Engage E-Book

Jeanine O'Neill-Blackwell

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Sprache: Englisch

Seitenzahl: 319

Veröffentlichungsjahr: 2012

Beschreibung

Discover Your Training Style Strengths and Build Your Skills with Online Tools, Videos, and More "A superb book that gives learning and development professionals in every industry an automatic must-read. This book is filled with wisdom and insight as well as clear analytic models and real actionable concrete steps." -- Bruce Tulgan, author of It's OK to Be the Boss and Managing Generation X "Engage takes the innovation of 4MAT® and looks at it through the lens of the trainer. An engaging learning experience itself, Engage is full of interactive assessments, links to videos, and foolproof action plans and ideas designed to transform any learning event into a dynamic learning experience."-- Shelley Barnes, executive director, Field Education/Program Development, Aveda Corporation For any trainer who needs easy-to-apply strategies that are grounded in solid research, Engage offers a hands-on guide to understanding learning styles. It includes a four-step model for engaging all learning styles in any learning situation. The book integrates both the art and research-based science of strong instructional design reaching all learning styles with activities, tricks, and tips that are proven to boost skills quickly. Filled with illustrative examples and online companion resources, the book explores the brain research that lays the foundation for the book's 4MAT® model and includes activities and strategies that can be applied for each step in the process. Engage also gives the reader access to an online version of the 4MAT® Training Style Inventory. The results of the assessment give a strengths score in four key training roles.

Leseprobe

Contents

Cover

Half Title page

Title page

Copyright page

Dedication

Foreword

Acknowledgments

Introduction

Chapter 1: What Are your Natural Training Strengths?

The Trainer’s Strengths

Job of the Trainer

Value of This Book

Let’s Get Started: Taking the Training Style Inventory® (TRSI®)

The Four Training Approaches

Four Trainer Type Assessments

Your Learning Style: What You Look for, You Find

Common Descriptions of Ideal Learning Environments

Your Style: The Four Parts of the Learning Cycle

Summary

Identifying Areas of Opportunity

FAQs

Reflect

Act

Chapter 2: The Four Learning Styles in the Room

What Is Learning?

Your Learning Style

The 4MAT Learning Styles

Understanding Your Thinking Map

Thinking Strengths of Each Style

Functional Strengths of Each Style

How Your Training Style Relates to the Needs of Each Learning Style

Summary

FAQs

Reflect

Act

Chapter 3: 4MAT: The Four Steps of the Learning Cycle

A Brief Tour of the Brain

Brain Research on Learning

The Four Steps

Using the 4MAT Model to Design Learning

The First Step: Engage

The Second Step: Share

The Third Step: Practice

The Fourth Step: Perform

Summary

Reflect

Act

Chapter 4: Engage: The Art of Creating Powerful Openings

What Happens in Engage

Focus 1: Gaining Attention by Linking to What Learners Already Know

Focus 2: Using Questions to Provoke Reflection, Generate Dialogue, and Guide the Movement of the Group

Focus 3: Creating a Safe Learning Environment

Five Ways to Enhance Learner Safety While Building a Sense of Community

Summary

Reflect

Act

Examples of Engage Activities

Chapter 5: Share: Animating the Learning Content

Two Channels of Delivery: Visual and Verbal

The Verbal Channel: How to Organize Your Lecture

The Visual Channel: Animating Lecture Using Visual Strategies

Animating Lecture with Visual Organizers

Animating Lecture with PowerPoint

Summary

Reflect

Act

Examples of Share Activities

Chapter 6: Practice: Building Mastery Through Application

Designing Outcome-Based Practice Activities

Facilitating (Setting Up) Activities Effectively

Observing Application

Coaching and Debriefing

Using Questions to Focus the Learner’s Attention

Coaching Assessment Tool

Strategies That Work in Practice

Summary

Reflect

Act

Examples of Practice Activities

Chapter 7: Perform: Assessing and Implementing

What You Are Doing

Encouraging Self-Assessment

Gaining Commitment on Future Action

Setting Up a Post-Training Implementation Plan

The 24/7 Rule

Organizing an On-the-Job Support Team

Choosing On-the-Job Coaches

Summary

Reflect

Act

Activities for Perform

Chapter 8: Engaging Virtual Training: How to Maximize Online Learning Impact

Designing Your Virtual Session

Engage

Share

Practice

Perform

Summary

Reflect

Act

Chapter 9: Begin with the End in Mind

Step 1: Clarifying Stakeholder Expectations and Analyzing the Performance Gap

Step 2: Defining the Four Critical Learning Outcomes

Step 3: Working with Subject Matter Experts to Focus Content and Skills Practice

Example: Defining the Outcomes for a Sales Training Course

Engage: Delivering the Value Outcome

Share: Delivering the Knowledge Outcome

Practice: Delivering the Skill Outcome

Perform: Delivering the Adaptation Outcome

Summary

Reflect

Act

Chapter 10: Assessment: Integrating Measurement into Training Design and Delivery

