Creative People Must Be Stopped - David A Owens - E-Book

Creative People Must Be Stopped E-Book

David A Owens

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Beschreibung

A framework for overcoming the six types of innovation killers Everybody wants innovation--or do they? Creative People Must Be Stopped shows how individuals and organizations sabotage their own best intentions to encourage "outside the box" thinking. It shows that the antidote to this self-defeating behavior is to identify which of the six major types of constraints are hindering innovation: individual, group, organizational, industry-wide, societal, or technological. Once innovators and other leaders understand exactly which constraints are working against them and how to overcome them, they can create conditions that foster innovation instead of stopping it in its tracks. The author's model of constraints on innovation integrates insights from the vast literature on innovation with his own observations of hundreds of organizations. The book is filled with assessments, tools, and real-world examples. * The author's research has been featured in the New York Times, Wall Street Journal, London Guardian and San Jose Mercury News, as well as on Fox News and on NPR's Marketplace * Includes illustrative examples from leading organizations * Offers a practical guide for bringing new ideas to fruition even within a previously rigid organizational culture This book gives people in organizations the conceptual framework and practical information they need to innovate successfully.

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Seitenzahl: 402

Veröffentlichungsjahr: 2011

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Contents

Introduction: Creative People Must Be Stopped!

Chapter 1: The Context of Innovation: Why Everyone Wants Innovation but No One Wants to Change

Why Does Innovation Fail?

How to Use This Book

Summary

Chapter 2: Why Most of Us Are More Creative Than We Think: Individual Innovation Constraints

Are Innovators Born or Made?

Perception Constraints: Looking Without Seeing

Overcoming Perception Constraints

Intellection Constraints: Old Thought Patterns for New Problems

Overcoming Intellection Constraints

Expression Constraints: Difficulty Articulating Your Ideas

Overcoming Expression Constraints

Putting the Framework to Work: Individual Constraints

Summary

Chapter Reflection: Individual Constraints

Chapter 3: Why a Brainstorm Meeting Can Be Worse Than No Meeting at All: Innovation Constraints in Groups

Two Brains Are Better Than One—Except When They Aren’t

Emotion Constraints: Ego and Social Status

Overcoming Emotion Constraints

Culture Constraints: Cohesion and Meaning

Overcoming Culture Constraints

Environment Constraints: Comfort Versus Collaboration

Overcoming Environment Constraints

Process Constraints: Directing Members’ Behavior

Overcoming Process Constraints

Putting the Framework to Work: Group Constraints

Summary

Chapter Reflection: Group Constraints

Chapter 4: Why You’ll Never Be a Prophet in Your Hometown: Organizational Innovation Constraints

Do “Innovation” and “Organization” Belong in the Same Sentence?

Strategy Constraints: Knowing the Intent

Overcoming Strategy Constraints

Structural Constraints: Efficiency and Control

Overcoming Structural Constraints

Resource Constraints: Capital and Capabilities

Overcoming Resource Constraints

Putting the Framework to Work: Organizational Constraints

Summary

Chapter Reflection: Organizational Constraints

Chapter 5: If It’s Such a Great Idea, Why Isn’t Our Competitor Doing It? Industry Innovation Constraints

Driving Competition with Innovation or Innovation with Competition?

Competition Constraints: Innovation as a Last Resort

Overcoming Competition Constraints

Supplier Constraints: No Organization Is an Island

Overcoming Supplier Constraints

Market Constraints: Everybody Wants It Cheaper—and Faster and Better

Overcoming Market Constraints

Putting the Framework to Work: Industry Constraints

Summary

Chapter Reflection: Industry Constraints

Chapter 6: Why My Innovation Means You Have to Change: Societal Innovation Constraints

Can We Choose to Change Society?

Values and Identity Constraints: I Like Who I Am

Overcoming Values and Identity Constraints

Social Control Constraints: Self-Protection and Regulating Behavior

Overcoming Social Control Constraints

History Constraints: The Past Isn’t Dead—It Isn’t Even Past

Overcoming History Constraints

Putting the Framework to Work: Societal Constraints

Summary

Chapter Reflection: Societal Constraints

Chapter 7: How to Take a Really Hard Problem and Make It Completely Impossible: Technological Innovation Constraints

What’s Hard About Manipulating Matter, Time, and Space

Physical Constraints: Knowing What You Know (and What You Don’t)

Overcoming Physical Constraints

Time Constraints: Having Time and Making Time

Overcoming Time Constraints

Natural Environment Constraints: Altering Landscapes

Putting the Framework to Work: Technological Constraints

Using the Results

Summary

Chapter Reflection: Technological Constraints

Chapter 8: When Failure Is Not an Option: Leading an Innovation Strategy

Show Me the Money: Constraints on the Adoption of Innovations

Managing or Leading Innovation?

The Innovative Organization

Creative People Must Be Stopped!

Appendix A: Using the Assessment Results

Appendix B: Innovation Team Contract Guidelines

Appendix C: An Innovation Bookshelf

References

Acknowledgments

About the Author

Index

Praise for Creative People Must Be Stopped

“Read Creative People Must Be Stopped only if you are serious about making stuff, and making stuff happen. This is a survival guide for navigating a world that is dangerous for good ideas. And it is required reading for the creative people who love them!”

—Peter Durand, founder, The Center for Graphic Facilitation, and creative director, Alphachimp Studio Inc.

