, who was sitting on his desk, shaking her head. Andrei had neglected her completely once he had started coding, but she had taken the arrival of the email announcing Fishbowll’s launch as a sign that he had surfaced from his wheelspin and had come to see him, only to find that he could think of nothing but his new website and how people were reacting to it.
‘You too?’ asked Andrei.
‘I might use this for a sociology project,’ said Sandy. ‘Once.’
‘So you wouldn’t log in again?’
‘Not unless you were paying me.’
Andrei frowned. Fishbowll didn’t have the capability to do a ranking of the names that came up, at least not yet. He had thought of developing a ranking algorithm but had decided against it. Not because he couldn’t do it – there were a couple of ways he could think of to provide a ranking, although both would require a vast amount of programming time and considerably more server space than he had available. No, there was another reason. If he gave a ranked list, the same few names would get clicked on each time, and most likely they would be recognized experts in their field – names anyone could find by doing a crude internet search. That wasn’t the vision he had for the site. He wanted it to be a place where you would find Guy from Colombia. A place where you could expand your experience, a place where you would discover people you would never otherwise come across, people who shared your interests but from whom you could also learn about other practices, places, cultures, norms. People with amusing waxed beards, for example.
In order to do this, what Andrei had built was a lean, compact website, with no fuss or fanfare, in keeping with his lean and compact programming style. It consisted of a total of three pages.
The login page was simple and uncluttered. ‘Fishbowll,’ it said, ‘is a place where you can meet people anywhere in the world to connect about the things that really interest you. These may be interests you already have or interests you want to find out about. Go ahead and try. In the Fishbowll, the world’s your oyster.’ At the bottom of the page was a button that said, ‘I want to connect.’
When you clicked on the button, a second page came up. It asked you to type in the interest you were looking for. The bottom half of the screen gave you the option to search the world, by continent, or by country. Below that was a Go button. Click on that, and, once the search was done, the resulting list appeared on a third page with up to a hundred names – or a series of pages, considering the thousands of names the searches generated. Each person on the list was identified by name and country. Click on a name, and you were directed to their home page in whichever social networking site they used. What you did then was up to you.
Behind this deceptively simple façade – when you clicked on the Go button – you activated a program that scanned every social networking site of any significance globally, in order to produce a list of people who self-identified as having your chosen interest. But if that was all that it did, the program would have been only a minor advance on search facilities that already existed, adding quantity but not quality to the results. The unique part of Fishbowll, the truly brilliant innovation that Andrei Koss had produced in a breathtaking frenzy of technical creativity – which would later be improved, refined, expanded, but would always remain at the heart of the website – was a set of algorithms that identified, from a person’s home page and every other accessible piece of information about them, the top three things they really cared about – not from what they listed as their interests, but from the content of their activities. It identified the things they talked about, posted pictures about, argued about, inquired about. The list that resulted was of people who were genuinely committed to the interest you had typed in, tested not by what they claimed – for whatever reason – that they were interested in, but by what they had actually shown they were interested in.
Andrei also ensured that any interaction people would have through Fishbowll would be captured and stored on the website’s server so the program could continuously refine and update its identification of their interests.
But it had to be a site people wanted to use, and from the reaction of the people sitting in the room it didn’t look promising.
By the end of the first day, about forty people had registered on the site – either friends of Andrei or friends of friends. And he was getting the same message from them. Thousands of names. Great. Now what am I meant to do with this thing?
There were a few more registrations the next day. But the number went down, the exact opposite of what should have happened if the site was going to go viral. People weren’t recommending the site to their friends. Worse, as Andrei could see from the data on site visits, those who had registered weren’t coming back.
Everything moves fast on the net. It doesn’t take months of negotiating to rent a store front – equally, it doesn’t take months of waiting to see if a business is a failure.
The verdict was swift. By day three it was over. Fishbowll, in the form initially conceived by Andrei Koss, had failed.
4
ALTHOUGH HE HAD told himself that he would waste no more time with the website if people didn’t like it, Andrei continued to obsess over Fishbowll. There was something about the idea behind it that just wouldn’t leave him alone. He couldn’t help feeling that at the core of what Fishbowll was about there was something that had genuine and significant utility out there in the real world, in orders of magnitude greater than anything he had done before. There had to be a value in having a means to explore the things you most cared about with people from radically different backgrounds who cared about the same things. He believed people would want that. He also believed that it was a good thing in itself. Surely the more people saw that others who were apparently different from them in every way actually had something in common with them, the more people would come together.
