Good Idea. Now What? - Charles T. Lee - E-Book

Good Idea. Now What? E-Book

Charles T. Lee

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Proven pathways for taking ideas to implementation We all have ideas--things we want to do or create--but only some of us will do what it takes to see those ideas come to pass. In Good Idea. Now What? readers will discover some of the essential values and principles that guide successful idea-makers, including the leveraging of mixed environments for creativity, working through resistance and setbacks, developing a practical plan for implementation that works, navigating collaborative opportunities, and communicating your idea to make it truly remarkable. Whether you're just a creative type, or the leader of an organization, you must figure out a creative process and develop an infrastructure for implementing your ideas. Good Idea. Now What? offers systematic advice for moving your ideas to execution. It will show you: * The fundamental elements of a good idea * Tangible pathways to follow after initial inspiration * The importance of branding and its impact on ideas * Practical advice for developing a loyal tribe of supporters who will take your idea to a whole new level It's not enough to be inspired. Learn how to follow through on your ideas and discover how great an impact you can have!

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Seitenzahl: 256

Veröffentlichungsjahr: 2012

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CONTENTS

Preface: Born into a Legacy of Idea Makers

Acknowledgments

Introduction: Idea Lovers versus Idea Makers

Part 1: Where Do Good Ideas Come From?

Chapter 1: Strategy or Chance?

Chapter 2: Ideas in the Midst

Wisdom from the Streets

Spatial Distance?

Chapter 3: My Need for Need

Chapter 4: Medici Changed My Life

The Medici Tweet?

Chapter 5: Don’t Settle for Good

Part 2: Life after Inspiration

Chapter 6: Addicted to Inspiration

Chapter 7: What Plan?

Passion Unrealized

Chapter 8: Dig a Little Deeper

The Dreaded Business Plan

Wisdom from Wade

A Few Questions for Idea Makers

Chapter 9: Ideas Don’t Work; You Do!

Bootstrapping for Project 7

Become a Bootstrapper!

Chapter 10: Choose Family

Part 3: Overcoming Creative Resistance

Chapter 11: Wipe Your Nos and Buts

A Prehistoric Brain

Chapter 12: The Dreaded Look Inside

Chapter 13: Disturbance in the Force

Bringing It Home

Chapter 14: Hear Me Out

The Other Side of the Coin (Practicing What We Preach)

Part 4: Paving a Creative Pathway

Chapter 15: No Escape Clause

Chapter 16: Got Rhythm?

Chapter 17: Don’t Just Add; Multiply

A Wandering Generality

The Bad News . . .

Discovering the Power of Focus

Chapter 18: I Can See It!

More Than Digital

Chapter 19: Press Pause

Your Life Needs Space as Well

Emergency Room Counseling

Putting on the Breaks!

Part 5: Elements for Idea Making 1

Chapter 20: The Art of Evolution

Chapter 21: DNA or R&D?

Chapter 22: Risk (Overrated!)

Chapter 23: The Miracle of Writing and Waiting

Chapter 24: Think Multiple, Not Perfect

Spaghetti Sauce Lessons

Part 6: Elements for Idea Making 2

Chapter 25: Simple

Chapter 26: Quality, Quality, Quality

Chapter 27: The F Word

Chapter 28: Under Pressure

Chapter 29: Dealing with Setbacks

Changing the World through Shoes

Chapter 30: Beat the Tribal Drum

Part 7: The Work of Collaboration

Chapter 31: Myths

Myth 1: Collaboration Just Happens on Its Own

Myth 2: Collaboration Is Intuitive for Everyone

Myth 3: Collaboration Is an Act of Lightening the Workload

Myth 4: Collaboration Is a One-Size-Fits-All Endeavor

Myth 5: Collaboration Is about Finding the Right Technological Tools

Chapter 32: Human: The X Factor

Chapter 33: I Need It!

An Organization Created in Collaboration

Chapter 34: Do You Trust Me?

Chapter 35: Fight Club

Chapter 36: The Hire

Part 8: Getting Out There!

Chapter 37: Why Brand Matters

A Practical Guide to Branding

Chapter 38: A Personal Brand?

