Leading Across New Borders E-Book

Ernest Gundling

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Sprache: Englisch

Veröffentlichungsjahr: 2015

Beschreibung

An insightful, real-world look at the skills today's global leadership demands

Leading Across Borders is the leadership guide for the new business environment. The world's economic center of gravity is shifting at a rapid pace – huge emerging economies have already emerged. As businesses operate in an increasingly global context, the most successful leaders are able to see through the eyes of others and to hear the voices of customers and colleagues from around the world. They build their own personal networks, navigate differences, and work effectively across new borders – both the physical borders between countries and the limits of old leadership paradigms.

This book features direct input from people in critical roles around the world, advice based on deep practical experience, and new data that identifies the distinctive challenges of leading in an environment becoming more thoroughly interdependent every day. There is valuable advice for anyone taking on a global leadership role. You'll find strategies and tools for working across cultures, leading inclusively, running a matrix team, innovating, integrating an acquisition, and making tough ethical choices. Each chapter challenges established leadership models and shares hard-won expertise in dealing effectively with a changing reality that includes both fast-growth and slow-growth markets. You will learn how to serve more numerous stakeholders and to achieve your goals in a complex organizational structure without having direct lines of authority. This insightful guide helps you work more effectively at the self, team, and organizational levels, so you can get things done and grow your business.

The increasing importance of China, India, Brazil, Indonesia, Turkey, and other developing economies has opened the world of business leadership far beyond our own borders. This book gives you a framework for coordinating it all, and being the leader your organization needs.

• Operate insightfully at the personal level in order to better lead others
• Shape, motivate, and drive your global team to exceptional performance
• Navigate differences in culture, language, economics, and more
• Exercise your vision, influence, and expertise to lead your organization forward

The trend toward global leadership has emerged full-blown amidst the rising global economy. Today's leadership must understand how to work effectively and efficiently across a variety of contexts. Leading Across Borders provides a roadmap to the new leadership paradigm, helping you expand your own skillset and create forward momentum.

Leseprobe

CONTENTS

Cover

Praise for Leading Across New Borders: How to Succeed as the Center Shifts

Title Page

Copyright

Dedication

Chapter 1: The Shifting Center: Emerging Markets Have Emerged

The Future Arrives

Implications For Leadership

Common Leadership Tasks

About This Book

An Invitation

Chapter 2: Global Talent: Beyond Outsourcing

Rethinking Talent

The Business Case for a New Global Talent Model

Beyond Outsourcing

Global Talent Development: Bottom-Up and Top-Down

Global Talent's Impact

Chapter 3: Global Mindset: Beyond Culture

Developing a Global Mindset

Global Leadership 101: Cultural Competency

Acquiring Cultural Competency: Misguided Approaches

Acquiring Cultural Competency: Embracing Nuance

Beyond Culture: Other Puzzle Pieces

Chapter 4: Global Teams: Beyond Facilitation

Working in the Matrix

Leading a Matrix Team

Global Team Performance: Beyond Facilitation

The Data on Global Teams

Organizational Alignment and Team Foundations

Enabling New Matrix Leaders

Chapter 5: Global Inclusion: Beyond Race and Gender

Taking a Broader Approach

From Representation to Leverage

Race and Gender Still Matter

Beyond Race and Gender

Diversity of Thinking Styles

Inclusive Leadership: Three Steps

Chapter 6: Global Mergers and Acquisitions: Beyond Diligence

The Changing Landscape

Beyond Diligence

Cultural Factors

Integrating Cultures: Success Stories

Chapter 7: Global Innovation: Beyond Products

Innovation: The New Playing Field

Beyond Products

Global Innovation Survey: Common Challenges

Global Innovation Trends

New Subsidiary Roles

Chapter 8: Global Ethics: Beyond Integrity

Joining the Middle Class

Population × Consumption/Person = Impact

Business Ethics for a Crowded Planet

Ethics for a New Era

Chapter 9: Leading from Your Own Center

The Next Level: What's Missing?

