Microsoft Office 365 – Exchange Online Implementation and Migration - Second Edition E-Book
Ian Waters
50,39 €
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- Herausgeber: Packt Publishing
- Kategorie: Wissenschaft und neue Technologien
- Sprache: Englisch
Plan and execute a successful Office 365 Exchange Online migration with ease
About This Book
- This book gives you the most up-to-date and accurate information available today on online migration with Microsoft Office 365
- Discover the very best migration path for your small or enterprise network and avoid costly mistakes
- Learn from seasoned professionals who migrate small businesses to multinational companies from around the world on a daily basis
Who This Book Is For
If you are an appointed IT person or an IT administrator who is part of a large internal team in your organization, then this book is for you. If you are a small business owner, manager, or consultant, this book will also help you. Knowledge of Office 365 is not required. However, experience with Exchange Server and mail clients, and role and delegation concepts is required.
What You Will Learn
- Sign up for an Office 365 account and configure your e-mail domains
- Migrate mailboxes from Exchange server, Google, and any other POP3 or IMAP based system in to Office 365
- Configure a hybrid configuration by using Azure AD Connect to synchronize your on-premises Active Directory with Office 365
- Deploy Active Directory Federation Services (AD FS) to enable Single sign on and streamline the login process for your users
- Set up a hybrid Exchange configuration and host mailboxes locally or in the cloud and move mailboxes between the two with ease
- Configure a public folder hybrid and share existing on-premises public folders with users hosted in Exchange online
- Setup a hybrid Skype for Business (SFB) configuration and move users into SFB online
- Configure a SharePoint configuration, allowing users to create and search content hosted on an existing SharePoint server as well as in SharePoint online
In Detail
Organizations are migrating to the cloud to save money, become more efficient, and empower their users with the latest technology. Office 365 delivers all of this in a reliable, fast, and ever-expanding way, keeping you ahead of the competition. As the IT administrator of your network, you need to make the transition as painless as possible for your users. Learn everything you need to know and exactly what to do to ensure your Office 365 Exchange online migration is a success!
This guide gives you everything you need to develop a successful migration plan to move from Exchange, Google, POP3, and IMAP systems to Office 365 with ease. We start by providing an overview of the Office 365 plans available and how to make a decision on what plan fits your organization. We then dive into topics such as the Office 365 Admin Portal, integration options for professionals and small businesses, integration options for enterprises, preparing for a simple migration, performing a simple migration, and preparing for a hybrid deployment. Later in the book, we look at migration options for Skype for Business and SharePoint to further help you leverage the latest collaborative working technologies within your organization.
Style and approach
This is a detailed yet easy to follow step-by-step guide to planning and executing a successful migration to Office 365.
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Veröffentlichungsjahr: 2016
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Table of Contents
Microsoft Office 365 – Exchange Online Implementation and Migration - Second Edition
Microsoft Office 365 – Exchange Online Implementation and Migration - Second Edition
Copyright © 2016 Packt Publishing
All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.
Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the authors, nor Packt Publishing, and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.
Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.
First published: August 2016
Production reference: 1230816
Published by Packt Publishing Ltd.
Livery Place
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Birmingham
B3 2PB, UK.
ISBN 978-1-78439-552-0
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Credits
Authors
Ian Waters
David Greve
Loryan Strant
Copy Editor
Alpha Singh
Reviewers
Richard Diver
Vadim Gremyachev
Yvette Watson
Project Coordinator
Shweta H Birwatkar
Commissioning Editor
Amarabha Banerjee
Proofreader
Safis Editing
Acquisition Editor
Ruchita Bhansali
Indexer
Mariammal Chettiyar
Content Development Editor
Kajal Thapar
Graphics
Disha Haria
Technical Editor
Deepti Tuscano
Production Coordinator
Nilesh Mohite
About the Authors
Ian Waters is technical director for Southern IT Networks Ltd, a managed service provider in the UK. He has built up over 15 years of training and experience using Microsoft products and provides expert technical advice to businesses across the UK. Ian is Microsoft certified in Windows Server, Exchange, SQL Server, and Active Directory but over the last few years he has focused his efforts on working with Office 365 and Azure.
The majority of Ian's work now involves designing, managing, and implementing Office 365 with his team at Southern IT Networks Ltd. and empowering their clients by utilizing the latest cloud technology.
Ian also offers help, advice, and training to his fellow administrators via the website www.slashadmin.co.uk. There you will find how-to guides and walk-throughs on implementing the latest tools used by IT consultants.
His recent work includes publishing the book entitled The Office 365 PowerShell Reference Manual for IT Super Heros, which helps Office 365 administrators manage their environments using PowerShell.
I would like to thank my wife Rebecca and my baby boy Archer for putting up with me working most evenings and weekends during the development of this book. Their support and encouragement has made the experience an amazing one, thank you both!