Accidental Lessons about Personal Branding

Chapter 39: The Pitch

An Idea Worth Sharing

Chapter 40: Life in a Digital Age

Conclusion

Recommendations for Further Reading

About the Author

Index

Praise for Good Idea. Now What?

“Getting from step 0 to step 1 is often the hardest part, and Charles understands that. This book lays out a comprehensive strategy that skillfully maps out how to move ideas into that next stage of creation, which will be helpful for any leader.”

—Ben Keesey

CEO of Invisible Children

“In this approachable, pragmatic book, Charles presents us with a fresh, thoughtful approach of how to get our ideas into the world, while also providing critical perspective on the implications of new ideas on the entrepreneur’s often overlooked personal life. Read this before you launch your next project.”

—Dave Blanchard

Founder of Praxis;

Former IDEO Principal Designer

“Structure and process that powers creatives! Charles T. Lee has penned a witty, inspirational, and approachable manual for both aspiring and veteran entrepreneurs that focuses on turning ideas into strategic execution. Take Nike’s advice and ‘Just Do It’!”

—Wade Kawasaki

Executive Vice President of Coker Group

“People often approach me for advice on making their ‘new idea’ reality. They usually ask for help via a short e-mail or a quick conversation. The truth is there is so much more to idea making than what can be communicated through a simple response. Having a resource like Good Idea. Now What? will help me point people to a practical guide that helps them get on a path that marries their passion with a plan.”

—Tyler Merrick

Founder and Social Capitalist of Project7

“Thomas Edison (not Albert Einstein) rightly stated that ‘Genius is one percent inspiration, 99 percent perspiration.’ While you’re on your own for the 1 percent, Charles T. Lee’s Good Idea. Now What? takes you through the 99 percent. Lee’s book is light-hearted and witty, but also a sincere read that offers solid business insights, essential for any idea to take flight. If you have a passion to take your idea to market, then Good Idea. Now What? will make sure that you are well equipped for the climb.”

—Keith Kall

Senior Director, Corporate Partnerships for World Vision

“For many creatives and change makers the road isn’t always clear, but what Charles has done through Good Idea. Now What? is to boil down the vital steps around idea generation, branding, collaboration, and putting first things first—in order to help us chart our course to move the best ideas forward.”

—Jeff Slobotski

Founder of Silicon Prairie News

“Tired of your ideas limping along? Lost and don’t know where to start? Does your world changing idea demand a big dose of momentum and practicality? Charles T. Lee delivers it all in his inspiring book, Good Idea. Now What?”

—Mike Foster

Creative Principal and Cofounder of PlainJoe Studios

“Charles T. Lee has penned a guide to the hard work of birthing an idea into life. If you read this book, your idea will have an exponentially greater chance of seeing the light of day. Read it.”

—Jeff Shinabarger

Founder of Plywood People

“With driving clarity, Charles T. Lee helps us cut through the clutter of good intentions and get to work. This book will not only catalyze action, it will lead you to create transformation.”

—Bethany Hoang

Director of the IJM Institute

“Good Idea. Now What? is a great handbook to navigate the chaos of creativity! I love Charles. You’ll delight in his practical insights forged in the furnace of his own ideation!”

—Dave Gibbons

CEO of XEALOT

Author of XEALOTS: Defying the Gravity of Normality

“Charles T. Lee is one of the best idea guys I know. Better than good ideas are ideas that lead to impact—a hallmark of Charles’ life. Charles’ new book, Good Idea. Now What? is a hands-on resource that will serve you as an idea coach helping you to move your great ideas to implementation and finally to major impact!”

—Greg Ligon

Vice President and Publisher of Leadership Network

“For many creatives and change makers the road isn’t always clear, but what Charles has done through Good Idea. Now What? is more than just a book— it’s an opportunity to make something. Through proven insights and principles, Charles T. Lee offers you everything you need to turn ideas into realities. All you have to do is follow along.”

—Scott McClellan

Editor for Collide Magazine

Director of ECHO Conference

“Our current world is in desperate need of doers. Men and women who dream big and see that dream come to life—and that’s where this book comes in play. Charles is a doer; this book proves that. Well done Charles, thanks for sharing your ideas!”

