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Good Manufacturing Practice (GMP) refers to advice and guidance put in place to outline the aspects of production and testing that can impact the quality and safety of a product. In the case of food and drink, GMP is aimed at ensuring that products are safe for the consumer and are consistently manufactured to a quality appropriate to their intended use. Manufacturers have for several years been driving towards such goals as Total Quality Management (TQM), lean manufacturing and sustainability – GMP is bound up with these issues. The ever-increasing interest amongst consumers, retailers and enforcement authorities in the conditions and practices in food manufacture and distribution, increases the need for the food manufacturer to operate within clearly defined policies such as those laid down in GMP. The ability to demonstrate that Good Manufacturing Practice has been fully and effectively implemented could, in the event of a consumer complaint or a legal action, reduce the manufacturer’s liability and protect them from prosecution.
First launched in 1986, IFST’s Good Manufacturing Practice Guide has been widely recognized as an indispensable reference work for food scientists and technologists. It sets out to ensure that food manufacturing processes deliver products that are uniform in quality, free from defects and contamination, and as safe as it is humanly possible to make them. This 6th edition has been completely revised and updated to include all the latest standards and guidance, especially with regard to legislation-driven areas such as HACCP.
The Guide is a must have for anyone in a managerial or technical capacity concerned with the manufacture, storage and distribution of food and drink. It is also a valuable reference for food education, training and for those involved in food safety and enforcement. Food scientists in academic and industry environments will value its precision, and policy makers and regulatory organizations will find it an indispensable guide to an important and multifaceted area.
About IFST
IFST is the leading independent qualifying body for food professionals in Europe and the only professional body in the UK concerned with all aspects of food science and technology. IFST members are drawn from all over the world and from all ages and backgrounds, including industry (manufacturing, retailing and food service), universities and schools, government, research and development, quality assurance and food law enforcement. IFST qualifications are internationally recognised as a sign of proficiency and integrity.
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Table of Contents
Cover
Title page
Copyright page
Foreword
Acknowledgements
Preface to the Sixth Edition
Preface to the Fifth Edition
Preface to the Fourth Edition
Preface to the Third Edition
Preface to the Second Edition
Decision Makers’ Summary
The Basis for GMP
Effective Manufacturing Operations
Effective Food Control
Responsible Management
PART I – GENERAL GUIDANCE
1 INTRODUCTION
2 QUALITY MANAGEMENT SYSTEM
Principle
Explanatory Note
Good Manufacturing Practice (GMP)
Food Control
Quality Management Systems
Effective Manufacturing Operations
Effective Quality Control
3 HAZARD ANALYSIS CRITICAL CONTROL POINT (HACCP)
Principle
Hygienic Practice and Prerequisite Programmes (PRPs)
HACCP
Hazard Analysis and Operability Study (HAZOP)
4 FOOD ALLERGENS
Principle
Food Allergens
5 FOREIGN BODY CONTROLS
Principle
Sources of Foreign Bodies
Prevention
Metal/Foreign Body Detection and Removal
6 MANUFACTURING ACTIVITIES
Principle
General
Process Evaluation
Production
Operator Procedures
Raw Materials
Packaging Materials
Processing and Packaging
Intermediate Products
Finished Product
Storage
Transport
7 MANAGEMENT REVIEW AND INTERNAL AUDIT
Principle
Management Review
Inputs to the Review Process
Outputs from the Review Process
Resourcing the QMS/FSMS