I also want to thank my development coach Richard Tubb at www.tubblog.co.ukfor encouraging me to start writing and sharing my experience and knowledge.
Also thanks goes to Southern IT Networks for their years of support and providing me with some amazing training and development opportunities.
I hope this book encourages IT administrators everywhere to keep on training and learning new skills.
David Greve is a two-year Microsoft MVP in Office 365 and a published author of the first version of this Office 365 Exchange Online migration book. He has over 20 years of consulting experience in the IT industry, solving business problems and designing cloud solutions ranging from mid-size to enterprise environments.
David has expertise designing, developing, and marketing cloud computing solutions with a focus on Microsoft Azure and Office 365. He commonly works in the most complex business environments, both with C-level and technical business leaders, to provide thought leadership for strategic business mapping, integration, and migration planning to cloud solutions.
David works for SoftwareONE, as a Global Cloud Innovation and Strategy Leader, with a focus on enabling a full cloud Software Portfolio Management (SPM) platform and services. SoftwareONE is redefining the technology solutions landscape as the thought leaders in SPM services. By combining commercial, technology, compliance and governance expertise into a balanced SPM service offering, SoftwareONE supports customers by ensuring their IT investments are cost-effectively road-mapped towards their unique business needs. Prior to SoftwareONE, David managed a Microsoft Cloud professional services business, as a National Director, at Perficient.
I would like to thank my family, especially my wife Danielle, for their support as I pursue ways to expand my passion for technology and contributions to the community.
Loryan Strant has been a Microsoft MVP for Office 365 since 2011 and a published author of the first version of this Office 365 Exchange migration book. He has worked in various senior roles in the IT industry over the past 20 years across a number of technologies and sectors.
Loryan is passionate about enabling people and organisations using technology the right way, empowering them to become more productive.
He blogs about the cloud at www.thecloudmouth.com as well as writes articles for a variety of vendors and publications. Loryan has also spoken at many Microsoft conferences and events about Office 365.
Loryan founded Paradyne in 2010 to focus on Microsoft cloud solutions and was acquired by Generation-e in late 2015, where he is now the Cloud CTO of the expanded business and able to provide organisations with a greater range of solutions across cloud and unified communications.
I would like to thank my wife and two beautiful daughters for encouraging me to keep focusing on what I love and for supporting me in my passion to grow and share my knowledge with the community, as well as the fantastic team at Paradyne & Generation-e who help deliver my vision.
About the Reviewers
Richard Diver is a solutions architect with 17 years of experience across multiple industries and technologies, with a focus on Microsoft cloud architecture, enterprise mobility, and identity management solutions. His previous book contributions include topics such as Sysinternals Tools and Windows Intune.
Vadim Gremyachev is a solutions architect based in Finland and works as a consultant at NED Software Consulting Oy. He is one of the top contributors to SharePoint StackExchange and an author of a few open source projects including Office 365 API client libraries for PHP and Python; You can follow him at @vgrem on Twitter.
Yvette Watson is a consultant based in the Philippines and a recognized Microsoft Most Valuable Professional (MVP) for Office 365. Her experience with a Microsoft Partner exposed her to Office 365 deployments and Exchange Online migrations for various large and multinational companies. Among her certifications are Microsoft Certified Solutions Associate (MCSA): Office 365 and Microsoft Specialist (MS) in Administering Office 365 for Small Businesses. Yvette is also a regular resource speaker on Microsoft technologies invited by numerous colleges and universities in Manila. She graduated summa cum laude from Treston International College with a bachelor’s degree in computer engineering.
To my loving family, Mama Tina, Mommy Nenita, Papa Peter, Gladys, CJ, Kuya Jay, and Kuya Ritche, for your never-failing love, support, and encouragement.
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Preface
The introduction of Office 365 has heralded a new era of productivity for organizations of all types and sizes, wherever they are in the world.
Office 365 provides small businesses with the same level of technology that was previously only affordable to enterprises. For many organizations, this can equate to an increase in competitive advantage.
For enterprises, Office 365 allows them to move operationally important systems such as e-mail out to the cloud with Exchange Online—to be maintained and optimized by Microsoft. This allows enterprises to focus on their line of business-enhancing technologies that will empower the organization to achieve greater levels of productivity and efficiency.
Exchange Online is by far the most popular component of Office 365 as it allows organizations of any size to offload their mailbox functionality to Microsoft and focus on their business—instead of having to worry about keeping servers operational and mail flowing.
While Office 365 also includes SharePoint Online, Skype for Business, Office Web Apps, and Office Professional Plus, this book will focus specifically on Exchange Online.
What this book covers
In this book, we will cover common scenarios for implementing Exchange Online, ranging from simple one-way migrations to hybrid environments for co-existence with existing on-premise mail systems.
