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Beschreibung

Business Analytics for Effective Decision Making is a comprehensive reference that explores the role of business analytics in driving informed decision-making. The book begins with an introduction to business analytics, highlighting its significance in today's dynamic business landscape. The subsequent chapters review various tools and software available for data analytics, addressing both the opportunities and challenges for professionals in different sectors.

Readers will find practical insights and real-world case studies across diverse industries, including banking, retail, marketing, and supply chain management. Each chapter provides actionable insights and concludes with implications for implementing data-driven strategies.

Key Features:
Practical Examples: Real-world case studies and examples make complex concepts easy to understand.
Ethical Considerations: Guidance on responsible data usage and addressing ethical implications.
Comprehensive Coverage: From data collection to analysis and interpretation, the book covers all aspects of business analytics.
Diverse Perspectives: Contributions from industry experts offer diverse insights into data analytics applications in business research, marketing, supply chain and the retail industry.
Actionable Insights: Each chapter concludes with practical implications for implementing data-driven strategies.

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Seitenzahl: 206

Veröffentlichungsjahr: 2024

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Table of Contents
BENTHAM SCIENCE PUBLISHERS LTD.
End User License Agreement (for non-institutional, personal use)
Usage Rules:
Disclaimer:
Limitation of Liability:
General:
PREFACE
List of Contributors
Introduction to Business Analytics for Effective Decision Making
DATA ANALYTICS
Privacy
Fairness
Transparency
Structured Data
Unstructured Data
Big Data
TOOLS FOR DATA ANALYTICS
Statistical Software
Machine Learning Software
Business Intelligence Software
The Different Challenges and Limitations of Data Analytics
Data Quality
Data Bias
Interpreting Results
Cost
BUSINESS ANALYTICS
Improved Decision-making
Increased Efficiency
Enhanced Customer Insights
Reduced Risk
Improved Compliance
Key steps involved in business analytics for effective decision making
Collect the Data
Clean and Prepare the Data
Analyze the Data
Communicate the Results
This book presents a collection of papers that illustrate the use of data analytics in different fields. The papers cover a variety of topics, including
Data Mining in Banks
Value at Risk and Conditional Value at Risk
Relevance of Big Data Analytics in Banking Sector
Performance Appraisal and Organizational Outcome
HR Analytics and its Implications in Organizations
Stress Management Among Women Police Officers
Marketing Analytics in Business
Impact of Data Analytics in Retail Industry
Emerging Landscape in Business Analytics Technologies
A Study on Supply Chain Management Practices of Seafood Industries in Kerala
Gamut of Data Mining Incidental to Fraud Detection in the Era of Digital Banking
PROS AND CONS OF THE METHODS USED IN THE PAPERS
ARIMA Model on GST – A Predictive Analysis
Data Mining in Banks
Value at Risk and Conditional Value at Risk in The Risk Management of Indian Stock Portfolios
Relevance of Big Data Analytics in the Banking Sector
Performance Appraisal and Organizational Outcome via the Mediating Effect of Relationship with Peer Group and Subordinates - A Tool for HR Analytics
Stress Management Among the Women Police Officers with Special Reference to Kannur District
Marketing Analytics in Business
Impact of Data Analytics in Retail Industry
Emerging Landscape in Business Analytics Technologies
A Study on Supply Chain Management Practices of Seafood Industries in Kerala
Gamut of Data Mining Incidental to Fraud Detection in the era of Digital Banking
Overall, The Methods Used in These Papers have Both Pros and Cons
THE PRACTICAL/THEORETICAL IMPLICATIONS OF THE CHAPTERS
ARIMA Model on GST – A Predictive Analysis
Data Mining in Banks
Value at Risk and Conditional Value at Risk in The Risk Management of Indian Stock Portfolios
Relevance of Big Data Analytics in Banking Sector
Performance Appraisal and Organizational Outcome via the Mediating Effect of Relationship with Peer Group and Subordinates - A Tool for HR Analytics
Stress Management Among Women Police Officers with Special Reference to Kannur District
Marketing Analytics in Business
Impact of Data Analytics in Retail Industry
Emerging Landscape in Business Analytics Technologies
A Study on Supply Chain Management Practices of Seafood Industries in Kerala
Gamut of Data Mining Incidental to Fraud Detection in the Era of Digital Banking
ARIMA Model on GST – A Predictive Analysis
Abstract
INTRODUCTION
SIGNIFICANCE OF THE STUDY
RESEARCH METHODOLOGY
DISCUSSION OF FINDINGS
CONCLUSION
REFERENCES
Data Mining in Banks: A Bibliometric Analysis
Abstract
INTRODUCTION
Research Questions
RQ1
RQ2
RQ3
RQ4
RQ5
RQ6
RQ7
RQ8
Research Methodology
Results and Discussion
Overview
Annual Scientific Production & Average Citation Per Year
RQ1
Three-Field Plot Analysis
RQ2
Source Clustering through Bradford’s Law
RQ3
Source Impact
RQ4
Thematic Map and Thematic Evolution
RQ5
RQ6
