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Learn the realities of being a Microsoft Office Specialist and efficiently prepare for the Word Associate MO-100 Exam with a single, comprehensive study guide MCA Microsoft Office Specialist Study Guide: Word Associate Exam MO-100 comprehensively prepares you for the MO-100 Exam. Accomplished and experienced author Eric Butow provides readers with a one-stop resource for learning the job responsibilities of a Microsoft Office Specialist and succeeding on the MO-100 Exam. The study guide is written in a straightforward and practical style which, when combined with the companion online Sybex resources, allows you to learn efficiently and effectively. The online resources include hundreds of practice questions, flashcards, and a glossary of key terms. In addition to preparing you for the realities of the Microsoft Office Specialist job role, this study guide covers all the subjects necessary to do well on the certifying exam, including: * Managing documents * Inserting and formatting text, paragraphs, and sections * Managing tables and lists * Creating and managing references * Inserting and formatting graphics * Managing document collaboration Perfect for anyone seeking to begin a new career as a Microsoft Office Specialist, or simply wondering what the job entails, the Study Guide also belongs on the bookshelf of currently practicing professionals who want to brush up on the fundamentals of their role.
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Veröffentlichungsjahr: 2020
Cover
Title Page
Copyright
Dedication
Acknowledgments
About the Author
About the Technical Editor
Table of Exercises
Introduction
Who Should Read This Book
What You'll Learn from This Book
Hardware and Software Requirements
How to Use This Book
How to Contact the Author
How This Book Is Organized
Interactive Online Learning Environment and TestBank
Objective Map
Assessment Test
Answers to Assessment Test
Chapter 1: Working with Documents
Navigating Within Documents
Formatting Documents
Saving and Sharing Documents
Inspecting Documents for Issues
Summary
Key Terms
Exam Essentials
Review Questions
Chapter 2: Inserting and Formatting Text
Adding and Replacing Text
Formatting Text and Paragraphs
Creating and Configuring Document Sections
Summary
Key Terms
Exam Essentials
Review Questions
Chapter 3: Managing Tables and Lists
Creating Tables
Modifying Tables
Creating and Formatting Lists
Summary
Key Terms
Exam Essentials
Review Questions
Chapter 4: Building References
Creating and Managing Referencing Elements
Working with Referencing Tables
Summary
Key Terms
Exam Essentials
Review Questions
Chapter 5: Adding and Formatting Graphic Elements
Inserting Illustrations and Text Boxes
Formatting Illustrations and Text Boxes
Adding and Organizing Text
Modifying Graphic Elements
Summary
Key Terms
Exam Essentials
Review Questions
Chapter 6: Working with Other Users on Your Document
Adding Comments
Tracking Your Changes
Summary
Key Terms
Exam Essentials
Review Questions
Appendix: Answers to Review Questions
Chapter 1: Working with Documents
Chapter 2: Inserting and Formatting Text
Chapter 3: Managing Tables and Lists
Chapter 4: Building References
Chapter 5: Adding and Formatting Graphic Elements
Chapter 6: Working with Other Users on Your Document
Index
Online Test Bank
Register and Access the Online Test Bank
End User License Agreement
Chapter 1
FIGURE 1.1 Navigation pane
FIGURE 1.2 List of search results
FIGURE 1.3 Find And Replace dialog box
FIGURE 1.4 The Navigation Pane check box
FIGURE 1.5 Hyperlink dialog box
FIGURE 1.6 Go To tab
FIGURE 1.7 Show/Hide ¶ icon
FIGURE 1.8 Font dialog box
FIGURE 1.9 Word Options dialog box
FIGURE 1.10 Page Setup section
FIGURE 1.11 Design ribbon theme tiles
FIGURE 1.12 Styles pane
FIGURE 1.13 Header & Footer menu
