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- Herausgeber: John Wiley & Sons
- Kategorie: Ratgeber
- Sprache: Englisch
Learn how to simplify your life with AI in this essential guide — now fully updated and revised, with even more ideas to spark creativity and boost efficiency
The ChatGPT Revolution is the ultimate quick-start guide to unlocking the power of generative AI. We’re on the edge of an AI revolution … but what does that mean for you? It’s time to get curious about how the latest tech can help you handle your everyday load, at work and at home! Whether you’re overwhelmed by repetitive, time-consuming tasks or you’re simply looking for a fresh injection of creativity, ChatGPT has got your back.
With this essential handbook, you’ll learn how quickly and easily apps like ChatGPT can turn your to-do list into a ta-da list. From emails and reports to planning your next meal or vacation, generative AI can help you simplify your daily tasks and responsibilities. The ChatGPT Revolution shows you exactly how to use this innovative tech to save on time and stress. Sharing practical tips and fun ideas, acclaimed productivity expert Donna McGeorge unpacks everything you need to know.
- Learn how generative AI is already being used in everyday life — and how tools like ChatGPT are transforming the future of work and life admin
- Understand the different tasks that AI tools like ChatGPT, Copilot, and DALL-E can do — and when and how to use these tools most effectively
- Get step-by-step advice for writing smart, specific prompts and follow-up queries to produce better results
- Discover tips for using ChatGPT on the go, with the mobile app and voice and photo capability
- Take control, revitalise your workflows, and overcome procrastination and creative blocks — with entertaining examples and activities for work, home, creative writing, and more
Whether you’re a busy professional or you simply want an answer to the dreaded question ‘What’s for dinner?,’ The ChatGPT Revolution reveals how generative AI can make your life easier. AI technologies are here to stay. This is your invitation to join the revolution. Pick up this book and learn how to harness the power of AI, so you can free up more time and energy for the things that truly matter.
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Veröffentlichungsjahr: 2024
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Table of Contents
Cover
Table of Contents
Title Page
Copyright
About the author
Acknowledgements
Introduction
What will you use all this free time for?
How to use this book
PART I: GET CURIOUS
CHAPTER 1: What is ChatGPT?
A brief history
Is this just another fad?
It's a tool for good
Reclaim your work‐life balance
It pays to keep up with changes
Overcoming technology overload
CHAPTER 2: The pros and cons
Can ChatGPT be used for evil?
CHAPTER 3: There's an AI for that
Building your AI toolkit
A meeting of minds: ChatGPT and Copilot
Clarity over creation
Should I pay for more?
CHAPTER 4: It's all about the prompts
What exactly is a prompt?
What makes a good prompt?
Different types of prompts can lead to different types of responses
Voice‐to‐text
There's no longer such a thing as writer's block
Get your ChatGPT radar tuned in
Copyright and plagiarism
What about being polite to ChatGPT?
PART II: GET PRODUCTIVE
CHAPTER 5: At work
The virtual human resources administrator
The virtual personal assistant
The virtual brainstormer
The virtual summariser
The virtual ghost writer
The virtual thought partner
The virtual researcher
The virtual tactician
The virtual business consultant or strategist
The sky is quite literally the limit
CHAPTER 6: At home
The virtual assistant
The virtual menu planner (or dietary strategist)
The virtual travel agent
The virtual personal trainer
The virtual financial controller
The virtual entertainment curator
The virtual personal shopper
The virtual home organiser
The virtual homework tutor
To recap
CHAPTER 7: On the go
ChatGPT can hear and speak
When is a picture worth a thousand words?
The mobile ChatGPT toolkit
PART III: GET CREATIVE
CHAPTER 8: Generative tales
The virtual conceptualiser
The virtual character developer
The virtual coach
The virtual dialogue architect
The virtual critic
Spin the yarn together
CHAPTER 9: The digital canvas
Virtual image curator
Virtual designer
Virtual storyboarder
Virtual explorer
Virtual alchemist
To sum up
CHAPTER 10: Beyond the basics
The virtual multiplier
The virtual empath
The virtual disruptor
The virtual weirdo
The virtual ideator
The virtual journalist
The virtual content creator
The virtual social media manager
The calm after the storm
Ok. So what's next?