Andrei also felt that the time had come for him to stick with something. He could have made a lot more money from the app he had sold, he knew, if only he had been prepared to work more on the cosmetics. Other people who were prepared to do that – people who would never have had the idea for it in the first place – had made that money instead. And other things he had done, he knew, had failed because he was only prepared to do the stuff that came easily to him: solve the programming challenges, and not the stuff that didn’t excite him. Well, if he was ever to interest people in anything he coded, that would have to change. What was the point of coding anything if no one was interested in it? And if he was going to change, why not now, when he had this idea for a thing that he really believed people might want?
But how? What should he do with the site he had created and which now languished unused on his server space? He pondered the problem during classes. He cornered anyone who had looked at Fishbowll and was foolish enough to come within earshot. No one had much in the way of ideas except ranking. But ranking, Andrei was sure, wasn’t the answer. A ranked list was still just a list, highlighting the same experts and authorities that any other search would turn up, which wasn’t what he had set out to do. Plus, if the top few people on the list refused to engage – which they would, surely, after the first few hundred people had tried to contact them – the list would be worse than useless.
Charles Gok was so caught up in his world of theoretical physics that he had never actually gone onto the Fishbowll site. Ben and Kevin would probably have forgotten about it if Andrei hadn’t continued to badger them. They were more caught up in the experiment with Dan Cooley, who was still resolutely wearing the Nike swoosh. Ben was starting to become uneasy about the experiment and was beginning to think it was time to concede defeat, but every time Kevin caught a glimpse of Cooley wearing Nikes, in the quad, or in Ricker dining hall, where most of the students from Robinson House ate, he felt it as a personal slap in the face. The whole of Robinson House was watching. Kevin was determined to see the three stripes on Cooley’s feet and was using all his considerable hacking skills in a final push for victory. Dan Cooley was now the lucky recipient of a series of bonus offers available only to first-time purchasers of Adidas sneakers, delivered direct to his inbox.
Opinion in Robinson House was divided over the legitimacy of this tactic and a number of bets were declared void.
Andrei, meanwhile, felt as if Fishbowll was going to drive him crazy. The same ideas for the website kept going around in his head, and none of them seemed right. He was getting to the point where he felt that he would somehow have to force himself to stop thinking about it if he was going to stay sane.
‘Maybe give us a selection,’ said Ben in exasperation, when Andrei had cornered him and Kevin in the common room again. ‘Not the whole list, just a few names.’
‘Then it won’t be comprehensive!’ objected Andrei.
‘Andrei, we can’t cope with comprehensive! How many times do I have to tell you? We’re timid little creatures of limited brainpower. It’s too much!’
‘How big a selection?’ asked Andrei.
‘I don’t know. Ten. Twenty. Something we can get our heads around.’
‘How do I choose them? And don’t say ranking. Don’t say ranking. Ranking’s not the answer.’
‘Then do it randomly!’ said Kevin, who was just as sick of Fishbowll as Ben, and even more exasperated by Dan Cooley’s recalcitrance to every blandishment he could think of. ‘Dude, give us ten, randomly selected. OK? That’s it! I’m getting dinner. Who wants to come?’
‘I’m coming,’ said Ben. ‘Is Charles around?’
‘Who knows?’
‘Charles …?’
They waited for a moment.
‘OK,’ said Kevin. ‘Let’s go.’
Kevin and Ben headed out. Andrei followed them, shambling down the corridor and down the stairs disconsolately.
They went down to the quad and headed for Ricker.
‘Do you really think that’s what I should do?’ said Andrei as they walked. ‘Cut down the long list and just give a selection of names?’
Kevin sighed. ‘Dude! Please! Enough!’
‘I’m saying that instead of these gimungous lists,’ said Ben, ‘you should give us a randomly selected list that we can handle. Ten names. Whatever.’
‘Put a gender filter in,’ said Kevin. ‘At least make it so we can choose the girls.’
‘It’s not a dating site!’ retorted Andrei.
‘Dude, every place you can connect with on the internet is a dating site.’
‘That’s too depressing.’
Ben shrugged. ‘Ben’s right, Andrei. Look at Dan Cooley.’
‘What’s he got to do with it? Has he developed a dating site?’
Kevin laughed. ‘Only way he’d get a lay.’
‘Dan responds to Kev—I mean Jeff, because he thinks Jeff’s interested in him.’
‘You think he’s gay?’ said Kevin, his face suddenly lighting up. ‘Maybe I can offer him some kind of discount on Adidas sneakers for, like, gay buyers.’
