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Beschreibung

Stop typing and get more done with Dragon Professional Individual voice recognition software Tired of typing, but afraid to take the leap into voice recognition software? No problem! Dragon Professional Individual For Dummies, 5th Edition gives you a great overview of the industry-leading speech recognition software so you can start talking instead of typing in no time at all. With this easy-to-use guide, you'll quickly find out how to use Professional Individual to open documents, write emails and notes, update your Facebook status, and much more. The book includes everything you need to get started, from launching the software and basic dictating to controlling your desktop by voice, and tips for improving accuracy. Available for both Windows and Mac, Dragon Professional Individual is the gold standard for home and professional voice recognition software. Easy to use and much more efficient than typing, the software can take your productivity to the next level. * Get an introduction to everything you'll need to know to get started with Dragon Professional Individual voice recognition software * Find out how to access documents, write emails, and even update your Facebook status with nothing more than your voice * Includes the most updated information on the latest version of the software * Offers information for programmers and developers who want to use the software for mobile app development Dragon Professional Individual For Dummies, 5th Edition is your go-to resource to get up and running with this great voice recognition software in no time.

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Dragon® Professional Individual For Dummies®, 5th Edition

Published by: John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030-5774, www.wiley.com

Copyright © 2016 by John Wiley & Sons, Inc., Hoboken, New Jersey

Media and software compilation copyright © 2016 by John Wiley & Sons, Inc. All rights reserved.

Published simultaneously in Canada

No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except as permitted under Sections 107 or 108 of the 1976 United States Copyright Act, without the prior written permission of the Publisher. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

Trademarks: Wiley, For Dummies, the Dummies Man logo, Dummies.com, Making Everything Easier, and related trade dress are trademarks or registered trademarks of John Wiley & Sons, Inc. and may not be used without written permission. Dragon is a registered trademark of Nuance Communications, Inc. All other trademarks are the property of their respective owners. John Wiley & Sons, Inc. is not associated with any product or vendor mentioned in this book.

LIMIT OF LIABILITY/DISCLAIMER OF WARRANTY: THE PUBLISHER AND THE AUTHOR MAKE NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE ACCURACY OR COMPLETENESS OF THE CONTENTS OF THIS WORK AND SPECIFICALLY DISCLAIM ALL WARRANTIES, INCLUDING WITHOUT LIMITATION WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE. NO WARRANTY MAY BE CREATED OR EXTENDED BY SALES OR PROMOTIONAL MATERIALS. THE ADVICE AND STRATEGIES CONTAINED HEREIN MAY NOT BE SUITABLE FOR EVERY SITUATION. THIS WORK IS SOLD WITH THE UNDERSTANDING THAT THE PUBLISHER IS NOT ENGAGED IN RENDERING LEGAL, ACCOUNTING, OR OTHER PROFESSIONAL SERVICES. IF PROFESSIONAL ASSISTANCE IS REQUIRED, THE SERVICES OF A COMPETENT PROFESSIONAL PERSON SHOULD BE SOUGHT. NEITHER THE PUBLISHER NOR THE AUTHOR SHALL BE LIABLE FOR DAMAGES ARISING HEREFROM. THE FACT THAT AN ORGANIZATION OR WEBSITE IS REFERRED TO IN THIS WORK AS A CITATION AND/OR A POTENTIAL SOURCE OF FURTHER INFORMATION DOES NOT MEAN THAT THE AUTHOR OR THE PUBLISHER ENDORSES THE INFORMATION THE ORGANIZATION OR WEBSITE MAY PROVIDE OR RECOMMENDATIONS IT MAY MAKE. FURTHER, READERS SHOULD BE AWARE THAT INTERNET WEBSITES LISTED IN THIS WORK MAY HAVE CHANGED OR DISAPPEARED BETWEEN WHEN THIS WORK WAS WRITTEN AND WHEN IT IS READ.

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Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Control Number: 2015956888

ISBN: 978-1-119-17103-4

ISBN 978-1-119-17107-2 (ebk); ISBN 978-1-119-17106-5 (ebk)

Dragon® Professional Individual For Dummies®

Visit www.dummies.com/cheatsheet/dragonprofessionalindividual to view this book's cheat sheet.

Table of Contents

Cover

Introduction

About This Book

Conventions Used in This Book

Foolish Assumptions

Icons Used in This Book

Beyond the Book

Where to Go from Here

Part I: Getting Started with Dragon Professional Individual

Chapter 1: Knowing What to Expect

Clarifying What Dragon Professional Individual Can Do for You

Figuring Out What Dragon Professional Individual Can’t Do

Selecting the Right Dragon Product

Understanding Speech Recognition in Dragon

Chapter 2: Installing Dragon and Starting Basic Training

Installing Dragon Professional Individual on Your Computer

Creating a User Profile

Chapter 3: Launching and Controlling Dragon

Launching Dragon Professional Individual

Choosing or Switching User Profiles

Meeting the Face of Your Dragon Professional Individual Assistant

Why Use the Dragon Professional Individual DragonPad?

