Creating Teams Where It’s Safe to Speak Up - Bea Langford - E-Book

Creating Teams Where It’s Safe to Speak Up E-Book

Bea Langford

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Beschreibung

Behind every high-performing team lies one critical foundation: psychological safety. Without it, innovation stalls, collaboration suffers, and mistakes go unspoken. Creating Teams Where It’s Safe to Speak Up shows you exactly how to embed trust and openness into your culture, so your people can do their best work without fear of judgment.

This hands-on guide gives you the tools to make psychological safety real, not abstract. You’ll learn how to establish team norms that support honesty, run effective debriefs that drive learning, and hold blameless postmortems that transform setbacks into progress. With practical strategies and real-world examples, you’ll gain the confidence to lead in ways that inspire openness, strengthen resilience, and fuel growth.

Whether you’re leading a startup, managing a department, or guiding a cross-functional project, this book helps you create a culture where mistakes become lessons, feedback sparks improvement, and everyone feels safe to contribute.

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Veröffentlichungsjahr: 2025

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Bea Langford

Creating Teams Where It’s Safe to Speak Up

Copyright © 2025 by Bea Langford

All rights reserved. No part of this publication may be reproduced, stored or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise without written permission from the publisher. It is illegal to copy this book, post it to a website, or distribute it by any other means without permission.

This novel is entirely a work of fiction. The names, characters and incidents portrayed in it are the work of the author's imagination. Any resemblance to actual persons, living or dead, events or localities is entirely coincidental.

Bea Langford asserts the moral right to be identified as the author of this work.

Bea Langford has no responsibility for the persistence or accuracy of URLs for external or third-party Internet Websites referred to in this publication and does not guarantee that any content on such Websites is, or will remain, accurate or appropriate.

Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names used in this book and on its cover are trade names, service marks, trademarks and registered trademarks of their respective owners. The publishers and the book are not associated with any product or vendor mentioned in this book. None of the companies referenced within the book have endorsed the book.

First edition

This book was professionally typeset on Reedsy Find out more at reedsy.com

Contents

1. Chapter 1

2. Chapter 1: Understanding Psychological Safety

3. Chapter 2: The Role of Trust in Teams

4. Chapter 3: Establishing Team Norms for Openness

5. Chapter 4: Effective Debriefing Practices

6. Chapter 5: Blameless Postmortems Explained

7. Chapter 6: The Leadership Culture Connection

8. Chapter 7: Building Resilience in Teams

9. Chapter 8: Creating a Learning Organization

10. Chapter 9: Feedback as a Growth Tool

11. Chapter 10: Overcoming Barriers to Open Communication

12. Chapter 11: Measuring Psychological Safety

13. Chapter 12: Case Studies of Success

14. Chapter 13: The Future of Teams and Psychological Safety

15. Chapter 14: Integrating Psychological Safety into Organizational Change

16. Chapter 15: Summary and Next Steps

17. Chapter 1: Understanding Psychological Safety

18. Chapter 2: The Role of Trust in Teams

19. Chapter 3: Establishing Team Norms for Openness

20. Chapter 4: Effective Debriefing Practices

21. Chapter 5: Blameless Postmortems Explained

22. Chapter 6: The Leadership Culture Connection

23. Chapter 7: Building Resilience in Teams

24. Chapter 8: Creating a Learning Organization

25. Chapter 9: Feedback as a Growth Tool

26. Chapter 10: Overcoming Barriers to Open Communication

27. Chapter 11: Measuring Psychological Safety

28. Chapter 12: Case Studies of Success

29. Chapter 13: The Future of Teams and Psychological Safety

30. Chapter 14: Integrating Psychological Safety into Organizational Change

31. Chapter 15: Summary and Next Steps

1

Chapter 1

Table of Contents

2

Chapter 1: Understanding Psychological Safety

Defining Psychological Safety

Why Psychological Safety Matters

Characteristics of Psychologically Safe Teams

Success Stories: Organizations Exhibiting Psychological Safety

3

Chapter 2: The Role of Trust in Teams

Understanding Trust in Teams

Building Relational Trust

The Role of Psychological Safety in Trust

Addressing Distrust and Conflict

4

Chapter 3: Establishing Team Norms for Openness

Understanding Team Norms

Steps to Establish Clear Norms

Encouraging Openness in Communication

Addressing Conflict Through Norms

Reinforcing Norms Through Regular Check-Ins

Creating an Inclusive Environment

5

Chapter 4: Effective Debriefing Practices

The Purpose of Debriefing

Structuring a Successful Debrief

Running a Blameless Debrief

Debriefing for Continuous Improvement

6

Chapter 5: Blameless Postmortems Explained

Understanding Blameless Postmortems

Preparing for a Blameless Postmortem

Conducting the Postmortem

After the Postmortem: Acting on Insights

7

Chapter 6: The Leadership Culture Connection

Understanding Leadership Culture

Leadership Styles That Foster Psychological Safety

Creating a Safe Space for Vulnerability

Establishing Trust Through Accountability

Continuous Learning and Development as a Leadership Value

8

Chapter 7: Building Resilience in Teams

Understanding Team Resilience

Promoting a Resilient Mindset

Creating Supportive Culture

Implementing Effective Debriefing Practices

9

Chapter 8: Creating a Learning Organization

Understanding Learning Organizations

Building a Culture of Feedback

Establishing Blameless Postmortems

Effective Debriefing Practices

10

Chapter 9: Feedback as a Growth Tool

The Importance of Feedback

Creating Feedback Norms

Providing Constructive Feedback

Receiving Feedback Gracefully

Incorporating Feedback into Development Plans

11

Chapter 10: Overcoming Barriers to Open Communication

Understanding the Barriers to Open Communication

Leadership’s Role in Encouraging Communication

Techniques for Improving Team Communication

Establishing Norms for Open Communication

12

Chapter 11: Measuring Psychological Safety

Understanding Psychological Safety Metrics

Tools for Assessment

Interpreting the Data

Continuous Improvement of Psychological Safety

13

Chapter 12: Case Studies of Success

Google: Fostering a Culture of Openness

Pixar: Learning from Mistakes

The U.S. Military: Promoting Team Resilience

Microsoft: Transforming Workplace Culture

14

Chapter 13: The Future of Teams and Psychological Safety

The Changing Landscape of Teams

The Continued Importance of Psychological Safety

Establishing Trust in a Hybrid Work Environment

Innovations in Debriefing Practices

Cultivating a Learning Organization

Preparing for Future Challenges