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John Adair’s 100 Greatest Ideas for Smart Decision Making is a one-stop of practical advice and tips on problem solving and productive thinking from one of the world’s best-known and most sought after authorities on leadership and management. Inside you will find:
…and 47 other fantastic ideas, tips and tricks that will give you the confidence, answers, and inspiration you need to succeed.
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Seitenzahl: 192
Veröffentlichungsjahr: 2011
Table of Contents
Cover
100 Greatest Ideas . . . in an instant!
Title page
Copyright page
Author’s Note
Preface
PART ONE: Effective thinking skills
Thirteen greatest ideas on how your mind works
Idea 1: Inside your head
Idea 2: The mind at work
Idea 3: Your depth mind
Idea 4: What the depth mind can do
Idea 5: Become aware of your depth mind
Using your depth mind in sleep
Idea 6: Checklist – Listening to your depth mind
Idea 7: Learning to trust your intuition
Idea 8: How intuitive are you?
Idea 9: Intuition at work
Idea 10: Conscience
Idea 11: The whole person thinks
Idea 12: Valuing
Idea 13: Know your mind
Eight greatest ideas for clear thinking
Idea 14: Analytical ability
Idea 15: Hallmarks of a good analytical mind
Idea 16: How to achieve clarity
Idea 17: The power to simplify
Idea 18: Asking the right questions
Idea 19: The untrapped mind
Idea 20: The skill of clear thinking
Idea 21: Think for yourself
Five greatest ideas for truth
Idea 22: The love of truth
Idea 23: A rock for decision makers
Idea 24: Integrity
Idea 25: The principle of falsification
Idea 26: ‘As if’ thinking
Follow-up test
Effective thinking skills
Clear thinking
Truth
PART TWO: Decision-making strategies
Twenty-two greatest ideas for decision making
Idea 27: Decisiveness
Idea 28: Five steps in making a decision
Idea 29: Thinking clearly about objectives
Descending
Upwards
Idea 30: What is information?
Idea 31: The time/information curve
Idea 32: Factor analysis
Idea 33: Develop options
Idea 34: Why consultation matters
Idea 35: Avoid an either/or mindset
Idea 36: Using the lobster pot model
Idea 37: Checklist – Options
Idea 38: Probing the consequences
Idea 39: The committee of sleep
Idea 40: Assessing risk
Idea 41: Consider your options
Idea 42: The point of no return
Idea 43: Practice makes perfect
Idea 44: Depth minds at work
Idea 45: Five ways to improve your decisions
Idea 46: Integrity in business decisions
Idea 47: The do nothing option
Idea 48: Banish the fear of mistakes
Nine Greatest Ideas for Sharing Decisions
Idea 49: Your role as leader
Idea 50: Task, team and individual
Task need
Team maintenance need
Individual needs
Idea 51: The three circles interact
Idea 52: Eight functions of leadership
Idea 53: The decision-making continuum
Idea 54: The goal of consensus
Idea 55: How to achieve consensus
Idea 56: Checklist – Sharing decisions
Idea 57: The wisdom of groups
Follow-up test
Decision-making strategies
Sharing decisions
PART THREE: How to solve problems
Eight greatest ideas for problem-solving strategies
Idea 58: How solutions differ from decisions
Idea 59: A unisex model
Idea 60: Six steps for problem solvers
Idea 61: Checklist – Problem solving
Idea 62: Reflecting on problems
Idea 63: How to tackle systems problems
Define the deviation
Identify the cause or causes
Idea 64: Spot your problems early
Idea 65: Face the cannons
Follow-up test
Problem-solving strategies
PART FOUR: Generating ideas
Thirteen greatest ideas for productive thinking
Idea 66: Creativity
Idea 67: Dots and matchsticks
Idea 68: Always test your assumptions
Conscious assumptions
Unconscious assumptions
Idea 69: Avoid negative critics
Idea 70: Holistic thinking
Idea 71: The holistic mind at work
Systems as holistic concepts
Idea 72: Ideas grow like plants
Idea 73: Imaginative thinking
Idea 74: Imaginative abilities of the mind
Idea 75: Exercise your imagination
Idea 76: Imagination in action
Idea 77: Imagination in perspective
Idea 78: Checklist – How imaginative are you?
Eleven greatest ideas for useful originality
Idea 79: Quantity or quality?
