Human Factors in the Health Care Setting E-Book

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Sprache: Englisch

Seitenzahl: 146

Veröffentlichungsjahr: 2012

Beschreibung

Human factors relates to the interaction of humans and technical systems. Human factors engineering analyzes tasks, considering the components in relation to a number of factors focusing particularly on human interactions and the interface between people working within systems. This book will help instructors teach the topic of human factors.

Leseprobe

Table of Contents

Cover

Title page

Copyright page

Working group

Associate editors

Working group

Contributors

Reviewers

Foreword

Preface

Acknowledgements

Contact details and further information

Updates

CHAPTER 1 Introduction to human factors in medicine

Introduction and aims

Background concepts

Human factors

Summary

CHAPTER 2 Human cognition and error

Introduction and aims

Background concepts

Practical strategy and application: cognition errors

Summary

CHAPTER 3 Situation awareness

Introduction and aims

Background concepts

Practical strategy and application

Summary

CHAPTER 4 Leadership and teamworking

Introduction and aims

Background concepts

Practical strategy and application

Summary

CHAPTER 5 Personality and behaviour

Introduction and aims

Background concepts

Practical strategy and application

Summary

CHAPTER 6 Communication and assertiveness

Introduction and aims

Background concepts

Practical strategies and application

Summary

CHAPTER 7 Decision making

Introduction and aims

Background concepts

Practical strategy and application

Summary

CHAPTER 8 Fatigue and stress

Introduction and aims

Background concepts

Practical strategy and application

Summary

CHAPTER 9 Key elements in communication: briefing and debriefing

Introduction and aims

Background concepts

Practical strategy and application

Summary

CHAPTER 10 Organisational culture

Introduction and aims

Background concepts

Practical strategies and application

Summary

CHAPTER 11 Guidelines, checklists and protocols

Introduction

Background concepts

Practical strategy and application

Summary

Anthology

Clinical scenario 1

Clinical scenario 2

Clinical scenario 3

Clinical scenario 4

Index

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Library of Congress Cataloging-in-Publication Data

Human factors in the healthcare setting: a pocket guide for clinical instructors / Advanced Life Support Group; edited by Peter-Marc Fortune et al.

p. ; cm.

Includes bibliographical references and index.

ISBN 978-1-118-33970-1 (pbk.: alk. paper)

I. Fortune, Peter-Marc. Advanced Life Support Group (Manchester, England)

[DNLM: 1. Patient Safety. 2. Cognition. 3. Communication. 4. Decision Making. 5. Medical Errors – prevention & control. 6. Patient Care Team – standards. 7. Stress, Psychological – prevention & control. WX 185]

613–dc23 2012022777

A catalogue record for this book is available from the British Library.

Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books.

Anyone wishing to license all or part of this book in electronic format for integration into a software product or a hospital’s electronic patient records, or anyone wishing to license this title for translation please contact [email protected]

Cover designed by Nathan Harris

Working Group

Associate Editors

Peter-Marc Fortune

Mike Davis

Jacky Hanson

Barbara Phillips

Working Group

Simon Carley, Emergency Medicine, Manchester

Brian Carlin, Pre-hospital Care, Dublin

Trevor Dale, Human Factors, Cranleigh

Mike Davis, Medical Education, Blackpool

Pete Driscoll, Emergency Medicine, Manchester

Peter-Marc Fortune, Paediatric Intensive Care, Manchester

Jacky Hanson, Emergency Medicine, Preston

Ralph Mackinnon, Paediatric Anaesthesia, Manchester

Sue Norwood, Human Factors, Cheshire

Barbara Phillips, Paediatric Emergency Medicine, Cheshire

Felicity Plaat, Anaesthesia, London

John Rutherford, Anaesthesia, Dumfries

Stephanie Smith, Paediatric Emergency Medicine, Nottingham

Contributors

Simon Carley

Trevor Dale

Mike Davis

Peter-Marc Fortune

Jacky Hanson

Sue Norwood

John Rutherford

Reviewers

Pete Driscoll

Jane Mooney, Medical Editor at ALSG, Manchester

Barbara Phillips

Foreword

In my early aviation career ‘human factors’ was taught as a stand-alone subject. We endured an examination in ‘human performance and limitations’ and had to attend courses focusing on human factors and ‘crew resource management’. But the hard part was just trying to learn the basic technical stuff!

As my career has progressed I’ve come to see things a little differently. Yes, the basic technical skills are critical, without those you’re as good as useless. But quite often I’m reminded, luckily in a very minor way, that it’s the human in the system that has the greatest chance of leading us to an early demise.

Professor Jim Reason, whose work is quoted in this book, talks about humans as ‘hazards and heroes’. We have the ability to screw things up, no matter how experienced and knowledgeable we are; but we also have the ability to save the day, more often than not by working as a team. And nowhere is this more evident than when something unexpected happens. The team dealing with my late wife’s ‘routine’ operation were very good; but when the routine became the emergency they were not as prepared as they could have been. Much of this book would have been completely new to them.

For experienced crews we now routinely train both technical skills and non-technical skills side by side. After all they are part of everything we do, whether clinician or pilot. But to start, you need to understand what it’s all about. This book should be your guide and window into a new realm of professionalism that, one day very soon, will be seen as part of a clinician’s essential skills.

Martin BromileyChair, Clinical Human Factors GroupAirline PilotHusband of the late Elaine Bromiley