A word of advice
The elephant in the room
References
INTRODUCTION
PART I INTRODUCTION
CHAPTER 1
CHAPTER 2
CHAPTER 3
CHAPTER 4
PART II INTRODUCTION
CHAPTER 5
CHAPTER 6
CHAPTER 7
PART III INTRODUCTION
CHAPTER 8
CHAPTER 9
CHAPTER 10
THE CALM AFTER THE STORM
End User License Agreement
List of Tables
Chapter 2
Table 2.1: Pros and cons of ChatGPT
Chapter 3
Table 3.1: Generative AI apps for text
Chapter 9
Table 9.1: AI apps for images and design
Chapter 10
Table 10.1: Defining your preferences
List of Illustrations
Chapter 1
Figure 1.1: Time to one million users
Chapter 2
Figure 2.1: How ChatGPT works
Chapter 4
Figure 4.1: What makes a good prompt?
Figure 4.2: Different types of prompts
Chapter 5
Figure 5.1: Your virtual team
Chapter 6
Figure 6.1: Your virtual help
Chapter 7
Figure 7.1: Your mobile assistant
Chapter 8
Figure 8.1: Your AI writing partner
Chapter 9
Figure 9.1: Your graphic genie
Chapter 10
Figure 10.1: Beyond the basics
Guide
Cover
Table of Contents
Title Page
Copyright
About the author
Acknowledgements
Introduction
How to use this book
Begin Reading
The calm after the storm
A word of advice
The elephant in the room
References
End User License Agreement
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As always, Donna translates what was somewhat overwhelming into a practical how‐to and step‐by‐step guide that will be a game‐changer for us all. Every team member in every organisation needs this book on their shelf to use ChatGPT to increase their capacity. I've already used it for social media content plans, sharing stories and metaphors in content and finding ways to delight my customers that would have taken hours of time but with ChatGPT we're done in a few minutes. I'm off to create more clever prompts to help me optimise my time even more!
—Jane Anderson, award‐winning business consultant, Forbes contributor and author of ten books
Donna has shared a wealth of insights about the potentials (and the perils) associated with ChatGPT. She cleverly explores practical examples that illustrate how we can leverage the tool, both professionally and personally, so we can save our most precious resources as humans, TIME! This book was a catalyst for me to start to think about the myriad of other ways to bolster my productivity with ChatGPT.
—Dr Kristy Goodwin, digital peak‐performance and wellbeing researcher, speaker and author
As someone who thought they already knew a lot about ChatGPT I was blown away by how much more I learned from this book. So many examples, tips and tricks to turbocharge anyone's ChatGPT journey. AI and machine learning aren't going away, and Donna's book equips you to come along for the ride. Exciting stuff.
—Anne‐Marie Hyde, ACA, associate partner, Professional Services
The ChatGPT Revolution is a how‐to guide for anyone who wants to get up to speed on this new technology and use it to reclaim time for what matters most. Donna's practical approach will help you quickly master using ChatGPT for day‐to‐day tasks from travel planning to letter writing … and before you know it you will wonder how you managed your life (and life admin) without it.
—Dinah Rowe‐Roberts, co‐author of Life Admin Hacks and co‐host of the Life Admin Hacks podcast
If you want the inside scoop on how to understand and use ChatGPT and AI, both personally and professionally, The ChatGPT Revolution is a must‐read! Whether you are new to ChatGPT or been deep in it, Donna McGeorge provides a practical breakdown of how to best utilise this mind‐blowing technology for productivity and efficiency!
—Amy Yamada, business coach for Coaches & Entrepreneurs
This edition first published in 2024 by John Wiley & Sons Australia, LtdLevel 4, 600 Bourke St, Melbourne, Victoria 3000, Australia
Typeset in Bembo Std 12/15pt
© John Wiley & Sons Australia, Ltd 2024
The moral rights of the author have been asserted
ISBN: 978‐1‐394‐28312‐5
All rights reserved. Except as permitted under the Australian Copyright Act 1968 (for example, a fair dealing for the purposes of study, research, criticism or review), no part of this book may be reproduced, stored in a retrieval system, communicated or transmitted in any form or by any means without prior written permission. All inquiries should be made to the publisher at the address above.
Cover design by Wiley
Cover image © agungkreatif/Adobe Stock, © Юлия Прыкина/Adobe Stock
Disclaimer
The author generated portions of this text in part with ChatGPT, OpenAI's artificial intelligence chatbot. If verbatim content has been used, this is clearly marked in the text and shown along with the prompt used. In all other instances, upon generating draft language, the author extensively reviewed, edited, and revised the language before proceeding to publication. The material in this publication is of the nature of general comment only, and does not represent professional advice. It is not intended to provide specific guidance for particular circumstances and it should not be relied on as the basis for any decision to take action or not take action on any matter which it covers. Readers should obtain professional advice where appropriate, before making any such decision. To the maximum extent permitted by law, the author and publisher disclaim all responsibility and liability to any person, arising directly or indirectly from any person taking or not taking action based on the information in this publication.