Idea 80: The creative thinking process
Idea 81: Creativity in action – Thomas Edison
Idea 82: Widen your span of relevance
Idea 83: Make fuller use of your depth mind
Idea 84: Write down ideas
Idea 85: How to improve your creativity
Idea 86: Suspend judgement
Idea 87: How to lead a brainstorming session
Idea 88: Ten questions for entrepreneurs
Idea 89: How to encourage innovation
Follow-up test
Productive thinking
Useful originality
PART FIVE: Practical wisdom
Eleven Greatest Ideas for Practical Wisdom
Idea 90: Time to think
Idea 91: Reflective thinking
Idea 92: Ten principles of time management
Idea 93: Intellectual humility
Idea 94: Foresight
Idea 95: Calm judgement
Idea 96: Learning from experience
Idea 97: People decisions
The role of the depth mind
Idea 98: Judgement
Idea 99: Three elements of practical wisdom
Intelligence
Experience
Goodness
Idea 100: Your path to practical wisdom
Follow-up test
Practical wisdom
Appendix: Solutions
Idea 1: Who owns the zebra?
Idea 67: The nine dots and the six matches
Idea 82: Inventions and developments
About John Adair
Index
100 Greatest Ideas … in an instant!
Whether you’re a first time manager or an experienced leader, running a small team or an entire organization, straightforward, practical advice is hard to find.
John Adair’s 100 Greatest Ideas … are the building blocks for an amazing career, putting essential business skills and must-have thinking at your fingertips.
The ideas are short, punchy and clustered around themes, so you’ll find answers to all your questions quickly and easily. Everything you need to be simply brilliant is here, and it’s yours in an instant.
Look out for these at-a-glance features:
Personal Mantra –
Powerful statements as a source for inspiration
Ask Yourself –
Questions to get you thinking about the most information
Remind Yourself –
Key points to help you reflect on the Ideas
Checklist –
A list of questions to help you put the Ideas into practice
100 Greatest Ideas … 6 Great Books
John Adair’s 100 Greatest Ideas for Effective Leadership
John Adair’s 100 Greatest Ideas for Personal Success
John Adair’s 100 Greatest Ideas for Brilliant Communication
John Adair’s 100 Greatest Ideas for Smart Decision Making
John Adair’s 100 Greatest Ideas for Amazing Creativity
John Adair’s 100 Greatest Ideas for Being a Brilliant Manager
This edition first published 2011
© 2011 John Adair
Registered office
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All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, except as permitted by the UK Copyright, Designs and Patents Act 1988, without the prior permission of the publisher.
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Designations used by companies to distinguish their products are often claimed as trademarks. All brand names and product names used in this book are trade names, service marks, trademarks or registered trademarks of their respective owners. The publisher is not associated with any product or vendor mentioned in this book. This publication is designed to provide accurate and authoritative information in regard to the subject matter covered. It is sold on the understanding that the publisher is not engaged in rendering professional services. If professional advice or other expert assistance is required, the services of a competent professional should be sought.
Library of Congress Cataloguing-in-Publication Data
9780857081759 (paperback), ISBN 9780857082220 (epub),
ISBN 9780857082237 (emobi), ISBN 9780857082169 (ebook)
A catalogue record for this book is available from the British Library.
Author’s Note
Effective business people have fine-tuned leadership and management ability backed up by exceptional decision-making, communication and creative skills and the know-how to implement it all successfully. These six areas are the basis of the 100 Greatest series.
None of these skills stands alone, each is interconnected, and for that reason I’ve revisited key ideas across the series. If you read more than one book, as I hope you will, you’ll meet key ideas more than once. These are the framework on which the series hang and the repetition will help you become a master of modern business.
Likewise, if you only read one book, the inclusion of key ideas from across the series means that you’ll benefit from seeing your chosen subject within the wider context of Leadership and Management excellence.
Good luck on your journey to becoming an effective manager within your organization.
John Adair
Preface
Success in any field depends on your ability to make the right decisions all the time. None of us get it right all the time, but this book will help you to learn valuable lessons from your own mistakes and – what is much less costly – the mistakes of others.
The basic unit of the book is the Idea. These Ideas are clustered together under themes and divided into five Parts.
As you will see, an Idea varies considerably from covering just one simple big thought to being a ‘cluster bomb’ of smaller ideas for improving the related activities of decision making, problem solving and creative thinking.
The Ideas are all independent of each other, like prose poems. So this isn’t the kind of book that you have to start at the beginning and read through until you come to the end. Find an Idea that looks interesting and then work your way out from there.
Think of the Ideas as a hundred oysters, collected in a basket for you from the floor of the world’s ocean. Now it is all up to you. To coin a proverb, God gives you the oysters, but you have to find the pearls. Good luck!
John Adair
PART ONE: Effective thinking skills
The development of general ability for independent thinking and judgement should always be placed foremost, not the acquisition of special knowledge.
Albert Einstein, German physicist
Behind your practical, everyday thinking there lies the most complex thing in the known universe: the human mind. Nobody hires and pays you nowadays for your physical strength. You are employed because you have a mind – and can use it effectively.
