Learning Adobe Connect 9 - Milos Radovanovic - E-Book

Learning Adobe Connect 9 E-Book

Milos Radovanovic

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Beschreibung

Modern world organizations require effective collaboration in order to improve productivity. Conferencing tools enable users to increase their productivity and improve communication with their functionalities that include interactive experiences supported by multiple features. One of the most advanced conferencing tools and the market leader is Adobe Connect. It is a great tool that will help you organize and present your content in the most efficient manner possible while capturing the audience with rich and engaging presentations."Learning Adobe Connect 9" is a practical, hands-on guide that provides you with a number of clear, step-by-step exercises that will help you take advantage of the real power that is behind Adobe Connect."Learning Adobe Connect 9" will take you on the journey through the magical world of Adobe Connect features. By reading this book, you will be able to master the most important features of Adobe Connect quickly. This book will guide you from the basic Connect functionalities through the complex features that are offered by the application's user friendly interface. The easy-to-understand structure of this book will help you learn and remember the content with straight to the point examples combined with step-by-step guides that will help you use all of the Connect features with confidence.
By the end of this book, you will be full of confidence to start your next web conference.

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Seitenzahl: 186

Veröffentlichungsjahr: 2013

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Table of Contents

Learning Adobe Connect 9
Credits
About the Authors
About the Reviewer
www.PacktPub.com
Support files, eBooks, discount offers and more
Why Subscribe?
Free Access for Packt account holders
Preface
What this book covers
What you need for this book
Who this book is for
Conventions
Reader feedback
Customer support
Errata
Piracy
Questions
1. Starting with Adobe Connect Application
The basics of Connect meetings
Logging in to the Connect application
The user interface of the Connect application
The Main Menu area
The Shortcut Menu area
The Main area
Summary
2. Creating an Adobe Connect Meeting Room
Meeting room roles
The Meeting Management page
Shared Meeting
User Meetings
My Meetings
Meeting Dashboard
The Enter Meeting Information page
The Meeting Information section
The Select Participants page
Example 1 – granting administrators group participant permission
Example 2 – granting presenter permission to a specific user
The Send Invitations page
The user interface of the Send Invitations page
Summary
3. Managing Adobe Connect Meeting Room
The Meeting Information page
The Edit Information page
The Edit Participants page
Example 1 – changing roles
Example 2 – removing a user
Example 3 – adding a specific user
The Meeting Invitations page
The Uploaded Content page
The Meeting Recordings page
The Meeting Reports page
Summary
4. Customizing the Viewing Experience
Meeting room templates
Information preserved in a template
Creating a meeting room template
Converting a meeting room into a template
Applying a template to a new meeting
Customizing the login page, central page, and meeting appearance
How to customize the central page
How to customize the login page
How to customize the meeting room look
Summary
5. The Content Library
Working with library files and folders
The supported file types in the Content library
Uploading content to the Content library
Viewing content in the Content library
Permission settings in the Content library
Summary
6. Meeting Room Overview
Meeting room main menu navigation features
Meeting
Layout
Pods
Audio
Keyboard shortcuts and navigating between pods
Shortcuts for audio and recordings
Shortcuts for attendee management
Shortcuts for dialog boxes
Managing attendees through the Attendees pod
Example 1 – changing user roles
Example 2 – removing participants
Example 3 – editing participant names
Example 4 – granting enhanced participant rights
Example 5 – changing meeting attendee status
Using Presenter Only Area
Using Prepare Mode
Summary
7. Sharing Presentations
The Share pod
Presentation toolbar options
Navigation through presentations
Summary
8. Using a Whiteboard Feature in the Meeting Room
Create and display a whiteboard
Standalone whiteboard
Adding an overlay whiteboard in a share pod
Whiteboard drawing tools
The Shapes tool
The Selection tool
The Pencil tool
The Text tool
The Delete Selected button
The Undo button
The Redo button
Summary
9. Using Screen Sharing
Starting screen sharing
Desktop sharing
Changing control of a shared screen
Applications and window sharing
Systray sharing options
Share pod preferences
Summary
10. Customizing Pod Display
The Pods menu description
The pod's Preferences dialog
Managing pods
Organize pods
Summary
11. Customizing and Saving Layouts
Creating layouts
Managing layouts
Changing and managing layouts during a meeting
Specifying layout bar options
Summary
12. Recording Adobe Connect Meetings
Recording a meeting
Managing meeting recordings
Deleting recordings
Moving recordings
Enabling recordings for public viewing
Editing recording information
Playing back a recorded meeting
Editing recorded meeting
Creating an offline recording
Summary
13. Sharing Files, Polls, and Web Links
The file share pod
Uploading a file
Downloading a file
Removing a file
Renaming a file
The poll pod
Creating a poll
Showing voting results
Editing polls
The web links pod
Adding link
Displaying a web page
Renaming a link or changing a link's URL
Removing a link
Summary
14. Managing Text Messages and Questions
Chat pod
Notes pod
Q&A pod
Summary
15. Using Audio and Video
Using audio conferencing
Using integrated adapters
Creating and using an audio profile
Editing or deleting an audio profile
Associating an audio profile with a meeting
Starting an audio conference
Starting meeting audio
Joining an audio conference
Managing audio within meetings
Adjusting audio quality
Using video pods
Sharing a video
Summary
16. Using Breakout Rooms
Defining breakout rooms and assigning members
Beginning a breakout session
Communication within breakout session
Ending a breakout session
Sharing breakout room content in the main room
Reopening breakout rooms
Summary
Index

Learning Adobe Connect 9

Learning Adobe Connect 9

Copyright © 2013 Packt Publishing

All rights reserved. No part of this book may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, without the prior written permission of the publisher, except in the case of brief quotations embedded in critical articles or reviews.

