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Daniel L. Stufflebeam

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The golden standard evaluation reference text

Now in its second edition, Evaluation Theory, Models, and Applications is the vital text on evaluation models, perfect for classroom use as a textbook, and as a professional evaluation reference. The book begins with an overview of the evaluation field and program evaluation standards, and proceeds to cover the most widely used evaluation approaches. With new evaluation designs and the inclusion of the latest literature from the field, this Second Edition is an essential update for professionals and students who want to stay current. Understanding and choosing evaluation approaches is critical to many professions, and Evaluation Theory, Models, and Applications, Second Edition is the benchmark evaluation guide.

Authors Daniel L. Stufflebeam and Chris L. S. Coryn, widely considered experts in the evaluation field, introduce and describe 23 program evaluation approaches, including, new to this edition, transformative evaluation, participatory evaluation, consumer feedback, and meta-analysis. Evaluation Theory, Models, and Applications, Second Edition facilitates the process of planning, conducting, and assessing program evaluations. The highlighted evaluation approaches include:

  • Experimental and quasi-experimental design evaluations
  • Daniel L. Stufflebeam's CIPP Model
  • Michael Scriven's Consumer-Oriented Evaluation
  • Michael Patton's Utilization-Focused Evaluation
  • Robert Stake's Responsive/Stakeholder-Centered Evaluation
  • Case Study Evaluation

Key readings listed at the end of each chapter direct readers to the most important references for each topic. Learning objectives, review questions, student exercises, and instructor support materials complete the collection of tools. Choosing from evaluation approaches can be an overwhelming process, but Evaluation Theory, Models, and Applications, Second Edition updates the core evaluation concepts with the latest research, making this complex field accessible in just one book.

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Table of Contents

Title Page

Copyright

List of Figures, Tables, and Exhibits

Figures

Tables

Exhibits

Dedication

Preface

Acknowledgments

The Authors

Introduction

Changes to the First Edition

Intended Audience

Overview of the Book's Contents

Study Suggestions

Summary

Part One: Fundamentals of Evaluation

Chapter 1: Overview of the Evaluation Field

What Are Appropriate Objects of Evaluations and Related Subdisciplines of Evaluation?

Are Evaluations Enough to Control Quality, Guide Improvement, and Protect Consumers?

Evaluation as a Profession and Its Relationship to Other Professions

What Is Evaluation?

How Good Is Good Enough? How Bad Is Intolerable? How Are These Questions Addressed?

What Are Performance Standards? How Should They Be Applied?

Why Is It Appropriate to Consider Multiple Values?

Should Evaluations Be Comparative, Noncomparative, or Both?

How Should Evaluations Be Used?

Why Is It Important to Distinguish Between Informal Evaluation and Formal Evaluation?

How Do Service Organizations Meet Requirements for Public Accountability?

What Are the Methods of Formal Evaluation?

What Is the Evaluation Profession, and How Strong Is It?

What Are the Main Historical Milestones in the Evaluation Field's Development?

Summary

Group Exercises

Notes

Suggested Supplemental Readings

Chapter 2: Evaluation Theory

General Features of Evaluation Theories

Theory's Role in Developing the Program Evaluation Field

Functional and Pragmatic Bases of Extant Program Evaluation Theory

A Word About Research Related to Program Evaluation Theory

Program Evaluation Theory Defined

Criteria for Judging Program Evaluation Theories

Theory Development as a Creative Process Subject to Review and Critique by Users

Status of Theory Development in the Program Evaluation Field

Importance and Difficulties of Considering Context in Theories of Program Evaluation

Need for Multiple Theories of Program Evaluation

Hypotheses for Research on Program Evaluation

Potential Utility of Grounded Theories

Potential Utility of Metaevaluations in Developing Theories of Program Evaluation