Tools and When to Use Them

Part II: Creating Documents and Spreadsheets

Chapter 4: Simply Dictating

Dictating 101: How to Dictate

Distinguishing between Text and Commands

Controlling Your (Cough! Sneeze!) Microphone

Tips for Talking

Punctuating and Capitalizing

Taking Up Space

Entering Different Numbers and Dates

Making Quick Corrections

Tackling Common Dictation Problems

Chapter 5: Selecting, Editing, and Correcting in DragonPad

Moving Around in a Document

Editing by Voice

Fixing Dragon Professional Individual’s Mistakes

Chapter 6: Basic Formatting in Text-Editing Applications

Knowing the Short Formatting Commands

Left, Right, and Center: Getting into Alignment

Using Bullets and Numbered Lists

Changing Font

Understanding Smart Formatting

Chapter 7: Proofreading and Listening to Your Text

Using Voice Commands for Playback

Proofreading and Correcting with Playback

Using the Text-to-Speech Feature

Chapter 8: Dictating into Other Applications

Finding Levels of Control

Getting Started

Creating Documents with the Dictation Box

Using Full Text Control Applications

Ordering from the Menu

Extending Posts to Facebook and Twitter

Chapter 9: Dipping into Word Processing

Saying the Right Thing

Natural Language Commands for Word

Choosing OpenOffice.org Writer

Chapter 10: Working with Excel

Doing Excel-lent Works with Spreadsheets

Improving Your Vocal Functions

Chapter 11: Using Recorded Speech

Why Record?

Setting Up to Use a Portable Recorder

Recording Your Dictation

Transferring Files from a Digital Recorder

Transcribing Your Recording

Correcting Your Transcription

Transcribing Someone Else’s Voice Recording

Part III: Communicating Online

Chapter 12: Sending and Receiving Email

Creating and Managing Emails

Interacting with Microsoft Outlook

Enhancing Email

Chapter 13: Working the Web

Browsing the Web

Going Places on the Web

Moving around a Web Page

Chapter 14: Dictating the Mobile Way

Dictating with Free Dragon Apps on Apple Mobile Devices

Having Fun with Dragon Go!

Dictating with Android Devices

Considering Dragon Anywhere

Part IV: Working Smarter

Chapter 15: Controlling Your Desktop and Windows by Voice

Ya Wanna Start Something?

Does It Do Windows?

Do Mice Understand English?

Dialoging with a Box

Chapter 16: Speaking More Clearly

Do You Need to Speak Better?

How Do You Do It?

Shouldn’t Dragon Professional Individual Meet You Halfway?

Chapter 17: Additional Training for Accuracy

Using the Accuracy Center

Personalizing Your Vocabulary

Setting Options and Formatting

Adjusting Your Acoustics

Finding or Training Commands

Getting More Information

Chapter 18: Improving Audio Input

Figuring Out Whether You Have an Audio Input Problem

Ensuring a Quiet Environment

Chapter 19: Having Multiple Computers or Users

Creating and Managing Users

Managing User Files

Chapter 20: Creating Your Own Commands

Creating Commands That Insert Text and Graphics

Introducing the Command Browser

Chapter 21: Getting Help from Your Desktop and Online

Getting Help from the DragonBar

Getting Help from Nuance

Dipping into Product Resources

Enhancing Community

Part V: The Part of Tens

Chapter 22: Ten Common Problems

Dictating but Nothing Happens

Dealing with Incorrect Results

Speaking Commands That Get Typed as Text

Failing to Control Text with Full Text Control

Discovering That Dragon Professional Individual Inserts Extra Little Words

Dealing with Slow Dictation

Uncovering Menu Commands That Don’t Work

Tracking Down Natural Language Commands That Don’t Work

Ascertaining That Undo Doesn’t Undo

Realizing That Start Doesn’t Start

Chapter 23: Ten Time- and Sanity-Saving Tips

Using Hotkeys in Dialog Boxes

Positioning the Microphone the Same Way Every Time

Changing Your Mouse Habits

Drinking with a Straw

Turning Off Automatic Spell Checking in Word Processors

Working on Small Pieces of Large Documents

Using Dictation Shortcuts

Turning the Microphone Off When You Stop Dictating

Selecting or Correcting Longer Phrases

Using the Physical Mouse and Keyboard

Chapter 24: Ten Mistakes to Avoid

Running a Lot of Other Programs and Dragon Professional Individual Simultaneously

Telling Dragon Professional Individual to Shut Down the Computer

Correcting What You Ought to Edit

Editing What You Ought to Correct

Cutting Corners on Training

Forgetting to Run Microphone Check Again When the Environment Changes

Using Somebody Else’s Username

Speaking into the Backside of the Microphone

Creating Shortcuts or Macros That Sound Like Single Common Words

Forgetting to Proofread

Chapter 25: Ten Stupid Dragon Tricks

Dictating “Jabberwocky”

Dictating the Gettysburg Address

Dictating Shakespeare

Dictating Proverbs

Dictating Limericks

Dictating “Mairzy Doats”

Turning Dragon Professional Individual into an Oracle

Singing

Dictating in Foreign Languages

Using Playback to Say Silly or Embarrassing Things

About the Author

Cheat Sheet

Advertisement Page

Connect with Dummies

End User License Agreement

Guide

Cover

Table of Contents

Begin Reading

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Introduction

Finally! Someone has freed you from that medieval torture rack, the keyboard, and its contemporary accessory, the mouse. You’ve been muttering epithets at your computer. Now you can actually speak to it. Although it still won’t take your epithets to heart, it will now at least write them down for your future convenience.

