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- Herausgeber: John Wiley & Sons
- Kategorie: Fachliteratur
- Sprache: Englisch
Have you ever been involved in a project that didn't require a meeting? Neither have we. Well-run project meetings allow teams to get through the maze of distractions and obstacles to achieve results. Unfortunately, many project meetings aren't well-run--they are viewed, by team members, as unproductive, tedious, wastes of precious time. But you can change that. The Project Meeting Facilitator contains practical techniques and practices that will help you facilitate our meetings more effectively, transforming them into well-planned, well-managed journeys that engage the team while achieving the intended goals.
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Seitenzahl: 302
Veröffentlichungsjahr: 2015
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Contents
Introduction
Section I PROJECT FACILITATION BASICS
1
What Is a Project Meeting Facilitator?
Profile of a Project Meeting Facilitator
Are You the Right Facilitator for the Meeting?
Assessing Your Skill Level
Applying Your Skills
Summing It Up
2
The Basics of Project Meeting Facilitation
When to Meet—and When Not to Meet
Profile of a Productive Meeting
Types of Project Meetings
Summing It Up
3
Facilitation Tools for Keeping Meetings on Target
Tools for Meeting Preparation
Tools for Managing Momentum and Focus
Tools for Clarifying Communication
If It’s a Virtual Meeting
If There Are Telephone Participants in Your Meeting
Tools for Sharing Meeting Results
Summing It Up
4
Facilitation Tools for Keeping Everyone Engaged
Meeting Engagement Tools
Meeting Management Tools
Summing It Up
Section II FACILITATING MEETINGS WITHIN EACH PHASE OF THE PROJECT
5
Facilitating Project Initiation Meetings
Overview of the Initiation Phase
Project Initiation Meetings
Troubleshooting Guide
6
Facilitating Project Planning Meetings
Overview of the Plan Phase
Project Planning Meetings
Troubleshooting Guide
7
Facilitating Project Execution Meetings
Overview of the Execute Phase
Project Execution Meetings
Troubleshooting Guide
8
Facilitating Project Control Meetings
Overview of the Control Phase
Project Control Meetings
Troubleshooting Guide
9
Facilitating Project Close Meetings
Overview of the Close Phase
Project Close Meetings
Troubleshooting Guide
Section III RESOURCES AND REFERENCES
Resource A: Recommended Reading
Resource B: Recommended Websites
Resource C: Recommended Organizations
The Authors
References
Index
List of Illustrations
Chapter 1: What Is a Project Meeting Facilitator?
FIGURE 1.1 The Project Meeting Process (With Key Activities)
Chapter 2: The Basics of Project Meeting Facilitation
FIGURE 2.1 Causes of Meeting Ineffectiveness
Chapter 3: Facilitation Tools for Keeping Meetings on Target
FIGURE 3.1 Meeting Preparation Road Map
Chapter 4: Facilitation Tools for Keeping Everyone Engaged
FIGURE 4.1 Dynamics of Group Decision Making
Section II: Facilitating Meetings Within Each Phase of the Project
FIGURE II.1 Meetings Within the Project Phases
FIGURE II.2 Overlapping of Project Phases
FIGURE II.3 The Project Meeting Road Map
Chapter 5: Facilitating Project Initiation Meetings
FIGURE 5.1 Initiate Phase: The Project Meeting Road Map
Chapter 6: Facilitating Project Planning Meetings
FIGURE 6.1 Plan Phase: The Project Meeting Road Map
Chapter 7: Facilitating Project Execution Meetings
FIGURE 7.1 Execute Phase: The Project Meeting Road Map
Chapter 8: Facilitating Project Control Meetings
FIGURE 8.1 Control Phase: The Project Meeting Road Map
Chapter 9: Facilitating Project Close Meetings
FIGURE 9.1 Close Phase: The Project Meeting Road Map
List of Tables
Chapter 1: What Is a Project Meeting Facilitator?
TABLE 1.1 Matching Facilitation Skills to Meeting Needs
TABLE 2.1 Examples of the Difference Between a Meeting Purpose and Its Desired Outcomes
Chapter 2: The Basics of Project Meeting Facilitation
TABLE 2.2 Types of Meetings
Chapter 3: Facilitation Tools for Keeping Meetings on Target
TABLE 3.1 Should My Meeting Be Face-to-Face or Virtual?
