Unfairly Labeled E-Book

Jessica Kriegel

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Sprache: Englisch

Seitenzahl: 274

Veröffentlichungsjahr: 2016

Beschreibung

A blueprint for managing people, not generations Unfairly Labeled challenges the very concept of "generational differences" as an unfair generalization, and offers a roadmap to intergenerational understanding. While acknowledging that generational stereotypes exist, author Jessica Kriegel argues that they are wrong--and that it's unreasonable to assume that the millions of people born in the same 20-year time span are motivated by the same things, attracted to the same things, and should be dealt with in the same way. Kriegel's experience as Organizational Developer at Oracle puts her squarely in the talent strategy realm, where she works to optimize leadership development, team effectiveness, and organizational design. Drawing upon her experiences with workers of all ages and types, she shows how behaviors know no generational boundaries and how to work with people based on their talents, strengths, and weaknesses rather than simply slapping on a generational label and fitting them into an arbitrary slot. There are 80 million Millenials in America, yet there are myriad books on "managing Millenials" and "working with Millenials" and "the problem with Millenials." This book shows that whether you're working with Millenials, Generation X, or Baby Boomers, age is not the issue--it's the interpersonal dynamics that matter most. * Examine the concept of "generational issues" * Explore the disparate reality of each 20-year generational span * Learn to understand and work effectively with other generations * Facilitate intergenerational understanding sessions The human mind craves categorization, so the tendency to lump people together is natural. It may, however, be holding your organization back. The members of each generation have only one thing in common--their age--and even that varies by two whole decades. Why assume that they should all be managed the same way? Unfairly Labeled shows you a better way, and provides a roadmap to a more effective organizational strategy.

Leseprobe

Table of Contents

Title Page

Copyright

Dedication

Preface

Part One: The Problem with Labeling Generations

Part Two: Toolkit for Managers

Part Three: Overcoming Generational Labels

Introduction: Taking Issue with Generational Issues

Generation Exercise

Perception Is Reality

How Labels Divide

Part I: The Problem with Labeling Generations

Chapter 1: Why We Stereotype

The Brain Makes Categories

Predictions into Convictions

The Ladder of Inference

In-Group, Out-Group Dynamics

Chapter 2: Age versus Generation

Age Discrimination

Age versus Generation

Hiding Age Discrimination Behind Generation Labels

Summary

Chapter 3: American Labels in a Global World

Generation Stereotypes in Other Cultures

Summary

Chapter 4: When Are the Labels Useful?

When a Label Is Useful: Marketing

The Better Way

Summary

Part II: Toolkit for Managers

Chapter 5: Employee Engagement

The Stereotype

Origins of the Stereotype

The Truth about Motivating Millennials

Overcoming the Stereotypes

Summary

Chapter 6: Performance Management

The Stereotype

The Truth about Managing Millennial Performance

Overcoming the Stereotypes

Summary

Chapter 7: Collaborative Teamwork

The Stereotype

The Error in Stereotypes

Overcoming the Stereotypes

Summary

Chapter 8: Recruiting

The Stereotype

The Origin of the Stereotype

Overcoming the Stereotypes

Summary

Chapter 9: Technology

The Stereotypes

The Origins of the Stereotype

Overcoming the Stereotypes

Summary

Part III: Overcoming Generational Labels

Chapter 10: Roadmap to Changing Your Organization's Culture

Be a Maven

Six Steps to Change

Summary

Chapter 11: Case Study 1

Background

The Request

Needs Assessment

Survey Results

Results

Focus Groups

Training Programs

Return on Investment Analysis

Conclusion

Chapter 12: Case Study 2

Background

The Request

Needs Assessment: Survey

Learning Style Differences by Generation

Learning Activity Preferences by Generation

Optimizing the Learning Environment

Practical Implications

Resources: Case Study 2 Details

References

About the Author

Index

End User License Agreement

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Guide

Table of Contents

Begin Reading

List of Illustrations

Chapter 12: Case Study 2

Figure 12.1 Learning Activity Preferences by Generation

List of Tables

Resources: Case Study 2 Details

Table R.1 Summary of Average Learning Style Preferences: 17 previous studies (

N

= 2,506)

Table R.2 Summary of Average Learning Style Preferences: All Generations (

N

= 230)

Table R.3 Summary of Learning Style Preferences by Generation: Millennials (

N

= 89)

Table R.4 Summary of Learning Style Preferences by Generation: Generation X (

N

= 119)

Table R.5 Summary of Learning Style Preferences by Generation: Baby Boomers (

N

= 21)

Unfairly Labeled

How Your Workplace Can Benefit From Ditching Generational Stereotypes

Jessica Kriegel

This book is printed on acid-free paper.∞

Copyright © 2016 by Jessica Kriegel. All rights reserved

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Published simultaneously in Canada

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Library of Congress Cataloging-in-Publication Data is available:

9781119220602 (hbk)

9781119220619 (ePDF)

9781119220626 (epub)

Cover image: ©iStock.com / 7io

Cover design:Wiley

For Mom

When I was five years old, I asked you what you wanted for your birthday. You said you wanted me to write you a book. Here it is. I couldn't have done it without you.

I love you.

Preface

Generational labels do not work. When taken at face value, a generation is simply a description of a group of people born at about the same time, regarded collectively. The label itself is not bad. What is bad is the association our society has put on those labels. One cannot hear the word millennial without a swarm of preconceived notions filling the mind. The word has become sullied with ignorance. Although this is true for all generations, the situation is particularly egregious for the millennial generation (also known as generation Y). Most literature on generational issues focuses on this younger generation, particularly in the workplace. Although baby boomers, gen Xers, and the silent generation are not immune to stereotyping, they do not receive the same level of attention.