For those who can’t type or spell (or at least, not well), and for those whose bodies have been punished by keyboarding, Dragon Professional Individual spells relief (and other words, too). Dragon Professional Individual gives your lips their job back: being your principal data output device. In fact, with Dragon Professional Individual, you may be able to type faster with your lips than with your fingers. At the same time, you can eliminate spelling errors (and spell checking) from your life. Yes, it’s true!

Dragon Professional Individual can do great things soon after you open the box, but too often, its talents lie hidden. Recognizing speech is one of those human talents that is still very complex to a computer. Recognizing human speech is as much a miracle for a computer as computing the precise value of pi is for a human. (Computing the highly abstract value of pie, oddly enough, is much easier for a human.)

Dragon Professional Individual borders on being miraculous, but to get really practical results, you have to meet this miracle halfway. Perhaps you have been wondering what all the excitement is about, either because you are thinking of getting Dragon Professional Individual or because, so far, Dragon Professional Individual hasn’t excited you. Dragon Professional Individual For Dummies is here to help.

About This Book

This book reveals the stuff you need to know to turn Dragon Professional Individual from a technical miracle into a working tool on your Windows computer. I also cover how to use Dragon Professional Individual on your smartphone and tablet. Following are a dozen things this book can help you do:

Discover what Dragon Professional Individual can and can’t do.

Help Dragon Professional Individual to recognize your voice.

Run Dragon Professional Individual in the best way for your application.

Use voice commands to get the formatting you want.

Correct Dragon Professional Individual when it makes a mistake.

Add to or customize Dragon Professional Individual’s vocabulary.

Speak better for better recognition.

Control your desktop by voice.

Transcribe speech from a portable recorder.

Use Playback and text-to-speech tools to help proofread.

Choose hardware for better performance.

Create your own dictation shortcuts and custom commands.

Conventions Used in This Book

Ever try to describe something basically simple and discover that the description made it ridiculously complex instead? Well, it’s that way with describing Dragon Professional Individual commands, so I try to simplify the job by using some typographic conventions. You won’t really need to think about the typography much (let alone go to any conventions about it), but in case you’re wondering about it, here’s what it means:

I put Dragon Professional Individual commands (the ones you speak, not the menu choices) in bold and initial capitals, enclosed in quotation marks, such as “

Scratch That.

When part of a Dragon Professional Individual command varies according to what you are trying to do, I indicate the variable part in angle brackets (<

and

>), as in:

“Format That <

font

>.”

The term

<

font

>

here represents one of the many fonts allowed by that command, like Arial.

When part of a Dragon Professional Individual command is text from an example I discuss, I put that part in italics. For example,

“Select

we put that part”

is a command telling Dragon Professional Individual to select the text “we put that part.”

Where I want you to pause slightly in a command, I put a comma where the pause should be. For instance, if I tell you to say,

“Caps On,

The Sands of Barcelona,

Caps Off,”

I want you to pause briefly where those commas appear.

Foolish Assumptions

I think you are a person of elevated literary taste and acute discernment, who aspires to converse with computers. Beyond that, I assume certain things about you, my esteemed reader.

I assume you are a new user of Dragon Professional Individual. I also assume you are passably familiar with Microsoft Windows.

I figure you are picking up this book for any of the following reasons:

You have installed Dragon Professional Individual and are baffled by it.

You are impressed by Dragon Professional Individual but wonder if you are getting the full benefit of it.

You’d like Dragon Professional Individual to work more accurately.

You can’t get all the Dragon Professional Individual features to work.

Dragon Professional Individual works, but not consistently.

You don’t have Dragon Professional Individual, and are wondering if you would like it.

Icons Used in This Book

Like a Dairy Queen ice-cream Blizzard, For Dummies books are packed full of cool, crunchy tidbits. Accordingly, you’ll find the text studded with attractive two-color icons, pointing out tips, warnings, reminders, and the like. (Yes, of course, black and white are colors!) Here are the icons you’ll find:

Tips are insights and shortcuts that make your life easier, your wit sharper, and your hair more silky and manageable.

You don’t have to read paragraphs marked with Technical Stuff, but you’ll be a finer, more moral person if you do.

I used to know what this icon was for, but I forget. Oh! It notes a topic that I mention and that you should remember.

This icon marks things that are likely to blow up in your face or at least may cause problems if you don’t heed the warning.

