Table of Contents
Praise
Title Page
Copyright Page
Introduction
Thirteen Common Passages
What to Expect from the Passages
Our Approach to Leadership
How Learning Can Lead to Success
Contents of the Book
Chapter 1 - What Is Effective Leadership?
Ineffective Leadership Development
Leadership Development That Includes Learning from Passages
A Bad Boss as Potential Derailer
A Test of Learning from Passages
Chapter 2 - How Do Leaders Learn?
How Attitude Affects Learning
Failure as a Second Chance
Ways to Create a New Identity
Example of Adversity as a Spur to Learning
The Value of Failure
Chapter 3 - Joining a Company
Leaving Cultures and Networks
Facilitating the Journey
Learning a Critical Leadership Lesson
Chapter 4 - Moving into a Leadership Role
Challenges for First-Time Leaders
How a Company Can Help First-Time Leaders
The Normality of Struggle
Early Learning for Future Payoffs
Chapter 5 - Accepting the Stretch Assignment
The Pain in Stretch Assignments
Common “Hurts” During a Stretch
How to Handle the Stretch for Maximum Learning
How Organizations Can Help
Chapter 6 - Assuming Responsibility for a Business
The Mind-Set of the Business Leader
The Dangers of Being a Know-It-All GM
The Role of Paradox in Business
Promotion as Passage
Chapter 7 - Dealing with Significant Failure for Which You Are Responsible
Perception Versus the Reality of Failure
Three Don’ts in Dealing with Failure
Four Dos in Dealing with Failure
Effects of Company Attitudes on Failure
Chapter 8 - Coping with a Bad Boss and Competitive Peers
A Continuum of Badness
Questions to Ask Before Fighting or Fleeing
How Bad Bosses and Peers Help Create Good Leaders
Why Reaction Is What Counts
Chapter 9 - Losing Your Job or Being Passed Over for Promotion
Reaction Versus Reflection
Signs of Self-Destruction
How to Grow from Being Diminished
When the Worst Happens
Chapter 10 - Being Part of an Acquisition or Merger
Rejoining the Corporation
Learning More Than How to Keep Your Job
Getting on Board with One Foot
Growing as a Company Changes
Chapter 11 - Living in a Different Country or Culture
The Challenges of Making a Foreign Journey
What to Avoid When Going Abroad
How to Take Advantage of a Once-in-a-Lifetime Opportunity
When You Return Home
Chapter 12 - Finding a Meaningful Balance Between Work and Family
Becoming Conscious of Balance
Calculating What You Will Tolerate
Experiencing the Rewards
Chapter 13 - Letting Go of Ambition
What “Letting Go” Means
How the Process Works
Learning to Love Being Second: Malcolm
How to Navigate the Passage Successfully
A Legacy of Service to Others
Chapter 14 - Facing Personal Upheaval
How Tragedy Affects Direction
How to Manage Upheaval
How Fresh Perspective Brings Leadership Maturity
When Companies Don’t Help
Chapter 15 - Losing Faith in the System
Losing Faith and Finding Meaning
Purposeful Leadership
Chapter 16 - How Companies Can Use Passages to Develop Leadership
Traditional Leadership Development
How Organizations Can Facilitate Learning
Benefits of Developing Leadership in a New Way
Chapter 17 - An Eight-Step Survive-and-Thrive Guide
Step 1: Learn Resilience
Step 2: Accept Personal Responsibility
Step 3: Reflect
Step 4: Seek Support from Your Partner, Family, Friends, and Professionals
Step 5: Develop and Use a Professional Network
Step 6: Seek Refuge
Step 7: Gain Perspective
Step 8: Take Risks
The Last Step: Retirement
Passing on Your Experiences
About the Authors
Bibliography
Index
Praise forLeadership Passages
“One of the surprising aspects of this book is that these passages are predictable. In a typical career, all leaders will go through these passages. What this book does is provide leaders and those who aspire to senior leadership roles with the tools and techniques to help them understand and navigate personal change to achieve success in both their personal and business lives.”
—COREY SEITZ, GLOBAL HEAD OF TALENT MANAGEMENT, NOVARTIS INTERNATIONAL AG
“The passages described by Dotlich, Noel, and Walker can make or break leaders. Leadership Passages helps readers become aware of these passages, learn what each entails, and acquire the skills necessary to navigate them successfully.”
—RON JONASH, THE MONITOR GROUP
“Leadership Passages provides the missing link in leadership development. The authors recognize that these are key transitions in a leader’s life that can catalyze tremendous growth. Too often, however, these transitions are ignored by individuals and organizations. Dotlich, Noel, and Walker offer great insight and advice on how to turn these passages into dynamic development experiences.”
—DEBORRAH HIMSEL, VICE PRESIDENT, ORGANIZATION EFFECTIVENESS, AVON PRODUCTS, INC., AND AUTHOR, LEADERSHIP SOPRANOS STYLE
Copyright © 2004 by John Wiley & Sons, Inc. All rights reserved.
Published by Jossey-Bass A Wiley Imprint 989 Market Street, San Francisco, CA 94103-1741 www.josseybass.com
No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-750-4470, or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, 201-748-6011, fax 201-748-6008, e-mail:
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Library of Congress Cataloging-in-Publication Data
Dotlich, David L. (David Landreth), 1950.
Leadership passages : the personal and professional transitions that make or break a leader / By David L. Dotlich, James L. Noel, Norman Walker.
p. cm.
Includes bibliographical references and index.
1. Leadership. 2. Management. I. Noel, James L., 1943- II. Walker, Norman. III. Title.
HD57.7.D675 2004 658.4’092—dc22
2004012064
ISBN 0-7879-7427-7 (alk. paper)
Introduction
Adversity has the effect of eliciting talents which in prosperous circumstances would have lain dormant.
—Horace
One of us met recently with the new CEO of a large company who was profiling his team of direct reports. As the CEO talked with us, he focused on the skills and background of each direct report. Impressed with the diversity of the group, we asked, “Is there anything that everyone on your team has in common?”
He nodded. “At one point or another, each one of us has been fired.”
The CEO said this proudly. To him, being fired was a badge of merit. His direct reports had been through tough times and learned from their experience. Because they had once been terminated, members of his team had grown personally and professionally. Difficult, unpredictable events had forced them to turn inward, address their flaws, and seek to understand how they may have contributed to their own dismissal. Termination had tested their resiliency—a trait crucial to leadership in competitive businesses. They were survivors.
We bring this up because, contrary to expectation, successful careers are not continually successful. In fact, even the most honored, effective, and acclaimed leaders go through periods of uncertainty, frustration, and failure. These periods can be triggered by both professional and personal events: coping with a bad boss, going through a divorce, taking over a demanding new assignment, living abroad, and many others. They can be periods of great growth and learning, or they can be times of stagnation, denial, and even regression. We call them predictable, intense passages because that is exactly what they are.
Note: We are indebted to the work of many people in considering how leaders actually develop, but several people deserve special mention. Morgan McCall was a pioneer in defining the importance of experience in developing leaders. Joseph Gabarro has researched and developed the concept of transition experiences in leadership effectiveness. Recently, our colleagues Dan Ciampa and Michael Watkins have also focused on transition experiences in leadership development.
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Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
Lesen Sie weiter in der vollständigen Ausgabe!
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