Maintaining Team Performance E-Book

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Serie: J-B CCL (Center for Creative Leadership)
• Sprache: Englisch

Seitenzahl: 36

Veröffentlichungsjahr: 2011

Beschreibung

Between the time a team is launched and the time it deliversresults, managers need to know that the team is on course. Whetherthey have launched a team to achieve a business objective or haveinherited a team, they need to monitor effectiveness on an ongoingbasis and make course corrections that keep small problems frombecoming major disasters.Monitoring and maintaining team performance is a key element ofleading a team. You can provide that leadership by paying attentionto four important dimensions: team member effort, team memberknowledge and skills, team tactics, and group dynamics. By focusingon those four areas, you can assess your team's performance,zero in on areas of weakness, and take the corrective measuresnecessary to ensure peak performance and to deliver expectedresults.

Leseprobe

Contents

The Ideas Into Action Guidebook Series

Executive Brief

Monitoring and Maintenance for Successful Team Outcomes

Dimensions of Team Effectiveness – Knowing the Success Factors

Monitoring Team Effectiveness – Using the Success Factors

A Clear Purpose

An Empowering Team Structure

Strong Organizational Support

Positive Internal Relationships

Well-Tended External Relationships

Efficient Information Management

Reading the Signals

Effort

Knowledge and Skills

Tactics

Group Dynamics

Assessing Your Team’s Performance

Diagnosing Team Effectiveness

Is This Still the Team You Need?

Suggested Readings

Team Performance Assessment Tool

Background

Key Point Summary

Lead Contributors

Ideas Into Action Guidebooks

Aimed at managers and executives who are concerned with their own and others’ development, each guidebook in this series gives specific advice on how to complete a developmental task or solve a leadership problem.

LEAD CONTRIBUTORSKim KanagaHenry BrowningCONTRIBUTORRichard HughesGUIDEBOOK ADVISORY GROUPVictoria A. GuthrieCynthia D. McCauleyEllen Van VelsorDIRECTOR OF PUBLICATIONSMartin WilcoxEDITORPeter SciscoWRITERJanet FoxDESIGN AND LAYOUTJoanne FergusonCONTRIBUTING ARTISTSLaura J. GibsonChris Wilson, 29 & Company

Copyright ©2003 Center for Creative Leadership.

All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher.

CCL No. 420

ISBN-13: 978-1-882197-77-4

ISBN-10: 1-882197-77-1

Center for Creative Leadership

Post Office Box 26300

Greensboro, North Carolina 27438-6300

336-288-7210

www.ccl.org/publicationspfeiffer.com/go/cclguidebooks

The Ideas Into Action Guidebook Series

This series of guidebooks draws on the practical knowledge that the Center for Creative Leadership (CCL®) has generated in the course of more than thirty years of research and educational activity conducted in partnership with hundreds of thousands of managers and executives. Much of this knowledge is shared – in a way that is distinct from the typical university department, professional association, or consultancy. CCL is not simply a collection of individual experts, although the individual credentials of its staff are impressive; rather it is a community, with its members holding certain principles in common and working together to understand and generate practical responses to today’s leadership and organizational challenges.

The purpose of the series is to provide managers with specific advice on how to complete a developmental task or solve a leadership challenge. In doing that, the series carries out CCL’s mission to advance the understanding, practice, and development of leadership for the benefit of society worldwide. We think you will find the Ideas Into Action Guidebooks an important addition to your leadership toolkit.

Executive Brief

Between the time a team is launched and the time it delivers results, managers need to know that the team is on course. Whether they have launched a team to achieve a business objective or have inherited a team, they need to monitor effectiveness on an ongoing basis and make course corrections that keep small problems from becoming major disasters. Monitoring and maintaining team performance is a key element of leading a team. You can provide that leadership by paying attention to four important dimensions: team member effort, team member knowledge and skills, team tactics, and group dynamics. By focusing on those four areas, you can assess your team’s performance, zero in on areas of weakness, and take the corrective measures necessary to ensure peak performance and to deliver expected results.

Monitoring and Maintenance for Successful Team Outcomes

It’s not hard to tell if a team has been effective. The results tell the story. If the team has been effective,

the outcomes – products, services, ideas, or recommendations – meet or exceed stakeholder expectations;members of the team feel satisfied with the process and the product of their effort;team members have learned lessons that will make themselves and the organization more effective in future initiatives.