—Chris Marlow

CEO and Founder of Help End Local Poverty

Copyright © 2012 by Ideation Consultancy, Inc. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

Published simultaneously in Canada.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, (978) 750-8400, fax (978) 646-8600, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, (201) 748-6011, fax (201) 748-6008, or online at http://www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

For general information on our other products and services or for technical support, please contact our Customer Care Department within the United States at (800) 762-2974, outside the United States at (317) 572-3993 or fax (317) 572-4002.

Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Cataloging-in-Publication Data:

Lee, Charles, 1972.

Good Idea. Now What?: How to move ideas to execution / Charles T. Lee.

p. cm.

ISBN: 978-1-118-16399-3 (hardback: acid-free paper)

ISBN: 978-1-118-23000-8 (ebk)

ISBN: 978-1-118-22991-0 (ebk)

ISBN: 978-1-118-22617-9 (ebk)

1. Creative ability in business—Management. 2. Creative ability—Management. 3. Entrepreneurship. 4. Strategic planning. I. Title.

HD53.L436 2012

658.4’094—dc23

2011038804

For Tina, my love & best friend.

For Jonathan & Alexis, my inspiration & hope.

PREFACE

Born into a Legacy of Idea Makers

My parents were born during the infancy of the Korean Conflict, a civil war that devastated our small, developing country in Asia. Our postwar Korea was literally in ruins, and the economy was a shambles. There were an estimated 2 million casualties as a result of the war, and thousands of family members were displaced, separated from loved ones on both sides of the border. The environment was one filled with deep grief, anger, and hopelessness.

Fortunately for Korea, the children born during this time—the generation of my parents—refused to let their circumstances get in the way of their efforts to turn their country around. They chose resilience, an unparalleled work ethic, and a “we can’t fail” attitude that has helped Korea catapult itself into the top 15 ranking for gross domestic product (GDP). Unbelievable!

When it comes to implementing ideas well, my parents’ generation has always been a great source of inspiration for me. Many of them traveled the world to provide new opportunities for their children, as well as develop strong credibility for their homeland. Family and country have always been a source of great pride for my parents’ generation. Barriers such as language, education, and discrimination were no match for their unwavering belief that sacrificing for future generations was a privileged responsibility.

They took their ideas and found a way to make them reality.

My heroes. My heritage. My passion.

ACKNOWLEDGMENTS

Good Idea. Now What? was a team effort. It would not have been possible to complete without the help of many great friends and family members. First and foremost, my beautiful wife, Tina, who never ceased to believe in me and supported me throughout the entire process. My kids, Jonathan and Alexis, who allowed Daddy to take some time away from family to write. Bill Denzel, my longtime friend and now agent, who gave me great advice about writing and took the time to walk me into this new world of publishing. The cultural influencers who agreed to be interviewed by me for the book—in the midst of their busy lives—for their friendship and shared passion to help ideas come to life. Sarah Schick, for organizing my life and making sure I had time to work on this book. The team at Ideation who covered me and allowed me to pursue this project in the midst of all of our client work. Dan Ambrosio and the team at John Wiley & Sons, Inc., who saw potential and approached me about the book project. My family of friends (you know who you are!) who have invested in my life with much needed love, encouragement, and perspective. Last, the countless people I have been privileged to interact with over the years about idea making via blogs, projects, and conferences. I’ll forever be grateful for all of your input in my life!

INTRODUCTION

Idea Lovers versus Idea Makers

Ideas are sexy.

They are attractive, unbridled, and full of inspired passion.

We want to platform them, tell their story, and introduce them to as many people as possible.

Most of us love ideas and fall for them quickly and regularly. We are idea lovers! This is probably the reason you picked up this book.

There’s no need to apologize here.

Ideas are great. I love ideas. Ideas are what move our world into its future.

Unfortunately, many who have good ideas will never see their ideas come to life. They will actually end up taking their ideas to the grave (literally!). Whether it was a brilliant idea for a business, organization, or personal fulfillment, their ideas will never see the light of day. Tragic.

These individuals are lovers of ideas, not makers of ideas. You see, all idea makers love ideas, but not all idea lovers make ideas come to life. Unlike idea lovers, idea makers are not satisfied with just having a great idea. They are committed to seeing their concepts actualized in the real world. In addition, they are willing to reframe their lives so that their ideas can be implemented well.