Ben looked at Kevin incredulously for a moment. ‘I’m not saying he’s gay. What I’m saying is, Dan responds to Jeff because he thinks Jeff’s interested in him. It makes him feel special. Once you feel special, you respond.’
Andrei had no idea what that had to do with Fishbowll. ‘When you get a name on Fishbowll, it’s obvious why you’re interested in that person – because you share the same interest.’
‘But why that person and nobody else in the five million names on your list?’ said Ben.
Andrei shrugged.
‘Exactly. You don’t know. Look, Andrei, it’s got to be a journey, and the journey has to start with some kind of impulse.’
Andrei stopped and stared at him. ‘What does that mean?’
‘I don’t know, exactly. It’s just …’
‘Dude, everything’s a journey,’ said Kevin.
‘Everything should be a journey,’ said Ben. ‘This should be a journey of discovery.’
‘It is!’ said Andrei impatiently. ‘You choose a name and you connect and you see what happens. What’s that if it’s not a journey?’
‘Well, if that’s the journey, people aren’t taking it. It’s like—’
‘It’s like they’re in the departure lounge and they’ve got ten thousand flights on the board and who knows how the hell which ticket to buy?’ said Kevin.
‘Normally, you’ve got a ticket by the time you’re in the departure lounge,’ replied Andrei coolly.
‘Andrei,’ said Ben, ‘whether you’re in the lounge yet or not is not the point.’
‘What is the point?’
‘The point is no one gets on the plane! They see your list but they don’t choose a name. And then they don’t even come back to the site.’
‘And that’s their problem!’
‘It’s not their problem, Andrei. It’s your problem. If you want them to use— Oh, sorry.’
They had stopped as they argued, and a couple of girls wanted to get past on the pavement. They stepped back and let them through.
‘Put in a gender filter,’ murmured Kevin, as they watched the two girls go.
‘It’s not a dating site!’ cried Andrei in exasperation.
‘Look, the gender filter’s not important,’ said Ben. ‘It’s the sense of journey. And the sense of being … wanted. I don’t know. Somehow, if you can get that, maybe you can do something with this.’
Andrei was staring after the girls.
‘Andrei?’
‘You like one of them?’ said Kevin, glancing at the girls walking away from them. ‘The one on the left, she’s kind of hot.’
‘I …’ For a moment Andrei continued to stare. Then he turned.
‘Hey!’ said Kevin. ‘Aren’t you coming to eat?’
Andrei was heading back to the quad.
‘You want us to bring you something back?’ called out Ben.
Andrei had broken into a kind of run. He turned a corner, and was out of sight.
‘Well that was … odd,’ said Kevin.
Ben nodded.
‘Should we go after him?’
‘Why?’
Kevin shrugged. ‘I don’t know.’
Ben punched him on the shoulder. ‘Come on. Let’s eat.’
They went on to Ricker. Inside, they picked up trays and joined the queue. A few places ahead of them in the line was Dan Cooley. It had become second nature for them to glance at Dan Cooley’s feet whenever they glimpsed him.
Three stripes!
Kevin and Ben looked at each other, expressions of incredulity breaking out on their faces.
‘Hey, Dan,’ Kevin said, taking a couple of steps forward, around the queue. ‘Nice sneakers.’
Dan nodded.
‘When did you get them?’
‘I just bought them.’
‘Cool. But aren’t they Adidas? You like Nike, right?’
Dan looked at Kevin curiously, his mouth gaping a little, wondering how Kevin Embley, who he had spoken to maybe twice in his entire life, knew about that.
A few other people in the queue and at nearby tables were grinning.
‘Don’t you like Nike?’ asked Kevin.
‘I … changed my mind,’ said Dan. The look of confusion on his face had grown deeper. He glanced around. Quite a few people were laughing now. A whisper was running around the dining hall. ‘What’s going on?’ he said.
‘Don’t you know, you butthead?’ yelled somebody from a table. ‘Kevin’s the guy you’ve been talking to sneakers about!’
Cooley stared. Now there was utter silence in the dining hall.
‘Are you Jeff?’ he murmured.
Kevin stared back at him.
Dan Cooley dropped his tray. ‘There are rules here against that kind of thing, you know!’ he yelled, and he ran out of the dining hall in his new Adidas sneakers.
There was laughter again.
‘Dude, is there a rule against that?’ whispered Kevin.
Ben shrugged.
Kevin glanced around. People were looking at them now. ‘Shit,’ he whispered. ‘This doesn’t feel good.’