About the author
Donna McGeorge makes work work.
She is passionate about enhancing the time we spend in the workplace (too much, for many of us) to ensure it is effective and productive, and enjoyable.
Donna has worked with managers and leaders throughout Australia and the Asia–Pacific for over 20 years. In 2020 she, like many of us, transitioned her work from live, in‐person to online. She delivers productivity programs, keynotes and webinars globally across a mix of industries.
Her CV is as eclectic as her record collection (yes, classic vinyl). In addition to roles at Telstra, Qantas, Ernst & Young and Ansett, she has managed theatre, sports, and concert tours for the UK‐based travel company Keith Prowse, and been the Asia–Pacific organisational development manager for the Ford Motor Company in Shanghai.
Donna also shares her knowledge for good through appearances on The Today Show, Sky News, radio interviews across Australia, and articles for Harvard Business Review, Forbes and Fast Company, as well as local publications, including The Age, Boss Magazine, Smart Company, B&T Magazine and HRM.
This book complements her best‐selling productivity series, ‘It's About Time’, which includes The 25 Minute Meeting (2018), The First 2 Hours (2019) and The 1 Day Refund (2022), also published by John Wiley & Sons.
She runs her business from her home on the Redcliffe Peninsula, in South East Queensland, a region known for its world‐class beaches, but her most creative moments come while sipping tea on her verandah, enjoying her garden with her husband, Steve, and her dog, Prudence.
Donna believes that while workplaces are complex, they are not hard. More often than not it's getting the simple things right, consistently, that has the greatest impact.
She also knows that when we decide to be intentional, we can surprise ourselves with what we can achieve.
www.donnamcgeorge.com
Acknowledgements
In 2018, I published my first ‘proper’ book, The 25 Minute Meeting. It was a super‐steep learning curve, and I couldn't have done it without the team who supported me. In 2019, just a year later, I published The First 2 Hours and, in 2022 following the global pandemic, I published my third book, The 1 Day Refund.
I thought I was done.
And then I got a call from Lucy Raymond at Wiley offering me the opportunity to write this book.
The difference this time is that it came at a challenging time both personally and professionally, and I wasn't sure if I had the capacity to write another book. And … here we are.
Again, it has been a team effort.
Lucy Raymond, Leigh McLennon, Melanie Dankel, Ingrid Bond, Renee Aurish and the team at Wiley — thank you for offering me this opportunity. You have opened up my work to a whole new market with this one and, despite the frantic pace, it felt effortless.
Kelly Irving: For running your eye over my shitty first draft and realigning me with the purpose for the book.
Joanne Smith: My sister and often partner in crime. We decided to get curious early about ChatGPT and kept sharing our various discoveries and delights as it saved us hours of work in the creation of content.
Janine Garner: For being my sounding board. You experienced the highs and lows of this book and had my back the whole way.
Maree Burgess: My conscience. Whenever I have a dilemma, you help me cut right to the chase, providing clarity where there was confusion.
Anne Marie: Once again your honesty and humour in applying your exquisite knowledge of the Queen's English are appreciated and loved. Thank you.
Emma McGeorge: You continue to be the inspiration for much of my writing as I strive to create a better working environment for everyone and, particularly, for you. I love you, my darling girl.
And, finally, there is nothing I could do in my professional or personal life without the loving support of my husband, Steve. This one was particularly challenging because of the compressed time frames, and you were patient and understanding as our carefully curated life was interrupted.
Introduction
It's been just over 12 months since the first edition of The ChatGPT Revolution hit the shelves. In that time, I've seen an explosion of curiosity and enthusiasm about ChatGPT from people everywhere. So many of us want to explore how the power of AI tools like ChatGPT can be used to improve our daily lives.
While writing this second edition, I reflected on how much has changed in such a short time span. We've gone from one simple app that helped with tricky emails to now, when ChatGPT has its own app store where developers can create and sell new GPT tools.
Things certainly have been progressing at pace.
The artificial intelligence landscape has continued to evolve, giving us an almost‐equal mix of new opportunities and challenges. It's increasingly apparent that there is massive potential for ChatGPT and other generative AI applications to revolutionise the way we work and manage our lives.