There are three forms of applied thinking that we all need: decision making, problem solving and creative thinking. These overlap considerably but they can be distinguished from one another:
1. Decision making is about deciding what action to take, which usually involves choosing between different options.
2. The objective of problem solving is usually to find a solution, answer or conclusion.
3. The outcome of creative thinking, by contrast, is new ideas.
Any leader who aspires to excellence obviously has a vested interest in seeing that the best decisions are taken, that problems are solved in the optimum way and that the creative ideas and innovations so necessary for tomorrow’s business flow freely.
As Roy Thompson, a great business entrepreneur, once said, ‘If I have any advice to pass on, as a successful man, it is this: if one wants to be successful, one must think; one must think until it hurts.’ He added, ‘From my close observation, I can say that there are few people indeed who are prepared to perform this arduous and tiring work.’ Are you one of them?
Thirteen Greatest Ideas on How Your Mind Works
Idea 1: Inside your head
Every head is a world.
Cuban proverb
The physical base of your mind is of course your brain, the grey matter housed in your head. Your brain is composed of about 10,000 million cells. In fact, it has more cells than there are people on the face of the earth! Each one of those cells can link up with approximately 10,000 of its neighbours, which gives you some 1 plus 800 noughts of possible combinations.
Amazing, isn’t it? But there is more:
At any one moment your brain is receiving about 100 million pieces of information through the ears, eyes, nose, tongue and touch receptors in the skin.It consumes about 10 watts of power per day. If scientists tried to build a brain of silicon chips, they think it would need around 1 million times more power than the human brain.If you were to stretch out all the nerve connections in our brain, they would reach a distance of about 3.2 million kilometres.Before we go any further, I would like to double check that your brain is fully switched on. See if you can solve both parts of the following problem within 30 minutes – the world record is 9 minutes.
Who owns the zebra?
1 There are five houses, each with a front door of a different colour, and inhabited by people of different nationalities, with different pets and drinks. Each person eats a different kind of food.
2 The Australian lives in the house with the red door.
3 The Italian owns the dog.
4 Coffee is drunk in the house with the green door.
5 The Ukrainian drinks tea.
6 The house with the green door is immediately to the right (your right) of the house with the ivory door.
7 The mushroom-eater owns snails.
8 Apples are eaten in the house with the yellow door.
9 Milk is drunk in the middle house.
10 The Norwegian lives in the first house on the left.
11 The person who eats onions lives in the house next to the person with the fox.
12 Apples are eaten in the house next to the house where the horse is kept.
13 The cake-eater drinks orange juice.
14 The Japanese eats bananas.
15 The Norwegian lives next to the house with the blue door.
Now, who drinks water and who owns the zebra?
Time’s up. How have you got on? Now turn to the Appendix, where I talk you through the best way of solving this problem.
‘The more difficult a problem becomes, the more interesting it is.’
Idea 2: The mind at work
A picture is worth a thousand words.
Chinese proverb
When you are thinking to some purpose there are three principal mental functions at work:
Analyzing – resolving wholes into their constituent parts
Synthesizing – building wholes out of their different elements
Valuing – judging or appraising on scales of relative worth
These activities take place on various levels of the mind. Sometimes they submerge like a submarine into the depth mind (the unconscious) and resurface later on.
We think as whole persons, not as disembodied minds. Therefore emotion or feeling is ever present, waiting in the wings. It plays a positive or negative role in the drama of thought.
Idea 3: Your depth mind
There is a great deal of unmapped country within us.
English proverb
The phrase ‘the unconscious mind’ is very familiar. Following popular expositions of the theory of Sigmund Freud, who did more than anyone else in modern times to put the unconscious mind on the map, we tend to think of the unconscious as a kind of dustbin for our early personal frustrations. Into it drops all our mental rubbish: the bruised egos, the damaged wishes, the broken loves, the resentments, fears, hatreds and rages of our childhood.
We then force down the lid on these suppressed feelings. But they erupt again in our dreams and in various forms of behaviour, such as the celebrated ‘Freudian slips’. We have to remember, however, that Freud based his conclusions on his study of mentally ill patients.
To counter this rather negative image of the unconscious, later Freudian psychologists felt it necessary to coin yet another word: the preconscious. This stands for the realm where helpful subliminal thinking takes place, and is roughly equivalent to my own term, the depth mind.
The metaphor of depth here is drawn from the analogy of the sea. The conscious mind is like the surface; the subconscious is the depth of a few fathoms where the light penetrates; while the unconscious is the deeper recesses into which we cannot see.
Case study: C. S. Forester
As a novelist C.S. Forester is perhaps best known for his sequence of stories about Horatio Hornblower, a British naval officer in the era of the Napoleonic wars. In this extract from an autobiographical account of his early years, the author reflects on creation and the part played in creation by the unconscious or depth mind:
In my own case it happens that, generally speaking, the initial stimulus is recognized for what it is. The casual phrase dropped by a friend in conversation, the paragraph in a book, the incident observed by the roadside, has some special quality, and is accorded a special welcome. But, having been welcomed, it is forgotten or at least ignored. It sinks into the horrid depths of my subconscious like a waterlogged timber into the slime at the bottom of a harbour, where it lies alongside others which have preceded it.