Clustering Network
RQ7
Conclusion
References
Value at Risk and Conditional Value at Risk in the Risk Management of Indian Stock Portfolios
Abstract
INTRODUCTION
Literature Review
Data and Methodology
Historical Method
Computerized Model
Results and Discussion
CONCLUSION
APPENDIX
REFERENCES
Relevance of Big Data Analytics in the Banking Sector
Abstract
INTRODUCTION
Classification of Analytics
Big Data in Banking
Impact of Big Data
Advantages of Big Data Analytics for the Banking Sector
Assessment of Attitude and Reaction
Effective Customer Feedback Analysis
Purchase Patterns of Customers
Data Management and Fraud Risk Assessment
Big Data Analytics Challenges
Security Issues
Regulatory Specifications
Intense Regulatory Requirements
Maintaining Data Quality
Data Analytics to Manage Risks in Banks
Risk Modelling
Credit Risk Analysis
Liquidity and Operational Risk
The Future of Big Data Analytics
Enhanced Fraud Detection
Superior Risk Assessment
Increased Customer Retention
Product Personalization
Conclusion
References
Performance Appraisal and Organizational Outcome via the Mediating Effect of Relationship with Peer Group and Subordinates-A Tool for HR Analytic
Abstract
INTRODUCTION
Peer Appraisal
Forced Choice Method
Rating Scale
Forced Distribution Method
Behaviorally Anchored Rating Scale
Critical Incident
Human Resource Accounting
Psychological Approach
MBO Approach
360-degree Appraisal
Assessment Centre Approach
Paired Comparison Method
CONCLUSION
REFERENCES
Stress Management Among Women Police Officers With Special Reference to Kannur District
Abstract
INTRODUCTION
RESEARCH PROBLEM
SIGNIFICANCE OF THE STUDY
SCOPE OF THE STUDY
LITERATURE REVIEW
OBJECTIVES OF THE STUDY
HYPOTHESIS OF THE STUDY
RESEARCH METHODOLOGY
Research Design
Sampling Design
Data Collection Methods
Statistical Tools used for the Study
LIMITATIONS OF THE STUDY
ANALYSIS & INTERPRETATION
Analysis I
H0
Interpretation
Interpretation
Analysis II
H0
H0
H0
Analysis III
Factors Influencing Stress.
Standardized Canonical Discriminant Function Coefficients
H0
EFFECTS OF STRESS
FINDINGS AND SUGGESTIONS
SUGGESTIONS
CONCLUSION
REFERENCES
Marketing Analytics in Business: Emerging Opportunities and Challenges
Abstract
INTRODUCTION
SIGNIFICANCE OF THE STUDY
OBJECTIVES
RESEARCH METHODOLOGY
REVIEW OF LITERATURE
ANALYSIS AND RESULTS
Opportunities
Understanding and Identifying Target Consumers
Trend in Markets
Personalized Messages
Analyzing the Competition
Marketing-related Decision Making
Analyse Social Media Engagement
Measuring the Marketing Performance
Marketing and Optimization for Search Engines
Challenges
Data Boom and Data Usage
Overreliance on Data
Fast Changing Trends
Trustworthiness of Data
Skill Shortage
Identify the Best Tool
Typical Examples of Applications of Marketing Analytics in a Business
Use of Marketing Analytics to Improve the Website
Use of Marketing Analytics to make Content Recommendations
Use of Marketing Analytics for Gaining Customer Insights
CONCLUSION
SUGGESTIONS
REFERENCES
Impact of Data Analytics in Retail Industry
Abstract
INTRODUCTION
RETAIL MARKETING
Types of Retail Marketing
Store Based Retail Marketing
Non-Store Based Retail Marketing
Digital Marketing
Data Analytics
Data Analytics in Business
Diagnostic Analytics
Descriptive Analytics
Predictive Analytics
Prescriptive Analytics
Retail Data Analytics
How do Retailers Collect Data?
How Data Analytics is Transforming Retail Industry
Forecasting Demand in Retail
Personalizing Customer Experience
Predicting Spending
Customer Journey Analytics
Use of Data Analytics in Multiple Retail Chain
Benefits of Data Analytics in Retail Marketing
Challenges for Data Analytics in the Retail Industry
CONCLUSION
REFERENCES
Emerging Landscape in Business Analytics Technologies
Abstract
Introduction
History of Analytics
Analytics and Decision-making in Business
• Descriptive Analytics
Business Analytics in the Past and Present: An Overview
The Changing Landscape of Business Analytics Technologies
Embedded Analytics
Hybrid Data Architecture
Containerization
Data Fabric
IoT
Blockchain
5G
Connected Cloud
Challenges of Changing Landscape of Analytics Technologies
Data Management
Data Integration
Quickness
Customisation
Right Data
Actionable Insights
Unused Data
Suggestions
Investment
Data Leverage
Best Practices
Combine Strategy and Technology
Enhance Financial Returns
Data-Savvy Teams
Data Governance and Compliance
Data Security
Conclusion
REFERENCES
A Study on Supply Chain Management Practices of Seafood Industries in Kerala
Abstract
INTRODUCTION
REVIEW OF LITERATURE
SCOPE AND SIGNIFICANCE OF THE STUDY
STATEMENT OF THE PROBLEM
OBJECTIVES OF THE STUDY
HYPOTHESES
H1
RESEARCH METHODOLOGY
SUPPLY CHAIN MANAGEMENT PRACTICES
Data Analysis X2 Test
Null Hypothesis
Interference
Findings
Recommendation/Suggestion
Conclusion
References
Gamut of Data Mining Incidental to Fraud Detection in the Era of Digital Banking
Abstract
Introduction
DATA MINING AND FRAUD DETECTION IN THE BANKING SECTOR
TECHNIQUES OF DATA MINING APPLIED TO FRAUD DETECTION IN THE BANKING SECTOR
Classification
Clustering
Predication
Association Rule
Neural Network
Sequential Patterns
CONCLUSION
REFERENCES
Business Analytics for Effective Decision Making
Edited by
Sumi K.V.
&
R. Vasanthagopal
Institute of Management in Kerala
University of Kerala
India