In this updated edition, I build upon the foundations laid in the first, covering even more practical applications for ChatGPT and exploring the latest advances and trends in AI.
As always, I invite you to approach these pages with an open mind and a willingness to embrace possibility.
AI and related technologies are not going anywhere. In fact, they are becoming more pervasive every week. The future belongs to those who are willing to seize it, and with ChatGPT and this book by your side, you'll be off to a great start.
I write books about productivity because I'm on a mission to give people back time for the most important things in their world. I get ideas for books when I speak with people in organisations about the things that are preventing them from being their best selves or doing their best work.
Hence my books are about things like meetings, structuring your day, and creating space to think and breathe.
So, when my publisher came to me and asked me to write a book about how artificial intelligence (AI) or, more specifically, generative AI applications like ChatGPT, could help us with productivity, I went straight back to the problems that people share with me.
In addition to the three things above, the issues that I regularly hear about (that may be future books) include:
delegation
decisions
information overload
admin tasks
life admin.
I'm sure the list goes on and on. This is the stuff that prevents us from doing our ‘real’ work. We would describe it as mundane, tedious and not very value‐adding, particularly if they are tasks we don't do very often. For example, when was the last time you had to:
write a job description and ad for a role
write a policy or procedure for a new starter in an organisation
develop a presentation or proposal from scratch
handle a client complaint
plan an event?
All of these infrequent tasks take up a huge amount of time when you only do them on rare occasions, particularly if you are starting from scratch. They are difficult to delegate because (a) you don't do them very often, so (b) it's easier and quicker to just do them yourself.
Generative AI applications like ChatGPT provide us with a tool to get through mundane tasks. A tool to clean our slate of repetitive, uninteresting and demotivating work that must be done. The stuff that prevents us from doing higher value work or keeps us from our families or the things we work for.
Irrespective of where you are in an organisation, you now have a virtual assistant, intern or support person to help you get through these mundane tasks up to 50 per cent faster than you were doing them before.
A study in March 2023 by MIT found that by combining ChatGPT with human input, productivity increased by between 35 and 50 per cent and the quality improved by up to 25 per cent. More recent studies (Cornell University, 2024) uphold those findings that with the help of ChatGPT, participants perform better in terms of stronger results and less time taken to complete tasks.
The question at this point is: Could you use some help to simplify your life and work, and free up more time in your day? If so, read on.
What will you use all this free time for?
The end of labour is to gain leisure.
— Aristotle
Thus, for the first time since his creation man will be faced with his real, his permanent problem — how to use his freedom from pressing economic cares, how to occupy the leisure, which science and compound interest will have won for him, to live wisely and agreeably and well.
— John Maynard Keynes
For centuries, technological advances from the printing press through to the vacuum cleaner were invented to give us more leisure time. Instead, all it did was give us more time for work.
According to Oliver Burkeman, we are destined to be on the planet for about 4000 weeks. I found this sobering, and it brought into focus my mortality, which begged the further, somewhat less philosophical thought, ‘I'm running out of time, so I'd better use that time wisely.’
Now is the time to leverage technological advancements, like AI and ChatGPT, to make that promise of increased leisure time a reality.
There's been a lot of buzz around ChatGPT and AI, and while you may have heard a thing or two about it, chances are you've picked up this book because you may not understand what it does and how it could be useful to you in taking back some of your valuable time.
This book is about getting beyond the buzz and giving you access to a productivity boon.
Right now, people are already using ChatGPT (or their platform of choice) to generate:
difficult emails
process flow charts
instruction guides
presentation outlines
job descriptions
job applications
administrative tasks
summaries and analyses of large amounts of information
product descriptions
content, articles and blogs.
And in case you are wondering, yes, some people are using it to help write books (I'll get to that later).
Generative AI platforms like ChatGPT represent a significant step forward in the ability of computers to understand and respond to human language. They have the potential to transform the way people interact with technology, providing a more natural and intuitive experience.
But, as with any new technology or time‐saving application, there's always a danger that it could end up creating more work than it saves. Email was supposed to make our lives easier, but it has ended up being a nightmare for a lot of us. I'm reminded of the German word Verschlimmbesserung, which means ‘an intended improvement that makes things worse’.
If used effectively, generative AI has the potential to free up valuable time for other activities, so I think the real question is: What will you do with that time? As technology continues to advance and make tasks easier and more efficient, it is up to us to decide how to use our new‐found free time.