FIGURE 1.14 Page Background section
FIGURE 1.15 Save As screen
FIGURE 1.16 Document properties list
FIGURE 1.17 Print screen
FIGURE 1.18 Share screen
FIGURE 1.19 Document Inspector dialog box
FIGURE 1.20 Accessibility panel
FIGURE 1.21 Microsoft Word Compatibility Checker dialog box
Chapter 2
FIGURE 2.1 First instance of the word “AutoFit” highlighted
FIGURE 2.2 Find And Replace dialog box
FIGURE 2.3 Symbol window
FIGURE 2.4 Text Effects menu
FIGURE 2.5 Format Painter icon
FIGURE 2.6 Line And Paragraph Spacing menu
FIGURE 2.7 Down arrow
FIGURE 2.8 Menu with all style tiles
FIGURE 2.9 Clear Formatting option
FIGURE 2.10 More icon
FIGURE 2.11 Columns menu
FIGURE 2.12 Breaks icon
FIGURE 2.13 Page Setup options
FIGURE 2.14 Page Number menu
FIGURE 2.15 Borders And Shading dialog box
FIGURE 2.16 Built‐in footer style
Chapter 3
FIGURE 3.1 The selected table cells
FIGURE 3.2 Convert Text To Table dialog box
FIGURE 3.3 Insert Table menu option
FIGURE 3.4 Insert Table dialog box
FIGURE 3.5 Sort icon
FIGURE 3.6 Sort dialog box
FIGURE 3.7 The reordered table rows
FIGURE 3.8 Double‐headed arrow icon
FIGURE 3.9 Table Options dialog box
FIGURE 3.10 Merge Cells menu option
FIGURE 3.11 Split Cells dialog box
FIGURE 3.12 Table Row Height box
FIGURE 3.13 AutoFit drop‐down list
FIGURE 3.14 Double‐headed arrow cursor
FIGURE 3.15 Selected columns
FIGURE 3.16 Distribute Columns icon
FIGURE 3.17 Cursor on third row
FIGURE 3.18 Split Table icon
FIGURE 3.19 Repeat Header Rows icon
FIGURE 3.20 Repeat At Header Row
FIGURE 3.21 Bullets and Numbering icons
FIGURE 3.22 Bullet style tiles
FIGURE 3.23 Number style tiles
FIGURE 3.24 Define New Bullet dialog box
FIGURE 3.25 Define New Number Format dialog box
FIGURE 3.26 Change List Level menu
FIGURE 3.27 Set Numbering Value menu option
FIGURE 3.28 Set Numbering Value dialog box
FIGURE 3.29 Continue Numbering option
FIGURE 3.30 Restart At 1 menu option
Chapter 4
FIGURE 4.1 Insert Footnote option
FIGURE 4.2 Insert Endnote icon
FIGURE 4.3 Pop‐up menu for changing the footnote style
FIGURE 4.4 Writing styles list
FIGURE 4.5 Create Source dialog box
FIGURE 4.6 Citation drop‐down menu
FIGURE 4.7 Added citation in drop‐down list
FIGURE 4.8 TOC styles menu
FIGURE 4.9 TOC styles in the Built‐In menu
FIGURE 4.10 Bibliography styles
Chapter 5
FIGURE 5.1 The shapes drop‐down list
FIGURE 5.2 Pictures drop‐down menu
FIGURE 5.3 Category tiles
FIGURE 5.4 3D model category list
FIGURE 5.5 SmartArt categories
FIGURE 5.6 Screenshots drop‐down list
FIGURE 5.7 Capture area
FIGURE 5.8 Text box styles
FIGURE 5.9 The effects tiles
FIGURE 5.10 Offset: Center shadow style applied to the picture
FIGURE 5.11 Picture Styles section
FIGURE 5.12 Removed background
FIGURE 5.13 Shape Format ribbon
FIGURE 5.14 Picture Format ribbon
FIGURE 5.15 Picture Format ribbon
FIGURE 5.16 Designing an organizational chart using SmartArt
FIGURE 5.17 The Rotate icon
FIGURE 5.18 Text effects options in the WordArt Styles section
FIGURE 5.19 Text appearance options in the Text section
FIGURE 5.20 Shape Format ribbon
FIGURE 5.21 Text in an organizational chart
FIGURE 5.22 Layout Options menu
FIGURE 5.23 Text Wrapping tab in Layout dialog box
FIGURE 5.24 Alt Text pane
Chapter 6
FIGURE 6.1 A new comment
FIGURE 6.2 The next comment
FIGURE 6.3 Resolved comment
FIGURE 6.4 Deleting a comment
FIGURE 6.5 Track Changes icon
FIGURE 6.6 Previous and Next options
FIGURE 6.7 Markup drop‐down menu
FIGURE 6.8 Accept menu
FIGURE 6.9 Reject menu
FIGURE 6.10 Track Changes drop‐down menu
FIGURE 6.11 Unlock Password dialog box
Cover Page
Table of Contents
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Eric Butow
Copyright © 2021 by John Wiley & Sons, Inc., Indianapolis, Indiana
Published simultaneously in Canada
ISBN: 978‐1‐119‐71826‐0
ISBN: 978‐1‐119‐71829‐1 (ebk)
ISBN: 978‐1‐119‐71828‐4 (ebk.)