Beyond the Book

I’ve provided additional information about Dragon Professional Individual online to help you on your way:

Cheat Sheet:

Check out

www.dummies.com/cheatsheet/dragonprofessionalindividual

to learn how to start dictation, use punctuation, correct dictation, get help, and use Dragon with other applications.

Online articles:

On several of the pages that open each of this book’s Part pages, you’ll find links to what the folks at

For Dummies

call Web Extras, which expand on some concept I’ve discussed in that particular section. You can find them at

www.dummies.com/extras/dragonprofessionalindividual

.

Where to Go from Here

The next step depends on what you need right now. If you’re stuck on a particular aspect of Dragon Professional Individual right now, look it up in the index and turn straight to that topic. If you are a newbie, why not just turn this page?

Let’s get started!

Part I

Getting Started with Dragon Professional Individual

Visit www.dummies.com for more great Dummies content online.

In this part …

Before you get started with Dragon Professional Individual, you’ll discover what the speech recognition software can and can't do and how it gets to know your way of speaking.

The first steps in using this software are to install it, create a User Profile, and train it to understand your voice.

The fun begins when you launch Dragon Professional Individual and learn your way around the interface. I guide you through the process so that you can get up and running quickly.

Chapter 1

Knowing What to Expect

In This Chapter

Clarifying what Dragon Professional Individual can do

Figuring out what Dragon Professional Individual can’t do

Selecting the right Dragon product

Voice recognition is used in places like cars, hospitals, and legal offices. Yet, some people are still skeptical about software that enables you to dictate to your computer and get a transcription of what you said. People think it’s very cool, but they secretly wonder if it really works.

It works. (And it is really cool.) Right out of the box, today’s Dragon Professional Individual reports up to 99 percent accuracy. I bet that’s a score you’d like for your own personal output. Well then, read this book and dive right in. You’ll be rewarded with higher productivity and hands-free computing.

Sections of this book were written by dictating them into Dragon Professional Individual. It was a lot of fun, and I predict that you will also find Dragon Professional Individual to be useful and fun — if you approach it with the appropriate expectations.

Clarifying What Dragon Professional Individual Can Do for You

Something about dictating to a computer awakens all kinds of unrealistic expectations in people. If you expect it to serve you breakfast in bed, you’re out of luck. I didn’t write this book by saying, “Computer, write a book about Dragon Professional Individual.” I had to dictate it word for word, just as I would have had to type it word for word if I didn’t have Dragon Professional Individual.

So what are realistic expectations? Think of Dragon Professional Individual the way that you think about your keyboard and mouse. It’s an input device for your computer, not a brain transplant. It doesn’t add any new capabilities to your computer beyond deciphering your spoken words into text or ordinary PC commands. If you say, “Go make me a sandwich,” Dragon Professional Individual will dutifully type “go make me a sandwich” into whatever word-processing application happens to be open.

Just because your computer can understand what you say, don’t expect it to understand what you mean. It’s still just a computer, you know.

Here are five specific things you can expect to do with Dragon Professional Individual, and where to look for more details about how to do them:

Browse the web.

If you use Internet Explorer (IE) (or Chrome or Firefox) and Dragon Professional Individual together, you can cruise around the web without ever touching your keyboard or mouse. Pick a website from your Favorites menu, follow a link from one web page to another, or dictate a URL (web address) into the Address box, leaving your hands in your lap the whole time. See

Chapter 13

for details.

Control your applications.

If you see the name on a menu, you can say click and the name and watch it happen — not just in Dragon Professional Individual but in your other applications as well. If your email program has a Check Mail command on its menu, then you can check your email by saying a few words. Anything that your spreadsheet has on a menu becomes a voice command you can use. Ditto for hotkeys: If pressing some combination of keys causes an application to do something you want, just tell Dragon Professional Individual to press those keys. See

Part II

.

Control your desktop.

Applications will start running just because you tell them to. Use your voice to open and close windows, switch from one open window to another, and drag and drop stuff from here to there. See

Chapter 15

.

Dictate into a digital recorder and let Dragon Professional Individual transcribe it later.

You need Dragon Professional Individual and a digital (or very good analog) recorder. See

Chapter 11

.

Write documents.

Dragon Professional Individual is darn good at helping you write documents. You talk, and it types. If you don’t like what you said (or what Dragon Professional Individual typed), tell Dragon Professional Individual to go back and change it. You can give vocal instructions to make elements bold, italic, large, small, or set in a particular font.

Chapters 3

,

4

,

5

, and

6

explain what you need to know to write documents in the Dragon Professional Individual DragonPad itself. If you want to dictate into Microsoft Word or Corel WordPerfect, see

Chapter 9

. For all other applications, see

Chapter 8

.

Now, I happen to think that’s plenty to get excited about. I can make my own sandwiches, thank you.

Figuring Out What Dragon Professional Individual Can’t Do

Even with Dragon Professional Individual, your computer’s capability to understand English is more limited than what you can reasonably expect from a human. People use a very wide sense of context to figure out what other people are saying. We know, for instance, what the teen behind the counter at Burger King means when he asks, “Wonfryzat?” (That’s fast-food-employed teenspeak for “Do you want fries with that?”) We’d be completely confused if that same teenager walked up to us at a public library and asked, “Wonfryzat?”