Legislative and Industry Guidance
Internal Audit
8 PRODUCT AND PROCESS DEVELOPMENT AND VALIDATION
Principle
Customer Requirements
Design Objectives
Regulatory Requirements
Planning
Quality Plan
Labelling
9 DOCUMENTATION
Principle
General
Quality Manual
Delivery/Intake Inspection Records
In-Process/Production and Finished Product Inspection Records
Master Forms
Control of Records Procedure
Document Approval, Amendment and Control Procedure
10 PRODUCT IDENTIFICATION AND TRACEABILITY
Principle
Product Identification
Traceability Procedure
Lot Marking Regulations
Genetically Modified Organism (GMO) Regulations
Provenance, Identity Claims and Assurance Status
11 PERSONNEL AND TRAINING
Principle
General
Qualifications
Supplier Quality Assurance
Recruitment and Selection
Training
Cessation of Employment
Food Hygiene and Personal Hygiene
Personal Hygiene Policy
Agency Staff
Ethical Trading Initiative Base Code
12 PREMISES AND EQUIPMENT
Principle
General
Premises
Equipment
Maintenance
Brittle Material Procedures
Knife/Scissors/Blade Procedures
13 WATER SUPPLY
Principle
General
Boil Water Advice
Water Sampling Procedure
14 CLEANING AND SANITATION
Principle
General
Cleaning Schedule/Procedures
Site Hygiene Plan
Cleaning in Place (CIP)
Efficiency of Cleaning
Equipment and Storage
15 INFESTATION CONTROL
Principle
UK/EU Legislation
Pest Control Programme
16 PURCHASING
Principle
General
Supplier Quality Assurance
Use of Outside Services
17 PACKAGING MATERIALS
Principle
General
Storage
18 INTERNAL STORAGE
Principle
General
Storage of Chemicals, Lubricants and Oils
19 CRISIS MANAGEMENT, COMPLAINTS AND PRODUCT RECALL
Principle
Complaints
Product Withdrawal and Recall
Emergency Procedure
Business Continuity Management
20 CORRECTIVE ACTION
Principle
General
Customer Complaints/Depot Rejections
21 REWORKING PRODUCT
Principle
General
Rejection
Relabelling
22 WASTE MANAGEMENT
Principle
General
Waste Minimisation Audit
23 WAREHOUSING, TRANSPORT AND DISTRIBUTION
Principle
General
24 CONTRACT MANUFACTURE
Principle
Contract Acceptance
Third-Party Certification
25 CALIBRATION
Principle
General
26 PRODUCT CONTROL, TESTING AND INSPECTION
Principle
General
Quantity Control
Label Control
Shelf-Life Assessment
Despatch Quality Control Procedures
Food Safety Monitoring and Verification
27 LABELLING
Principle
General
28 ELECTRONIC DATA PROCESSING AND CONTROL SYSTEMS
Principle
Implementation and Operation
Responsibility for Systems
Security
Back-Up
29 GOOD CONTROL LABORATORY PRACTICE AND USE OF OUTSIDE LABORATORY SERVICES
Principle
EU GLP
Resources
Premises
COSHH
Equipment
Cleanliness
Reagents, Controls and Standards
Sampling
Methods
Documentation
Records of Analysis
Specifications
Testing
Contract Analysis
Accreditation
30 ENVIRONMENTAL ISSUES
Principle
General
IPPC
31 HEALTH AND SAFETY ISSUES
Principle
General
PART II – SUPPLEMENTARY GUIDANCE ON SOME SPECIFIC PRODUCTION CATEGORIES
32 HEAT-PRESERVED FOODS
General
Heat Treatment
Commercial Sterility
In-Container Heat Treatment
Heat Treatment Followed by Aseptic Packaging
33 CHILLED FOODS
General
Ingredients
Product Formulation/Characteristics
Processing Parameters
Intended Use of the Product
The Chill Chain
Manufacturing Hygiene
Shelf Life
Application of HACCP
Quality Control
High-Risk Areas (HRAs)
34 FROZEN FOODS
General
Personnel and Testing Facilities
Raw Materials
Formulation
Processing
Storage
Freezing
Packaging
Cold Chain
General
35 DRY PRODUCTS AND MATERIALS
General
Grinding, Mixing and Sieving
General Hygiene
Contamination
Microbiology
Packaging and Storage
36 COMPOSITIONALLY PRESERVED FOODS
37 FOODS CRITICALLY DEPENDENT ON SPECIFIC INGREDIENTS
General
38 IRRADIATED FOODS
General
Facilities and Control of the Process
Food Quality
Application of the Process
Re-Irradiation
Import
Export
Labelling
39 NOVEL FOODS AND PROCESSES
General
40 FOODS FOR CATERING AND VENDING OPERATIONS
General
Vending
Complaints
41 THE USE OF FOOD ADDITIVES AND PROCESSING AIDS
42 RESPONSIBILITIES OF IMPORTERS