Evaluating at Four Levels

“On-the-Way” Versus “At-the-Gate” Assessment

Level 1: Value—Evaluating for Learner Reaction

Level 2: Knowledge — Evaluating Knowledge Gained

Level 3: Skill — Evaluating Skills Gained

Level 4: Adaptation — Evaluating Performance and Business Impact

Summary

Reflect

Act

Case Studies

Avenda

The Center for Creative Leadership

Grundfos Pumps

Holland America Line®

Next Steps

Bibliography

Index

About the Author

Praise for Engage, The Trainer’s Guide to Learning Styles and the 4MAT® model of instruction.

“The success achieved by Jeanine O’Neill-Blackwell and the 4MAT 4Business® team in the business world has been nothing short of amazing and this book details how the 4MAT Learning Cycle resonates in that venue. Readers will find it easy to understand, practical, down-to-earth, and eminently transferable into all learning situations.”

~ Dr. Bernice McCarthy, creator of the 4MAT® model andauthor of many books, including About Learning and About Teaching

“I have witnessed the 4MAT model shared in this book create amazing results in all learning situations: from intimate technical workshops to highly engaging multi-day conferences with tens of thousands of participants. Engage, The Trainer’s Guide to Learning Styles is an easy-to-apply guide for learning how to create learning experiences that captivate and transform.”

~ Scott Buchanan, Vice Chairman of the Professional Beauty Association

“As training and development professionals, we are continually looking for the latest and greatest tools to increase learning impact. Seldom does the thought process involve taking a step back and truly assessing the role the trainer plays in the transfer of knowledge. Engage, The Trainer’s Guide to Learning Styles provides an insightful approach to explore the trainer’s preferred style, strengths and potential gaps. This is an essential element in successful learning and development solutions. This book is a great resource for development of others and self.”

~ Jana Svoboda, Learning and Development Manager, Cabela’s Sporting Goods

“It is not over-reaching to say that adopting the 4MAT model can transform an organization’s training department.”

~ Brian Johnson, Director of Corporate Training and Development, Holland America Lines

“4MAT gave us a common language and frame for being equally adept at designing both the “know-how” and “how to” of leadership development. In fact, an epiphany that many of us have had with all of our experience, education and training is that activity doesn’t necessarily equal application. Unless your objective is to teach learners how to discuss or create dialogue, a ‘talking, discussing activity’ is not necessarily one that provides learners with adequate practice to develop the capability you’re trying to develop.”

~ Davida Sharpe, Director of Programs and Services,Global Product Development, The Center for Creative Leadership

“In our company, we don’t make an impact unless we make a connection. 4MAT is our ‘go to’ model for crafting every learning interaction with our customers from workshop design to keynote preparation. This has made a huge difference in the quality of the connections with our customers. The simplicity and organization of Engage, The Trainer’s Guide to Learning Styles makes creating brain-based learning intuitive and easy. This is my new by-my-side training reference guide.”

~ Virginia Meyer, Co-Founder and COO of redCHOCOLATE®

“As we trained our design and delivery faculty in 4MAT, one of the more senior faculty members shared with the whole class that this was the best internal training he had experienced in CCL [The Center for Creative Leadership] and that what made it the best was that it provided us with a common language for talking about the designs we create. With 4MAT, we could have substantive conversations about the work we shared.”

~ David Horth, Senior Fellow and Senior Designer, The Center for Creative Leadership

About Pfeiffer

Pfeiffer serves the professional development and hands-on resource needs of training and human resource practitioners and gives them products to do their jobs better. We deliver proven ideas and solutions from experts in HR development and HR management, and we offer effective and customizable tools to improve workplace performance. From novice to seasoned professional, Pfeiffer is the source you can trust to make yourself and your organization more successful.

Essential Knowledge Pfeiffer produces insightful, practical, and comprehensive materials on topics that matter the most to training and HR professionals. Our Essential Knowledge resources translate the expertise of seasoned professionals into practical, how-to guidance on critical workplace issues and problems. These resources are supported by case studies, worksheets, and job aids and are frequently supplemented with CD-ROMs, websites, and other means of making the content easier to read, understand, and use.

Essential Tools Pfeiffer’s Essential Tools resources save time and expense by offering proven, ready-to-use materials—including exercises, activities, games, instruments, and assessments—for use during a training or team-learning event. These resources are frequently offered in looseleaf or CD-ROM format to facilitate copying and customization of the material.

