Google AdWords For Dummies - Howie Jacobson - E-Book

Google AdWords For Dummies E-Book

Howie Jacobson

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Beschreibung

The fun and friendly guide on getting the most value out of your AdWords campaigns, now updated! Google AdWords is a unique tool that allows you to set your own budget and create ads and choose keywords that are specifically related to your business. This handy guide walks you through the newest tips, tricks, and techniques for maximizing your AdWords campaign. Presenting coverage that is nearly entirely rewritten or revised, this practical guide adds chapters on topics such as ad extensions, feeds for e-commerce, mobile advertising, advanced ad writing, and the new Google display network. In addition, the author provides updates that reflect helpful new best practices. * Boasts approximately 85 percent updated or new content * Updates popular topics such as experiments, ad extensions, feeds for e-commerce, mobile advertising, advanced ad writing, and more * Incorporates changes to the AdWords interfaces * Shares best practices in split testing, opt-in landing page structure, and ad group structure * Reviews new, free tools included in AdWords as well as new and improved third-party tools With this handy reference by your side, you'll discover the best way to make a Google AdWords campaign to work for you!

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Veröffentlichungsjahr: 2011

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Google AdWords™ For Dummies®, 3rd Edition

Visit www.dummies.com/cheatsheet/googleadwords to view this book's cheat sheet.

