Table of Contents
Title Page
Copyright Page
ABOUT THE AUTHOR
WHO THIS BOOK IS FOR
Introduction
PERSONAL (SELF) LEADERSHIP
1. The 60 Second Leader and … - FAILURE
Forgive and remember. When Jack blew up the plant. The Tripping Point.
A 60 Second Leader Tale: Leading by example
2. The 60 Second Leader and … - INTUITION
How George Soros makes investment decisions and how Kjell Nordstrom’s dad finds fish.
A 60 Second Leader Tale: Branson and gut leadership … or how an unanswered ...
3. The 60 Second Leader and … - DECISIONS
Intuition and decisions. Not what but when. Decision markets.
A 60 Second Leader Tale: Unexpected leaders
4. The 60 Second Leader and… - CONNECTION
Leadership is personal. Mass personalization. And Death came third.
A 60 Second Leader Tale: Ikea’s ten-minute leader
5. The 60 Second Leader and … - LUCK
The gorilla and the basketball. Can you make your own luck?
A 60 Second Leader Tale: Covey on turning janitors into leaders
6. The 60 Second Leader and … - OPTIMISM
Confronting reality. The one and the many. Lead or led. Faith and fate.
A 60 Second Leader Tale: Why your mood is so important
LEADING THE ORGANIZATION
7. The 60 Second Leader and … - STRATEGY
The one thing you need to know about strategy … and horses.
A 60 Second Leader Tale: Leadership is allowing ordinary people to be extraordinary
8. The 60 Second Leader and … - COMPETITION
Refuse to compete. The blue and the red. Protect your advantage.
A 60 Second Leader Tale: Muhammad Yunus’ Blue Ocean Strategy
9. The 60 Second Leader and … - ACTION
To do or to be. A decision is not action. The six obstacles to action.
A 60 Second Leader Tale: Ricardo Semler on why your recruitment doesn’t work
10. The 60 Second Leader and … - EXECUTION
The great un-idea. The language of action. Three core processes.
A 60 Second Leader Tale: Collins, Roddick, red flags and red letters
11. The 60 Second Leader and … - MANAGEMENT
Manager or leader? Which are you expected to be?
A 60 Second Leader Tale: Michael Eisner’s Gong Show
12. The 60 Second Leader and … - CHANGE
Built to change. Idealistic versus naturalistic change. Epiphanies.
A 60 Second Leader Tale: How to trigger epiphanies
LEADING PEOPLE
13. The 60 Second Leader and … - QUESTIONS
Why leading by asking questions beats leading by telling.
A 60 Second Leader Tale: Leading change by asking questions
14. The 60 Second Leader and … - ATTENTION
Who’s the spotlight on? You or them?
A 60 Second Leader Tale: Abe Lincoln’s folded piece of paper
15. The 60 Second Leader and … - STORIES
You have three stories to tell. Here’s what they are.
A 60 Second Leader Tale: Making people part of the story
16. The 60 Second Leader and … - MOTIVATION
The three things people want. You are the incentive scheme.
A 60 Second Leader Tale: Handy on motivation
17. The 60 Second Leader and … - ENGAGEMENT
You don’t want loyalty. The sixth discipline. The one-firm firm.
A 60 Second Leader Tale: Buckingham on engagement
18. The 60 Second Leader and … - TARGETS
Look in the mirror. The Otis Redding problem. Unplanned success.
A 60 Second Leader Tale: What can’t yet be measured doesn’t get done
DISTRIBUTED LEADERSHIP
19. The 60 Second Leader and … - INNOVATION
The essential tension. Fast second. Mandate innovation.
A 60 Second Leader Tale: The Accidental Innovator - the power of the prepared mind
20 The 60 Second Leader and … - CULTURE
Culture change: ten things you can do. All culture is local.
A 60 Second Leader Tale: Participative leadership
21. The 60 Second Leader and … - LEADING FROM THE MIDDLE
The layer of clay. Pyramids are tombs. ‘Middle-up-down’ change
A 60 Second Leader Tale: True leaders feel their customer’s pain
22. The 60 Second Leader and … - CUSTOMERS
‘They serve like we lead.’ Prosumption. The new Golden Rule.
A 60 Second Leader Tale: Leaders on the frontline
23. The 60 Second Leader and … - FRONTLINE LEADERSHIP (1)
Where should leaders be? Out in the business
A 60 Second Leader Tale: Community of purpose
24. The 60 Second Leader and … - FRONTLINE LEADERSHIP (2)
Why most leadership fails. Distributed leadership. Go make footprints.
A 60 Second Leader Tale: Sam Walton’s rules
GREAT LEADERSHIP
25. The 60 Second Leader and … - EGO
The problem with heroes. The Icarus paradox. Bad to great?
A 60 Second Leader Tale: Who’s more important: you or me?
26. The 60 Second Leader and … - HUMILITY
Weak is the new strong. A community of purpose. The qualities of greatness.
