Microsoft Exchange Server 2010 Administration Instant Reference E-Book

Ken St. Cyr

• Herausgeber: John Wiley & Sons
• Kategorie: Wissenschaft und neue Technologien
• Sprache: Englisch

Seitenzahl: 632

Veröffentlichungsjahr: 2011

Beschreibung

Questions about Exchange Server 2010? Flip open this easy-access guide! Have all your questions about Microsoft's new Exchange Server 2010 answered on the spot with this handy reference guide. Designed for easy access with special headings, thumb tabs, easy-to-read lists, and more, this book is the perfect quick resource for those day-to-day issues that come up just when you least expect them. * Covers the number one product of its kind, Microsoft Exchange Server 2010 * Offers a quick-access reference for your day-to-day administration of Exchange Server 2010 * Includes thumb tabs, secondary and tertiary tables of contents, and special heading treatments to provide quick and easy lookup, as well as quick-reference tables, lists, and step-by-step instruction to provide Exchange administrators answers on the spot Keep this helpful, handy guide within easy reach.

Leseprobe

Table of Contents

Cover

Title Page

Credits

Copyright

Publisher's Note

Acknowledgments

About the Author

Introduction

Part I

Chapter 1: Deploying Exchange Servers

Prepare for Installation

Install Exchange Server 2010

Perform Post-Installation Tasks

Chapter 2: Using the Exchange Management Console and the Exchange Management Shell

Use the Exchange Management Console

Use the Exchange Management Shell

Chapter 3: Managing the Organization

Manage Relationships with Other Organizations

Manage Address Lists

Chapter 4: Administering Recipients

Manage Recipient Accounts

Manage Recipient Mailboxes

Manage Distribution Groups

Part II

Chapter 5: Managing Client Access

Manage Web-Based Email Access

Manage Access for Mobile Devices

Manage Outlook Client Access

Chapter 6: Managing Message Routing

Manage the Routing Topology

Manage Mail Transport Servers

Chapter 7: Managing Mailbox Databases

Perform Essential Database Management

Manage Database Redundancy

Chapter 8: Managing Public Folders

Perform Essential Public Folder Management

Manage Public Folder Databases

Manage Public Folder Replication

Part III

Chapter 9: Administering Mailbox Content

Meet Message Retention Compliance

Protect and Disclose Information

Monitor and Restrict Communication

Chapter 10: Maintaining Reliability and Availability

Utilize the Availability Options for Servers Based on Role

Back Up Exchange

Recover Data

Chapter 11: Monitoring Health and Performance

Keep Exchange Healthy

Track Exchange Performance

Chapter 12: Securing Exchange Server

Configure Security for Exchange Servers

Manage Permissions

Configure Message Hygiene Options

Index

Acquisitions Editor: Agatha Kim

Development Editor: Stef Jones

Technical Editor: Doug Fidler

Production Editor: Angela Smith

Copy Editor: Liz Welch

Editorial Manager: Pete Gaughan

Production Manager: Tim Tate

Vice President and Executive Group Publisher: Richard Swadley

Vice President and Publisher: Neil Edde

Book Designer: Maureen Forys, Happenstance Type-O-Rama

Compositor: Craig Woods, Happenstance Type-O-Rama

Proofreader: Rebecca Rider

Indexer: J & J Indexing

Project Coordinator, Cover: Lynsey Stanford

Cover Designer: Ryan Sneed

Cover Image: iStockPhoto

Copyright © 2010 by Wiley Publishing, Inc., Indianapolis, Indiana

Published simultaneously in Canada

ISBN: 978-0-470-53050-4

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Library of Congress Cataloging-in-Publication DataSt. Cyr, Ken, 1979- Microsoft Exchange server 2010 administration instant reference / Ken St. Cyr. — 1st ed. p. cm. ISBN 978-0-470-53050-4 (pbk.) 1. Microsoft Exchange server. 2. Client/server computing. 3. Electronic mail systems. I. Title. QA76.9.C55S763 2010 005.7’1376—dc22 2009047242

TRADEMARKS: Wiley, the Wiley logo, and the Sybex logo are trademarks or registered trademarks of John Wiley & Sons, Inc. and/or its affiliates, in the United States and other countries, and may not be used without written permission. Microsoft is a registered trademark of Microsoft Corporation. All other trademarks are the property of their respective owners. Wiley Publishing, Inc., is not associated with any product or vendor mentioned in this book.

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Dear Reader,

Thank you for choosing Microsoft Exchange Server 2010 Administration Instant Reference. This book is part of a family of premium-quality Sybex books, all of which are written by outstanding authors who combine practical experience with a gift for teaching.

Sybex was founded in 1976. More than 30 years later, we’re still committed to producing consistently exceptional books. With each of our titles, we’re working hard to set a new standard for the industry. From the paper we print on, to the authors we work with, our goal is to bring you the best books available.

I hope you see all that reflected in these pages. I’d be very interested to hear your comments and get your feedback on how we’re doing. Feel free to let me know what you think about this or any other Sybex book by sending me an email at [email protected]. If you think you’ve found a technical error in this book, please visit http://sybex.custhelp.com. Customer feedback is critical to our efforts at Sybex.