Table of Contents

Introduction
About This Book
Conventions Used in This Book
What You Don’t Have to Read
Foolish Assumptions
How This Book Is Organized
Part I: Becoming a Google Advertiser
Part II: Preparing Your AdWords Campaign
Part III: Launching Your First Campaign
Part IV: Managing Your AdWords Campaigns
Part V: Expanding and Leveraging Your Results
Part VI: The Part of Tens
Icons Used in This Book
Where to Go from Here
Part I: Becoming a Google Advertiser
Chapter 1: Profiting from the Pay Per Click Revolution
Introducing AdWords
Where and When the Ads Show
Google results
Search partners results
AdSense sites and Gmail
AdWords in the Total Google Context
Pay Per Click: Your Online Gumball Machine
Pay Per Click: Your Online Testing Platform
The Direct Marketing Difference: Getting Your Prospects to Do Something
Measure your results
Keep improving your marketing
The Two Online Marketing Camps
Camp #1: Lead generation
Following up with your best prospects
Camp #2: Wallet-out
How to Think Like Your Prospect
Chapter 2: Setting Up Your AdWords Account
Opening a New AdWords Account
Creating Your First Campaign
Managing Your Account
Activating your account
When nobody can see your ad
When only you can’t see your ad
Chapter 3: Managing Your AdWords Account
Running Mission Control with the Campaign Management Tab
All Online Campaigns View
Campaign
Budget
Status
Clicks
Impressions
Click-through rate
Average cost per click
Cost
Average position
Individual Campaign View
Individual Ad Group View
Keywords tab
Networks
Ads
Writing a second ad
Display Network
Part II: Preparing Your AdWords Campaign
Chapter 4: Sizing Up Your Online Market
Assessing Market Potential
The AdWords Wind Tunnel
Using the AdWords Wind Tunnel
Sizing Up Your Online Market
The Free Google Keyword Tool
Keyword tool tactic #1: Identifying promising keywords
Keyword tool tactic #2: Measuring the difference between broad- and exact-match keywords
Keyword tool tactic #3: Assessing seasonality
Google Trends: “Fad identification” tool
Keyword tool tactic #4: Establishing keyword buckets
Keyword tool tactic #5: Filling the buckets
Getting in the Game: Real Keyword Research
Create a bucket test campaign
Bucket testing for a lead generation business
Bucket testing for a local business
Chapter 5: Reading the Mind of Your Market
Decompressing Keywords
Presenting the Six Keyword Decompression Questions
Searching and the AIDA formula
Testing: Removing the Pressure to Get It Right the First Time
Keyword Decompression Sources
Related Searches
Discussions and forums
Staying current with Google Alerts
Other keyword decompression sources
Online groups
Visiting (and sleeping with) the enemy
Cutting through the Clutter with Positioning
Chapter 6: Measuring What Matters with Conversion Tracking
Setting Up Conversion Tracking
Generating and copying the code
Putting code on your website
Tracking sales from a shopping cart
Testing conversion tracking
Introducing the Conversion Columns
Conv.
Cost/Conv.
Conv. Rate
Limits of conversion tracking
Tracking Multiple Types of Conversions
The Conversions page and Dimensions tab
Tracking Offline Conversions
Deploying the fudge factor
Call-tracking software
Closing the loop with digital duct tape
Part III: Launching Your First Campaign
Chapter 7: Setting Up Your First Campaign
Creating an Outline for Your Account
The AdWords outline
Writing ads and choosing keywords
Recommended Campaign Settings
Creating Your First Active Campaign
Adjust campaign settings
Create the first ad group
Creating multiple ad groups per campaign
Picking a Network Based on Your Goals
Variation 1: Your site generates leads, not sales
Variation 2: Nobody is searching for what you’ve got
Variation 3: Your business caters to a local market
The Campaign Buildout Prime Directive
Chapter 8: Writing Magnetic Ads
Writing the Two Types of Ads
Permission advertising in the Search network
Interruption advertising in the Display network
Understanding the Three Goals of Your Ad
Attracting the right prospects
Discouraging the wrong people
Telling your visitors what to expect
Using Permission (Search) Ads
Tuning your ad to the Search intent
Cutting through the cluttered search results page
Using the Checkmate Matrix to study your competition
Positioning your offer
Motivating action in four lines
Grabbing their attention with the headline
Developing their interest and desire with the description lines
Reeling them in with a call to action
Mastering the Medium and Voice at Haiku U.
Standing Out Visually
Include the keyword
Adding subdomains and subdirectories
Dynamic keyword insertion
Extended headline
Ad extensions
Following Google’s Ad Rules
Punctuation
Capitalization
Spelling and grammar
Copyright and trademark usage
Competitive claims
Offers
No offensive language
Links
Exploring the Other Ad Formats
Getting the picture with image ads
Going Hollywood with video ads
Chapter 9: Giving Your Customer a Soft Landing on Your Website
Knowing Your Three Landing Page Audiences
Pleasing the Visitor
Achieving relevance based on keywords
Scratching your customer’s itch
Establishing credibility
Pleasing the Spider
Demonstrate relevance
Pleasing the Google Reviewer
Defining the Most Desirable Action (MDA) for the Landing Page
E-commerce
Lead generation
Moving Visitors through ASIDA
Attention
Safety
Interest
Desire
Action
Video