Chapter 4: Facilitation Tools for Keeping Everyone Engaged
TABLE 4.1 Preparing Participants to Be Productive
TABLE 4.2 Summary of the GROW Coaching Method
TABLE 4.3 Helpful Questions for Soliciting and Clarifying Input
TABLE 4.4 Tips for Balancing Participation
TABLE 4.5 Questions to Promote Decision Making
Chapter 5: Facilitating Project Initiation Meetings
TABLE 5.1 Initiate Phase Project Meetings
TABLE 5.2 Initiate Phase Meetings: What Works and What Doesn’t
TABLE 5.3 Troubleshooting Guide for Initiate Phase Meetings
Chapter 6: Facilitating Project Planning Meetings
TABLE 6.1 Plan Phase Project Meetings
TABLE 6.2 Plan Phase Meetings: What Works and What Doesn’t Work
TABLE 6.3 Troubleshooting Guide for Plan Phase Meetings
Chapter 7: Facilitating Project Execution Meetings
TABLE 7.1 Execute Phase Project Meetings
TABLE 7.2 Execute Phase Meetings: What Works and What Doesn’t Work
TABLE 7.3 Troubleshooting Guide for Execute Phase Meetings
Chapter 8: Facilitating Project Control Meetings
TABLE 8.1 Control Phase Project Meetings
TABLE 8.2 Control Phase Meetings: What Works and What Doesn’t Work
TABLE 8.3 Troubleshooting Guide for Control Phase Meetings
Chapter 9: Facilitating Project Close Meetings
TABLE 9.1 Close Phase Project Meetings
TABLE 9.2 Close Phase Meetings: What Works and What Doesn’t
TABLE 9.3 Troubleshooting Guide for Close Phase Meetings
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More Praise for The Project Meeting Facilitator
“Jan, Tammy, and Michael have done it again! Their previous masterwork, Facilitating the Project Lifecycle, was a must-have for every project manager. This time their focus is even sharper: a whole book devoted specifically to the facilitator’s role—and to the skills and mindset required to execute that role effectively. This book is so loaded with tools, techniques, and templates that even seasoned project managers will keep their copies close at hand.”
—Sam Kaner, author, Facilitator’s Guide to Participatory Decision Making
“Ineffective meetings become a thing of the past when you put the ideas in The Project Meeting Facilitator into practice. The authors not only offer a practical guide to every type of meeting in the project life cycle, they also let practitioners know when they have taken a wrong turn.”
—William M. Ulrich, president, Tactical Strategy Group, Inc., and author, Legacy Systems: Transformation Strategies
“At last—a practical guide to effective facilitation geared exclusively to the unique needs of project managers! Chock-full of easy-to-apply tools and tips, this book affirms that with proper planning and follow-through, project meeting facilitators really can play a critical role in helping teams accelerate time to results. Virtual project teams and those that work face-to-face will benefit equally.”
—Nancy Settle-Murphy, president, Guided Insights
“If we had to pay for every hour we spend in meetings, would we say they are worth it? Not usually in my experience. Well-run meetings, however, are worth every penny. This book provides practical tools and, more importantly, some real insight for the reader to evaluate their personal skill set and target areas for improvement.”
—Lynn McDonald, president, Greenlight Dynamics, Inc.
“Finally, a book that specifically addresses the unique facilitation skills required in project management meetings. PMs can easily match the different types of project management meetings with the skill levels and processes best suited for what they are trying to accomplish in each.”
—Charles Tombazian, director, Global Strategic Planning Avnet, Inc.
“We know facilitators and facilitation help project teams to be more effective and efficient, but who helps the facilitators? Tammy Adams, Jan Means, and Michael Spivey do, and the opportunity to connect to their knowledge and skill through this book is an important one.”
—Cameron Fraser, IAF certified professional facilitator and chair, International Association of Facilitators
“Adams, Means, and Spivey have created a very accessible book for project managers and team leaders who want to improve their facilitation skills. There is a lot here for experienced facilitators, too. Having clearly presented the book in an organized format and a conversational tone, the authors demonstrate their own skills in facilitating (or making easy) the process of planning, running, and troubleshooting project meetings. The opening chapter includes a self-assessment of our project meeting facilitator skills—a quick way to help us pay attention to what we already know and what gaps the book can help close. I like the approach of looking at different types of meetings through the life cycle of a project from initiation to closure. This book is a great reference guide to keep dipping back into as we move through the various stages of a project.”
—Julia Young, vice president, Facilitate.com
The Project Meeting Facilitator
Facilitation Skills to Make the Most of Project Meetings
Tammy Adams
Jan Means
Michael S. Spivey
Copyright © 2007 by John Wiley & Sons, Inc. All rights reserved.
Published by Jossey-Bass
A Wiley Imprint
989 Market Street, San Francisco, CA 94103-1741 www.josseybass.com
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Library of Congress Cataloging-in-Publication Data
Adams, Tammy, 1959–
The project meeting facilitator: facilitation skills to make the most of project meetings / Tammy Adams, Jan Means, Michael Spivey
p. cm.
Includes bibliographical references and index.
ISBN-13: 978-0-7879-8706-0 (pbk.)
1. Project management—Handbooks, manuals, etc. 2. Meetings—Handbooks, manuals, etc. 3. Group facilitation—Handbooks, manuals, etc.
I. Means, Jan. II. Spivey, Michael, 1969– III. Title.
HD69.P75A334 2007
658.4’56—dc22
2007017413
The Jossey-Bass Business and Management Series
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