It's important to understand that ChatGPT is only one example of a generative AI platform. Right now, ‘ChatGPT’ is often used like a generic trademark for all things generative AI (think ‘Esky’ and ‘Band‐Aid’, where one brand stands in for all brands!). But despite ChatGPT being the big first mover in this space, writing tools like Jasper AI have been around since February 2021.
Since ChatGPT was released in November 2022, new and alternative platforms include:
Copilot (formerly Bing AI) — developed by OpenAI (the owners of ChatGPT) in partnership with Microsoft
Google Gemini — initially called Google Bard, and trained on its own language model PaLM 2
Claude — a next‐generation AI assistant carefully designed to follow ethical principles for avoiding toxic, harmful or discriminatory outputs and illegal activities.
And even ChatGPT has a new free version, called GPT‐4o (omnimodel), which is a vast improvement on previous versions.
Some platforms target specific industries. For example, Jasper AI was developed for those working in marketing, search engine optimisation (SEO) and content creation (like blogs or articles). As the industry grows, it's likely that more platforms will be trained on data for increasingly specific uses.
The good news is, whichever platform you choose, the principles in this book will help you to get the most out of it. That's because this book shows you how to interact with any generative AI platform in the most efficient way. You'll learn how to write great prompts and queries that instruct the AI in exactly what you want.
Disclaimer: Before going any further, you need to know that these technologies are moving extremely fast, and they are full of errors. Even while writing this new edition, things were changing, and rumours were rife with what the next versions and new applications would provide. With a technology this explosive, chances are some of the ideas covered in this book could be considered obsolete before it even hits the shelves. Despite this, the fundamentals covered in this book provide core strategies for getting the most out of AI and, more specifically, ChatGPT.
We are still very much in the early stages of adoption, with only 15 per cent of Australians using generative AI to simplify their lives. That means you, right now, have a chance to be an innovator, at the forefront of this change in how we approach our daily tasks at work, home and on the go.
You have no time to lose.
It's time to join the revolution.
How to use this book
This book mirrors the way I run my webinars, workshops, corporate programs and hands‐on sessions. It is practical and easy to read and navigate, so you can quickly implement real yet simple changes in the way you work.
It isn't a hefty tome that you'll have trouble carrying around, or that you'll leave on your bedside table to gather coffee‐cup stains. Rather, it offers:
quick tips
real‐life stories
lots of no‐nonsense advice
practical exercises to get you started.
Questions throughout the book will encourage you to reflect on how you're working now and how you could use ChatGPT (or your platform of choice) to work simpler and smarter.
My suggestion for working through this book is to keep it simple and achievable. Start small and work your way up to the bigger concepts. Read the book and choose one or two things that resonate strongly with you. Then start to action those immediately. (You will thank me when you see how simple it really is.)
Part I is all about what ChatGPT is and the long history of artificial intelligence (AI) and machine learning (ML). You may not realise how much you are already using AI and ML in your day‐to‐day life. We will also cover why it's important to be curious and take the opportunity to learn about ChatGPT and other AI/ML technologies. They are here to stay. It's time to get on board.
Part II introduces practical strategies to get started with ChatGPT and help you be productive at work, at home and on the go. Imagine having a permanent intern or virtual assistant at your side to get some of your mundane work out of the way. That's what's on offer here!
Part III is about the creative uses of ChatGPT and generative AI: How writing a book is now possible for anyone. Or getting the perfect image or illustration for an article is at your fingertips. Or how easy it is now to write a poem for your valentine. The sky is the limit!
As you read this book, I'd like you to heed the advice from my late mentor and friend, Roger Deaner, who told me to ‘believe nothing, and test or try everything’. This has helped me maintain my curiosity in the face of negativity, blowhardedness (I don't know if that's even a word!), and ‘splaining.
So, this may seem counter‐intuitive … but I encourage you to not believe everything I say in this book. Instead, I want you to get curious about generative AI and explore it for yourself. This will provide you with a hands‐on experience of its capabilities and limitations and allow you to explore its potential applications.
As you read, you will find I can be a little irreverent at times — because life and work are way too important to be taken too seriously. And reading a book should be a pleasure, not a pain!
So please read, implement, experiment and have fun immersing yourself in the world of AI, ML and ChatGPT!
PART IGET CURIOUS
What does Albert Einstein, your car and an African wildebeest have in common?
No, this isn't the start of a corny joke, and the answer is the global positioning system (GPS).
Because of Einstein's theory of relativity, GPS systems can help us get from A to B in our cars, and also track the migratory patterns of animals on the planet, including wildebeest, arctic terns and humpback whales.