Selling the Most Desired Action
Using bullets
Including third-party testimonials
Giving clear instructions in the call to action
Part IV: Managing Your AdWords Campaigns
Chapter 10: Saving Time with AdWords Editor
Downloading and Installing Editor
Getting Your Campaigns into Editor
Adding statistics
Adding conversion data
Cloning Campaigns
Copying an existing campaign
Changing settings
Making bulk changes to your account
Uploading the new campaign
Managing Bids with Editor
Campaign naming conventions
Monthly bid management
Changing bids for Display network campaigns
Biannual schedule
Chapter 11: Improving Your Campaigns through Keyword Management
Nurturing, Relocating, and Firing Keywords
Impressions
Clicks (CTR)
Conversions (Conversion Rate)
Return on Investment (ROI)
Resuscitating poor-quality keywords
Finding New Keywords
Actual search terms
Opportunities
Other new keyword sources
Segmenting Keywords by Match Type
Phrase match
Broad match
Advanced match type: Modified broad match
Deploying Negative Keywords
Use negatives to improve phrase and broad match keywords
Brainstorming negative keywords
Adding negative keywords
Advanced negative keywords
Managing Using the 80/20 Principle
Chapter 12: Cornering the Local Market
Understanding the Local Marketing Mindset
Maximizing Google Places
Using AdWords Express
Setting Up Local Campaigns
Location settings
Networks settings
Devices settings
Ad extensions settings
Configuring your first local ad group
Creating additional local campaigns
Exploiting Mobile Search
Creating a local mobile campaign
Building mobile landing pages
Chapter 13: Analyzing the Numbers for Maximum Performance
Mining for Gold on the Campaign and Ad Groups Tabs
Impression Share
Segments
Mining for Gold on the Dimensions Tab
Time
Conversions
Destination URL
Demographic
Geographic
Search Terms
Automatic Placements
Mining for Gold on the Networks Tab
Finding placements that generate sales or leads
Managing automatic placements
Building a Customized Maintenance Schedule
Daily activities
Ongoing activities
Semi-annual activities
Setting Alerts
Part V: Expanding and Leveraging Your Results
Chapter 14: How You Can’t Help Becoming an Advertising Genius
Capturing the Magic of Split Testing
Basic Method: Multiple Ads
Creating a challenger ad
Optimize for CTR or conversions
Applying split-test intelligence
Advanced Method: AdWords Campaign Experiments
Setting up an experiment
Knowing when the experiment is conclusive
Applying or rejecting experimental changes
Limiting experimental changes
Strategies for Effective Split Testing
A Split-Testing Protocol: Generating Ideas and a Plan
Syntax and Format Testing
Chapter 15: Making More Sales with Google Website Optimizer
Determining Whether Using Website Optimizer Is Worth the Effort
Your website is the curtain you’re sticking with
Charlie Darwin’s trick
Identifying the Single Conversion Event
Establishing a baseline
Setting up Optimizer for benchmarking
Deciding What to Test
Testing Principle #1: Start big, get smaller
Testing Principle #2: Tests are just questions in action
Testing Principle #3: Focus on the weakest link
Testing Principle #4: Embrace testing “failures”
Testing Principle #5: Start testing the simple stuff
Testing Principle #6: Next, test to overcome objections
Creating a Testing Plan
Making your list of things to test
Prioritizing your list
Start testing (and never stop)
Conducting Ongoing Experiments
Setting up multiple variation pages
Ending your experiments
Chapter 16: Cloning Your Campaigns for Greater Precision
Campaign Cloning Explained
Why Clone?
Cloning for account expansion
Cloning for bid management
Cloning for targeted messaging
Exploiting Expansion Protocols
E-commerce expansion
Lead generation expansion
Campaign Cloning Examples
Expanding into additional Networks
Match type
Ad type
Device
Global differences
Regional differences
Demographics (Display network only)
Day parting
Chapter 17: Following Your Best Prospects around the Web
The Advantages of Remarketing
Setting Up Remarketing
Basic Remarketing
Set up a remarketing campaign
Creating a single ad group
Creating an audience
Generating the website tag for your audience
Adding the audience to your ad group
Product-Based Remarketing
Behavioral Remarketing
Setting up behavioral remarketing
Advanced remarketing
Part VI: The Part of Tens
Chapter 18: The Ten (or So) Most Serious AdWords Mistakes
Neglecting to Split-test Your Ads
Split-testing for Improved CTR Only
Creating Ad Groups with Unrelated Keywords
Muddying Search and Display Results
Always Starting with the Search Network
Forgetting Keywords in Quotes (Phrase Matching) or Brackets (Exact Matching)
Ignoring Negative Keywords
Idolizing Quality Score
Adjusting Keyword Bids Too Often
Spending Too Much in the Beginning
Spending Too Little in the Beginning
Automating Too Much
Chapter 19: Ten (or So) AdWords Case Studies
Giving Prospects the Time of Day
Squeezing More Leads from the Display Network
Paying More to Get More
Milking the Display Network for Leads
Getting Rid of Bad Apples and Polishing the Good Ones
Using AdWords to Build Brand Awareness and Drive Conversions
Cloning Campaigns for More and Better Traffic
Adding Sitelinks to Ads to Improve CTR
Getting Cheap and Hungry Traffic by Bidding on Your Own Brand Name
Un-muddying the Testing Waters: A Website Optimizer Cautionary Tale
Cheat Sheet