Who Is This Book For?

I wrote this book for two kinds of people:

1. The idea lover who is sick of just sitting on great ideas: These are individuals who recognize that their ideas may never come to pass without a strategic process and a developed skill set.

2. The idea maker who needs to refresh and reaffirm his or her understanding of the elements for implementing ideas well: No matter how experienced you may be, this book will be a good resource for sparking meaningful conversations about your ideas.

Whether you are starting a new venture or recalibrating an established work, Good Idea. Now What? is designed to be extremely practical. In addition, this book will serve as a springboard for further idea exploration and refinement. You will find numerous recommendations of other resources that will be of great help to your endeavors as an idea maker.

How Does This Book Work?

The format of this book was designed to be engaging at multiple levels and provide ample opportunities for productivity:

Parts: These are the large sections of the book that contain chapters focused around a common theme. I recommend that you do a quick skim of these parts in the Contents each time you pick up the book. This will give you a bird’s-eye view of the overall direction and provide context for each collection of chapters.Chapters: Each of the chapters was designed to stand alone. In other words, you can open up to any chapter and dive right in, without having to go back and read the content prior to that specific point. Although it would be best to start from the beginning to get the full experience, I recognize that some, given their context, may jump straight to a section they perceive to be the most helpful and needed. You’ll notice the chapters are brief as well. I wanted this book to be flexible and bite-sized enough for busy individuals and busy teams. Thus, the chapters are purposely short and distinct enough for you to read on the go or together as a group during a staff meeting. (I told you it was practical!)Good Idea. Now What? At the end of each chapter, I’ve provided some space for you to work through your ideas about the topics covered in the reading. Under “Good Idea,” you’ll notice that I’ve highlighted some key thoughts from the chapter to refresh your memory and stir new ideas. You’re encouraged to add your own notes for takeaway. The “Now What?” section provides space for you to jot down your next action steps. Always try to be as specific as possible when you work on this section. I encourage you to include details such as dates for follow-up, names of people to connect with, visualization of an idea or process, and so forth. It’s your space. Use it!“Taking It Further”: This is a section at the end of each major part created to provide some practical ideas and suggestions to help you take your concepts further. I think you’ll enjoy pausing after each large section to process the ideas by yourself or with a group.

This book was not designed for you to simply read and pass along. I’m hoping that some of your thoughts will end up on the pages of this book (or at least on the pages of a corresponding Moleskine journal). I want this book to be functional—something you carry around as you seek to implement your ideas. View it as an idea journal. May it document the evolution of your next great concept!

The Business of Good Ideas

Every good idea needs strong business philosophy and strategy in order to take flight and scale. Although not every idea becomes a business, there are still timeless business principles that can bring much-needed infrastructure, strategy, and perspective for anyone desiring to implement well. This is why I’ve integrated several business development insights throughout the book to help the idea maker implement his or her idea with good business sense. Creative ideas and the best practices of business should go hand in hand. (You can thank me later!)

A Conversation over Coffee

This book is written to carry the tone and feel of two friends talking about ideas over coffee. It is intentionally informal, uninhibited, and filled with dry humor (or attempts at humor, at least). I wrote in this manner because I think it allows us to be more honest in engaging these important and sometimes complex topics without faking expertise. The truth is that we’re all learning and refining along the way.

So sit down with this book and a cup of coffee and enjoy some insights from a friend. And since we’re now in conversation, please send any thoughts or questions you may have about the content directly to my personal e-mail: [email protected] (yes, it’s real) or use the book’s hashtag on Twitter: #GoodIdeaBook. I’ll do my best to promptly respond whenever possible. Just don’t add me to any e-mail lists that I have not subscribed to, especially since I’m your friend now!

I’m grateful that you’ve picked up this book, and I look forward to chatting with you in the chapters to come.

—Charles T. Lee

www.CharlesTLee.com

@CharlesTLee

#GoodIdeaBook

PART 1

Where Do Good Ideas Come From?

CHAPTER 1

Strategy or Chance?

“It’s about strategy! Be intentional.”

“It’s about timing and chance! Pray for luck.”

How does a good idea come to life? Strategy? Timing? Luck?

Yes.