Program Evaluation Standards and Theory Development

Summary

Group Exercises

Note

Suggested Supplemental Readings

Chapter 3: Standards for Program Evaluations

The Need for Evaluation Standards

Background of Standards for Program Evaluations

Joint Committee Program Evaluation Standards

American Evaluation Association Guiding Principles for Evaluators

Government Auditing Standards

Using Evaluation Standards

Summary

Group Exercises

Notes

Suggested Supplemental Readings

Part Two: An Evaluation of Evaluation Approaches and Models

Chapter 4: Background for Assessing Evaluation Approaches

Evaluation Approaches

Importance of Studying Alternative Evaluation Approaches

The Nature of Program Evaluation

Previous Classifications of Alternative Evaluation Approaches

Caveats

Summary

Group Exercise

Suggested Supplemental Readings

Chapter 5: Pseudoevaluations

Background and Introduction

Approach 1: Public Relations Studies

Approach 2: Politically Controlled Studies

Approach 3: Pandering Evaluations

Approach 4: Evaluation by Pretext

Approach 5: Empowerment Under the Guise of Evaluation

Approach 6: Customer Feedback Evaluation

Summary

Group Exercises

Notes

Suggested Supplemental Readings

Chapter 6: Quasi-Evaluation Studies

Quasi-Evaluation Approaches Defined

Functions of Quasi-Evaluation Approaches

General Strengths and Weaknesses of Quasi-Evaluation Approaches

Approach 7: Objectives-Based Studies

Approach 8: The Success Case Method

Approach 9: Outcome Evaluation as Value-Added Assessment

Approach 10: Experimental and Quasi-Experimental Studies

Approach 11: Cost Studies

Approach 12: Connoisseurship and Criticism

Approach 13: Theory-Based Evaluation

Approach 14: Meta-Analysis

Summary

Group Exercises

Note

Suggested Supplemental Readings

Chapter 7: Improvement- and Accountability-Oriented Evaluation Approaches

Improvement- and Accountability-Oriented Evaluation Defined

Functions of Improvement- and Accountability-Oriented Approaches

General Strengths and Weaknesses of Decision- and Accountability-Oriented Approaches

Approach 15: Decision- and Accountability-Oriented Studies

Approach 16: Consumer-Oriented Studies

Approach 17: Accreditation and Certification

Summary

Group Exercises

Note

Suggested Supplemental Readings

Chapter 8: Social Agenda and Advocacy Evaluation Approaches

Overview of Social Agenda and Advocacy Approaches

Approach 18: Responsive or Stakeholder-Centered Evaluation

Approach 19: Constructivist Evaluation

Approach 20: Deliberative Democratic Evaluation

Approach 21: Transformative Evaluation

Summary

Group Exercises

Suggested Supplemental Readings

Chapter 9: Eclectic Evaluation Approaches

Overview of Eclectic Approaches

Approach 22: Utilization-Focused Evaluation

Approach 23: Participatory Evaluation

Summary

Group Exercises

Suggested Supplemental Readings

Chapter 10: Best Approaches for Twenty-First-Century Evaluations

Selection of Approaches for Analysis

Methodology for Analyzing and Evaluating the Nine Approaches

Our Qualifications as Raters

Conflicts of Interest Pertaining to the Ratings

Standards for Judging Evaluation Approaches

Comparison of 2007 and 2014 Ratings

Issues Related to the 2011 Program Evaluation Standards

Overall Observations

The Bottom Line

Summary

Group Exercises

Notes

Suggested Supplemental Readings

Part Three: Explication of Selected Evaluation Approaches

Chapter 11: Experimental and Quasi-Experimental Design Evaluations

Chapter Overview

Basic Requirements of Sound Experiments

Prospective Versus Retrospective Studies of Cause

Uses of Experimental Design

Randomized Controlled Experiments in Context

Suchman and the Scientific Approach to Evaluation

Contemporary Concepts Associated with the Experimental and Quasi-Experimental Design Approach to Evaluation

Exemplars of Large-Scale Experimental and Quasi-Experimental Design Evaluations

Guidelines for Designing Experiments

Quasi-Experimental Designs

Summary

Group Exercises

Suggested Supplemental Readings

Chapter 12: Case Study Evaluations

Overview of the Chapter

Overview of the Case Study Approach

Case Study Research: The Views of Robert Stake

Case Study Research: The Views of Robert Yin

Particular Case Study Information Collection Methods

Summary

Group Exercises

Suggested Supplemental Readings

Chapter 13: Daniel Stufflebeam's CIPP Model for Evaluation: An Improvement- and Accountability-Oriented Approach