Google AdWords™ For Dummies®, 3rd Edition

by Howie Jacobson, PhD, Kristie McDonald, and Joel McDonald

Google AdWords™ For Dummies®, 3rd Edition

Published byJohn Wiley & Sons, Inc.111 River St.Hoboken, NJ 07030-5774

www.wiley.com

Copyright ©2012 by John Wiley & Sons, Inc., Hoboken, New Jersey

Published by John Wiley & Sons, Inc., Hoboken, New Jersey

Published simultaneously in Canada

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About the Authors

Howie Jacobson, PhD, is EIEIO (Emotional Intelligence & Empathic Inspiration Officer) of Vitruvian. He’s the creator of the Checkmate Method of competitive positioning, and speaks, writes, and consults on online marketing strategy and the Hero’s Journey. He is a columnist for FastCompany.com, and is a contributing author for Harvard Business Review online.

Howie has been called “one of the great positioning strategists of his generation” by his teenage daughter, which is a huge compliment if you believe that for even a second.

Howie spends his leisure time pretending he’s not 46 years old, running barefoot, and playing Ultimate Frisbee and folk-rock guitar. He also performs stand-up and improv in the shower, and occasionally in front of friendly crowds of slightly tipsy customers.

Howie lives with his family in Durham, North Carolina, and KZN, South Africa, depending on when you ask. His lifelong ambition is to bring about world peace through marketing — and after that’s accomplished, to play Ultimate Frisbee in the 2044 Olympics in Maui.

Kristie McDonald is CEO of Vitruvian. Prior to her work in PPC, Kristie was in IT consulting for over 20 years, including time spent at McKinsey & Company and two Accenture spin-offs. She has years of experience in strategy consulting, project management, and general business management.

Kristie’s online experience began in 2004 when she took charge of online marketing at the consulting company where she was an owner and director. Once she caught “the bug,” she went on to build and grow an e-commerce store and gained her initial AdWords experience and reputation working for a Chicago-based PPC management company, where she managed more than 100 client accounts in industries such as legal, real estate, e-commerce, and travel.

At Vitruvian, Kristie has been the chief dynamo, building a professional marketing service firm with the help of a great team. She is also a Google AdWords Certified Professional herself.

In her spare time (hah!), Kristie loves photography, reading, and warm vacations. She loves music and follows her husband’s band as their “number one fan” (it’s not stalking if you’re married to the drummer). She also loves drag racing (as a spectator, not a driver).

Kristie lives in West Chicago, Illinois, with her husband and three kids.

Joel McDonald is a long-time AdWords user, first time AdWords author, and Chief Strategist of Vitruvian. He has built his career on the idea that AdWords is not only a highly effective advertising medium but also one of the quickest, least expensive research and development tools in existence. His philosophy is that AdWords can boost the bottom line of every business, big or small, online or off.

Joel gained his AdWords experience at the esteemed School of Hard Knocks, where he earned the highly coveted “Google Fridge,” an honor bestowed by Google upon an advertiser upon generating his millionth lead. After generating nine figures in sales for his sixty-person Colorado company, Joel found himself in demand as a consultant for companies such as Mars Inc., RE/MAX, Better Networker, and Disney Resellers, among others. Joel enjoys speaking at large conferences as well as more intimate workshops around the country. At Vitruvian, Joel builds lean and profitable AdWords accounts and then applies the most effective elements to larger, more scalable marketing channels that are otherwise not measurable. Because he started out as a small business owner himself, Joel also runs Vitruvian’s coaching and training (or the “just because they can’t afford us doesn’t mean we can’t help them”) departments.

During his free time, Joel enjoys playing ice hockey, Ultimate Frisbee, tricking his kids into snuggling with him to play Sudoku on his iPad, and traveling with his family to accommodate his photography obsession.

