MCA Microsoft Office Specialist (Office 365 and Office 2019) Study Guide - Eric Butow - E-Book

MCA Microsoft Office Specialist (Office 365 and Office 2019) Study Guide E-Book

Eric Butow

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Beschreibung

Learn the realities of being a Microsoft Office Specialist and efficiently prepare for the Word Associate MO-100 Exam with a single, comprehensive study guide MCA Microsoft Office Specialist Study Guide: Word Associate Exam MO-100 comprehensively prepares you for the MO-100 Exam. Accomplished and experienced author Eric Butow provides readers with a one-stop resource for learning the job responsibilities of a Microsoft Office Specialist and succeeding on the MO-100 Exam. The study guide is written in a straightforward and practical style which, when combined with the companion online Sybex resources, allows you to learn efficiently and effectively. The online resources include hundreds of practice questions, flashcards, and a glossary of key terms. In addition to preparing you for the realities of the Microsoft Office Specialist job role, this study guide covers all the subjects necessary to do well on the certifying exam, including: * Managing documents * Inserting and formatting text, paragraphs, and sections * Managing tables and lists * Creating and managing references * Inserting and formatting graphics * Managing document collaboration Perfect for anyone seeking to begin a new career as a Microsoft Office Specialist, or simply wondering what the job entails, the Study Guide also belongs on the bookshelf of currently practicing professionals who want to brush up on the fundamentals of their role.