Chapter 1, Getting Started with Office 365, covers the differences in Office 365 plans and the basics around obtaining an Office 365 subscription.
Chapter 2, Getting Familiar with the Office 365 Admin Portal, walks you through the administrative interfaces of Office 365 and how to add your first domain name.
Chapter 3, Integration Options for Businesses, explains what options are available for customers of the P1 plan to integrate with their on-premise systems.
Chapter 4, Integration Options for Midsize and Enterprise Organizations, explains what options are available for customers of the Enterprise or Exchange only plans and integration with their on-premise systems.
Chapter 5, Preparing for a Simple Migration, helps subscribers of the small business plan to prepare their environment and existing mail systems to ensure that their migration to Exchange Online happens smoothly.
Chapter 6, Performing a Simple Migration, builds on Chapter 5, Preparing for a Simple Migration by explaining the process involved in performing a one-way migration to Exchange Online from a variety of mail systems.
Chapter 7, Preparing for a Hybrid Deployment and Migration, focuses on preparation to your Office 365 subscription and the integration components necessary for a Hybrid deployment.
Chapter 8, Deploying a Hybrid Infrastructure – AD FS, covers technical tasks required to install and configure AD FS for Office 365.
Chapter 9, Deploying a Hybrid Infrastructure – Directory Synchronization, covers technical tasks required to install and configure Directory Synchronization for Office 365.
Chapter 10, Deploying a Hybrid Infrastructure – Exchange Hybrid, covers technical tasks required to install and configure Exchange Hybrid for Office 365.
Chapter 11, Performing a Hybrid Migration, teaches you the necessary steps to perform a migration to Office 365 from both the user interface and through PowerShell.
Chapter 12, Post Migration Considerations, teaches you how to address resources and making a mail routing change by following the implementation and migration to Office 365.
Chapter 13, Additional Hybrid Solution – Lync Online/Skype for Business, teaches you how to setup a hybrid configuration with your existing on-premises Lync/SFB servers and leverage the cloud to improve user collaboration.
Chapter 14, Additional Hybrid Solution – SharePoint Online, explains how to setup a hybrid configuration with on-premises SharePoint servers and seamlessly work with files stored locally and hosted in the cloud.
References, will show references to further reading or the supporting documentations.
What you need for this book
While the scenarios for small businesses and Enterprise migrations may have different requirements, they do share some common needs.
As the person performing the migration, you will need to ensure that you have administrative access to your existing mail system, a high-quality Internet connection, access to make domain name record modifications, and patience.
Who this book is for
While Office 365 can make administration of enterprise-grade mail platforms simpler, readers of this book will still require an understanding of how e-mail systems work and familiarity with DNS and various mail platforms.
It is expected that readers will have at least basic IT skills in order to perform a migration to small business plans. Readers who will be using the enterprise plans and looking at hybrid environments with Exchange Online will need a far greater level of familiarity with Active Directory and Exchange Server.
Ultimately, this book can be categorized as being useful for small business owners with some level of technical understanding, through to corporate messaging administrators and IT consultants.
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Chapter 1. Getting Started with Office 365
Welcome to the world of Office 365 - a cutting edge way of increasing productivity by harnessing the power of the cloud.
By reading this chapter, you will learn what plans are available for your business, how to decide which option to take, and how to get your Office 365 subscription underway.
Throughout this chapter, we hope to provide you with guidance on how to determine your requirements. We will provide you with information on the choices and the decisions you will need to make. We will also provide you with examples of real-world customers of Office 365.
Let's begin by looking at the different options available under Office 365:
Office 365 available plans
At the heart of Office 365 are two essential subscription paths a customer can go through:
There are several other variants available to individuals, non-profits, education, and government which include a combination of features from the Enterprise plans at a lower cost:
In this book, we will focus on the Business and Enterprise plans, but check whether you qualify for the Nonprofit or Government Pricing plans to lower your operating costs.
The main difference between the two subscription types is that under the Business plans, the subscription provides high value but no licensing flexibility, and a maximum limit of 300 users. There are also several other limitations, which are addressed further in this chapter.
There are a number of different ways to purchase these:
Navigating the Microsoft licensing maze can be challenging; most people can get quite confused by all the various plans and licensing models.
The best approach is to write down what features and functionality you want for your organization, including your people plans for the next three years. Then arrange people into groups that require similar feature sets. Users in the office may require an Office 365 Enterprise E3 license which gives them the desktop version of Office with e-mail, but users who work remotely may only require an Enterprise E1 license and utilize the online Office applications.
Once you have grouped your users together, you can then look at the Office 365 subscription plans and make the right decisions. If you're still lost, you may need to work with a Microsoft partner who specializes in Office 365 to help you make the right licensing choice.