43 EXPORT
PART III – MECHANISMS FOR REVIEW OF THIS GUIDE
APPENDIX I: DEFINITION OF SOME TERMS USED IN THIS GUIDE
Analytical Method
Aseptic Processing
Batch
Batch Manufacturing Record
Batch Number
Botulinum Cook
Bulk Product
Chill Chain
Chilled Foods
Cold Chain
Commercial Sterility
Contract Manufacture
Corrective
Critical Control Point
Dehydrated Food
Detergent
Disinfection
Documentation
Extrinsic
Finished Product
Food Allergen
Food Control
Food Hygiene
Food Poisoning
Food Safety Management System
Food Spoilage
Frozen Foods
Functional
Functional Foods
Genetic Modification
Genetically Modified Organism
Good Manufacturing Practice
HACCP Plan
Hazard
Hazard Analysis
Hazard Analysis Critical Control Point
HAZOP
High-Care Area
High-Risk Area
Identity Preserved Material
Ingredients
In-Process Control
Intermediate Material
Intrinsic
Irradiated
Low-Risk Area
Manufacture
Master Manufacturing Instructions
Monitoring
Non-Conformance/Non-Compliance
Novel (Food, Process)
Nutraceutical
Packaging
Prerequisite Programme
Preservation Index
Preventive Action
Processed
Processing Aid
Quality Assurance
Quality Control
Quality Management System
Quarantine
Radiation Dose
Raw Material
Ready to Cook
Ready to Eat
Ready to Reheat
Re-Validation
Reworking
Risk
Risk Assessment
Root Cause Analysis
Specification
Starting Material
Validation
Verification
APPENDIX II: ABBREVIATIONS USED IN THE GUIDE
APPENDIX III: LEGISLATION AND GUIDANCE
Websites
APPENDIX IV: ADDITIONAL REFERENCES
APPENDIX V: LIST OF ORGANISATIONS AND INDIVIDUALS FROM WHOM HELP, INFORMATION OR COMMENT HAS BEEN RECEIVED
GMP Working Group Members
Members of Working Groups for Previous Editions
This edition first published 2013 © 2013 by John Wiley & Sons, Ltd.
First through fifth edition © The Institute of Food Science & Technology Trust Fund 1978, 1989, 1991, 1998, 2006
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by the UK Copyright, Designs and Patents Act 1988, without the prior permission of the publisher.
Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names used in this book are trade names, service marks, trademarks or registered trademarks of their respective owners. The publisher is not associated with any product or vendor mentioned in this book. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold on the understanding that the publisher is not engaged in rendering professional services. If professional advice or other expert assistance is required, the services of a competent professional should be sought.
Library of Congress Cataloging-in-Publication Data is available.
9781118318201
A catalogue record for this book is available from the British Library.
Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books.
Cover design: www.hisandhersdesign.co.uk
This guide is of an advisory nature. It has been compiled by the Institute of Food Science & Technology in consultation with other interested bodies. It has no statutory force, and nothing in it should be construed as absolving anyone from complying with legal requirements. All possible care has been taken in its preparation, and it is provided for general guidance without liability on the part of the Institute in respect of its application and use.
Foreword
Good manufacturing processes facilitate improvements in the industry, offering increased protection to consumers and businesses alike. Over the last few years, the EC legislation has been consolidated and simplified, and now sets out, more clearly, the duty of food business owners to produce food safely.
Furthermore, there is growing recognition that underpinning food manufacturing with robust quality assurance procedures can be beneficial within a wider business context and simultaneously improve good practice. I am confident that this will lead to even more efficient practice and better food safety across the sector. Greater confidence in the entire manufacturing process will mean we can have more confidence in the end product.