Systemic Changes

Personal Transformation: Connecting Past, Present, and Future

Appendix A: Team Launch: Foundations

Step One: Assess Stakeholders

Step Three: Build Trust Among Team Members

Step Four: Clarify Roles and Responsibilities

Step Five: Use Rewards to Support Alignment

Appendix B: Assessments from Aperian Global

Appendix C: Recommended Case Studies

Cross-Border Mergers and Acquisitions

Global Innovation

Global Ethics

Unilever

Bibliography

Books

Articles

Websites

Acknowledgments

Index

End User License Agreement

List of Tables

Table 1.1

Table 1.2

List of Illustrations

Figure 3.1

Figure 3.2

Figure 3.3

Figure 3.4

Figure 3.5

Figure 4.1

Figure 4.2

Figure 4.3

Figure 4.4

Figure 4.5

Figure 5.1

Figure 5.2

Figure 5.3

Figure 5.4

Figure 6.1

Figure 6.2

Figure 7.1

Figure 7.2

Figure 7.3

Figure 7.4

Figure 8.1

Figure 8.2

Figure 9.1

Figure A.1

Figure A.2

Figure A.3

Figure A.4

Figure A.5

Guide

Cover

Table of Contents

Chapter 1

Pages

i

ii

iii

iv

v

vi

1

2

3

4

5

6

7

8

9

10

11

12

13

14

15

16

17

18

19

20

21

22

23

24

25

26

27

28

29

30

31

32

33

34

35

36

37

38

39

40

41

42

43

44

45

46

47

48

49

50

51

52

53

54

55

56

57

58

59

60

61

62

63

64

65

66

67

68

69

70

71

72

73

74

75

76

77

78

79

80

81

82

83

84

85

86

87

88

89

90

91

92

93

94

95

96

97

98

99

100

101

102

103

104

105

106

107

108

109

110

111

112

113

114

115

116

117

118

119

120

121

122

123

124

125

126

127

128

129

130

131

132

133

134

135

136

137

138

139

140

141

142

143

144

145

146

147

148

149

150

151

152

153

154

155

156

157

158

159

160

161

162

163

164

165

166

167

168

169

170

171

172

173

174

175

176

177

178

179

180

181

182

183

184

185

186

187

188

189

190

191

192

193

194

195

196

197

198

199

200

201

202

203

204

205

206

207

208

209

210

211

212

213

214

215

216

217

218

Praise for Leading Across New Borders: How to Succeed as the Center Shifts

“Understanding context and building self-awareness are two of the cornerstones of successful leadership in our inter-connected world, where executives increasingly have to work outside their home cultures. Leading Across New Borders provides compelling anecdotes, frameworks, and practical tools for better understanding context and building self-awareness for the global leaders of tomorrow.”

—Rajiv Ball, Partner, THNK School of Creative Leadership

“Leapfrogging technology, innovation, and boundary blurring are dramatically changing leadership. Workers must collaborate and compete across continents to be relevant. Leading Across New Borders positions you to succeed in a world where the former infrastructure requirements dissolve and in their place is a mandate to leverage multiple centers of influence from deep inside individuals with varied experiences.”

—Erin S. Gore, Executive Vice President, Wells Fargo

“This book helps you to reflect on situations you face every day. Not just concepts but practical insights!”

—Shrimathi Shivashankar, Associate Vice President, Diversity and Sustainability, HCL Technologies

“This reading gave me a renewed appreciation for the impact of global forces shifting between fast- and slow-growing economies on leadership values. It is a great reminder of how nuanced global leaders must be to succeed, leveraging cross-cultural astuteness and critical thinking at the same time. Out with binary thinking and on with ever-evolving algorithms!”

—Caroline Visconti, Vice President-Talent Development, L’Oreal

“Leading Across New Borders goes well beyond identifying global leadership competencies to help practitioners and scholars understand what global leaders actually do. The fascinating stories about global leaders in action, drawn from the authors’ extensive consulting work, are complemented with useful research findings. This is a must-read book for global leaders, full of insights and practical tips.”

—Joyce Osland, Ph.D., Lucas Endowed Professor of Global Leadership, Executive Director, Global Leadership Advancement Center, School of Global Innovation & Leadership, Lucas College and Graduate School of Business, San Jose State University, and co-author, Advances in Global Leadership

“If you are weary of endless empty references to the global village and wish someone would provide useful, practical insights, you will find that this powerful guide to our future fills that gap. Based on a thorough analysis of world commerce and culture, the seasoned authors and consultants provide us with a fresh view on leadership in times of global transition. They bring an incisive focus to the specific tasks that capable leaders must master to thrive among the rapidly emerging economies and to lead their organizations to cross-border success.”