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PREFACE

This book presents a collection of papers that illustrate the use of data analytics in different fields. The papers cover a variety of topics, including:

ARMA Model on GST – A Predictive Analysis: This chapter explains the use of an ARMA model to predict the future revenue of the GST in India.Data Mining in Banks: This chapter provides a bibliometric analysis of the literature on data mining in banks.Value At Risk and Conditional Value at Risk in The Risk Management of Indian Stock Portfolios: This chapter compares the performance of value at risk (VaR) and conditional value at risk (CVaR) in the risk management of Indian stock portfolios.Relevance of Big Data Analytics in the Banking Sector: This chapter discusses the relevance of big data analytics in the banking sector.Performance Appraisal and Organizational Outcome Via the Mediating Effect of Relationship with Peer Group and Subordinates-A Tool for HR Analytics: This chapter examines the relationship between performance appraisal and organizational outcome.HR Analytics and its Implications in Organizations: This chapter discusses the implications of HR analytics for organizations.Stress Management among the Women Police Officers with Special Reference to Kannur District: This chapter examines the stress levels of women police officers in Kannur district, India.Marketing Analytics in Business: Emerging Opportunities and Challenges: This chapter discusses the emerging opportunities and challenges in marketing analytics.Impact of Data Analytics on Retail Industry: This chapter discusses the impact of data analytics on the retail industry.Emerging Landscape in Business Analytics Technologies: This chapter discusses the emerging landscape in business analytics technologies.A Study on Supply Chain Management Practices of Seafood Industries in Kerala: This chapter examines the supply chain management practices of seafood industries in Kerala, India.Gamut of Data Mining Incidental to Fraud Detection in the Era of Digital Banking: This chapter discusses the gamut of data mining techniques that can be used for fraud detection in digital banking.

The papers in this book are all written by experts in their field, providing a wealth of information about the use of data analytics in different industries. The book is a valuable resource for anyone who is interested in learning more about data analytics and how it can be used to improve decision making.

