Banishing Burnout E-Book

Michael P. Leiter

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Sprache: Englisch

Seitenzahl: 225

Veröffentlichungsjahr: 2011

Beschreibung

In this book Michael P. Leiter and Christina Maslach, the leading experts on job burnout prevention and authors of the landmark book The Truth About Burnout, outline their revolutionary new program for helping everyone in the workplace overcome everyday stress and pressures and achieve their career goals. Banishing Burnout includes the authors' unique and highly effective Work Life self-assessment test and a customized plan for action that will help transform the individual's relationship with work and overcome job burnout. The authors outline their proven action plan, which shows how to establish core values, set a personal direction, engage other people, initiate a realistic plan of action, make an impact, and achieve career goals. The book is filled with illustrative case examples from a wide variety of organizations, including corporations, health care institutions, universities, and nonprofit organizations. Each case demonstrates how the use of the Work Life self-survey and the individualized action plan can result in dramatic changes in the daily workplace experience and advance career development.

Leseprobe

Table of Contents

Title Page

Copyright Page

Acknowledgments

Chapter One - Your Job and You

Got Burnout?

You Are Not Alone

What’s Going On in the World of Work?

So What’s a Person to Do?

Can You Make It Better?

Six Strategies for Improving Your Relationship

How This Book Can Help You Improve Your Relationship

Chapter Two - What Is My Relationship with Work?

My Relationship with Work Test

Scoring

Profile

Chapter Three - Making a Plan of Action

Four Steps to Take Control of Your Work Life

Step One: Defining the Problem

Step Two: Setting Objectives

Step Three: Taking Action

My Relationship with Work Test

Step Four: Tracking Progress

General Guidelines

Stay Positive

Chapter Four - Solving Workload Problems

Step One: Defining the Problem

Step Two: Setting Objectives

Step Three: Taking Action

General Guidelines

Step Four: Tracking Progress

An Illustrative Story

Following the Four Steps

Chapter Five - Solving Control Problems

Step One: Defining the Problem

Step Two: Setting Objectives

Step Three: Taking Action

General Guidelines

Step Four: Tracking Progress

An Illustrative Story

Following the Four Steps

Chapter Six - Solving Reward Problems

Step One: Defining the Problem

Step Two: Setting Objectives

Step Three: Taking Action

General Guidelines

Step Four: Tracking Progress

An Illustrative Story

Following the Four Steps

Chapter Seven - Solving Community Problems

Step One: Defining the Problem

Step Two: Setting Objectives

Step Three: Taking Action

General Guidelines

Step Four: Tracking Progress

An Illustrative Story

Following the Four Steps

Chapter Eight - Solving Fairness Problems

Step One: Defining the Problem

Step Two: Setting Objectives

Step Three: Taking Action

General Guidelines

Step Four: Tracking Progress

An Illustrative Story

Following the Four Steps

Chapter Nine - Solving Values Problems

Step One: Defining the Problem

Step Two: Setting Objectives

Step Three: Taking Action

General Guidelines

Step Four: Tracking Progress

An Illustrative Story

Following the Four Steps

Chapter Ten - Changing Your Relationship

Keeping Your Eye on the Prize

Let’s Do It Again

Conclusion

Checking Up

Web Site Information

About the Authors

Index

Michael P. Leiter Christina Maslach

Copyright © 2005 by John Wiley & Sons, Inc. All rights reserved.

Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco, CA 94103-1741 www.josseybass.com

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Library of Congress Cataloging-in-Publication Data

Leiter, Michael P.

p. cm.

Includes index.

ISBN 0-7879-7608-3 (alk. paper)

1. Work—Psychological aspects. 2. Psychology, Industrial. 3. Burn out (Psychology)—Prevention. I. Maslach, Christina. II. Title.

HF5548.8.L365 2005

158.7’23—dc22

2004024469

Acknowledgments

We wish to acknowledge the contribution of the many people who completed our surveys, participated in interviews or focus groups, and used these strategies to improve the quality of their work life. The lessons we learned from working with courageous people who care deeply about their work made this book possible.

Chapter One

Your Job and You

Problems at work can hit you hard.

• It hurts so bad.

• I’ve been done wrong.

• This is not the way it is supposed to be.

• It’s driving me crazy.

• I’m mad as hell and won’t take it anymore.

• Stop the world, I want to get off.

Sound Familiar?

When you are in a relationship with someone important to you, and things seem to be going from bad to worse, you are likely to experience these thoughts and feelings. “Why isn’t this relationship working out? Is it something about me? Or is it the other person’s fault? And what can I do to make things right?” The answers to these questions are not always easy to figure out, so trying to cope with a rocky relationship can be frustrating and exhausting.

But suppose it is your job that is giving you the blues, rather than a certain someone. Does your relationship with work have any parallels with your relationships with people? As it turns out, the answer is yes. Your relationship with your job is a major part of your life. Indeed you may spend more time with it than you do with friends or family. It demands a lot from you, but it gives you things in return. Your sense of identity and self-esteem may be completely wrapped up in what you do with this job. When a relationship is this important, you want it to be the best that it can be. And maybe you even hope it will be the perfect match, and you will live happily ever after. But the reality is that an important relationship requires a lot of care and feeding—time, effort, commitment, and a dedication to stick with it, both in good times and bad—and that is just as true of your work relationship as your personal relationships.