I am pleased that this latest edition focuses on the need for the industry and senior management to take a more active role in the design, implementation, resourcing and promotion of appropriate and secure food safety processes.
Lord Jeff Rooker
Chair
Food Standards Agency
Acknowledgements
A list of many of the organisations and individuals from whom help, information or comment has been received for this and previous editions is presented as Appendix V. This is inevitably incomplete and cannot include acknowledgement of numerous verbal comments received. However, I welcome the opportunity to thank all who participated and particularly the members, both past and present, of the GMP Working Groups. Especially, I would thank Professor J.R. Blanchfield, who as Editor and Convener of the GMP Working Group, 4th edition, has made an enormous contribution to the development of the 5th and 6th editions of this Guide.
As with the previous editions, the preparation of this 6th edition has been an enjoyable and enlightening experience.
Louise Manning
Editor, 6th Edition
Preface to the Sixth Edition
The 6th edition has built on previous editions and has focused on the need for every food manufacturing business to have established and implemented a food safety management system (FSMS) appropriate to the products being manufactured, supported and underpinned by the principles of good manufacturing practice (GMP). The adoption of all reasonable precautions relates not only to the measures that have been established in the design of the FSMS and associated quality management system (QMS), but also that these measures are fully implemented and are effective.
There is a requirement therefore to introduce mechanisms for FSMS and QMS validation, and then re-validation as necessary, and for protocols to be established, identifying the measures for monitoring and verification activities. Without these fully functioning and integrated dynamics being in place, due diligence cannot be actively demonstrated.
Louise Manning
Preface to the Fifth Edition
The 5th edition has been developed to meet the various changes in stakeholder requirements of the UK Food Industry since 1998. These include the further development of the European Union (EU) legislation, the establishment of the Food Standards Agency and the Department of the Environment and Rural Affairs [DEFRA to replace the Ministry of Agriculture, Fisheries and Food (MAFF)]. There has also been the development of third-party quality management standards in the food supply chain such as the British Retail Consortium (BRC) Global Standard—Food and establishment of the Global Food Safety Initiative (GFSI) and the introduction of BS EN ISO 22000:2005 Food safety management systems. The 5th edition addresses the need to meet these changes including the requirement for key prerequisite programmes in food manufacture with new or updated chapters on manufacturing activities, cleaning and sanitisation, personnel and training, infestation control, calibration and foreign body controls. Increasing globalisation of food supply chains has required UK businesses to focus on not only product safety, legality and quality but also the need to drive continuous improvement. Sustainable food businesses need to address these issues to produce safe, wholesome food of a consistent quality that meets customer expectations.
L. Manning
Preface to the Fourth Edition
The 3rd edition has served its purpose well and has continued to receive international acclaim. Since its publication, however, there have been important developments, in the intensity of public interest and concern over food safety, and in legislation, not least the adoption of a range of European food hygiene directives and their implementation in the UK in the Food Safety (General Food Hygiene) Regulations 1995 and several parallel Hygiene Regulations affecting dairy products, fresh meat, meat products, poultry and game. Of major significance has been the incorporation of hazard analysis critical control point (HACCP) principles into obligatory European and UK legal requirements. The opportunity has been taken to update the Guide in these and other respects. It is inevitable that legislative references in this Guide concentrate on Europe and the UK; but the principles outlined are of general application and may be interpreted and applied in any country in terms of its own legislation. Increasing interest in novel foods and processes and increased recognition of food allergens as an important food safety issue, have prompted the inclusion of two new chapters on those topics.