Sumi K.V. Institute of Management in Kerala University of Kerala India &R. Vasanthagopal Institute of Management in Kerala University of Kerala India

List of Contributors

Agustina M.S.Marian College Kuttikanam (Autonomus), Idukki district Kerala, IndiaAswani Thampi P.R.Institute of Management in Kerala, University of Kerala, IndiaAmbeesh Mon. S.Institute of Management in Kerala, University of Kerala, IndiaDanileo JoseKerala Institute of Co-operative Management (KICMA), Neyyardam, Thiruvananthapuram, Kerala, IndiaD. MavoothuSchool of Management Studies, CUSAT, Kochi-22, IndiaKavya ShabuResearch Scholar, Department of Commerce, University of Kerala, Thiruvananpuram, Kerala, IndiaMadhusoodanan Kartha N.V.Department of Commerce, PM Government College, Chalakudy, Kerala, IndiaR. SumithaDepartment of Commerce, MG College, Thiruvananthapuram, Kerala, IndiaR. VasanthagopalInstitute of Management in Kerala, University of Kerala, IndiaRegina Sibi CleetusMar Ivanios College (Autonomous), Nalanchira, Thiruvananthapuram, Kerala, IndiaSumi K.V.Institute of Management in Kerala, University of Kerala, IndiaS. JayadevDepartment of Commerce, MG College, Thiruvananthapuram, Kerala, IndiaSiju SebastianDepartment of Commerce, Government College, Thrippunithra, Ernakulam, IndiaSyamraj KP.Mar Ivanios College (Autonomous), Nalanchira, Thiruvananthapuram, Kerala, IndiaS. GeethaDepartment of Commerce, Muslim Arts College, Thiruvithamcode-629174, IndiaSanal S.Department of Commerce, Muslim Arts College, Thiruvithamcode-629174, IndiaShinta SebastianMarian College Kuttikanam (Autonomus), Idukki district Kerala, IndiaVeena M.Department of Commerce, Chinmaya Vishwa Vidyapeeth, Ernakulam, IndiaVigi V. NairDepartment of Management Studies, Payyanur College, Payyanur, Kerala, India

Introduction to Business Analytics for Effective Decision Making

Sumi K.V.1,*,R. Vasanthagopal1,*
1 Institute of Management in Kerala, University of Kerala, India
*Corresponding authors Sumi K.V. and R. Vasanthagopal: Institute of Management in Kerala, University of Kerala, India; E-mails: [email protected] and [email protected]

DATA ANALYTICS

Data analytics is the process of collecting, cleaning, analyzing, and interpreting data to gain insights that can be used to make better decisions. It is a broad field that encompasses a variety of techniques, from simple statistical analysis to complex machine learning algorithms. The goal of data analytics is to extract knowledge from data so that it can be used to make better decisions. Data ethics has an important role in data analytics. Data analytics can be a powerful tool, but it can also be used for some illegal activities. Therefore, it is important to be aware of the ethical implications of data analytics and to use it in a responsible way. Some of the key ethical considerations for data analytics include:

Privacy

Data analytics often involves collecting and using personal data. It is important to respect people's privacy and to only use their data in ways that they would be comfortable with.

Fairness

Data analytics can be used to make decisions that affect people's lives. It is important to use data analytics in a fair and equitable way, and to avoid discrimination.

Transparency

People should have the right to know how their data is being used and to have a say in how it is used. It is important to be transparent about the use of data analytics and to give people the opportunity to opt out data collection and analysis. The Different Types of Data can be used for Data Analytics.

Data analytics can be used with a variety of data types, including:

Structured Data

Structured data is data that is organized in a consistent format, such as a table or spreadsheet. This type of data is often used for data analytics because it is easy to process and analyze.

Unstructured Data

Unstructured data is data that is not organized in a consistent format, such as text, audio, and video. This type of data can be more difficult to process and analyze, but it can also be more valuable because it can provide insights that structured data cannot.

Big Data

Big data is data that is so large and complex that it cannot be processed using traditional data processing techniques. Big data analytics is a field of study that focuses on developing new techniques for processing and analyzing big data.

TOOLS FOR DATA ANALYTICS

There are different tools and software that can be used for data analytics. There are a variety of tools and software that can be used for data analytics, including:

Statistical Software

Statistical software can be used to perform basic statistical analysis, such as descriptive statistics and hypothesis testing.

Machine Learning Software

Machine learning software can be used to develop models that can make predictions or classify data.

Business Intelligence Software

Business intelligence software can be used to visualize data and to create dashboards that track key performance indicators.

The Different Challenges and Limitations of Data Analytics

Data analytics is a powerful tool, but it is not without its challenges and limitations. Some of the challenges and limitations of data analytics include:

Data Quality

Data quality is essential for data analytics. If the data is not accurate or complete, the results of the analysis will be unreliable.