“This is no rarefied academic treatment on innovation as an abstract ideal, but a nuts-and-bolts handbook to dissecting our thought patterns about innovation. Owens dispels the myth that innovation is a binary trait that either exists or does not in a given product, process, or business model. Creative People Must Be Stopped addresses the myriad ways that novel ideas can fail in the marketplace. Working through a combination of thought experiments and real-world examples, the book demonstrates how failures in understanding the context for innovation can prove every bit as deadly to progress as failures of imagination.”

—Mark Rowan, president, Griffin Technology Inc., maker of iPod, iPhone, and iPad accessories

“Creative People Must Be Stopped is among the best books ever written about human imagination in the workplace. David Owens is a master innovator, having practiced his craft as a product designer, researcher, teacher, creativity coach, and executive. The breadth and depth of his experience fills every page of this little gem, which is chock-full of hundreds of big and little steps that you can take right now to do more creative work and to lead more innovative teams and organizations.”

—Robert Sutton, professor, Stanford University, and author of the New York Times bestseller Good Boss, Bad Boss

Copyright © 2012 by David A. Owens. All rights reserved.

Published by Jossey-Bass

A Wiley Imprint

989 Market Street, San Francisco, CA 94103-1741—www.josseybass.com

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at www.wiley.com/go/permissions.

Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

Jossey-Bass books and products are available through most bookstores. To contact Jossey-Bass directly call our Customer Care Department within the U.S. at 800-956-7739, outside the U.S. at 317-572-3986, or fax 317-572-4002.

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Library of Congress Cataloging-in-Publication Data

Owens, David A.

Creative people must be stopped: six ways we kill innovation (without even trying) / David A. Owens.—1st ed.

p. cm.

Includes bibliographical references and index.

ISBN 978-1-118-00290-2 (hardback); ISBN 978-1-118-12900-5 (ebk); ISBN 978-1-118-12901-2 (ebk); ISBN 978-1-118-12902-9 (ebk)

1. Creative ability in business. 2. Organizational change. I. Title.

HD53.O94 2012

658.4’063—dc23 2011032504

This book is dedicated to my lovely ladies, Jennifer, Charlotte, and Adelaide

Introduction

Creative People Must Be Stopped!

Given that a search on the term “innovation” returns more than forty thousand book entries on Amazon.com, does the world really need another book on the topic? Maybe the better question is Why do so many organizations continue to kill good ideas and fail in their innovation attempts despite this wealth of research and advice?

Innovation is a natural and desirable outcome of human interaction, yet it is systematically stopped in organizations, often by the very people who say they want it and who stand to benefit from it. I term these systematic stoppages innovation constraints.

Over the course of ten years of research, teaching, and consulting, I have identified the six dominant types of constraints that can keep creative new ideas from being formulated, developed into marketable products and services, or adopted by the intended users. This book organizes these innovation killers into a conceptual framework that demystifies what innovation is, how it happens, and how we stop it without even trying. In my executive programs, workshops, talks, and consulting engagements, thousands of managers, executives, and innovators have successfully used the framework to diagnose the primary causes of innovation failure in their organizations and to develop strategies for overcoming them. My goal in this book is to bring this power of understanding, diagnosing, and removing constraints on innovation to many, many more.

Although this book relies on academic research in a variety of disciplines to help explain why things happen the way they do, it is above all a practical guide to a new way of thinking about innovation, complete with diagnostic and other tools, as well as suggestions for action. It is not, however, a laundry list of “Do this, don’t do that” advice. Rather, this book is aimed at giving aspiring innovators and managers of innovation the conceptual and practical basis they need to develop their own actionable insights and smart strategies for responding to the challenges of coming up with exciting new ideas and bringing them to fruition.

CHAPTER 1

The Context of Innovation

Why Everyone Wants Innovation but No One Wants to Change

Figure 1.1

Our firm was in a bit of a slump. We had a hugely successful product a few years ago, but now we were facing increasing pressure to come up with the follow-up product, the next big thing. One day the big boss called the team into the office and said,

“People, this is serious. It has got to be big! Look, I really need you to think outside the box—don’t constrain yourselves! Listen, I really want you to push the boundaries way out there on this one; remember, we’re talking blue-sky this time—a real breakthrough!”

So the team and I ran off, excited, and “box be damned,” we started thinking big. Just two sleepless weeks later, we had found it! We had come up with a great idea! So we set up a meeting to present it. In the meeting the boss listened for a while, asking a question or two. Then he let out a loud sigh and said,

“Hmm ... this looks expensive ... I mean, I appreciate how you people are thinking outside the box, but I hope you realize that we have a business to run here. Now remember that I do want you to keep thinking outside the box, but can you try to make sure that it’s not quite so expensive?”

So off we went to find another idea. About a week later we had come up with a less expensive idea that was even better. In the big meeting, the boss again asked just a question or two before he sighed and said,

“This looks complicated. I mean I appreciate how you people are thinking outside the box, but I hope you realize that we’ve got to be able to make this in our plant. I want you to keep thinking outside the box, but can you try to make sure that we can at least manufacture the thing in-house?!”

Next idea: “Too disruptive!”

Next idea: “Too risky!”

Next idea: “Too weird!”

After about six months of this, my team finally came up with the idea, one that we believed met every requirement the boss had given us. When we presented it to him, he didn’t even bother asking questions. Ten minutes into our spiel, he became agitated and said,

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!

Lesen Sie weiter in der vollständigen Ausgabe!