Developing Your Emotional Intelligence E-Book

50MINUTES

• Herausgeber: 50Minutes.com
• Kategorie: Fachliteratur
• Serie: Coaching
• Sprache: Englisch

Seitenzahl: 26

Veröffentlichungsjahr: 2017

Beschreibung

Ready to take your career to the next level? Find out everything you need to know about emotional intelligence with this practical guide.

Emotional intelligence refers to the ability to “identify, access and control one’s own emotions and those of others in a group”. This is undoubtedly an essential skill for almost any career and luckily, it is also something that everybody can learn. This summary will teach you the methods you need to understand and control your own emotions as well as to read other people’s feelings, allowing you to become a more empathetic person.

In 50 minutes you will be able to:
• Identify emotional intelligence and why it is important for professional and personal development 
• Analyse your emotions and how they contribute to your strengths and weaknesses, as well as how you can use them to achieve success
• Discover the key to interpreting the emotions of others, helping you to read body language and communicate effectively, thus avoiding difficult situations and conflict

ABOUT 50MINUTES.COM | COACHING 
The Coaching series from the 50Minutes collection is aimed at all those who, at any stage in their careers, are looking to acquire personal or professional skills, adapt to new situations or simply re-evaluate their work-life balance. The concise and effective style of our guides enables you to gain an in-depth understanding of a broad range of concepts, combining theory, constructive examples and practical exercises to enhance your learning.

Leseprobe

Emotional intelligence

Problem: How can I manage my emotions to maximise my potential and my chances for success?Uses: High emotional intelligence is a more certain path towards success than a large intellectual capacity. Professional context: Teamwork, team management, interviews.FAQs:What impact does stress have on my emotions and how can I handle it?Why is empathy an essential element of the development of my emotional quotient?What skills will enable me to grow within my company?How can I put a strong emotion, such as anger, to good use?How can I give constructive criticism to a co-worker?How can I use my emotions as a source of self-motivation?

“In my previous job, I did not feel respected and I let the situation fester. I did not say anything until my supervisor pushed me too far one day while I was working a stand at an event and I exploded. I was unpleasant and I yelled at my superior in front of customers. She had pushed me so far over the edge for weeks leading up to that time, so I was unable to restrain myself and told her exactly what I thought. Two days later, I received my P45.” – Rachel, administrative assistant for a non-profit organisation

In 1996, the concept of “emotional intelligence” (EI) was popularised by the book of the same name by the American psychologist Daniel Goleman (born in 1946). He distinguishes between two kinds of intelligence: rational and emotional, measured by intelligence quotient (IQ) and emotional quotient (EQ) respectively.

According to Goleman, emotional intelligence is “the ability […] to identify, access and control one’s own emotions and those of others in a group”. Therefore, emotional quotient measures the ability of an individual to use their personal skills (empathy, confidence, motivation, etc.) and social skills (communication, interpersonal relationships, etc.).

To the American psychologist, emotional quotient and intelligence quotient are not incompatible: they are simply two different ways of measuring the overall intelligence of an individual. As with a person’s IQ, his theory assumes that we are born with a certain emotional quotient, with some emotional qualities and propensities inscribed in our genetic makeup. We are therefore not all equal in emotional intelligence. However, although it is very difficult to increase your IQ, there are several methods that you can use to increase your EQ. These methods not only help you to become aware of your own emotions and control them, but also to read those of others and act accordingly. Becoming emotionally intelligent is therefore within everyone’s reach.