Pfeiffer also recognizes the remarkable power of new technologies in expanding the reach and effectiveness of training. While e-hype has often created whizbang solutions in search of a problem, we are dedicated to bringing convenience and enhancements to proven training solutions. All our e-tools comply with rigorous functionality standards. The most appropriate technology wrapped around essential content yields the perfect solution for today’s on-the-go trainers and human resource professionals.

Essential resources for training and HR professionals

ENGAGE

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Library of Congress Cataloging-in-Publication Data

O’Neill-Blackwell, Jeanine.  Engage : the trainer’s guide to learning styles / Jeanine O’Neill-Blackwell.  pages cmIncludes bibliographical references and index.ISBN 978-1-118-02943-5 (pbk.); 978-1-118-22231-7 (ebk); 978-1-118-23604-8 (ebk.); 978-1-118-26085-2 (ebk.)1. Training. 2. Learning. I. Title.LB1027.47.O64 2012370.15′23—dc23              2012005811

Acquiring Editor: Matt DavisMarketing Manager: Brian GrimmDirector of Development: Kathleen Dolan DaviesDevelopmental Editor: Susan RachmillerProduction Editor: Kelsey McGeeEditor: Rebecca TaffEditorial Assistant: Michael ZelenkoManufacturing Supervisor: Becky Morgan

To Maw Maw, for teaching that brilliance shows up in many forms.

Foreword

This book will enhance the ability of readers to understand their preferred approach to learning, their most comfortable way to take in new knowledge and information, as well as their preferred way to acquire new skills. The 4MAT® System is used for professional development in the fields of education, in corporate and government training and delivery at both teaching and training levels as well as administrative and leadership levels.

Instructional design, team processing, leadership skills, communication, conflict resolution, decision making, problem solving, and creativity are the major emphases of the 4MAT model. 4MAT encourages organizations to use multiple methods of problem solving and communication to help tap into the full potential of individuals.

The success achieved by Jeanine O’Neill-Blackwell and the 4MAT 4Business® team in the business world has been nothing short of amazing, and this book details how the 4MAT Learning Cycle resonates in that venue. Readers will find it easy to understand, practical, down-to-earth, and eminently transferable into all learning situations.

The 4MAT Learning Cycle and resultant learning styles encompass the natural learning act. The model is based on deep and solid theoretical findings that follow exactly how the brain learns, yet it is elegantly simple. It is a system of cognitive organization, a framework for the intuiting and thinking brain, and a transformation for people who go through it; transformative because it begins where people are and their connections to their past experiences and takes them into their futures armed to generate new learning results. It moves through the twin dimensions of receiving knowledge and information and producing effective adaptations.

The significance of this book rests on the following premises on which it is based:

That people approach learning in different ways.

That these differences are profound.

That learning is a natural cycle that encompasses these differences.

That our feeling and thinking brains go through the exact same cycle.

That the key to continuous learning is to understand how this cycle works, and that high learning skill is traveling this cycle with ease.

It is with great pride that I endorse this adaptation of 4MAT for the corporate world.

Bernice McCarthyBarrington, IllinoisNovember 2011

Acknowledgments

This book is a product of the contribution of many people. Some contributed directly to the words and images in this book and others in indirect, yet equally important, ways.

I am especially grateful to:

Terry, Madison, Mackensie, and Riley for listening, supporting, and being interested in what I love.

Our clients who have tested and refined the strategies shared in this book, especially Aveda, the Center for Creative Leadership, Grundfos Pumps, and Holland Cruises for sharing their 4MAT® successes and lessons learned so that others might benefit from their experience.

The thousands of educators and trainers who have embraced the 4MAT model.

The Wiley team, especially Matt Davis and Michael Zelenko, for seeing the vision.

Mark Morrow, for making the connections that made this book a reality.

The entire 4MAT global team.

Jennifer Boudreaux, for being all things that I am not.

Danielle Marks, for being a Zen-like creative partner who told the visual part of this story.

Edwin Neill II, my mentor and missed friend, for creating an environment that enabled me to discover my love of learning.

Bernice McCarthy, creator of the 4MAT model, for her commitment to honoring the potential of every human being.

Introduction

When you reflect back over your career can you recall a particularly transformative learning experience—one that made a significant impact on your life? I bet you can. Most people can spend a few moments on this exercise and generate a powerful example. What was it about this experience that impacted you?

I can recall a transformational moment that occurred during a visionary presentation on leading organizational learning. The insight I gained in that experience completely changed the way I viewed the role learning played in an organization. I was inspired to change my approach to leading training and development in the organization I worked in at the time.