Then, periodically – but by no means systematically – it is hauled up for examination along with its fellows, and, sooner or later, some timber is found with barnacles growing on it. Some morning when I am shaving, some evening when I am wondering whether my dinner calls for white wine or red, the original immature idea reappears in my mind, and it has grown.
Long Before Forty (Michael Joseph, 1967)
Far from being a marginal and outdated quality, intuition is central to the way successful thinkers work.
Therefore encourage intuition in yourself. Become more aware of it. Be more receptive to its often faint whisper. Always subject it to evaluation, however. Granted that safeguard, intuition can save you a great deal of time in decision making.
Idea 4: What the depth mind can do
While the fisher sleeps the net takes the fish.
Ancient Greek proverb
The functions of the conscious mind – analyzing, synthesizing and valuing – can also take place on a deeper level. Your depth mind can dissect for you, just as your stomach juices can break down food into its elements.
The depth mind, for example, is capable of analyzing data that you may not have known you had taken in, and comparing it with what is filed away in your memory bank.
The depth mind is capable of more than analysis. It is also close to the seat of your memory and the repository of your values. It is also a workshop where creative synthesis can be made by an invisible hand.
An organic analogy for its function is the womb, where after conception a baby is formed and grows from living matter.
You may also have experienced the value of thinking of the depth mind’s neighbour that we call conscience in the form of feelings of guilt or even remorse. Conscience is useful, because its red light may tell you that your decision making has led to a wrong move.
Intuition is the power or faculty of immediately apprehending that something is the case. It seems to occur without any conscious reasoning. And there is plenty of evidence that effective decision makers do listen to their intuition.
At its best, intuition works because more information is going into your mind through your senses than your faculties at their conscious level can process. So your depth mind does some informal analyzing, synthesizing and valuing, and an intuition that occurs in the conscious mind is one of its products.
If an intuition comes to you after a longish period of time it is likely to be more reliable; if it comes very early in the story, take your time in checking it out.
There is a dark
Inscrutable workmanship that reconciles
Discordant elements, makes them cling together
In one society.
William Wordsworth
Idea 5: Become aware of your depth mind
Unconscious thought, there is the only method: macerate your subject, let it boil slow, then take the lid off and look in – and there your stuff is, good or bad.
Robert Louis Stevenson, author of Treasure Island
The first step to making productive use of your depth mind is becoming more aware of its powers.
One of the daily wonders of the mind, for example, is how we can recall things so swiftly on demand. If you are asked a fact, such as someone’s name, you may often say (if you are like me), ‘Give me a minute or two and I’ll remember it.’ A few minutes later the name pops into your conscious mind. Amazing.
Memory as our private data bank plays a central part in our thinking, but is not the only contribution of the depth mind to effective mental activity. The most interesting manifestation of the depth mind is to be found in all forms of human creativity.
No one knows quite how the depth mind goes about its work. We do know, however, that it is capable of carrying out all the principal functions of the mind – analyzing, synthesizing and valuing – on a subliminal level, and then ‘announcing its findings’ to the conscious mind.
The depth mind can both supply you with the seed of an idea and carry out an often intricate process of synthesis for you over a period of time. Both contributions are present in this passage by Lewis Carroll:
I was walking on a hillside, alone, one bright summer day, when suddenly there came into my head one line of verse – one solitary line – ‘For the Snark was a Boojum, you see’. I knew not what it meant, then: I know not what it means, now: but I wrote it down: and, some time afterwards, the rest of the stanza occurred to me, that being its last line: and so by degrees, at moments during the next year or two, the rest of the poem pieced itself together …
Can we develop this immense reserve power of our depth mind? Yes, within reason. Some people are more gifted in that way than others. But awareness of the part played by the subconscious, coupled with a friendly interest in how it works, can set you on the path to self-development.
Using Your Depth Mind in Sleep
You may have had the experience of ‘sleeping on’ some decision or problem and finding that your mind has made itself up the next morning. If you haven’t, give it a try. The depth mind principle can also be used to memorize material. Just before you go to sleep, read what you have to learn, preferably out loud, and as you settle down, concentrate on the material. As soon as you wake up, try to recall what you read – you may be surprised at how much you have remembered.
Idea 6: Checklist – Listening to your depth mind
Do you have a friendly and positive attitude to your depth mind?
Do you expect it to work for you?
Where possible, do you build into your plans time to ‘sleep on it’, so as to give your depth mind an opportunity to contribute?