Overview of the Chapter

CIPP Model in Context

Overview of the CIPP Categories

Formative and Summative Uses of Context, Input, Process, and Product Evaluations

Philosophy and Code of Ethics Underlying the CIPP Model

The Model's Values Component

Using the CIPP Framework to Define Evaluation Questions

Delineation of the CIPP Categories and Relevant Procedures

Use of the CIPP Model as a Systems Strategy for Improvement

Summary

Group Exercises

Suggested Supplemental Readings

Chapter 14: Michael Scriven's Consumer-Oriented Approach to Evaluation

Overview of Scriven's Contributions to Evaluation

Scriven's Background

Scriven's Basic Orientation to Evaluation

Scriven's Definition of Evaluation

Critique of Other Persuasions

Formative and Summative Evaluation

Amateur Versus Professional Evaluation

Intrinsic and Payoff Evaluation

Goal-Free Evaluation

Needs Assessment

Scoring, Ranking, Grading, and Apportioning

Checklists

Key Evaluation Checklist

The Final Synthesis

Metaevaluation

Evaluation Ideologies

Avenues to Causal Inference

Product Evaluation

Professionalization of Evaluation

Scriven's Look to Evaluation's Future

Summary

Group Exercises

Notes

Suggested Supplemental Readings

Chapter 15: Robert Stake's Responsive or Stakeholder-Centered Evaluation Approach

Stake's Professional Background

Factors Influencing Stake's Development of Evaluation Theory

Stake's 1967 “Countenance of Educational Evaluation” Article

Responsive Evaluation Approach

Substantive Structure of Responsive Evaluation

Functional Structure of Responsive Evaluation

An Application of Responsive Evaluation

Stake's Recent Rethinking of Responsive Evaluation

Summary

Group Exercises

Note

Suggested Supplemental Readings

Chapter 16: Michael Patton's Utilization-Focused Evaluation

Adherents of Utilization-Focused Evaluation

Some General Aspects of Patton's Utilization-Focused Evaluation

Intended Users of Utilization-Focused Evaluation

Focusing a Utilization-Focused Evaluation

The Personal Factor as Vital to an Evaluation's Success

The Evaluator's Roles

Utilization-Focused Evaluation and Values and Judgments

Employing Active-Reactive-Adaptive Processes to Negotiate with Users

Patton's Eclectic Approach

Planning Utilization-Focused Evaluations

Collecting and Analyzing Information and Reporting Findings

Summary of Premises of Utilization-Focused Evaluation

Strengths of the Utilization-Focused Evaluation Approach

Limitations of the Utilization-Focused Evaluation Approach

Summary

Group Exercises

Note

Suggested Supplemental Readings

Part Four: Evaluation Tasks, Procedures, and Tools

Chapter 17: Identifying and Assessing Evaluation Opportunities

Sources of Evaluation Opportunities

Bidders' Conferences

Summary

Group Exercises

Suggested Supplemental Reading

Chapter 18: First Steps in Addressing Evaluation Opportunities

Developing the Evaluation Team

Developing Thorough Familiarity with the Need for the Evaluation

Stipulating Standards for Guiding and Assessing the Evaluation

Establishing Institutional Support for the Projected Evaluation

Developing the Evaluation Proposal's Appendix

Planning for a Stakeholder Review Panel

Summary

Group Exercise

Suggested Supplemental Readings

Chapter 19: Designing Evaluations

A Design Used for Evaluating the Performance Review System of a Military Organization