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Acknowledgments

There’s no way I could have finished this book without my tremendously strong support system. At the top of that system is my amazing wife Brenna. She has the patience of a saint and is wise beyond her years. It’s with her support and help that I was able to have the time to take on this project. Alongside her, tugging on her pants are my little crumb-snatchers, Lincoln and Nora. Even though they are both in diapers, their helpfulness was manifested in their cuteness and willingness to let me write.

It was a great pleasure to work with the wonderful group of professionals at Sybex. In particular, I would like to thank developmental editor Stef Jones; production editor Angela Smith; editorial manager Pete Gaughan; copyeditor Liz Welch; and the compositors at Happenstance Type-O-Rama. I would also like to thank my good friend and technical editor, Doug Fidler, who was kind enough to stand with me and bear the pain of writing about software that was still being developed. And I would like to give an extra special thanks to my acquisitions editor, Agatha Kim, who was a real treat to work with and was wonderful in coaching me along the way.

I would be remiss if I didn’t thank my wonderful friends and coworkers at Microsoft. A big thanks goes out to the Exchange community and members of the product group who answered my questions and gave me great insight. I would also like to thank my many teachers, mentors, and encouraging friends: Scott Miller, Dan Quintiliano, Abe Berlas, Jim McBee, Andy Baratta, Jim Beasey, Jeff McMullen, Mike Hall, Jamie McClellan, Jim Hale, and many others.

And finally, I would like to give a special thanks to my wonderful friends and family at Grace Baptist Church in Bowie, MD, who offered their prayers and encouragement for me throughout this process. The Godly direction given by my pastors and teachers has been invaluable: Steve Lane, Dr. George Harton, Mark Tanious, and Dr. Tom Salem. There’s no group of people more loving and caring than those at Grace.

About the Author

Ken St. Cyr is a Solution Architect at Microsoft in the Public Sector Services CTO organization. Aside from Microsoft Exchange, Ken’s areas of technical expertise are in directory services and identity management systems. Ken is a 12-year industry veteran, consulting with a broad range of organizations to design and deliver numerous large and complex messaging, directory, and identity management solutions. In addition to being a Microsoft Certified Master in Directory Services and Advanced Infrastructure, Ken has written for TechNet Magazine and Windows IT Pro Magazine.

In his leisure, Ken enjoys spending time with his wife Brenna and two children, Lincoln and Nora. As a lifelong learner and avid technology enthusiast, Ken enjoys researching the latest technologies and attempting to understand how they work. Ken is most enthusiastic about teaching and instructing others to realize their passion through the magic of software.

Introduction

The goal of this book is to give you quick answers in an easy-to-follow format so you can get in there and get the job done. I did not seek to answer your deepest and darkest questions about Exchange Server 2010. Instead my attempt is to give you a practice guide that you will want to keep out on your desk and carry with you in your backpack.

Perhaps the most exciting thing about the book that you are holding right now is how hands-on and practical it is. Rather than going into long and drawn-out discussions of messaging theory and minutiae, this book guides you, the Exchange administrator. Whether you are a one-person team in a small organization or a member of a larger team in a big email shop, this book is your own personal guide to installing, configuring, and managing Exchange Server 2010. This book is chock full of practical solutions and step-by-step procedures for scenarios that you face as an Exchange administrator. You can learn how to:

Get the most out of using PowerShell to manage Exchange.Stop leaks of confidential information over email.Ensure that people’s email is always there and always available.Get a better handle on the permissions that other administrators have.Keep your Exchange servers healthy.Eliminate PSTs by implementing archiving.

If you are new to Exchange and deploying it for the first time, you can start at the first chapter and read through the book to learn how to install it, manage it, configure it, and ensure that it continues to work right. Each chapter of this book deals with a different area of Exchange administration—everything from deployment to security. At the beginning of the chapter, you can glance at the topics covered and hone in on a particular area. You can quickly navigate to that area to find step-by-step procedures and guidance for the things you might encounter. My hope is that you’ll keep coming back to this book and use it as a quick reference to remind you how to perform that task or use that PowerShell command. We look forward to being a well-used tool in your Exchange administration toolbox.

Who Should Read This Book

Though many ranks of IT professionals can get something out of this book, my target audience is primarily administrators who manage Microsoft Exchange Server 2010 environments. Whether or not you have experience with previous versions of Exchange Server, you can use this book.

In order to use this book to the fullest, you should possess:

A rudimentary knowledge of Active Directory and Domain Name System (DNS)Some level of familiarity with Windows Server 2008 or Windows Server 2008 R2A basic understanding of Windows networking

This book may also prove useful to people who want to use hands-on examples with relevant narratives to play with Exchange Server 2010 in a lab environment. If you fall into this category, you can start at the first chapter and read your way through the book, following the examples and steps as you go along.

How to Contact the Author

I welcome feedback from you about this book or about books you’d like to see from me in the future. You can reach me by writing to [email protected]. For more information about my work, please visit my blog at www.kenstcyr.com.

