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Ready to take your business to the next level? Find out everything you need to know about caring management with this practical guide.
In contemporary management literature, there is an increasing focus on the human side of management, with particular emphasis on emotional intelligence and empathy. This trend towards caring management is all the more important now that colleagues from different generations, with different expectations for their jobs, are working together. It will allow you to foster a positive working environment and get the best out of employees of all ages and backgrounds.
In 50 minutes you will be able to:
• Take a caring approach to management that is consistent with your personal values
• Understand and cater to the needs of colleagues from Generations X, Y and Z
• Understand the behaviour of your colleagues and adapt your own behaviour in order to encourage a caring and harmonious work environment
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Seitenzahl: 34
Veröffentlichungsjahr: 2017
“All truth passes through three stages. First, it is ridiculed. Second, it is violently opposed. Third, it is accepted as self-evident.” (Arthur Schopenhauer)
New ways of managing appear on a regular basis. The trend towards caring management seems more important than most. It began in the USA, like most management trends, before making its way to Europe. The Collins English Dictionary defines “caring” as “feeling or showing care and compassion”. In practice, this means looking for the positive in another person or in a situation. Managers must therefore learn to manage their relationships with others in a positive way, in order to achieve effective collective action, which is conducive to higher performance.
However, some managers still too often prioritise numbers, forgetting human relationships and the importance of balance. Interprofessional relationships should nonetheless not be managed mechanically: the limits of this approach have become clear, and the current spike in cases of burnout is a clear symptom of this.
The refocusing of managerial thought on human relationships ahead of the task to be accomplished can now be seen in managerial literature, training courses in management schools, universities, and interventions in consultancy and coaching firms.
The world-renowned Academy of Management (AOM), the largest academic body in the field of management science, took “Dare to Care” as the theme of its 2010 Annual Meeting. Two years later, the Academy of Management Review (AMR), a journal published by the AOM and one of the most prestigious journals in the field of business and management, followed this with a dossier on caring management and regular articles on the development of this approach to management.
This surge in interest in the topic of caring and congruence is becoming vitally important. It attracts reflections on ethical management, emotional and interpersonal intelligence, integrity, collective intelligence, agility and slow management. For some, caring management oriented towards congruence is the characteristic of great managers, meaning those who have an assertive personality and are self-confident and open-minded.
There is a relative consensus between different management authors with regard to the definition of a manager. Their main characteristic lies in their task, namely knowing how to manage and coordinate a group of individuals whom they are responsible for. The director of a company is therefore also a manager.
N.B.
The decision to not distinguish between managers and directors in this guide is deliberate. Caring management can be a shared stance, as each individual has the purpose of creating collective intelligence through synergy.
The function of management theories is to interpret how organisations work. The first work in this field is relatively recent, as it dates from the start of the 20th century, and it aims to improve the performance of companies.