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Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Web site is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Web site may provide or recommendations it may make. Further, readers should be aware that Internet Web sites listed in this work may have changed or disappeared between when this work was written and when it is read.
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Wiley publishes in a variety of print and electronic formats and by print‐on‐demand. Some material included with standard print versions of this book may not be included in e‐books or in print‐on‐demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.
Library of Congress Control Number: 2020947812
TRADEMARKS: Wiley, the Wiley logo, and the Sybex logo are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates, in the United States and other countries, and may not be used without written permission. Microsoft is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book.
To my family and friends
I have many people to thank, starting with my literary agent, Matt Wagner. He connected me with Sybex to write this book and managed our relationship well. Next, I want to give a shout‐out to my excellent production team: Gary Schwartz, Barath Kumar Rajasekaran, Christine O'Connor, and senior acquisitions editor Kenyon Brown.
And, as always, I want to thank my family and friends for their everlasting support. I couldn't write this book without them.
Eric Butow is the owner of Butow Communications Group (BCG) in Jackson, California. BCG offers website development, online marketing, and technical writing services. Eric is a native Californian who started working with his friend's Apple II Plus and Radio Shack TRS‐80 Model III in 1980 when he lived in Fresno, California. He learned about programming, graphic design, and desktop publishing in the Fresno PC Users Group in his professional career, and when he started BCG in 1994.
Eric has written 37 other technical books as an author, a coauthor, or in one case, a ghostwriter. Most of Eric's works were written for the general book market, but some were written for specific clients, including HP and F5 Networks. Two of his books have been translated into Chinese and Italian. Eric's most recent books are Programming Interviews for Dummies (For Dummies, 2019) with John Sonmez, Instagram for Dummies (For Dummies, 2019) with Jenn Herman and Corey Walker, and Ultimate Guide to Social Media Marketing (Entrepreneur Press, 2020) with Mike Allton, Jenn Herman, Stephanie Liu, and Amanda Robinson.
Upon his graduation from California State University, Fresno in 1996 with a master's degree in communication, Eric moved to Roseville, California, where he lived for 13 years. Eric continued to build his business and worked as a technical writer for a wide variety of businesses, from startups to large companies, including Intel, Wells Fargo Wachovia, TASQ Technology, Cisco Systems, and Hewlett‐Packard. Many of those clients required their technical writers to know Microsoft Word, which Eric has used since the early 1990s. From 1997 to 1999, during his off time, Eric produced 30 issues of Sacra Blue, the award‐winning monthly magazine of the Sacramento PC Users Group.
When Eric isn't working in (and on) his business or writing books, you can find him enjoying time with friends, walking around the historic Gold Rush town of Jackson, and helping his mother manage her infant and toddler daycare business.
Kristen Merritt is an experienced technical editor who has reviewed books for several publishers, including Wiley and Microsoft Press. Kristen spent 12 years in technical sales, and she is currently employed as a digital marketer.
Exercise 1.1
Navigating and Modifying Text in a Document
Exercise 1.2
Setting Up Your Document
Exercise 1.3
Changing the File Type and Sharing Your Document
Exercise 1.4
Checking Out Your Document
Exercise 2.1
Finding and Replacing Text
Exercise 2.2
Changing a Paragraph Format
Exercise 2.3
Inserting Sections
Exercise 3.1
Creating a Table
Exercise 3.2
Modifying a Table
Exercise 3.3
Formatting Your List
Exercise 4.1
Insert a Footnote, Source, and Citation
Exercise 4.2
Adding a TOC and Bibliography
Exercise 5.1
Inserting Shapes and Graphics
Exercise 5.2
Formatting Pictures and Graphics
Exercise 5.3
Adding Text to Shapes and Graphics
Exercise 5.4
Positioning Graphics and Adding Alt Text
Exercise 6.1
Inserting, Replying to, and Deleting a Comment
Exercise 6.2
Track Changes
MCA Microsoft Office Specialist (Office 365 and Office 2019) Study Guide: Word Associate Exam MO‐100 is written to help you become a Microsoft Certified Office Specialist for Microsoft Word, which is a component of the Microsoft 365 suite of productivity applications to which you can subscribe. You can also use this book with the one‐time purchase version of Word, which Microsoft calls Word 2019.