Dragon Professional Individual figures things out from context, too, but only from the verbal context (and a fairly small verbal context at that). It knows that “two apples” and “too far” make more sense than “too apples” and “two far.” But two- to three-word context seems to be about the extent of the software’s powers. (I can’t say exactly how far it looks for context, because Nuance, the manufacturer, is understandably pretty hush-hush about the inner workings of Dragon Professional Individual.) It doesn’t understand the content of your document, so it can’t know that words like “Labradoodles” and “Morkies” are going to show up just because you’re talking about dogs.

However, Dragon does use context in its analysis. Dragon Professional Individual has collected millions of hours of dictation from customers and uses this data to better understand the language. A word receives a frequency score that shows how often the word appears and how often the word appears before or after other words. This data is then used to determine the best choice; for example, when you mention “too” or “two.”

Try to speak in slightly longer utterences. The more you say in one breath, the more data Dragon has. But be careful: Try to say too much at one time, and you will likely trail off or start to mumble as you lose concentration.

Consequently, you can’t expect Dragon Professional Individual to understand every form of speech that humans understand. In order to work well, it needs advantages like these:

Familiarity: Each person who dictates to Dragon Professional Individual can train it so that Dragon Professional Individual builds an individualized user model.

Even though you no longer have to train Dragon, it still creates a speaker-dependent profile. After the audio setup is complete, Dragon Professional Individual is already making it unique to you. That’s why you must always use your own profile.

Identification:

Each time you start dictating, you need to identify yourself so that Dragon Professional Individual can load the right user model.

One user at a time:

Dragon Professional Individual loads only one user model at a time, so it can’t transcribe a meeting during which several people talk, even if it has user models for all of them.

Constant volume:

You can’t plunk a microphone down in the middle of the room and then pace around while you dictate.

Use a good, Nuance-approved microphone.

You can find a list at

http://support.nuance.com/compatibility

. Position the microphone the same way every time or sit in front of your computer. Try to stay at the same distance from your PC’s internal array microphone.

Don’t mumble or let your voice trail off.

Dragon does a pretty good job with accents, as long as you’re consistent.

Reasonable background noise:

Humans may be able to understand you when your favorite drummer is blasting away on your speakers or the blow dryer is on. They may be reading your lips at least part of the time, and they can guess that you’re probably saying, “Turn that thing down!” Dragon Professional Individual lacks in the lip-reading department, as well as in the capability to make obvious situational deductions.

Reasonable enunciation:

You don’t have to start practicing “Moses supposes his toeses are roses,” but you do need to realize that Dragon Professional Individual can’t transcribe sounds that you don’t make. See

Chapter 16

for an in-depth discussion of this issue.

Standard turn-of-the-millennium English prose:

If you want to be the next James Joyce, stick to typing. You can have some fun by trying to transcribe Shakespeare or things written in other languages (I had fun in

Chapter 25

), but it isn’t going to work very well (unless you do some really extensive training). On the other hand, Dragon Professional Individual is just the thing for writing books, blog posts, and reports.

Letting someone else use your profile will negatively affect your accuracy.

Selecting the Right Dragon Product

Dragon doesn’t have a single product; it’s a family of products. And like most families, some members are richer than others. Depending on the features you want, you can pay a hefty price for software. You get what you pay for.

In spite of its members’ socioeconomic differences, this family gets along pretty well. All the products are based on the same underlying voice recognition system, so they create the same kinds of user files. This fact has two consequences for you as a user:

All the products are about equally accurate at transcribing your speech. However, the Legal version has specific legal terms included, and the language models are more tuned to expect legal phrases. The same idea holds true for the Medical version.

Upgrading to a better version is easy.

You can start out with the inexpensive Dragon NaturallySpeaking Home edition, test whether you like this whole idea of dictation, and then move up to a full-featured version without having to go through training all over again.

Which edition is best for you depends on why you’re interested in Dragon in the first place. Are you a poor typist who wants to be able to create documents more quickly? A good typist who is starting to worry about carpal tunnel syndrome? A person who can’t use a mouse or keyboard at all? A busy executive who wants to dictate into a recorder rather than sit in front of a monitor? Is price an important factor to you? Do you need Dragon to recognize a large, specialized vocabulary? Do you want to create macros that enable you to dictate directly into your company’s special forms?

The more features you want, the more you should expect to pay.

Expanding the use of speech recognition

Speech recognition software is entrenched in many private sector industries. Dragon serves several industries, including the following:

Financial:

Dragon helps financial people manage their paperwork and meet compliance requirements.

Legal and medical:

Transcription and documentation play a major role in keeping things moving in the legal and medical fields. Dragon significantly cuts the time needed to produce various documents.

Insurance:

This one is self-explanatory. Anything that cuts down on paperwork in the insurance industry is clearly a public service.