Data Bias

Data bias can occur when the data is not representative of the population that it is supposed to represent. This can lead to inaccurate or misleading results.

Interpreting Results

The results of data analytics can be complex and difficult to interpret. It is important to have the expertise to interpret the results correctly and to communicate them effectively to others.

Cost

Data analytics can be expensive, especially if it involves the use of big data or machine learning

BUSINESS ANALYTICS

Business analytics is the process of collecting, analyzing, and interpreting data to make better business decisions. It involves using data from a variety of sources, including internal data, external data, and social data, to identify trends, patterns, and relationships. Business analytics can be used to improve all aspects of a business, from marketing and sales to operations and finance.

Here are some of the benefits of using business analytics for effective decision making:

Improved Decision-making

Business analytics can help businesses make better decisions by providing them with insights into their data. This can help businesses to identify opportunities, mitigate risks, and improve their bottom line.

Increased Efficiency

Business analytics can help businesses to improve their efficiency by identifying areas where they can optimize their processes. This can lead to cost savings and improved customer service.

Enhanced Customer Insights

Business analytics can help businesses to gain a better understanding of their customers. This can help businesses to target their marketing and sales efforts more effectively and improve the customer experience.

Reduced Risk

Business analytics can help businesses to identify and mitigate risks. This can help businesses to avoid costly mistakes and protect their bottom line.

Improved Compliance

Business analytics can help businesses to comply with regulations. This can help businesses to avoid fines and penalties.

Key steps involved in business analytics for effective decision making

Define the problem: The first step is to define the problem that you are trying to solve. What are you hoping to achieve by using business analytics?

Collect the Data

Once you have defined the problem, you need to collect the data that you need to solve it. This data can come from a variety of sources, including internal data, external data, and social data.

Clean and Prepare the Data

Once you have collected the data, you need to clean and prepare it for analysis. This involves removing any errors or inconsistencies in the data.

Analyze the Data

The next step is to analyze the data using statistical and machine learning techniques. This will help you to identify trends, patterns, and relationships in the data.

Communicate the Results

Once you have analyzed the data, you need to communicate the results to the decision-makers. This involves presenting the results in a way that is easy to understand and actionable.

This book presents a collection of papers that illustrate the use of data analytics in different fields. The papers cover a variety of topics, including

Data Mining in Banks

This paper uses data mining techniques to identify patterns in customer behavior. These patterns can then be used to calculate the value at risk, which is a measure of the potential loss that a bank could face.

Value at Risk and Conditional Value at Risk

This paper discusses two different methods for calculating the risk of a financial portfolio. Value at risk (VaR) is a measure of the maximum loss that a portfolio is expected to experience over a given time period with a given confidence level. Conditional value at risk (CVaR) is a measure of the expected loss that a portfolio will experience after it has already experienced a loss of a certain magnitude.

Relevance of Big Data Analytics in Banking Sector

This paper discusses the importance of big data analytics in the banking sector. Big data analytics can be used to improve a bank's risk management, customer service, and fraud detection capabilities.

Performance Appraisal and Organizational Outcome

This paper uses data analytics to examine the relationship between performance appraisal and organizational outcome. The paper finds that performance appraisal can have a positive impact on organizational outcome, but only if it is properly designed and implemented.

HR Analytics and its Implications in Organizations

This paper discusses the use of HR analytics in organizations. HR analytics can be used to improve a company's workforce planning, talent management, and compensation decisions.

Stress Management Among Women Police Officers

This paper uses data analytics to examine the factors that contribute to stress among women police officers. The paper finds that women police officers are more likely to experience stress than men police officers, and that this stress can have a negative impact on their physical and mental health.

Marketing Analytics in Business

This paper discusses the use of marketing analytics in business. Marketing analytics can be used to improve a company's marketing campaigns, product development, and customer segmentation.

Impact of Data Analytics in Retail Industry

This paper discusses the impact of data analytics on the retail industry. Data analytics can be used to improve a retailer's inventory management, pricing, and customer experience.

Emerging Landscape in Business Analytics Technologies

This paper discusses the emerging trends in business analytics technologies. These trends include the use of artificial intelligence, machine learning, and cloud computing.

A Study on Supply Chain Management Practices of Seafood Industries in Kerala

This paper studies the supply chain management practices of seafood industries in Kerala. The paper finds that seafood industries in Kerala can improve their supply chain efficiency by using data analytics.

Gamut of Data Mining Incidental to Fraud Detection in the Era of Digital Banking