Office 365 Business – considerations and limitations
The Office 365 Business plans provide amazing value and functionality for small and growing organizations:
Bundle
Features
Business essentials
Exchange Online Plan 1
(Hosted e-mail)
SharePoint Online Plan 1
(Collaboration and document management platform)
Office Online
(Web-based office programs, Word, Excel, and so on)
OneDrive for Business Plan 1
(Unlimited file storage, similar to Drop Box and Google Drive)
Skype for Business Online Plan 1
(Instant messaging, video calling, and conferencing)
Yammer Enterprise
(Social networking for business)
Sway
(Used to create presentations and interactive content)
Business
Office 365 Business
(Office desktop applications)
Office Online
OneDrive for Business Plan 1
Mobile Device Management
(Manage mobile settings, security, and remote wipe)
Sway
Business Premium
Exchange Online Plan 1
Office 365 Business
Office Online
SharePoint Online Plan 1
OneDrive for Business Plan 1
Skype for Business Online Plan 2
(Includes the same options as plan 1 with additional ability to integrate with on-premises PBX systems, and also includes enterprise 24/7 support)
Mobile Device Management
Sway
Yammer Enterprise
For many businesses, it will provide far more functionality than they may ever utilize, but there are some key limitations that must be considered prior to purchase.
User count limited
There is a hard limit of 300 users in the Business plans and there is no way around it. However, if you do need to go above this restriction, it is possible to upgrade to Enterprise plans where there is no user restriction. Switching plans is easy and can be done at any time using the Switch plan wizard available from the Office 365 portal.
Doesn't include e-mail archiving
Unlike the Enterprise plans, Office 365 Business does not allow for the addition of a mailbox archive on top of the existing 50 GB mailbox. What is possible however is to segment the existing mailbox into an archive area (for example, 5 GB of your 50 GB). It is also worth noting that this archive folder is only available when online with Outlook or via Outlook Web App because it is not cached as part of the user's Offline Storage Table (OST) file, and so it cannot be viewed offline.
Office Suite does not include Access
If you currently utilize Office Professional in your organization, it is worth noting that none of the Business plans include the use of Microsoft Access. If some users require the use of Microsoft Access, you will need to assign an Enterprise E3, E5, or Office Pro Plus license to those users.
Doesn't include Skype for Business Cloud PBX
If your business wants to make the most of cloud technology then you will want to consider moving your on-premises telephone system to a cloud-based solution. None of the Office 365 business packages include Skype for Business Cloud PBX, which allows the users to make and receive telephone calls using Skype for Business.
Doesn't include the rights to install Office applications on servers using Remote Desktop Services
If you are using Remote Desktop Services (RDS) within your organization, you will want to install the available Office applications which come with your business subscription. Unfortunately, none of the business level subscriptions include the rights to use shared computer activation, which is required to install Office on RDS servers.
Office 365 for enterprises
The Office 365 Enterprise plans allow for an unlimited number of users and even more features and licensing options.
The key bundles available range from plans E1-E5, and the Kiosk (K1) plan. Let's take a look at the features available in each of the following plans:
Bundle
Features
E1
Sway
Mobile Device Management
Yammer Enterprise
Skype for Business Plan 2
Share Point Online Plan 1
Exchange Online Plan 1
E3
Sway
Mobile Device Management
Yammer Enterprise
Azure Rights Management
Office 365 Pro Plus
Skype for Business Online Plan 2
Office Online
SharePoint Online Plan 2
Exchange Online Plan 2
E4
Sway
Mobile Device Management
Yammer Enterprise
Azure Rights Management
(Helps to protect and secure business data within Office 365)
Skype for Business Online Plan 3
Skype for Business Online Plan 2
Office 365 Pro Plus
Office Online
SharePoint Online Plan 2
Exchange Online Plan 2
E5
Same as E4 but includes Skype for Business Cloud PBX
K
Sway
Mobile Device Management
Yammer Enterprise
SharePoint Online Kiosk
Exchange Online Kiosk
Individual components can also be purchased. The individual plans are listed here:
When to use a plan and when to pick a la carte
Now that you know a bit more about the Business and Enterprise subscription levels, let's delve deeper into helping you make a choice between them.
The Enterprise plans contain similar feature sets to the Business plans, but are able to go above and beyond their limitations.
Some key benefits and features are:
Let's look at some scenarios where you might choose one subscription type over the other:
Scenario
Plan choice
Professional services firm of six people:
Planning to grow to 30 people within 3 years
Business Essentials
Start-up recruitment firm of 10 people:
Planning to grow to 70 within 2 years
Business Essentials
Established audio engineering company of 27 users:
Have been operating for 9 years
No growth plans
Business Essentials
Architectural firm of 12 people:
Have been operating for 6 years
No growth plans
Need storage space for drawings
Business Essentials
SharePoint Storage
Call center company with 40 staff:
10 in the office all day, five remote workers