A good idea is often a thought conceived at the intersection of strategy and chance.

Louis Pasteur, a nineteenth-century French scientist and the inventor of the process of pasteurization, said it this way: “Chance favors the prepared mind.” In other words, a mind that is trained to engage new ideas is far more likely to recognize important idea connections than the casual observer.

Want to stack the odds in your favor? Here’s a little secret that the most effective idea makers use to their advantage: a good grasp of the former—intentional strategy—can actually increase your odds when it comes to the latter—the favor of chance.

Although none of us can control or predict these chance opportunities, we can work toward developing a mind-set and process that allows us to be more proactive toward making our ideas come to life. Our eyes should be focused on the hard work of executing ideas rather than being distracted by the flash of chance. Unfortunately, far too many people overexert themselves in finding the right opportunity to gain exposure for their idea without giving enough attention to the core business of what they hope to produce. This often comes back to bite them.

History has shown us repeatedly that it takes intentional time and effort to develop a good idea. Even in our age of instant access to information and resources, ideas of significance (even digital ones) are rarely formulated in a quick moment. Although it’s true that technology allows us to speed up production, technology still lacks the ability to make intuitive decisions that are often needed to create viable connections between concepts. That’s good news! The world still needs creative idea people like you.

But should you rely on chance? I suppose that you could just go for it and hope for the best. Maybe you’ll win the lottery as well! (Or not.)

Keep reading.

We all need guiding principles and processes for idea making that allow us to have a prepared mind when chance shows up at the door.

Good Idea (key thoughts from this section)Now What? (your ideas and next steps for execution)“Chance favors the prepared mind.”__________________________________________________________________________________________Our eyes should be focused on the hard work of executing ideas rather than being distracted by the flash of chance.__________________________________________________________________________________________It takes intentional time and effort to develop a good idea.__________________________________________________________________________________________

CHAPTER 2

Ideas in the Midst

Why do we feel more connected to some ideas than to others?

In a culture that longs for real connectivity, ideas aren’t just impersonal concepts that end up as products on a shelf. We consume in hopes of satisfying our intangible desires for fulfillment and joy in life. A good idea is something people want to connect with at a deep level.

Without getting into a debate about what constitutes a good idea, I’d like to share why physical environment and close proximity are significant to the idea-making process, especially as it relates to connecting with the hearts of people.

To their loss, many undermine the importance of where an idea is formed. The physical space that surrounds us fuels our creativity and enhances our ability to see and feel what it is we are trying to form. This doesn’t mean that we have to be in the coolest space to create, but rather, we must be mindful of pursuing the kind of space that will position our physical bodies toward receiving the best and most relevant experiences related to our passions.

For example, if your passion is to serve the economically poor of your city, developing ideas in a corporate boardroom is probably not the best place to start. Being and living in the environment of those you hope to serve must be the first step of developing an idea. The most creative concepts can be found right in the environments where they will provide the greatest benefit. Who are the stakeholders and main beneficiaries of your passion? Go to them. Listen, learn, love, and take notes.

Most great ideas are rooted in people—not in idealistic theories.

The closer you can get to moving the pendulum of language from them to us through spatial presence and proximity, the better chance you’ll have of actually coming up with ideas that work.

Wisdom from the Streets

Ventura is a beautiful beach city just north of Los Angeles. It is an eclectic community with beautiful, historic architecture and unbelievable weather. It was also the long-time home of one of my closest friends, Greg Russinger, who I met back in the 1990s while playing music in Southern California. We eventually formed a band together with some mutual friends and had an amazing time traveling and performing. For us as twenty-somethings, the sky was the limit and adventure was preferred over any kind of compensation or stability. With Greg as our leader, all of us in the band lived out his spirit of adventure and love of life.

One of the things I admire most about Greg, outside of his incredible love for music, is his genuine care for humanity. Way before it was cool to have a cause, Greg regularly engaged people in his city to bring relief to those in need. It was not uncommon to see him go out of his way to extend hospitality and care for people who were regularly overlooked or ignored by many of us in society. He has an uncanny ability to see people beyond their exterior. One’s physical or mental condition was never an obstacle to Greg’s engagement. Greg authentically values human life. No strings attached.