The public sector uses Dragon as follows:

Education:

It is well documented that Dragon can help level the playing field for students who face learning challenges. Teachers can provide better learning experiences to all their students.

Accessibility:

Dragon makes a major contribution to people who are challenged by the use of a keyboard or mouse. The software provides access to the web and opens up the world to people who might otherwise be denied digital access.

Public safety:

Dragon’s capability to save time on paperwork frees up law enforcement professionals to do the work that keeps us safe.

The latest generation of the Dragon family

The current generation of Dragon products was released in the second half of 2015. In addition to the usual bug fixes and incremental improvements that you expect in a new version of an application, Nuance is splitting its next version of Dragon into Dragon Professional Individual and Dragon Professional Group.

Dragon Professional Individual and Professional Group still have the same great features, including the following:

Up to 99 percent accuracy:

Every facet of Dragon Professional Individual works faster by cutting down on the time required for the program to recognize dictation and produce output.

Fast response time:

Response to commands is fast and makes dictating less about stopping and starting. You can pay attention to longer phrases with pauses in between.

Shortcuts for common commands:

Nuance has anticipated many of the common commands that you want to use and has created shortcuts for them.

No training to set up:

You don’t have to spend time reading documents. Nuance has made this version a five-minute task.

The well-designed DragonBar:

Using the DragonBar is easier than ever before. It’s streamlined and can be collapsed or opened at the click of a mouse. No extended menu needed, either.

Here are some of the new features in Dragon Professional Individual:

Advanced custom commands:

You can create and import powerful commands to automate tasks and can also easily insert variable fields in auto-text commands.

The ability to transcribe someone else’s voice from an audio file:

Another exciting new feature is the ability to transcribe another voice without requiring the speaker to be personally present to train a profile.

Improved Help to get a new user up to speed and running quickly:

In-context Help with “What can I say?” that gives you top commands to say depending on which application you are in, enhanced Tutorial, and enhanced online Help support.

The new Dragon Professional Group product is aimed at productivity for the enterprise:

Enabling and managing multiple desktops with Dragon in an enterprise using administrative tools as well as the option to connect with the Nuance User Management Center, for centralized administration

Volume licensing with maintenance and support options

Nuance is also introducing Dragon Anywhere. This is a new application available for iOS and Android devices. You can multiply your productivity by dictating to your mobile devices, and the following features are available:

Edit and format right on your mobile device:

Enjoy the ability to work right on your device to get your document in shape.

No limit on speaking length:

You can talk as long as you want to get the job done to your satisfaction.

Here are the some of the other Dragon NaturallySpeaking products with a few comments about their features:

Dragon Home:

This entry-level edition is perfect for people who hate to type. Since the other editions have more powerful features better suited for work, it is recommended for use at home. It is as accurate as the more expensive editions, enables control of the Windows desktop, includes a Dictation Box for dictating into other applications, and enables you to browse the web by voice. The Home version includes Full Text Control for a number of applications and some Natural Language Commands for Word, WordPerfect, and OpenOffice Writer. It doesn’t support Full Text Control in Excel or playback of your own voice for corrections. The Home edition is perfect if you’re planning to dictate only the first draft of documents, which you then polish using a mouse and keyboard. This version probably isn’t the best choice for people with physical disabilities.

DragonPremium:

Premium includes all the Home edition’s features, plus a few extras. It’s also recommended for home use. It enables you to select a piece of your document and play back your own dictation, a great feature when you’re trying to correct a mistake that either you or Dragon made 20 minutes ago. It also opens the possibility of dictating into a recorder (including a smartphone) and letting Dragon transcribe it later. See

Chapter 11

.

Dragon Legal and Dragon Medical Practice Edition: At heart, these two editions begin with the Professional edition, but Nuance has done some of the work that I describe about the office geek in the preceding bullet.

Medical edition:

Comes out of the box knowing the names of obscure diseases, body parts, and pharmaceuticals. The Medical versions can be seen as their own family of products. There are versions for different types of healthcare providers and organizations. It is important to know that the Medical versions of Dragon are the only versions that will allow you to dictate into an electronic medical report (EMR or EHR) application.

Legal edition:

Knows

amicus curiae, habeas corpus,

and a bunch of other Latin legal terminology that would make the Professional edition throw up its proverbial hands.

Nuance may be changing the name of Dragon Legal 13 and Dragon Premium 13 in the upcoming future. At the time of this writing, it remains the same.

Dragon for the Mac:

I cover the Dragon Windows products in this book, but Nuance also has a collection of products for the Mac, including Dragon for Mac and Dragon Dictate Medical for Mac. If you know some Mac users, tell them to check these out. (For use with mobile devices, including the iPhone, iPod, or iPad, see

Chapter 14

.)

In addition to these off-the-shelf products, you can also have Dragon Professional Group installed on your office network. This corporate option goes beyond the scope of what I cover in this book. If you’re interested in this option, contact Nuance directly. Training programs for your staff are also available.