J.R. Blanchfield
Preface to the Third Edition
A gratifying level of demand rapidly exhausted supplies of the 2nd edition, necessitating early production of a 3rd edition of the Guide. The opportunity has been taken to review the Guide where appropriate in light of recent European legislative developments such as the EC Official Control of Foodstuffs Directive, and the UK Food Safety Act 1990 and the various regulations and codes of practice made thereunder; to review the texts of existing chapters and to include two new chapters, respectively, on ‘Design of Products & Processes’ and ‘Irradiated Foods’; and to incorporate a number of constructive detailed suggestions received from readers, including some from outside the United Kingdom. Once again, our thanks to our colleagues on the GMP Panel and to all those who have contributed help on this and earlier editions.
K.G. Anderson
J.R. Blanchfield
Preface to the Second Edition
The Institute, and especially those involved in the publication of the first edition of this Guide, are delighted that demand has necessitated a second edition so quickly after its launch in June 1987. We believe that this is indicative of a real need, which the IFST has been able to meet, and we thank again all those who have supported this initiative.
The original GMP Working Group has been replaced by a GMP Panel of the Technical and Legislative Committee, and this Panel has effected a number of corrections and amendments to the first edition, the latter largely of a clarifying nature.
K.G. Anderson (Panel Convenor)
J.R. Blanchfield
Decision Makers’ Summary
This summary is especially addressed to the decision makers within food and drink company chairmen, presidents, chief executives, directors and general managers, who are not normally directly involved in detailed design and implementation ofgood manufacturing practice(GMP) systems, but whose responsibility it is to establish GMP policies and strategies for their companies, and to provide the necessary authority, facilities and resources to the functional managers and staff to implement the requirements effectively.
In this Guide, GMP is considered as that part of a food and drink control operation, which is aimed at ensuring that products are safe to the consumer and are consistently manufactured to a quality appropriate to their intended use. It is thus concerned with both manufacturing and quality management procedures.
The ever-increasing interest among consumers, retailers and enforcement authorities in the conditions and practices in food manufacture and distribution, increases the need for the food manufacturer to operate with clearly defined policies. The ability to demonstrate that the principles and measures identified in this Guide had been fully and effectively implemented, could, in the event of a consumer complaint or a formal prosecution, assist the manufacturer in demonstrating that all reasonable steps had been taken to prevent the cause of the complaint from occurring, or indeed avoid an offence being committed. Enlightened self-interest alone should persuade food manufacturers to follow these guidelines.
The manufacturer of a food product must comply with the relevant legal requirements of the country for which the food is intended, for example, those of composition, of safety, of hygiene and of labelling. While fulfilling these, however, (s)/he has a concept of the market at which (s)/he is aiming and its requirements (e.g. in the case of a food or drink product, its appearance, flavour, texture, presence or absence or amount of particular nutritional components, inbuilt convenience, shelf life, presentation and price). These factors determine the formulation, processing and packaging of the product.
The product quality as defined by that concept is expressed as a product specification. Conversely, the retailer may approach a manufacturer with a new product concept and request that a manufacturer design a product or process to meet the specific criteria. Of course, the manufacturer’s assessment of what the market wants may be correct or incorrect. While the concept effectively meets all of the law’s requirements, it may, or may not, effectively meet purchasers’ expectations; but unless and until the manufacturer or retailer changes it, it remains the standard with which the product should conform, and GMP is designed to achieve this.
Uniform conformance with product specification is difficult with food and drink products. The main raw materials for food and drink manufacture derive from nature, and are subject to natural variations. In primary production, wide variations may occur among cultivars, and also because of seasonal, weather and cultivation differences. In animals, apart from variations among and even within individuals, differences between breeds and rearing systems lead to variations.
Therefore the additional task of the food or drink manufacturer, aided by the knowledge and skills of food science and technology, is to make a reasonably uniform product from variable raw materials by an appropriate combination of raw material selection, raw material pretreatment, formulation adjustment and processing variation.
GMP has two complementary and interacting components: the manufacturing operations and the quality management system [which, for the purposes of this Guide, the Institute of Food Science & Technology (IFST) has designated ‘food control’] (see Figure 1). Both these components must be well designed and effectively implemented. The same complementary nature and interaction must apply to the respective management of these two functions, with the authority and responsibilities of each clearly defined, agreed and mutually recognised. This is not to disregard the importance of other key functions essential to the effective functioning of a company, or indeed of those functions contributing direct services or advice to the manufacturing operation (e.g. purchasing, cost accounting, work study, production planning and engineering maintenance).
