Virtual Team Success E-Book

Richard Lepsinger

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Sprache: Englisch

Seitenzahl: 245

Veröffentlichungsjahr: 2010

Beschreibung

In today's complex organizations it is not uncommon to have as many as 50 percent of employees working on virtual teams. As the "virtual revolution" continues to spread, how can companies ensure that virtual team collaboration is producing the desired results? Highly practical and easy to navigate, Virtual Team Success leverages the authors' robust global research study and hands-on experience to provide an immediately usable resource for virtual team members and team leaders. This groundbreaking book is a hands-on, practical toolkit filled with down-to-earth examples and insights that can enhance the virtual team experience for everyone involved. The authors' research study is one of the most comprehensive applied studies ever conducted on virtual teams, and all of the recommendations outlined are based on these findings as well as the authors' years of experience helping virtual teams and virtual team leaders effectively lead and collaborate from a distance. To help organizations and leaders enhance virtual team performance, the book includes: * Why Virtual Teams Fail--outlines the four pitfalls that frequently derail virtual teams * Profile of High Performing Teams--addresses the characteristics of the most effective virtual teams and what makes them successful * Virtual Team Launch Kit--provides practical guidelines and tools for successfully launching virtual teams * How to RAMP Up Your Team's Effectiveness--introduces a practical research-based model of virtual team effectiveness to improve team performance * Profile of Top Performing Virtual Team Leaders--identifies the practices of the most successful virtual team leaders * Facilitating High-Impact Virtual Meetings--includes tips and techniques to effectively lead "v-meetings" Virtual Team Success also includes practical resources for virtual team leaders, quick reference guides for diagnosing virtual team problems, and six lessons for virtual team success.

Leseprobe

Table of Contents

Cover

Title

Copyright

Dedication

List of Tables, Case Studies, Figures, and Exhibits

Acknowledgments

Foreword

Introduction

Why Virtual Teams Are More Prevalent

How the Book Is Organized

Finding What You Need: A Quick Reference Guide

Section One:

Building High-Performing Virtual Teams

Chapter One: Why Virtual Teams Fail

Key Challenges

Four Pitfalls to Virtual Team Performance

Conclusion

Chapter Two: Profiles of Virtual Team Success—What Good Looks Like

Team Composition

Communication and Training

Leadership

Conclusion

Chapter Three: Virtual Team Launch Kit

Test Your Virtual Team Launch IQ

Setting Virtual Teams Up for Success

Is Your Organization Prepared to Support Virtual Team Work?

Conclusion

Chapter Four: What Differentiates Great Virtual Teams—HowtoRAMPUpYour Team’s Performance

What Differentiates Top Virtual Teams?

The ShingleSeal Standstill: How Would You Handle It?

RAMP Up Virtual Team Performance

Conclusion

Section Two:

Leading Virtual Teams

Chapter Five: How to Lead Virtual Teams—Tips, Techniques, and Best Practices for High Performance

Challenges Virtual Team Leaders Face

Raygen Company Slump: How Would You Handle It?

Virtual Team Leadership Self-Assessment

What Makes an Effective Virtual Team Leader?

Obstacles at a Glance: A Quick Reference Guide

Conclusion

Chapter Six: What Factors Really Accelerate Virtual Team Performance—The Four Top Performance Boosters

Taking Virtual Team Performance to the Next Level

Conclusion

Chapter Seven: How to Facilitate High-Impact Virtual Meetings—Techniques That Really Work

The Facilitator’s Role

V-Meeting Checklist

Building a V-Meeting Agenda

Keeping Virtual Meetings on Track

Dealing with Other Common Challenges

Conclusion

Conclusion: Six Lessons for Successful Virtual Teams

Lesson 1: Focus on People Issues

Lesson 2: No Trust, No Team

Lesson 3: “Soft” Skills Are Essential

Lesson 4: Watch Out For Performance Peaks

Lesson 5: Create a “High-Touch” Environment

Lesson 6: Virtual Team Leadership Matters

Closing Thoughts

Appendix: OnPoint’s Global Virtual Team Study

Study Background

Study Methodology

Team Demographics

Team Leader Demographics

Criteria for Identifying Top-Performing Teams

What Factors Impact Team Effectiveness?

Team Leader Findings

Notes

About the Authors

Index

End User License Agreement

List of Tables

Chapter One: Why Virtual Teams Fail

Table 1.1 Top Challenges of Virtual Teams

Chapter Three: Virtual Team Launch Kit

Table 3.1 Evaluating Your Responses

Table 3.2 Checklist for Virtual Team Leader and Team Member Selection

Table 3.3 Virtual Team Technology Assessment

Chapter Four: What Differentiates Great Virtual Teams—HowtoRAMPUpYour Team’s Performance

Table 4.1 Evaluating Your Responses

Table 4.2 Quick Reference Guide

Chapter Five: How to Lead Virtual Teams—Tips, Techniques, and Best Practices for High Performance

Table 5.1 Evaluating Your Responses

Table 5.2 Leader Quick Reference Guide

Chapter Six: What Factors Really Accelerate Virtual Team Performance—The Four Top Performance Boosters

Table 6.1 Virtual Leadership Continuum

Table 6.2 Balanced Response “Do’s” and “Don’ts”

Chapter Seven: How to Facilitate High-Impact Virtual Meetings—Techniques That Really Work

Table 7.1 Tips for Leaders/Facilitators

Table 7.2 Virtual Meeting Outline

Table 7.3 Intervention Techniques

Table 7.4 Strategies to Deal with Common Virtual Meeting Challenges

Table 7.5 Selecting the Most Appropriate Technology

Table 7.6 Summary of Virtual Meeting “Do’s” and “Don’ts”

Appendix: OnPoint’s Global Virtual Team Study

Table A.1 Title, Level, and Function of Participants in the Study

Table A.2 Length of Time Worked with Leader

Table A.3 Highest-Rated Items

Table A.4 Rating of Leadership Competencies

Table A.5 Top Challenges

List of Illustrations

Chapter Three: Virtual Team Launch Kit

Figure 3.1 The Purpose Pyramid

Appendix: OnPoint’s Global Virtual Team Study

Figure A.1 Team Makeup

Figure A.2 Tenure on the Team

Figure A.3 Virtual Team Memberships

Figure A.4 Skill Development or Team-Building Activities

Figure A.5 Meeting Frequency

Figure A.6 Percent Agreeing They Had Proper Technology

Figure A.7 Frequency of Face-to-Face Meetings

Figure A.8 Timing of Face-to-Face Meetings

Figure A.9 Team Leadership Changes

Figure A.10 Team Results Dimension

Figure A.11 Performance Dimension

Figure A.12 Tenure of the Teams vs. Effectiveness

Figure A.13 Relationship Between Meeting Frequency and Effectiveness

Figure A.14 Relationship Between Frequency of Face-to-Face Meetings and Performance

Figure A.15 Impact of Face-to-Face Meetings on Performance

Figure A.16 Impact of Meeting Frequency

Figure A.17 Impact of Team Building and Skill Development

Figure A.18 Team Member Ratings of Leaders

Figure A.19 Relationship of Team Members to the Leader

Figure A.20 How Long Team Members Have Known Leaders

Figure A.21 Location of Leaders

Guide

Cover

Table of Contents

Begin Reading

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Virtual Team Success

A Practical Guide for Working and Leading from a Distance

Darleen M. DeRosa

Richard Lepsinger