Microsoft 365 allows you to use the different versions of Word on many platforms, including Windows, macOS, iOS, iPadOS, and Android. You can even use the web version of Word on the free online version of Microsoft 365. This book, however, talks about using the most popular version of Word on the most popular operating system, which happens to be Word for Microsoft 365 running on Windows 10.
You may already know about a lot of Word features by working with it, but regardless of whether you use Word for your regular documentation tasks or you're new to the application, you'll learn a lot about the power that Word gives you to create all kinds of documents.
If you want to prepare to take the Microsoft Word Exam MO‐100, which will help you become a certified Word specialist and hopefully increase your stature, marketability, and income, then this is the book for you. Even if you're not going to take the exam but you want to learn how to use Word more effectively, this book will show you how to get the most out of using Word based on features that Microsoft believes are important for you to know.
What you learn in this book adheres to the topics in the Microsoft Word Exam MO‐100, because this book is designed to help you learn about the topics in the exam and pass it on the first try.
After you finish reading the book and complete all the exercises, you'll have an in‐depth understanding of Word that you can use to become more productive at work and at home (or in your home office).
You should be running a computer with Windows 10 installed, and you should have Word for Microsoft 365 or Word 2019 installed and running before you dive into this book. Either version of Word contains all the features that are documented in this book so that you can pass the exam.
Start by taking the Assessment Test after this introduction to see how well you know Word already. Even if you've been using Word for a while, you may be surprised at how much you don't know about it.
Next, read each chapter and go through each of the exercises in the chapter to reinforce the concepts in each section. When you reach the end of the chapter, answer each of the 10 Review Questions to test what you learned. You can check your answers in the appendix at the back of the book.
If you're indeed taking the exam, then there are two other valuable tools that you can use: Flashcards and a Practice Exam. You may remember flashcards from when you were in school, and they're useful when you want to reinforce your knowledge. Use the Flashcards with a friend or relative if you like. (They might appreciate learning about Word, too.) The Practice Exam will help you further hone your ability to answer any question on the real exam with no worries.
You can email the author with your comments or questions at [email protected]. You can also visit Eric's website at www.butow.net.
Chapter 1
: Working with Documents
This chapter introduces you to navigating within a document, formatting a document so that it looks the way you want, saving a document, sharing a document, and inspecting a document before you share it so that all of your recipients can read it.
Chapter 2
: Inserting and Formatting Text
This chapter follows up by showing you how to add text to a document; format text and paragraphs in your document using Word tools, including Format Painter and styles; and create and format sections within a document.
Chapter 3
: Managing Tables and Lists
This chapter shows you how to use the built‐in table tools to create tables of information, convert the table to text (and vice versa), as well as modify the table to look the way that you want. You'll also learn how to create bulleted and numbered lists in your text.
Chapter 4
: Building References
This chapter tells you about how to add and format reference elements in a document, including footnotes, endnotes, bibliographies, and citations in those bibliographies, as well as a table of contents.
Chapter 5
: Adding and Formatting Graphic Elements
This chapter covers all of the ins and outs of adding various types of graphic elements in a document. Word comes with plenty of stock shapes, pictures, 3D models, and Microsoft's own SmartArt graphics. What's more, you'll learn how to add text boxes that sit outside of the main text in the document, such as for a sidebar.
Chapter 6
: Working with Other Users on Your Documents
This chapter wraps up the book with a discussion about how to use the built‐in Comments and Track Changes features when you share a document with others. The Comments feature allows you to add comments outside of the main text for easy reading, and the Track Changes feature shows you which one of your reviewers made changes and when.