One day, while talking with T-Bone, one of his friends who lived on the streets of Ventura, Greg asked him a simple question: “Is there anything I can do to help you with your day-to-day needs?” T-Bone looked at him and responded with two simple words: “Clean clothes.” He continued to explain to Greg that the simple reality of clean clothes not only would provide hygienic benefits but would also change the way others would view and interact with him. Clean clothes would remove barriers to human interaction as well as strengthen self-esteem for someone who many considered hopeless.

This insight inspired Greg to create something called Laundry Love. He asked his community of friends to join him in getting clean clothes to the poor or working poor. Greg approached a local Laundromat and asked them for permission to allow him and a group of his friends to come in and sponsor washes for those living under the poverty line. This simple idea allowed for natural relationships to build between people coming to the Laundromat. While in conversations during these free laundry nights, Greg and his team began to identify the actual needs of their neighborhood and then proceeded to find ways to serve the people accordingly.

Laundry Love soon gained momentum in Ventura, as well as surrounding cities in Southern California. Greg soon invited me to help him establish a nonprofit organization that would help create these kinds of practical ideas to better our world. I gladly joined his efforts and we formed an organization called JustOne (www.Just4One.org). Our goal was—and still is—to create these kinds of everyday ideas for human care.

Initiatives like Laundry Love have continued to grow in these past five years of our organization’s existence. Laundry Love now exists in more than 120 locations and serves more than 30,000 people every month via various contextualized services, including basic medical care, job placement, tutoring, haircuts, holiday parties, and food giveaways. And it all started with T-Bone’s two-word answer.

I’m a firm believer that the best ideas come from the streets (i.e., the people who will most benefit from the concept). There’s something powerful about spending time in the actual environment of the people you hope to reach with your product or service. Unfortunately, many are developing products or services behind closed doors in artificial environments that are disconnected from reality. Start in the space you want to have an impact on. Listen to the very ones you hope to serve.

If you are creating a product for small companies, it is well worth your time to regularly interact with small-business owners. You can attend network meetings, do one-on-one interviews, facilitate focus groups, research pertinent data, and so forth. If you’re creating a nonprofit organization that serves orphans in China, you may want to spend some significant time overseas developing the business plan while meeting with orphanages in existence, state officials, potential sponsors, and people who are knowledgeable in this area. I know this sounds basic and is just common sense, but I can’t tell you how many times start-ups have overlooked this truth for developing a viable idea. If you don’t start on the so-called streets, you may end up developing things for people who don’t even exist.

Spatial Distance?

Are there times to move away to reflect upon the environment you hope to serve? Absolutely! Spatial distance can actually bring clarity to concepts and produce a lot of good. I’m simply making the case that you should, if possible, start in the same space as the people you hope will benefit from your concepts. I’ve found this to be true for businesses, organizations, and movements.

Spatial interaction is also cyclical. We need regular times on the inside as well as on the outside of the world we are trying to serve. Proximity and distance are both your greatest assets and your greatest hindrances to idea formation. I read a book a few years back by Larry Bossidy and Ram Charan called Execution: The Discipline of Getting Things Done that followed the stories of several chief executive officers (CEOs) of major Fortune 500 companies who were getting laid off in the 1980s and 1990s. Surprisingly, their dismissals were often rooted in their disconnection with lower-tier employees. Many of them were so used to interacting with only C-level executives that they lost touch with the very people who ultimately produced the day-to-day success of their respective companies. This relational distance created ideas and processes that just didn’t work.

One of my favorite TV shows, Undercover Boss, further highlights this truth. In this show, CEOs of significant companies go undercover, disguising themselves as entry-level employees, in hopes of discovering what really goes on at the ground level. CEOs who participate usually walk away with a new perspective and a deeper appreciation for how hard their employees work—at all levels of their companies.

If you want to create or develop an idea, stay close to the people who will benefit the most and live in the environment in which the innovation will take place.

Good Idea (key thoughts from this section)Now What? (your ideas and next steps for execution)Who are the stakeholders and main beneficiaries of your passion? Go to them. Listen, learn, love, and take notes.__________________________________________________________________________________________Proximity and distance are both your greatest assets and your greatest hindrances to idea formation.__________________________________________________________________________________________

CHAPTER 3

My Need for Need