Understanding Speech Recognition in Dragon

Nuance has eliminated the training during set-up. But if you really want to make Dragon Professional Individual blazing fast, you should train it to understand you and the special words and phrases you use. So why does Dragon Professional Individual need to be customized before it understands your speech? The simple answer is that speech recognition is probably one of the hardest things your computer does. Humans may not think speech recognition is hard, but that’s because they are good at it. LeBron James probably has trouble understanding why the rest of us think it’s so hard to dunk a basketball.

This section explains why deciphering speech is hard for computers and how training Dragon Professional Individual can overcome these difficulties. I hope that understanding these issues will give you confidence that the extra effort is worth it.

Dragon Professional Individual comes out of the box not knowing anything about you. It has to work as well for a baritone with a Scottish accent as for a mezzo-soprano with a slight lisp. It needs time to figure out how you talk.

Training continues for as long as you keep using Dragon Professional Individual. It makes mistakes, you correct them, and it learns. That’s the process. It gets better and better the more frequently you use it.

The exact error rate depends on many factors: how fast your computer is, how much memory it has, how good your microphone is, how quiet the environment is, how well you speak, what sound card your computer has, and so on.

Dragon Professional Individual is up to 99 percent accurate out of the box and it gets better as long as you keep correcting it. Don’t be lazy.

What’s so hard about recognizing speech, anyway?

If three-year-olds can recognize and understand speech (other than the phrase “go to bed”), why is it so hard for computers? Aren’t computers supposed to be smart?

Well, yes and no. Computers are very smart when it comes to brain-straining activities like playing chess and filling out tax returns, so you may think they’d be whizzes at “simple” activities like recognizing faces or understanding speech. But after about 50 years of trying to make computers do these simple things, programmers have come to the conclusion that a skill isn’t simple just because humans master it easily. In fact, our brains and eyes and ears are chock-full of sophisticated sensing and processing equipment that still runs rings around anything we can design in silicon and metal.

We humans think it’s simple to understand speech because all the really hard work is done before we become conscious of it. To us, it seems as if English words just pop into our heads as soon as people open their mouths. The unconscious (or preconscious) nature of the process makes it doubly hard for computer programmers to mimic. If we don’t know exactly what we’re doing or how we do it, how can we tell computers how to do it?

To get an idea of why computers have such trouble with speech, think about something that they’re very good at recognizing and understanding: touch-tone phone numbers. Those blips and bloops on the phone lines are much more meaningful to computers than they are to people. Several important features make the phone tones an easy language for computers, as I discuss in the following list. English, on the other hand, is completely different:

The touch-tone “vocabulary” has only 12 “words” in it.

After you know the tones for the ten digits plus * and #, you’re in. English, on the other hand, has hundreds of thousands of words.

None of the words sound the same.

On the touch-tone phone, the “1” tone is distinctly different from the “7” tone. But English has homonyms, such as

new

and

gnu,

and near homonyms, like

merrier

and

marry her.

Sometimes entire sentences sound alike: “The sons raise meat” and “The sun’s rays meet,” for example.

All “speakers” of the language say the words the same way.

Push the 5 button on any phone, and you get exactly the same tone. But an elderly man and a 10-year-old girl use very different tones when they speak; and people from Great Britain, Canada, and the United States pronounce the same English words in very different ways.

Context is meaningless.

To the phone, a 1 is a 1 is a 1. How you interpret the tone doesn’t depend on the preceding number or the next number. But in written English, context is everything. It makes sense to “go to New York.” But it makes no sense to “go two New York” or “go too New York.”

What’s a computer to do?

In order to work effectively for you, a speech-recognition program like Dragon Professional Individual needs to combine four vastly different areas of knowledge. It needs to know a lot about speaking in general, about the spoken English language in general, about the way your voice sounds, and about your word-choice habits.

How Dragon Professional Individual knows about speech and English in general

Dragon Professional Individual gets its general knowledge from the folks at Nuance, some of whom have spent most of their adult lives analyzing how English is spoken. Dragon Professional Individual has been programmed to know in general what human voices sound like, how to model the characteristics of a given voice, the basic sounds that make up the English language, and the range of ways that different voices make those sounds. It has also been given a basic English vocabulary and some overall statistics about which words are likely to follow which other words. (For example, the word medical is more likely to be followed by miracle than by marigold.)

How Dragon Professional Individual learns about your voice

Dragon Professional Individual learns about your voice by listening to you. Dragon Professional Individual goes on learning about your voice every time you use it. When you correct a word or phrase that Dragon Professional Individual has guessed wrong, Dragon Professional Individual adjusts its settings to make the mistake less likely in the future.

Dragon learns even when you make keyboard edits or delete everything and start over, taking the net result of your dictation or typed text and using it to help improve its accuracy.

Dragon Professional Individual learns in two ways:

The Language Model:

When you make edits with your keyboard, Dragon will update your Language Model and better understand which words you use and when. However, Dragon Professional Individual will never add a word to your vocabulary unless you add it manually in the Vocabulary Editor or use the

“Spell That”

option to make your correction.