A 60 Second Leader Tale: Gorbachev and humility
27. The 60 Second Leader and … - FEAR
What people fear. When John Kotter was scared. The opposite of fear.
A 60 Second Leader Tale: ‘You are capable of great things’
28. The 60 Second Leader and … - LOVE
What’s love got to do with it? Love is …
A 60 Second Leader Tale: Lead like Walt
29. The 60 Second Leader and … - PRESENCE
What comes next? Your leadership challenge
A 60 Second Leader Tale: When the boss disappeared
30. The 60 Second Leader and … - LEGACY
Leaders don’t create followers. They create more leaders.
A Final 60 Second Leader Tale: Herb Kelleher on leaving a legacy
WHERE NEXT?
INDEX
Copyright © Phil Dourado 2007
First published 2007
Capstone Publishing Ltd. (a Wiley Company)
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The right of Phil Dourado to be identified as the author of this book has been asserted in accordance with the Copyright, Designs and Patents Act 1988
All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning or otherwise, except under the terms of the Copyright, Designs and Patents Act 1988 or under the terms of a licence issued by the Copyright Licensing Agency Ltd, 90 Tottenham Court Road, London W1T 4LP, UK, without the permission in writing of the Publisher. Requests to the Publisher should be addressed to the Permissions Department, John Wiley & Sons Ltd, The Atrium, Southern Gate, Chichester, West Sussex PO19 8SQ, England, or emailed to
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eISBN : 978-1-907-31216-8
Library of Congress Cataloging-in-Publication Data
Dourado, Phil.
60 second leader : everything you need to know about leadership, in 60 second bites / Phil Dourado.
p. cm.
Includes bibliographical references and index.
1. Leadership. I. Title.
HD57.7.D686 2007
658.4’092--dc22
2007009230
Anniversary Logo Design: Richard J. Pacifico
Set in ITC New Baskerville by Sparks (www.sparks.co.uk)
Printed and bound in Great Britain by TJ International Ltd, Padstow, Cornwall
This book is printed on acid-free paper responsibly manufactured from sustainable forestry in which at least two trees are planted for each one used for paper production. Substantial discounts on bulk quantities of Capstone Books are available to corporations, professional associations and other organizations. For details telephone John Wiley & Sons on (+44) 1243-770441, fax (+44) 1243 770571 or email
[email protected]ABOUT THE AUTHOR
Phil Dourado is a leadership consultant, speaker, author and journalist. His specialist area is helping large companies develop a global community of leaders who learn from each other online. He has written for a number of national newspapers and magazines, including The Telegraph, The Independent , GQ, The Observer and The Business. He edited two business-to-business journals before spending five years researching and defining great leadership practice as a director of the Inspired Leaders Network. This, his second book on leadership, grew out of research into distilling the essence of leadership for the 60 Second Leader online development system. It follows the same principle of bite-size nuggets that can be digested quickly by busy leaders and put into action immediately to improve their leadership performance. Phil has an MA in history from Cambridge University and splits his time between consulting, researching, writing, parenting and caring for his wife, who has Huntington’s disease. You can reach him through www.PhilDourado.com.
WHO THIS BOOK IS FOR
People in formal leadership positions are one type of leader. This book is for you. There are also many informal leaders, not recognized in the structure chart. This book is for you, too. Then there are would-be leaders, some of whom are being groomed as leaders by the organization you work for. This book is for you. Finally, and most interestingly, there are should-be leaders, the many potential leaders who do not even think of themselves as leadership material. This book is for them, too. If you know one, give them a copy. They are unlikely to pick it up themselves.
‘Most leadership strategies are doomed to failure from the outset … The first problem with all of the stuff that’s out there about leadership is that we haven’t got a clue what we’re talking about. We use the word “leader” to mean “executive”: The leader is the person at the top. That definition says that leadership is synonymous with a position. And if leadership is synonymous with a position, then it doesn’t matter what a leader does. All that matters is where the leader sits. If you define a leader as an executive, then you absolutely deny everyone else in an organization the opportunity to be a leader.’
Peter Senge
Introduction
THE 60 SECOND PHD IN LEADERSHIP
This book is a distillation of 30 essential elements of leadership into 60 second digestible chapters. There are also 30 true 60 Second Leader Tales in between the chapters to help bring some of the leader learning points to life.
However, I don’t want you to feel misled by the book title. So if you picked this book up expecting to find ‘how to be a great leader in 60 seconds’, then here it is:
THE 60 SECOND PHD IN LEADERSHIP
Think back to the best boss you ever had and the worst boss you ever had.
1. Make a list of all things done to you that you abhorred.
2. DON’T DO THEM TO OTHERS. EVER.
3. Make another list of things done to you that you loved.
4. DO THEM TO OTHERS. ALWAYS.
And you thought leadership was complicated.
Source: Dee Hock, founder of Visa. I first heard Hock’s 60 Second PhD in Leadership from Tom Peters, who uses it sometimes in his presentations.
So, if that is what you wanted - how to be a great leader in 60 seconds - the rest of this book is just gravy.
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!