Table of Contents
The Carver Policy Governance Guide Series
Praise
Title Page
Copyright Page
CARVER POLICY GOVERNANCE® GUIDE
Policy Governance in a Nutshell
Finding Out What We Don’t Know
Keeping the Focus on the Right Kind of Information
Monitoring CEO and Organizational Performance
Board Self-Evaluation
Conclusion
About the Authors
Notes
The Carver Policy Governance Guide Series
The Policy Governance Model and the Role of the Board Member
A Carver Policy Governance Guide, Revised and Updated
Ends and the Ownership
A Carver Policy Governance Guide, Revised and Updated
The Governance of Financial Management
A Carver Policy Governance Guide, Revised and Updated
Adjacent Leadership Roles: CGO and CEO
A Carver Policy Governance Guide, Revised and Updated
Evaluating CEO and Board Performance
A Carver Policy Governance Guide, Revised and Updated
Implementing Policy Governance and Staying on Track
A Carver Policy Governance Guide, Revised and Updated
Praise for the Policy Governance Model
“Reading these guides is a great way to start your journey towards excellence in governance. All the essentials are there, short but clear. And these six guides will also prove to be an excellent GPS device along the way.”
—Jan Maas, PG consultant, Harmelen, The Netherlands
“The guides are a great way to introduce busy board members to the basic principles of Policy Governance. Their bite-size approach is inviting, covering the entire model, albeit in less detail, without overwhelming the reader. They are succinct and easy to read, including practical points of application for board members. Consultants asked to recommend initial reading about the model can do no better than these guides.”
—Jannice Moore, president, The Governance Coach™, Calgary, Canada
“Boards introduced to Policy Governance quickly become hungry for information but are short on time. These guides help board members quickly absorb the key principles of the Policy Governance model. They are invaluable.”
—Sandy Brinsdon, governance consultant, Christchurch, New Zealand
“For some board leaders the governance elephant is best eaten one bite at a time. The Carver Policy Governance Guide series provides a well-seasoned morsel of understanding in a portion that is easily digested.”
—Phil Graybeal, Ed.D., Graybeal and Associates, LLC, Greer, South Carolina
“Would you or your board benefit from a quick overview of essential governance concepts from the world’s foremost experts on the topic, John and Miriam Carver? Thanks to their new six-booklet series, you can quickly familiarize or refresh yourself with the principles that make Policy Governance the most effective system of governance in existence. These booklets are the perfect solution for board members who are pressed for time but are dedicated to enhancing their own governance skills.”
—Dr. Brian L. Carpenter, CEO, National Charter Schools Institute, United States
Copyright © 2009 by John Carver and Miriam Carver.
Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco, CA 94103-1741 www.josseybass.com
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at www.wiley.com/go/permissions.
Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read.
Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.
Jossey-Bass books and products are available through most bookstores. To contact Jossey-Bass directly call our Customer Care Department within the U.S. at 800-956-7739, outside the U.S. at 317-572-3986, or fax 317-572-4002.
Jossey-Bass also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books.
Policy Governance® is the registered service mark of John Carver.
Library of Congress Cataloging-in-Publication Data
Carver, John.
Evaluating CEO and board performance: a Carver policy governance guide / John Carver and Miriam Carver.—Rev. and updated ed.
p. cm.—(The Carver policy governance guide series)
eISBN : 978-0-470-48105-9
1. Chief executive officers. 2. Boards of directors. 3. Directors of corporations. I. Carver, Miriam Mayhew. II. Title.
HD2745.C37225 2009
658.4’2—dc22
2009003150
CARVER POLICY GOVERNANCE® GUIDE
Everyone seems to be busy. Board members read materials and crowd board and committee meetings into their personal and business lives. Staff members report to work daily, and many leave tired when it’s time to go home. Computers compute, transportation transports, and all manner of special machinery hums continuously. It all looks impressive, seems well intended, and runs as if it had a life of its own. But does all this admirable activity actually work? How do we know we aren’t all fooled by our own busyness? Is everything happening that should? Is anything happening that shouldn’t? Is the staff spending its time wisely? Are employees adequately trained? Are we paying too much for rent? Are there any off-balance sheet transactions going on? Is the board using its scarce availability well? Is it being a good employer? Is it spinning its wheels?