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Table of Contents

Cover

Title Page

Copyright

Dedication

Acknowledgments

About the Author

About the Technical Editor

Table of Exercises

Introduction

Who Should Read This Book

What You'll Learn from This Book

Hardware and Software Requirements

How to Use This Book

How to Contact the Author

How This Book Is Organized

Interactive Online Learning Environment and TestBank

Objective Map

Assessment Test

Answers to Assessment Test

Chapter 1: Working with Documents

Navigating Within Documents

Formatting Documents

Saving and Sharing Documents

Inspecting Documents for Issues

Summary

Key Terms

Exam Essentials

Review Questions

Chapter 2: Inserting and Formatting Text

Adding and Replacing Text

Formatting Text and Paragraphs

Creating and Configuring Document Sections

Summary

Key Terms

Exam Essentials

Review Questions

Chapter 3: Managing Tables and Lists

Creating Tables

Modifying Tables

Creating and Formatting Lists

Summary

Key Terms

Exam Essentials

Review Questions

Chapter 4: Building References

Creating and Managing Referencing Elements

Working with Referencing Tables

Summary

Key Terms

Exam Essentials

Review Questions

Chapter 5: Adding and Formatting Graphic Elements

Inserting Illustrations and Text Boxes

Formatting Illustrations and Text Boxes

Adding and Organizing Text

Modifying Graphic Elements

Summary

Key Terms

Exam Essentials

Review Questions

Chapter 6: Working with Other Users on Your Document

Adding Comments

Tracking Your Changes

Summary

Key Terms

Exam Essentials

Review Questions

Appendix: Answers to Review Questions

Chapter 1: Working with Documents

Chapter 2: Inserting and Formatting Text

Chapter 3: Managing Tables and Lists

Chapter 4: Building References

Chapter 5: Adding and Formatting Graphic Elements

Chapter 6: Working with Other Users on Your Document

Index

Online Test Bank

Register and Access the Online Test Bank

End User License Agreement

List of Illustrations

Chapter 1

FIGURE 1.1 Navigation pane

FIGURE 1.2 List of search results

FIGURE 1.3 Find And Replace dialog box

FIGURE 1.4 The Navigation Pane check box

FIGURE 1.5 Hyperlink dialog box

FIGURE 1.6 Go To tab

FIGURE 1.7 Show/Hide ¶ icon

FIGURE 1.8 Font dialog box

FIGURE 1.9 Word Options dialog box

FIGURE 1.10 Page Setup section

FIGURE 1.11 Design ribbon theme tiles

FIGURE 1.12 Styles pane

FIGURE 1.13 Header & Footer menu

FIGURE 1.14 Page Background section

FIGURE 1.15 Save As screen

FIGURE 1.16 Document properties list

FIGURE 1.17 Print screen

FIGURE 1.18 Share screen

FIGURE 1.19 Document Inspector dialog box

FIGURE 1.20 Accessibility panel

FIGURE 1.21 Microsoft Word Compatibility Checker dialog box

Chapter 2

FIGURE 2.1 First instance of the word “AutoFit” highlighted

FIGURE 2.2 Find And Replace dialog box

FIGURE 2.3 Symbol window

FIGURE 2.4 Text Effects menu

FIGURE 2.5 Format Painter icon

FIGURE 2.6 Line And Paragraph Spacing menu

FIGURE 2.7 Down arrow

FIGURE 2.8 Menu with all style tiles

FIGURE 2.9 Clear Formatting option

FIGURE 2.10 More icon

FIGURE 2.11 Columns menu

FIGURE 2.12 Breaks icon

FIGURE 2.13 Page Setup options

FIGURE 2.14 Page Number menu

FIGURE 2.15 Borders And Shading dialog box

FIGURE 2.16 Built‐in footer style

Chapter 3

FIGURE 3.1 The selected table cells

FIGURE 3.2 Convert Text To Table dialog box

FIGURE 3.3 Insert Table menu option

FIGURE 3.4 Insert Table dialog box

FIGURE 3.5 Sort icon

FIGURE 3.6 Sort dialog box

FIGURE 3.7 The reordered table rows

FIGURE 3.8 Double‐headed arrow icon

FIGURE 3.9 Table Options dialog box

FIGURE 3.10 Merge Cells menu option

FIGURE 3.11 Split Cells dialog box

FIGURE 3.12 Table Row Height box

FIGURE 3.13 AutoFit drop‐down list

FIGURE 3.14 Double‐headed arrow cursor

FIGURE 3.15 Selected columns

FIGURE 3.16 Distribute Columns icon

FIGURE 3.17 Cursor on third row

FIGURE 3.18 Split Table icon

FIGURE 3.19 Repeat Header Rows icon

FIGURE 3.20 Repeat At Header Row

FIGURE 3.21 Bullets and Numbering icons

FIGURE 3.22 Bullet style tiles

FIGURE 3.23 Number style tiles

FIGURE 3.24 Define New Bullet dialog box

FIGURE 3.25 Define New Number Format dialog box

FIGURE 3.26 Change List Level menu

FIGURE 3.27 Set Numbering Value menu option

FIGURE 3.28 Set Numbering Value dialog box

FIGURE 3.29 Continue Numbering option

FIGURE 3.30 Restart At 1 menu option

Chapter 4

FIGURE 4.1 Insert Footnote option

FIGURE 4.2 Insert Endnote icon

FIGURE 4.3 Pop‐up menu for changing the footnote style

FIGURE 4.4 Writing styles list

FIGURE 4.5 Create Source dialog box

FIGURE 4.6 Citation drop‐down menu

FIGURE 4.7 Added citation in drop‐down list

FIGURE 4.8 TOC styles menu

FIGURE 4.9 TOC styles in the Built‐In menu

FIGURE 4.10 Bibliography styles

Chapter 5

FIGURE 5.1 The shapes drop‐down list

FIGURE 5.2 Pictures drop‐down menu

FIGURE 5.3 Category tiles

FIGURE 5.4 3D model category list

FIGURE 5.5 SmartArt categories

FIGURE 5.6 Screenshots drop‐down list

FIGURE 5.7 Capture area

FIGURE 5.8 Text box styles

FIGURE 5.9 The effects tiles

FIGURE 5.10 Offset: Center shadow style applied to the picture

FIGURE 5.11 Picture Styles section

FIGURE 5.12 Removed background

FIGURE 5.13 Shape Format ribbon

FIGURE 5.14 Picture Format ribbon

FIGURE 5.15 Picture Format ribbon

FIGURE 5.16 Designing an organizational chart using SmartArt

FIGURE 5.17 The Rotate icon

FIGURE 5.18 Text effects options in the WordArt Styles section

FIGURE 5.19 Text appearance options in the Text section

FIGURE 5.20 Shape Format ribbon

FIGURE 5.21 Text in an organizational chart

FIGURE 5.22 Layout Options menu

FIGURE 5.23 Text Wrapping tab in Layout dialog box

FIGURE 5.24 Alt Text pane

Chapter 6

FIGURE 6.1 A new comment

FIGURE 6.2 The next comment

FIGURE 6.3 Resolved comment

FIGURE 6.4 Deleting a comment

FIGURE 6.5 Track Changes icon

FIGURE 6.6 Previous and Next options

FIGURE 6.7 Markup drop‐down menu

FIGURE 6.8 Accept menu

FIGURE 6.9 Reject menu

FIGURE 6.10 Track Changes drop‐down menu

FIGURE 6.11 Unlock Password dialog box

Guide

Cover Page

Table of Contents

Begin Reading

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MCA Microsoft® Office Specialist (Office 365 and Office 2019)

Study Guide Word Associate Exam MO‐100

Eric Butow

 

Copyright © 2021 by John Wiley & Sons, Inc., Indianapolis, Indiana

Published simultaneously in Canada

ISBN: 978‐1‐119‐71826‐0

ISBN: 978‐1‐119‐71829‐1 (ebk)

ISBN: 978‐1‐119‐71828‐4 (ebk.)