Sybex strives to keep you supplied with the latest tools and information you need for your work. Please check their website at www.sybex.com, where we’ll post additional content and updates that supplement this book if the need arises. Enter Exchange 2010in the Search box (or type the book’s ISBN—9780470530504), and click Go to get to the book’s update page.

Part I: Getting Started

In This Part

CHAPTER 1: Deploying Exchange Servers

CHAPTER 2: Using the Exchange Management Console and the Exchange Management Shell

CHAPTER 3: Managing the Organization

CHAPTER 4: Administering Recipients

Chapter 1

Deploying Exchange Servers

In this chapter, you will learn to:

Prepare for InstallationPlan the Exchange DeploymentPrepare Active DirectoryPrepare the ServerInstall Exchange Server 2010Perform a Basic InstallationPerform an Advanced InstallationPerform an Automated InstallationPerform Post-Installation TasksFinalize the InstallationConfigure Internet Mail Routing

The first step along the journey of administering Microsoft Exchange Server 2010 is deploying the product. In many cases, deploying Exchange isn’t a process that should be taken lightly. It is vital to build an Exchange infrastructure that can meet the needs of your business, ensure appropriate levels of availability, and support the growth of your organization. Therefore, this chapter starts out by explaining the factors that go into deploying Exchange before diving into the process of installing Exchange servers.

Prepare for Installation

Preparation is often a key to success. When you take the appropriate amount of time to prepare for a big change in your IT environment, you are in a better position to anticipate potential problems and you are more likely to be ready with a solution.

In preparation for the installation of Exchange, you need to focus on three stages. Without considering all three of these stages, you could encounter many setbacks during the deployment of Exchange. These three stages are as follows:

1. Properly planning the Exchange deployment

2. Preparing Active Directory

3. Preparing the server that runs Exchange

Plan the Exchange Deployment

Planning the deployment of Exchange is a crucial step that should be given heavy consideration. A properly planned Exchange deployment will help minimize the problems that you could run into during deployment. Many different frameworks exist for deployment planning. Regardless of your methodology for planning Exchange, the process encompasses three common elements:

1. Know where you are starting from, and weigh that against the requirements for Exchange.

2. Design a well-thought-out Exchange architecture.

3. Create a deployment plan that helps you understand how to get from where you are to where you want to be.

These three components are a required part of a solid deployment strategy for Exchange. If any of them are omitted, you are sure to encounter bumps along the way.

Understand the Server Roles

Exchange Server 2010 uses the concept of roles. A server with a particular role performs a specific functionality. In a typical Exchange installation, four roles are commonly used:

Hub Transport Server Role The Hub Transport Server role is responsible for transporting email around the Exchange organization. Every message that is sent or received in the organization flows through at least one Hub Transport server. Because of this, the Hub Transport server provides the perfect location for virus scanning, transport rules, or other activities that would require every message to be touched.

In Exchange Server 2010, you are required to have at least one Hub Transport server in every site that contains Mailbox servers. It also makes sense to install additional Hub Transport servers in each site for redundancy and load balancing.

Client Access Server Role The Client Access Server role is the connection point for your email clients. Because Exchange Server 2010 uses Client Access servers to perform MAPI (the Messaging Application Programming Interface) on the Middle Tier (MoMT), all connectivity from mail clients is funneled through these servers. MoMT is a feature that moves the client access point for all mailbox connections to a Client Access server instead of the Mailbox server. Therefore, it’s important to ensure that you have enough Client Access servers to handle your expected load. Generally, Microsoft recommends three Client Access server processor cores for every four Mailbox server processor cores. (Your mileage may vary depending on the Exchange design.)

Like Hub Transport servers, Client Access servers are required in every site. In Chapter 10, “Maintaining Reliability and Availability,” you’ll learn how to load balance your Client Access servers to ensure that they are redundant.

Mailbox Role Mailbox servers house all of the data for the users. In Exchange Server 2010, Mailbox servers contain databases with multiple users inside. Clients do not connect directly to the Mailbox servers. Rather, clients connect to the Client Access servers and the Client Access servers access the Mailbox servers on the clients’ behalf.

In Exchange Server 2010, Mailbox server databases can be made highly available through the use of database availability groups (DAGs); therefore, you will likely install multiple Mailbox servers. DAGs are covered in more detail in Chapter 7, “Managing Mailbox Databases.”

Edge Transport Server Role The Edge Transport Server role is a unique role among the others. The Edge Transport server was designed to sit on the edge of your network and minimize the outside attack surface. Therefore, Edge Transport servers cannot be members of the Active Directory forest that your Exchange implementation resides in.

Exchange Server 2010 also has a role called Unified Messaging. The Unified Messaging role is not covered in any depth in this book.

Understand Exchange Requirements

When thinking in terms of requirements for Exchange, you must take into account multiple facets. You need to think of requirements for Exchange in terms of both hardware and software.

The hardware requirements for Exchange Server 2010 are similar to those for Exchange Server 2007. Typically, you must consider three primary areas when selecting Exchange hardware:

Amount and speed of processorsAmount of memorySize, speed, and configuration of storage