The Acoustic Model:

Dragon becomes more accurate by updating your Acoustic Model, which is how you sound and pronounce words. When you make corrections with your voice, Dragon updates both your Language Model and your Acoustic Model because it now has both the text and the audio associated with that text.

Although you can correct with your keyboard, Dragon becomes smarter when you correct with your voice. Either way, though, Dragon gets better!

How Dragon Professional Individual learns your word-choice habits

Dragon Professional Individual learns how you choose words if you choose to have emails or documents analyzed. It may seem as if Dragon Professional Individual is just learning how you say some unusual words. But, in fact, running this tool is worthwhile even if no new words are found, because Dragon Professional Individual analyzes how frequently you use common words and which words are likely to be used in combination.

Dragon Professional Individual comes out of the box knowing general facts about the frequency of English words, but having Dragon learn from emails or documents helps sharpen those models for your particular vocabulary.

For example, if you want to use Dragon Professional Individual to write a report, let it study your previous reports. Dragon Professional Individual will learn that the names of your colleagues appear much more frequently than they do in general English text. It is then much less likely to misinterpret your boss Johan’s name as John or yawn.

Onward to Customizing!

By enabling you to install Dragon Professional Individual, your computer has taken on one of the hardest tasks a PC ever faces. It needs your help. If you use it with patience and persistence, and if you gently but firmly correct your Dragon Professional Individual assistant whenever it makes a mistake, you’ll be rewarded with a computer that takes your verbal orders and transcribes your dictation without complaint (and even without a coffee break, unless you need one).

But I read in a magazine …

Quite a few magazine and newspaper articles have been written about voice recognition in general, and Dragon Professional Individual in particular. Almost all of them contain an example that’s something like this: A guy says into a microphone, “Send email to Bob about Friday’s meeting. Period. Bob, comma, glad you’re going to be there. Period.”

As if by magic, an email application opens, a message window appears, Bob’s email address is pulled out of an address book somewhere, “Friday’s meeting” is entered on the subject line, and the following text is entered into the message body: “Bob, glad you’re going to be there.”

The example is completely legitimate, as you can see in Chapter 12. But you need to keep something in mind: If you say, “Do the numbers on February’s revenue receipts,” your spreadsheet just sits there.

Like any good magician’s trick, more appears to be happening than actually happens. The computer has not suddenly been granted intelligence that rivals that of a human. The Nuance programmers have created a handful of scripts for doing everyday tasks, like generating email messages and entering new events into a calendar program. They’ve made the commands sound like the instructions you would give a personal assistant, and they’ve set things up so that a lot of similar-sounding commands produce the same result. But if you say, “Zip a message off to Bob,” nothing happens.

Impressive? Yes. Magic? Not quite. It’s still just a computer.

Chapter 2

Installing Dragon and Starting Basic Training

In This Chapter

Installing Dragon Professional Individual on your computer

Creating a user profile

Assisting Dragon in recognizing your voice

By now, you have decided that Dragon Professional Individual is best for you, you’ve concluded that your hardware configuration is appropriate, and you may be sitting in front of your computer ready to get started. It’s exciting to anticipate using a tool that can make you more productive every day!

But before you can start saving all that time, you need to install the program and create a user profile. Installing Dragon Professional Individual is easy. In most cases, you just put the DVD into your DVD-ROM drive and follow the directions on the screen. Setting up your profile is really quick, too. You will be asked some questions about your speaking style, but the good news is that they’re all questions you know the answers to.

There is no training process to complete to get started. You can go back and read aloud some well-known material chosen for you to improve performance. The program will work on its own to improve accuracy, and you can help it along. I cover that in later chapters. In the late 1990s, training Dragon was a long, boring process. But fear not! Those days are over. By the end of this chapter, you will be ready to start dictating your project plan for that next great start up!

Installing Dragon Professional Individual on Your Computer

Whether you’re installing Dragon Professional Individual for the first time or installing over a previous version, the process is easy. If you have user profiles from Dragon NaturallySpeaking versions 12 or 13, the Upgrade Wizard finds those user profiles and sets them up in version 14. Otherwise, you’re guided through the creation of a new user profile. Follow these steps:

Find the envelope that contains the installation DVD.

The DVD in the white envelope has a label with a serial number on it. The serial number enables you to activate the program, so keep it handy. You’ll see duplicates of the number in a peel-off label format for your convenience.

Paste the duplicate serial numbers in places that you can easily access.

For safekeeping, peel two of them off (leaving one on the envelope) and put them on your software receipt, in the front of this book, or in a file folder where you’ll be able to find them again.

Plug in a microphone.

Microphones other than those with a USB plug into your computer’s sound card. If you have a desktop computer, turn the computer so that you can see the back where all the cables are. Your computer likely has color-coded jacks for the microphone and the headset along with small icons showing a mic and a headset. The headset has two color-coded plugs that correspond to the ones on the headset. Insert the plugs into the jacks as shown in the photo they supply.

If you don’t want to plug in an external mic, you also have the option to use the internal microphone.

Put the installation DVD into your DVD drive.

The Windows AutoRun feature starts running the installation program automatically.