Effective Communication at Work E-Book

50MINUTES

• Herausgeber: 50Minutes.com
• Kategorie: Fachliteratur
• Serie: Coaching
• Sprache: Englisch

Seitenzahl: 21

Veröffentlichungsjahr: 2017

Beschreibung

Ready to take your career to the next level? Find out everything you need to know about effective communication at work with this practical guide.

Do you struggle to develop relationships or make yourself heard at work? There is a good chance that this is down to a lack of communication, an extremely important yet often overlooked professional skill. Gone are the days of struggling to assert yourself or build relationships with colleagues; this guide will give you all the information you need to reap the rewards of effective communication!

In 50 minutes you will be able to:
• Learn how to communicate effectively in the workplace, leading to stronger relationships and a happier team
• Interpret body language and other nonverbal communication such as facial expressions, gestures and nervous habits
• Discover the three ego-states and how they affect your ability to communicate, as well as how to use them to improve your communication

ABOUT 50MINUTES.COM | COACHING 
The Coaching series from the 50Minutes collection is aimed at all those who, at any stage in their careers, are looking to acquire personal or professional skills, adapt to new situations or simply re-evaluate their work-life balance. The concise and effective style of our guides enables you to gain an in-depth understanding of a broad range of concepts, combining theory, constructive examples and practical exercises to enhance your learning. 

Leseprobe

Communicating effectively at work

Issue: how can I develop clear and healthy communication at work? Uses: good communication at work is necessary to motivate and improve the efficiency of employees, resolve conflicts and maintain healthy professional relationships. Professional context: professional relationships, professional communication, human resources. FAQs: What things do I need to pay attention to when I communicate with my colleagues? What types of communication are found in the office?How should I communicate with my manager? How can I make my meetings effective? How do I avoid rumours and power games? What is the purpose of evaluations and feedback? Should I communicate differently if I am a woman? How can I re-establish communication within my team?

Communication is essential for a company to function well, yet it can be the source of misunderstandings or even conflicts, and cause an atmosphere that is damaging to the wellbeing and effectiveness of employees. Rumours, innuendos and unsaid things are all situations we are likely to encounter over the course of our professional lives, so we should take a close interest in this phenomenon.

But how do we go about encouraging healthier and more effective conversations that respect and motivate employees? Whereas previous models overwhelmed the people involved with information without taking the human aspect into account, today’s companies are developing an increasing number of strategies that promote and nurture tolerant, useful and close communication. Nevertheless, establishing this kind of process takes time and must respect certain principles. In 50 minutes, this guide will put into perspective the different aspects of all internal communication, as well as the obstacles that you may encounter within the company. It will also offer you solutions to successfully transmit clear and effective messages in order to improve your professional relationships.

How to be a great communicator at work: the basics

The principles of communication

The key components of communication

All communication involves three main components: an emitter, a message and a receiver. Taking this classic outline as our starting point, we will examine the essential characteristics of exchanges between colleagues, teams and managers.