—Janet Bennet, Executive Director, Intercultural Communication Institute, and author, Intercultural Competence: Vital Perspectives for Diversity and Inclusion

“This book presents a fascinating and invaluable integration of rapidly changing global business trends and the evolving leadership competencies needed to make sense of them. Leading Across New Borders provides a culturally competent look at new world effectiveness.”

—Ray Leki, Adjunct Professor, American University, School of International Service; former U.S. Peace Corps Acting Country Director, Pakistan; author, Travel Wise: How to Be Safe, Savvy and Secure Abroad

“This book articulates what the shifting global economy means for each of us and how we can respond, whether you’re part of the private sector or non-profit. I would encourage this to be required reading for those operating in any global environment.”

—Susan Ridge, Vice President, Marketing and Communications, Save the Children USA

“Leading Across Borders articulates the critical vectors of the ‘new normal’ in leading and operating globally. Excellent input for awareness and action beyond conventional thinking.”

—Eva Boesze, Head of Global Human Resources, KraussMaffei Group

Leading Across New Borders

How to Succeed as the Center Shifts

Ernest Gundling

Christie Caldwell

Karen Cvitkovich

Cover image: ©iStock.com/Fotovika

Cover design: Wiley

This book is printed on acid-free paper.

Copyright © 2015 by Aperian Global. All rights reserved

Published by John Wiley & Sons, Inc., Hoboken, New Jersey

Published simultaneously in Canada

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, [phone], fax [phone], or on the web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, [phone], fax [phone], or online at www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with the respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor the author shall be liable for damages arising herefrom.

For general information about our other products and services, please contact our Customer Care Department within the United States at [phone], outside the United States at [phone] or fax [phone].

Wiley publishes in a variety of print and electronic formats and by print-on-demand. Some material included with standard print versions of this book may not be included in e-books or in print-on-demand. If this book refers to media such as a CD or DVD that is not included in the version you purchased, you may download this material at http://booksupport.wiley.com. For more information about Wiley products, visit www.wiley.com.

Library of Congress Cataloging-in-Publication Data has been applied for and is on file with the Library of Congress.

ISBN 978-1-119-06402-2 (hbk); 978-1-119-06427-5 (epdf); 978-1-119-06423-7 (epub)

Dedication

Dedication from Ernest Gundling

With love to my wonderful wife Kacey for her encouragement and inspiration, and to my warmhearted and good-humored family, especially Anne, Chris, Katherine, Theo, Gabe, and Emma!

Dedication from Karen Cvitkovich

To my children, Matt and Sorine—I am thrilled that you share my love of global adventure!—and to David and the rest of my family, who support me in so many ways. You help me to cross borders every day.

Dedication from Christie Caldwell

To Johnny Xiong, whose conversations, stories, insights, humor, and perspective inspired this author and many aspects of this book.

Chapter 1The Shifting Center: Emerging Markets Have EmergedWhat Is Changing and Why This Matters

The Future Arrives

The world's economic center is shifting with breathtaking rapidity. The trends are clear, both in the numbers and in the new realities on the ground; the general direction is from west to east and from north to south. This shift in power and influence is not only economic but also demographic, political, and cultural.

China and India

China recently passed the United States to become the world's largest economy defined in terms of gross domestic product (GDP) purchasing power parity. Although this news created only a small blip in the Western business press, it represented a historic milestone that is likely to be followed soon by other landmark events. Calculations based on market exchange rates—a more common yardstick of GDP—indicate that China will surpass the United States to become the world's undisputed economic leader by 2030.

India is also expanding rapidly; current estimates indicate that by 2050, China, the United States, and India will be the top three economies in the world.1 While China and India still have many rural and comparatively unaltered areas within their borders, their growing industrial and technological prowess as well as their higher ranking among the world's economies signify that they have officially graduated from “emerging” to “emerged.”

Europe's relative economic position is changing simultaneously. Membership in the Group of Seven (G7), an economic forum originally founded in the 1970s by the world's most industrialized countries, provides a symbolic example. Original G7 members from Europe included France, West Germany, Italy, and the United Kingdom. If the same organization were to be recreated in 2050, it would probably include no European member nations. According to current projections, by that time. In order to offer Europe G7 entry, it would be necessary to combine two or three countries, or perhaps all of Europe.