Generic Checklist for Designing Evaluations

Summary

Suggested Supplemental Readings

Chapter 20: Budgeting Evaluations

Ethical Imperatives in Budgeting Evaluations

Fixed-Price Budget for Evaluating a Personnel Evaluation System

Other Types of Evaluation Budgets

Generic Checklist for Developing Evaluation Budgets

Summary

Group Exercises

Note

Suggested Supplemental Readings

Chapter 21: Contracting Evaluations

Definitions of Evaluation Contracts and Memorandums of Agreement

Rationale for Evaluation Contracting

Addressing Organizational Contracting Requirements

Negotiating Evaluation Agreements

Evaluation Contracting Checklist

Summary

Group Exercises

Suggested Supplemental Readings

Chapter 22: Collecting Evaluative Information

Key Standards for Information Collection

An Information Collection Framework

Useful Methods for Collecting Information

Summary

Suggested Supplemental Readings

Chapter 23: Analyzing and Synthesizing Information

General Orientation to Analyzing and Synthesizing Information

Principles for Analyzing and Synthesizing Information

Analysis of Quantitative Information

Analysis of Qualitative Information

Justified Conclusions and Decisions

Summary

Group Exercises

Suggested Supplemental Readings

Chapter 24: Communicating Evaluation Findings

Review of Pertinent Analysis and Advice from Previous Chapters

Complex Needs and Challenges in Reporting Evaluation Findings

Establishing Conditions to Foster Use of Findings

Providing Interim Evaluative Feedback

Preparing and Delivering the Final Report

Providing Follow-Up Support to Enhance an Evaluation's Impact

Summary

Group Exercises

Suggested Supplemental Readings

Part Five: Metaevaluation and Institutionalizing and Mainstreaming Evaluation

Chapter 25: Metaevaluation: Evaluating Evaluations

Rationale for Metaevaluation

Evaluator and Client Responsibilities in Regard to Metaevaluation

Formative and Summative Metaevaluations

A Conceptual and Operational Definition of Metaevaluation

An Instructive Metaevaluation Case

Metaevaluation Tasks

Metaevaluation Arrangements and Procedures

Comparative Metaevaluations

Checklists for Use in Metaevaluations

The Role of Context and Resource Constraints

Summary

Group Exercises

Note

Suggested Supplemental Readings

Chapter 26: Institutionalizing and Mainstreaming Evaluation

Review of this Book's Themes

Overview of the Remainder of the Chapter

Rationale and Key Principles for Institutionalizing and Mainstreaming Evaluation

Early Efforts to Help Organizations Institutionalize Evaluation

Recent Advances of Use in Institutionalizing and Mainstreaming Evaluation

Checklist for Use in Institutionalizing and Mainstreaming Evaluation

Summary

Group Exercises

Suggested Supplemental Readings

Glossary

References

Index

End User License Agreement

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Guide

Cover

Table of Contents

Introduction

Part One: Fundamentals of Evaluation

Begin Reading

List of Illustrations

Figure 1.1

Figure 6.1

Figure 6.2

Figure 6.3

Figure 6.4

Figure 6.5

Figure 6.6

Figure 6.7

Figure 10.1

Figure 11.1

Figure 11.2

Figure 11.3

Figure 11.4

Figure 11.5

Figure 11.6

Figure 11.7

Figure 12.1

Figure 13.1

Figure 13.2

Figure 22.1

Figure 22.2

Figure 23.1

Figure 23.2

Figure 23.3

Figure 23.4

Figure 25.1

List of Tables

Table 1.1

Table 1.2

Table 1.3

Table 2.1

Table 2.2

Table 3.1

Table 3.2

Table 5.1

Table 10.1

Table 11.1

Table 11.2

Table 13.1

Table 13.2

Table 13.3

Table 15.1

Table 15.2

Table 15.3

Table 20.1

Table 20.2

Table 20.3

Table 20.4

Table 20.5

Table 20.6

Table 22.1

Table 22.2

Table 22.3

Table 23.1

Table 23.2

Table 23.3

Table 24.1

Table 25.1

Table 25.2

Table 25.3

Table 25.4

EVALUATION THEORY, MODELS, AND APPLICATIONS

Second Edition

Daniel L. Stufflebeam

Chris L. S. Coryn

Cover design: Wiley

Cover image: © PASIEKAs | Getty

Copyright © Daniel L. Stufflebeam and Chris L. S. Coryn All rights reserved.

Published by Jossey-Bass

A Wiley Brand

One Montgomery Street, Suite 1200, San Francisco, CA 94104-4594— www.josseybass.com

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600, or on the Web at www.copyright.com. Requests to the publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, or online at www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages. Readers should be aware that Internet Web sites offered as citations and/or sources for further information may have changed or disappeared between the time this was written and when it is read.

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Library of Congress Cataloging-in-Publication Data

Stufflebeam, Daniel L.

Evaluation theory, models, and applications / Daniel L. Stufflebeam,

Chris L.S. Coryn.— Second edition.

pages cm.— (Research methods for the social sciences ; 50)

Includes bibliographical references and index.

ISBN 978-1-118-07405-3 (cloth)— ISBN 978-1-118-87032-7 (pdf)—

ISBN 978-1-118-87022-8 (epub)

1. Evaluation research (Social action programs) I. Coryn, Chris L. S.

II. Title.

H62.S79627 2014

001.4— dc23

2014001638

List of Figures, Tables, and Exhibits

Figures

1.1

Relationship Between Program Life Cycle and Evaluation Purpose

6.1

Conceptual Model of the Success Case Method

6.2

Distributional Assumptions of Success Case Method Samples

6.3

Hypothetical Shed Pattern of Student Gains over a Three-Year Period

6.4

Flowchart of Units Through a Randomized Experiment

6.5

Linear Program Theory Model

6.6

Nonlinear Program Theory Model

6.7

Hypothetical Meta-Analysis Forest Plot

10.1

Strongest Program Evaluation Approaches Within Types in Order of Compliance with

The Program Evaluation Standards

11.1

Suchman's Evaluation Process

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