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per‐copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, (978) 750‐8400, fax (978) 646‐8600. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748‐6011, fax (201) 748‐6008, or online at www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: The publisher and the author make no representations or warranties with respect to the accuracy or completeness of the contents of this work and specifically disclaim all warranties, including without limitation warranties of fitness for a particular purpose. No warranty may be created or extended by sales or promotional materials. The advice and strategies contained herein may not be suitable for every situation. This work is sold with the understanding that the publisher is not engaged in rendering legal, accounting, or other professional services. If professional assistance is required, the services of a competent professional person should be sought. Neither the publisher nor the author shall be liable for damages arising herefrom. The fact that an organization or Web site is referred to in this work as a citation and/or a potential source of further information does not mean that the author or the publisher endorses the information the organization or Web site may provide or recommendations it may make. Further, readers should be aware that Internet Web sites listed in this work may have changed or disappeared between when this work was written and when it is read.

For general information on our other products and services or to obtain technical support, please contact our Customer Care Department within the U.S. at (877) 762‐2974, outside the U.S. at (317) 572‐3993 or fax (317) 572‐4002.

Wiley publishes in a variety of print and electronic formats and by print‐on‐demand. Some material included with standard print versions of this book may not be included in e‐books or in print‐on‐demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Control Number: 2020947812

TRADEMARKS: Wiley, the Wiley logo, and the Sybex logo are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates, in the United States and other countries, and may not be used without written permission. Microsoft is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book.

 

To my family and friends

Acknowledgments

I have many people to thank, starting with my literary agent, Matt Wagner. He connected me with Sybex to write this book and managed our relationship well. Next, I want to give a shout‐out to my excellent production team: Gary Schwartz, Barath Kumar Rajasekaran, Christine O'Connor, and senior acquisitions editor Kenyon Brown.

And, as always, I want to thank my family and friends for their everlasting support. I couldn't write this book without them.

About the Author

Eric Butow is the owner of Butow Communications Group (BCG) in Jackson, California. BCG offers website development, online marketing, and technical writing services. Eric is a native Californian who started working with his friend's Apple II Plus and Radio Shack TRS‐80 Model III in 1980 when he lived in Fresno, California. He learned about programming, graphic design, and desktop publishing in the Fresno PC Users Group in his professional career, and when he started BCG in 1994.

Eric has written 37 other technical books as an author, a coauthor, or in one case, a ghostwriter. Most of Eric's works were written for the general book market, but some were written for specific clients, including HP and F5 Networks. Two of his books have been translated into Chinese and Italian. Eric's most recent books are Programming Interviews for Dummies (For Dummies, 2019) with John Sonmez, Instagram for Dummies (For Dummies, 2019) with Jenn Herman and Corey Walker, and Ultimate Guide to Social Media Marketing (Entrepreneur Press, 2020) with Mike Allton, Jenn Herman, Stephanie Liu, and Amanda Robinson.

Upon his graduation from California State University, Fresno in 1996 with a master's degree in communication, Eric moved to Roseville, California, where he lived for 13 years. Eric continued to build his business and worked as a technical writer for a wide variety of businesses, from startups to large companies, including Intel, Wells Fargo Wachovia, TASQ Technology, Cisco Systems, and Hewlett‐Packard. Many of those clients required their technical writers to know Microsoft Word, which Eric has used since the early 1990s. From 1997 to 1999, during his off time, Eric produced 30 issues of Sacra Blue, the award‐winning monthly magazine of the Sacramento PC Users Group.

When Eric isn't working in (and on) his business or writing books, you can find him enjoying time with friends, walking around the historic Gold Rush town of Jackson, and helping his mother manage her infant and toddler daycare business.

About the Technical Editor

Kristen Merritt is an experienced technical editor who has reviewed books for several publishers, including Wiley and Microsoft Press. Kristen spent 12 years in technical sales, and she is currently employed as a digital marketer.