Dedication

This book is dedicated to the people I annoyed and ignored the most during the writing of it: my wife and children. Mia, Ngiyakuthanda! Yael, keep strumming and drawing and writing and acting — and may all your dreams come true. Elan, remember that the floor is your friend, and keep the sweet cartoons and Hendrix riffs coming. —Howie

This book is dedicated to two mentors whom I’m forever indebted: Leslie Rohde and Jerry West. Leslie & Jerry – you turned my AdWords knowledge into a career I never could have otherwise imagined. I also like to dedicate this book to my three best friends — Christy, Jason, and Julia. I grow more enamored of you every day and am lucky to have you in my life. —Joel

This book is dedicated to my incredible husband and best friend, Tom, whose constant support, “above and beyond” help and understanding of my workaholic nature have allowed me to pursue the dream of starting and running Vitruvian. And to my wonderful children, Megan, Matthew, and Mitchell — my reasons for being. —Kristie

Authors’ Acknowledgments

From the three of us:

If we were to properly acknowledge on one page all the help we received while writing this book, we’d be using Times New Roman 0.01-point font, and you’d be reading this with an electron microscope.

Our wonderful editors at John Wiley & Sons: Amy Fandrei, Chris Morris, and Teresa Artman. They have been patient with our whining, accepting of nothing but our best, and always ready with advice and reassurance. And Jim Kelly, tech editor extraordinaire, keeps us honest and entertained at the same time.

To our contacts at Google: Jim Prosser, Stephen Woldenberg, Brian Bensch, Caitlin Veverka, Tiffany Bristol, Puneet Todi, Leda Zunlunga, Kevin Foley, and too many more to list. Thanks for all your support, prompt and polite answers to silly questions, and early warnings when we, or one of our clients, were about to be suspended for being just a little too creative with our landing page or ad copy. Howie apologizes for stealing that bicycle from the Mountain View campus, and promises to return it soon.

Big hugs to the many AdWords experts who shared their wisdom and stories. Perry Marshall is such a fine AdWords teacher, business associate, and friend that we wonder what good deeds we performed in our previous lives to deserve him. Joel thinks of Perry and Dan Thies as his AdWords “north stars,” and wishes he had known them before the dozens of expensive mistakes he made in the early days of AdWords.

We couldn’t have written this book without total faith in and support from other Vitruvian team members. Shane Keller, Vitruvian’s Director of PPC and Kristie’s “right hand man,” is a spiritual warrior and visionary on behalf of our clients, the industry, and a world enhanced, not diminished, by advertising. Garrett Todd, Vitruvian’s Director of Optimization, contributed most of Chapter 15, and inspires us all with his “bring it on” attitude.

And that goes for our whole team at Vitruvian — present and past — for the passion and dedication they show for this fun and exciting industry.

Our mastermind partner, David Rothwell, for our countless brain-twisting PPC discussions. And to Shelley Ellis for her helpful PPC news list where the top AdWords minds in the world come together — thanks for weaving together all this brain power and generosity.

Our mentors — David Bullock, Danny Warshay, Peter Bregman, Lanny Goodman, and Mike Hettwer — whose generosity of time and incredible knowledge and insight never ceases to amaze us.

All of our wonderful clients who have put their trust in us to help them on this journey to create better businesses and a better world through great marketing.

From Joel:

I want to thank my parents — Bruce & Stormy McDonald. Dad — if it weren’t for you building my first website in 1995, I’d still be making mind-numbing cold calls, and my prehistoric phone book ads would be slovenly piling up on porches around the country. Mom — had we not had that heart-to-heart talk the night before I left for college, I might have never learned the social skills that undoubtedly allowed me to get to know most of the amazing people in my life today.

John Jaworski, Andrea Warner, Brad Fallon, Julie Swatek, Mark Marati, Warren Whitlock, and of course, my brother Jason McDonald: You’ve each been there in ways more important than you know. I’m privileged to have had support from each and every one of you.

