Interpersonal Savvy E-Book

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Serie: J-B CCL (Center for Creative Leadership)
• Sprache: Englisch

Seitenzahl: 35

Veröffentlichungsjahr: 2013

Beschreibung

The success of your daily interactions with others, whether during formal meetings or encounters at the water cooler, can make or break your success in the workplace. Having interpersonal skills will allow you to motivate, inspire, and successfully lead others, as well as further your own career development. This guidebook will show you how, through self-awareness and strategic implementation of behaviors, you can utilize interpersonal savvy to make the most out of negative situations, develop and lead others, and create a positive working environment despite daily challenges and hardships.

Leseprobe

Table of Contents

What Is Interpersonal Savvy?

Interpersonal Savvy in the Workplace

How to Develop Interpersonal Savvy

Goals for Developing Interpersonal Savvy

The Importance of Camaraderie

Your Behaviors—Too Much of a Good Thing?

When Pride and Self-Respect Become Arrogance

When Direct Communication Becomes Insensitivity

Red Flag Scenarios

The Domino Effect

How to Detect Red Flag Scenarios

Your Red Flag Journal and How to Use It

It’s Not a Trick–It’s Real Life

Suggested Resources

Background

IDEAS INTO ACTION GUIDEBOOKS

Aimed at managers and executives who are concerned with their own and others’ development, each guidebook in this series gives specific advice on how to complete a developmental task or solve a leadership problem.

C

ONTRIBUTORS

Bill Gentry, Kelly Hannum, Ancella Livers, Hughes Van Stichel, Meena Wilson, Sophia Zhao

D

IRECTOR

OF

A

SSESSMENTS

, T

OOLS

,

AND

P

UBLICATIONS

Sylvester Taylor

M

ANAGER

, P

UBLICATION

D

EVELOPMENT

Peter Scisco

E

DITORS

Stephen RushKaren Lewis

A

SSOCIATE

E

DITOR

Shaun Martin

C

OPY

E

DITOR

Tazmen Hansen

W

RITER

Taylor Scisco

D

ESIGN

AND

L

AYOUT

Joanne Ferguson

C

OVER

D

ESIGN

Laura J. GibsonChris Wilson, 29 & Company

R

IGHTS

AND

P

ERMISSIONS

Kelly Lombardino

Copyright ©2013 Center for Creative Leadership.

All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.

CCL No. 455

ISBN No. 978-1-60491-156-5

CENTERFOR CREATIVE LEADERSHIP

POST OFFICE BOX 26300

GREENSBORO, NORTH CAROLINA 27438-6300

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THE IDEAS INTO ACTION GUIDEBOOK SERIES

This series of guidebooks draws on the practical knowledge that the Center for Creative Leadership (CCL) has generated since its inception in 1970. The purpose of the series is to provide leaders with specific advice on how to complete a developmental task or solve a leadership challenge. In doing that, the series carries out CCL’s mission to advance the understanding, practice, and development of leadership for the benefit of society worldwide.

CCL’s unique position as a research and education organization supports a community of accomplished scholars and educators in a community of shared knowledge. CCL’s knowledge community holds certain principles in common, and its members work together to understand and generate practical responses to the ever-changing circumstances of leadership and organizational challenges.

In its interactions with a richly varied client population, in its research into the effect of leadership on organizational performance and sustainability, and in its deep insight into the workings of organizations, CCL creates new, sound ideas that leaders all over the world put into action every day. We believe you will find the Ideas Into Action Guidebooks an important addition to your leadership toolkit.

IN BRIEF

Interpersonal savvy is the ability to build and maintain solid working relationships with your superiors, colleagues, and direct reports. It helps you make the most out of everyday interactions, using skills such as good listening, empathy, sincerity, and teamwork. Your behaviors shape how others perceive you in the workplace, and a firm knowledge of interpersonal savvy will allow you to best shape those perceptions to achieve the greatest results. Self-awareness of the positive qualities you want to demonstrate, combined with specific actions to implement those qualities, will lead to positive outcomes in how others view and interact with you. One thing to watch out for is taking a good quality too far—for example, letting your self-respect become arrogance. Being on the lookout for these scenarios and taking the time to implement more positive alternatives will further help to raise your interpersonal skills. By continuing to develop interpersonal savvy, whether you think you have the skills or not, you will become a more thoughtful, friendly, approachable, and trustworthy leader who can achieve results.

What Is Interpersonal Savvy?