Figure 1
What constitutes ‘well designed’ in these two contexts mentioned above is not just a matter of common sense, or something that would be self-evident to non-technical business people. As well as management skills, it also involves extensive and up to date knowledge of current and emerging food safety hazards and food science and technology as relating to the ingredients, processes, packaging and products concerned.
GMP requires that every aspect of manufacture is fully defined in advance; and that all the resources and facilities are specified—namely:
specific measures undertaken at critical control points (CCPs) based on food safety hazard analysis;
adequate design of premises and suitable manufacturing and storage space;
suitable process flow with process design to streamline the process and minimise the potential for cross-contamination;
correct and adequately maintained equipment;
appropriately trained people;
correct raw materials, processing aids and packaging materials;
appropriate storage and transport facilities;
documented operational procedures and cleaning schedules;
appropriate management and supervision; and
adequate technical, administrative and maintenance services
are provided, in the right quantities, at the right times and places, and are utilised as intended. In order to ensure that operations do proceed according to plan, it is also necessary to:
provide operators with documented procedures in clear unambiguous instructional language (with due regard to reading, numeracy and language problems);
train and motivate the operators to carry out the procedures correctly;
undertake formal review to ensure that training has been effective;
avoid, if possible, incentive bonus schemes, but, if unavoidable, to build into any incentive bonus scheme adequate safeguards against unauthorised ‘short cuts’;
provide a food control programme working along the lines indicated below;
ensure that genuine records are completed during production and that they demonstrate that specified procedures were in fact complied with, and to enable the history of manufacture and distribution of a batch subsequently to be traced should a problem arise or a product withdrawal or recall be necessary;
establish a well-planned and effective system to carry out a product withdrawal or recall, should that prove necessary; and
establish a tried and proved business continuity and crisis management procedure in case of need.
The other and complementary major component of GMP is effective food control. Effectiveness requires:
well-qualified and appropriately experienced food control management participating in the development and validation of process controls and specifications;
competent staff and adequate facilities to do all the relevant inspection, sampling and testing of materials, and monitoring of process conditions and relevant aspects of the production environment (including all aspects of hygiene) and management of potential food safety hazards;
verification activities to be developed and implemented by appropriately experienced personnel in order to demonstrate that the food products and the process are under the appropriate level of control; and
rapid feedback of information (accompanied where necessary by advice) to manufacturing personnel, thereby enabling prompt adjustment or corrective action to be taken, and enabling processed material to be approved as fit for either further processing or sale, or to be segregated for decision as to appropriate disposition, for example, reject, regrade or reprocessing.
Of course, the requirements of effective manufacturing operations and of effective food control mentioned above are merely headings; and within each there are very many aspects that are considered more fully within the body of this Guide. The Institute hopes that the Guide will prove of help to the management of food and drink companies, to those concerned with private and public verification activities, food law enforcement and consumer protection, to the students who will be the food technologists, engineers and production managers of tomorrow and to those responsible for training them.
The full title of the Guide is ‘Food & Drink – Good Manufacturing Practice: A Guide to its Responsible Management’. The reference to responsible management is deliberate. GMP can only stem from policy firmly and uncompromisingly stated and continuously pursued by a company board and general management, which, moreover, provides adequate physical, financial and human resources for the purpose.
PART I – GENERAL GUIDANCE
1
INTRODUCTION
The purpose of this Guide is to outline the responsibilities of managers in relation to the efficient manufacture and control of food and drink products, thereby ensuring that such products are safe, wholesome and of the nature and quality intended. While it addresses manufacture of food and drink for use in the catering and vending industries, it does not deal with catering and retail activities per se. The Guide is therefore particularly concerned with advice to management on:
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