Howie and Kristie, thank you for the opportunity to join you in the creation of this book, as well as having me as a part of Vitruvian. I like to believe we’re leaving the business world a better place as a direct result what we’re doing together.

From Kristie:

Thanks to my mother, Nancy Bruchert, and my brother, Jeff Hagan, for all the help and support you provide in caring for my family and maintaining some sense of sanity with these crazy hectic projects I keep taking on.

Marla Tabaka, my business coach, close friend and confidant. Your constant encouragement and guidance has given me the courage to take advantage of the tremendous opportunities laid out before me. I would not be where I am today without you in my life.

Joel, for the energy and ambition that you’ve brought to our team. Your innovative processes, eagle eye for hidden opportunity, and passion for marketing are invaluable assets.

Howie, for the opportunity to run an agency with your name, reputation, and insights guiding our way like a bright light in a dark tunnel.

From Howie:

Mary Stokes and the Bend of Ivy Gang have challenged, guided, loved, and supported me at my finest and worst hours. If anyone ever accuses me of being well-adjusted, it will be because of you all.

Ken McCarthy is, quite simply, the source. He understood the potential of the Internet long before the dot.com craze, and he has been quietly creating business leaders and success stories since the early 1990s. The combination of masterful teacher and brilliant business strategist is a rare one; throw in loyal friend and passionate righter of wrongs, and you have Ken.

Brad Hill believed in me enough to get this whole adventure in motion, and he has encouraged me to become the writer my elementary school teachers always said I’d become. Danny Warshay has been a business and life mentor since we met as roommates in Jerusalem in 1986.

And Peter Bregman gave me my introduction to the business world when I was a naïve, befuddled PhD freshly minted from grad school. He always encouraged me to ask questions, no matter how stupid, and except for that time when I asked the HR Director from American Express what exactly she meant by “P&L,” it all worked out. Without Peter’s guidance and wicked humor, my life would be unimaginably less rich and frighteningly less productive.

And of course my co-conspirators Kristie and Joel, the unrelated McDonald geniuses. I love what I see of myself reflected in your eyes, and I’m honored to be in cahoots with such wise, compassionate, and hilarious souls. It’s a thrill being your EIEIO.

Publisher’s Acknowledgments

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Acquisitions and Editorial

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Technical Editor: James Kelly

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Cover Photo: ©istockphoto.com / Angela Waye

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Composition Services

Debbie Stailey, Director of Composition Services

Introduction

Most business owners we meet have never heard of Google AdWords. When we tell people we’re the authors of AdWords For Dummies, their most common reaction is, “John Edwards?” And of those who have heard of it, few have tried it. And of those who try it, most give up when they can’t make money right away.

And now that AdWords is approaching its tenth birthday, it’s being eclipsed in the buzz-o-sphere by more exciting media like Facebook, Twitter, Groupon, and foursquare. So why are we writing this, and why are you reading it?

Because the revolution in advertising that AdWords represents is still in its infancy. Businesses large and small can show their ads to qualified prospects anywhere in the world, when those prospects are hungriest for the business’ products and services. AdWords allows fine geographic targeting, like a Yellow Pages ad, but (unlike the Yellow Pages) also allows advertisers to edit, pause, or delete their Google ads any time they like, in real time.

Even better, Google ads cost money only when they are clicked — that is, when a live prospect clicks the ad to visit your site. And perhaps most important, when used cleverly, AdWords enables you to improve your advertising return on investment (ROI) far faster than any other advertising medium. Because a click can cost as little as a penny, and each click can be tracked to a business outcome, even small, cash-strapped businesses can find AdWords an effective way to grow without betting the farm on untested marketing messages. Google’s ads reach across the entire Internet. In addition to the 200 million Google searches per day (almost 60 percent of all Internet searches), Google provides search results for AOL, EarthLink, Netscape, and other big Internet service providers. And through its AdSense program, Google’s ads appear on sites all across the Internet — in thousands of newspaper websites and hundreds of thousands of blogs, as well as on Gmail pages.

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!