Learning the material in the MCA Microsoft Office Specialist (Office 365 and Office 2019) Study Guide: Word Associate Exam MO‐100 is an important part of preparing for the Microsoft Word Exam MO‐100, but we also provide additional tools to help you study. The online test bank will familiarize you with the types of questions that appear on the certification exam.
The Sample Tests in the TestBank include all the questions in each chapter as well as the questions from the Assessment Test. In addition, there is a Practice Exam containing 50 questions. You can use this test to evaluate your understanding and identify areas that may require additional study.
The Flashcards in the TestBank will push the limits of what you should know for the certification exam. The Flashcards contain 100 questions provided in digital format. Each Flashcard has one question and one correct answer.
The online Glossary is a searchable list of key terms introduced in this Study Guide that you should know for the Word Exam MO‐100.
To start using these tools, go to www.wiley.com/go/sybextestprep and register your book to receive your unique PIN. Once you have the PIN, return to www.wiley.com/go/sybextestprep, find your book, and click Register, or log in and follow the link to register a new account or add this book to an existing account.
Exam objectives are subject to change at any time without prior notice and at Microsoft's sole discretion. Please visit the Exam MO‐100: Microsoft Word (Word and Word 2019) website (docs.microsoft.com/en-us/learn/certifications/exams/mo-100) for the most current listing of exam objectives.
Objective
Chapter
Section 1: Manage documents
1.1 Navigate within documents
1
1.2 Format documents
1, 2
1.3 Save and share documents
1
1.4 Inspect documents for issues
1
Section 2: Insert and format text, paragraphs, and sections
2.1 Insert text and paragraphs
2, 5
2.2 Format text and paragraphs
2, 3, 4, 5
2.3 Create and configure document sections
2
Section 3: Manage tables and lists
3.1 Create tables
3
3.2 Modify tables
3
3.3 Create and modify lists
3
Section 4: Create and manage references
4.1 Create and manage reference elements
4
4.2 Create and manage reference tables
4
Section 5: Insert and format graphic elements
5.1 Insert illustrations and text boxes
5
5.2 Format illustrations and text boxes
5
5.3 Add text to graphic elements
5
5.4 Modify graphic elements
5
Section 6: Manage document collaboration
6.1 Add and manage comments
6
6.2 Manage change tracking
6
How big of a table can you create using the Table grid in the Insert menu ribbon?
12 columns and 10 rows
10 columns and 8 rows
10 columns and 10 rows
12 columns and 12 rows
What search option do you use to find all words in a document that start with the same three letters?
Match Suffix
Match Prefix
Use Wildcards
Sounds Like (English)
What menu option do you click to create a new comment in a document?
Insert
References
Review
Home
What are the three reference elements that you can add to a document?
Citation, source, and bibliography
Caption, table of figures, cross‐reference
Footnote, endnote, citation
Table of contents, table of figures, table of authorities
You need to have a link on page 30 of your document that goes back to page 1. What menu option do you click on to get there?
Home
References
View
Insert
Where can you find pictures to add into a Word document? (Choose all that apply.)
On a drive connected to your computer
On the Internet
Stock images
Office.com
When you need to indent a paragraph, where can you do this? (Choose all that apply.)
In the Home menu ribbon
In the Insert menu ribbon
In the Layout menu ribbon
Using the Tab key
Your customers want an easy way to see what's in your document and go to a location quickly. How do you do that?
Add links.
Add a bibliography.
Add a table of contents.
Add a bookmark.
How can you quickly change the format of selected text?
By using the Insert menu ribbon
By using the Layout menu ribbon
By moving the mouse pointer over the selected text and selecting formatting options from the pop‐up menu
By selecting the style in the Home ribbon
What do you have to do before you cite a source?
Select the writing style guide to use.
Add a bibliography.
Add the source to the document.
Add a table of contents.
How does Word allow you to sort in a table?
By number and date
By text, number, and date
By text and number
Text only
You need to send your document to several coworkers for their review. How do you make sure that you see all their additions, changes, and deletions?
Click the Show Comments icon in the Review menu ribbon.
Add a comment at the beginning of the document.
Click Read Mode in the View menu ribbon.
Turn on Track Changes.
Your boss wants you to convert a Word document and share it as a PDF file. How can you do that?
Print to a PDF printer.
Use the Send Adobe PDF For Review feature.
Use Adobe Acrobat.
Use the Home menu ribbon.