Table of Exercises

Exercise 1.1

Navigating and Modifying Text in a Document

Exercise 1.2

Setting Up Your Document

Exercise 1.3

Changing the File Type and Sharing Your Document

Exercise 1.4

Checking Out Your Document

Exercise 2.1

Finding and Replacing Text

Exercise 2.2

Changing a Paragraph Format

Exercise 2.3

Inserting Sections

Exercise 3.1

Creating a Table

Exercise 3.2

Modifying a Table

Exercise 3.3

Formatting Your List

Exercise 4.1

Insert a Footnote, Source, and Citation

Exercise 4.2

Adding a TOC and Bibliography

Exercise 5.1

Inserting Shapes and Graphics

Exercise 5.2

Formatting Pictures and Graphics

Exercise 5.3

Adding Text to Shapes and Graphics

Exercise 5.4

Positioning Graphics and Adding Alt Text

Exercise 6.1

Inserting, Replying to, and Deleting a Comment

Exercise 6.2

Track Changes

Introduction

MCA Microsoft Office Specialist (Office 365 and Office 2019) Study Guide: Word Associate Exam MO‐100 is written to help you become a Microsoft Certified Office Specialist for Microsoft Word, which is a component of the Microsoft 365 suite of productivity applications to which you can subscribe. You can also use this book with the one‐time purchase version of Word, which Microsoft calls Word 2019.

Microsoft 365 allows you to use the different versions of Word on many platforms, including Windows, macOS, iOS, iPadOS, and Android. You can even use the web version of Word on the free online version of Microsoft 365. This book, however, talks about using the most popular version of Word on the most popular operating system, which happens to be Word for Microsoft 365 running on Windows 10.

You may already know about a lot of Word features by working with it, but regardless of whether you use Word for your regular documentation tasks or you're new to the application, you'll learn a lot about the power that Word gives you to create all kinds of documents.

Who Should Read This Book

If you want to prepare to take the Microsoft Word Exam MO‐100, which will help you become a certified Word specialist and hopefully increase your stature, marketability, and income, then this is the book for you. Even if you're not going to take the exam but you want to learn how to use Word more effectively, this book will show you how to get the most out of using Word based on features that Microsoft believes are important for you to know.

What You'll Learn from This Book

What you learn in this book adheres to the topics in the Microsoft Word Exam MO‐100, because this book is designed to help you learn about the topics in the exam and pass it on the first try.

After you finish reading the book and complete all the exercises, you'll have an in‐depth understanding of Word that you can use to become more productive at work and at home (or in your home office).

Hardware and Software Requirements

You should be running a computer with Windows 10 installed, and you should have Word for Microsoft 365 or Word 2019 installed and running before you dive into this book. Either version of Word contains all the features that are documented in this book so that you can pass the exam.

How to Use This Book

Start by taking the Assessment Test after this introduction to see how well you know Word already. Even if you've been using Word for a while, you may be surprised at how much you don't know about it.

Next, read each chapter and go through each of the exercises in the chapter to reinforce the concepts in each section. When you reach the end of the chapter, answer each of the 10 Review Questions to test what you learned. You can check your answers in the appendix at the back of the book.

If you're indeed taking the exam, then there are two other valuable tools that you can use: Flashcards and a Practice Exam. You may remember flashcards from when you were in school, and they're useful when you want to reinforce your knowledge. Use the Flashcards with a friend or relative if you like. (They might appreciate learning about Word, too.) The Practice Exam will help you further hone your ability to answer any question on the real exam with no worries.

How to Contact the Author

You can email the author with your comments or questions at [email protected]. You can also visit Eric's website at www.butow.net.

How This Book Is Organized

Chapter 1

: Working with Documents

  This chapter introduces you to navigating within a document, formatting a document so that it looks the way you want, saving a document, sharing a document, and inspecting a document before you share it so that all of your recipients can read it.

Chapter 2

: Inserting and Formatting Text

  This chapter follows up by showing you how to add text to a document; format text and paragraphs in your document using Word tools, including Format Painter and styles; and create and format sections within a document.

Chapter 3

: Managing Tables and Lists

  This chapter shows you how to use the built‐in table tools to create tables of information, convert the table to text (and vice versa), as well as modify the table to look the way that you want. You'll also learn how to create bulleted and numbered lists in your text.

Chapter 4

: Building References

  This chapter tells you about how to add and format reference elements in a document, including footnotes, endnotes, bibliographies, and citations in those bibliographies, as well as a table of contents.

Chapter 5

: Adding and Formatting Graphic Elements

  This chapter covers all of the ins and outs of adding various types of graphic elements in a document. Word comes with plenty of stock shapes, pictures, 3D models, and Microsoft's own SmartArt graphics. What's more, you'll learn how to add text boxes that sit outside of the main text in the document, such as for a sidebar.

Chapter 6

: Working with Other Users on Your Documents

  This chapter wraps up the book with a discussion about how to use the built‐in Comments and Track Changes features when you share a document with others. The Comments feature allows you to add comments outside of the main text for easy reading, and the Track Changes feature shows you which one of your reviewers made changes and when.

Interactive Online Learning Environment and TestBank

Learning the material in the MCA Microsoft Office Specialist (Office 365 and Office 2019) Study Guide: Word Associate Exam MO‐100 is an important part of preparing for the Microsoft Word Exam MO‐100, but we also provide additional tools to help you study. The online test bank will familiarize you with the types of questions that appear on the certification exam.

The Sample Tests in the TestBank include all the questions in each chapter as well as the questions from the Assessment Test. In addition, there is a Practice Exam containing 50 questions. You can use this test to evaluate your understanding and identify areas that may require additional study.

The Flashcards in the TestBank will push the limits of what you should know for the certification exam. The Flashcards contain 100 questions provided in digital format. Each Flashcard has one question and one correct answer.

The online Glossary is a searchable list of key terms introduced in this Study Guide that you should know for the Word Exam MO‐100.

To start using these tools, go to www.wiley.com/go/sybextestprep and register your book to receive your unique PIN. Once you have the PIN, return to www.wiley.com/go/sybextestprep, find your book, and click Register, or log in and follow the link to register a new account or add this book to an existing account.

Exam objectives are subject to change at any time without prior notice and at Microsoft's sole discretion. Please visit the Exam MO‐100: Microsoft Word (Word and Word 2019) website (docs.microsoft.com/en-us/learn/certifications/exams/mo-100) for the most current listing of exam objectives.

Objective Map

Objective

Chapter

Section 1: Manage documents

1.1 Navigate within documents

1

1.2 Format documents

1, 2

1.3 Save and share documents

1

1.4 Inspect documents for issues

1

Section 2: Insert and format text, paragraphs, and sections

2.1 Insert text and paragraphs

2, 5

2.2 Format text and paragraphs

2, 3, 4, 5

2.3 Create and configure document sections

2

Section 3: Manage tables and lists

3.1 Create tables

3

3.2 Modify tables

3

3.3 Create and modify lists

3

Section 4: Create and manage references

4.1 Create and manage reference elements

4

4.2 Create and manage reference tables

4

Section 5: Insert and format graphic elements

5.1 Insert illustrations and text boxes

5

5.2 Format illustrations and text boxes

5

5.3 Add text to graphic elements

5

5.4 Modify graphic elements

5

Section 6: Manage document collaboration

6.1 Add and manage comments

6

6.2 Manage change tracking

6

Assessment Test

How big of a table can you create using the Table grid in the Insert menu ribbon?

12 columns and 10 rows

10 columns and 8 rows

10 columns and 10 rows

12 columns and 12 rows

What search option do you use to find all words in a document that start with the same three letters?

Match Suffix

Match Prefix

Use Wildcards

Sounds Like (English)

What menu option do you click to create a new comment in a document?

Insert

References

Review

Home

What are the three reference elements that you can add to a document?

Citation, source, and bibliography

Caption, table of figures, cross‐reference

Footnote, endnote, citation

Table of contents, table of figures, table of authorities

You need to have a link on page 30 of your document that goes back to page 1. What menu option do you click on to get there?

Home

References

View

Insert

Where can you find pictures to add into a Word document? (Choose all that apply.)

On a drive connected to your computer

On the Internet

Stock images

Office.com

When you need to indent a paragraph, where can you do this? (Choose all that apply.)

In the Home menu ribbon

In the Insert menu ribbon

In the Layout menu ribbon

Using the Tab key

Your customers want an easy way to see what's in your document and go to a location quickly. How do you do that?

Add links.

Add a bibliography.

Add a table of contents.

Add a bookmark.

How can you quickly change the format of selected text?

By using the Insert menu ribbon

By using the Layout menu ribbon

By moving the mouse pointer over the selected text and selecting formatting options from the pop‐up menu

By selecting the style in the Home ribbon

What do you have to do before you cite a source?

Select the writing style guide to use.

Add a bibliography.

Add the source to the document.

Add a table of contents.

How does Word allow you to sort in a table?

By number and date

By text, number, and date

By text and number

Text only

You need to send your document to several coworkers for their review. How do you make sure that you see all their additions, changes, and deletions?

Click the Show Comments icon in the Review menu ribbon.

Add a comment at the beginning of the document.

Click Read Mode in the View menu ribbon.

Turn on Track Changes.

Your boss wants you to convert a Word document and share it as a PDF file. How can you do that?

Print to a PDF printer.

Use the Send Adobe PDF For Review feature.

Use Adobe Acrobat.

Use the Home menu ribbon.