Every effort has been made in the preparation of this book to ensure the accuracy of the information presented. However, the information contained in this book is sold without warranty, either express or implied. Neither the authors, nor Packt Publishing and its dealers and distributors will be held liable for any damages caused or alleged to be caused directly or indirectly by this book.

Packt Publishing has endeavored to provide trademark information about all of the companies and products mentioned in this book by the appropriate use of capitals. However, Packt Publishing cannot guarantee the accuracy of this information.

First published: April 2013

Production Reference: 1160413

Published by Packt Publishing Ltd.

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ISBN 978-1-84969-416-2

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Cover Image by Laura Garton (<[email protected]>)

Credits

Authors

Miloš Radovanović

Miloš Vučetić

Reviewer

Laurent Janolin

Acquisition Editor

Wilson D'souza

Commissioning Editor

Priyanka S

Technical Editors

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Project Coordinator

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Proofreader

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Indexer

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Production Coordinator

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Cover Work

Aparna Bhagat

About the Authors

Miloš Radovanović is a software engineer at software powerhouse PSTech in Belgrade, Serbia, where he dedicates most of his time to working on projects related to the Adobe Connect application. His daily love affair involves passionate development of various Adobe Connect components on the backend side, with occasional road trips to the frontend. His engineering skills are extended across a multitude of exciting world-renowned platforms and technologies including Java, MySQL, Eclipse, Ant, Hibernate, Spring, and Flex. He began his life-changing journey with the Adobe Connect application as a quality automation engineer where he was exposed to all the marvelous application features.

He graduated from the University of Belgrade, with an M.Sc. in Applied Mathematics. In addition to being completely dedicated to his work, he loves soccer, snowboarding, and the incredible sounds of house music. He lives in Belgrade, Serbia, with his beloved wife, Nataša.

I would like to thank my greatest inspiration, Ksenija (my soon to be born baby daughter) and my wife, Nataša, who is very proud of me for completing this book. She was always there for me with unreserved support and encouragement while working on the book.

Additionally, I would like to thank my parents for helping me overcome many difficulties and to endure many challenges in life. Last but not least, my special thanks goes to my friend and colleague Miloš Vučetić, who is the coauthor of this book and my everyday partner in the Adobe Connect engineering adventures, and to Gabriele Giganti, who helped tremendously with his advice, which helped my self-esteem in the moments when I had my doubts about completing this book.

Miloš Vučetić is a software engineer at software development company PSTech in Belgrade, Serbia. Miloš connected with the Adobe Connect application for the first time as a quality automation engineer, where his passion for in-depth code testing introduced him to the magnificent features of this great application. He continued his work on the application on the creative side by developing various components for Connect, along with a large bundle of third-party tools that integrate perfectly with Adobe Connect due to his never-ending quest for perfection and quality. His artistic soul continues to expand horizons, as he uses Flex and Java to continue his great works of programming and further enhance users' visual and functional experience with Connect. In his everyday enterprise adventures, he uses multiple technologies and platforms to improve every aspect of his development skills. He graduated from the University of Belgrade, with a B.A. in Information Systems and Technologies. He lives with his girlfriend, Zorica, in Belgrade, who occasionally lets him play cards with his friends.

My deepest gratitude goes to my parents, who supported me along my journey on every step of the way. I am very thankful to my girlfriend, who tolerated my long nights in front of this text and helped me to overcome doubts that I had when inspiration was nowhere to be found. Many thanks to my sister, who gave me endless support throughout this process. Special thanks for close collaboration and great friendship goes to my great friend and colleague Miloš Radovanović, along with our colleague Gabriele Giganti, who shared his wisdom and good sense of humor when it was much needed.

About the Reviewer

Laurent Janolin is the founder and Associate Director of Live Session. Web enthusiast, he loves working on how technology can help professionals to develop their competencies, get things done, and improve their business. With Live Session's team, Laurent helps companies to successfully deploy more than 1,000 webinars and virtual training classrooms per year in the banking, pharmaceutical, and training industries.

To know more about Live Session, go to http://www.live-session.eu. To get in touch with Laurent, send an e-mail to <[email protected]>.

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Preface

Modern world organizations require effective collaboration in order to improve productivity. Today we live in an era of companies that are spread across different continents, while there is an ever-increasing need to effectively share information in real time and to discuss a multitude of ideas, no matter where we are.

Conferencing tools enable users to increase their productivity and improve communication with their functionalities that include interactive experiences supported by multiple features. One of the most advanced conferencing tools and the market leader today is Adobe Connect. With its features that include audio and video, various sharing capabilities, meeting recordings, advanced users management, and file sharing and transferring, it is a great tool that will help you organize and present your content in the most efficient manner while capturing audience with rich and engaging presentations.

What this book covers

Chapter 1, Starting With Adobe Connect Application, will cover the basics of the Adobe Connect 9 application, after which you will be able to navigate through the application.

Chapter 2, Creating an Adobe Connect Meeting Room, will teach us how to create meeting room in the application, to manage meeting attendees, and to send invitations for meetings.

Chapter 3, Managing Adobe Connect Meeting Room, will explain how to edit various settings for existing meetings.

Chapter 4, Customizing the Viewing Experience, will provide guidelines on how to create meeting room templates and customize the Connect application.

Chapter 5, The Content Library, will discuss how to use the Content library features.

Chapter 6, Meeting Room Overview, will walk us through the meeting room features and its functionalities.

Chapter 7, Sharing Presentations, will walk us through the share pod and its basic functionalities.

Chapter 8, Using a Whiteboard Feature in the Meeting Room, will walk us through the whiteboard features.

Chapter 9, Using Screen Sharing, will walk us through the screen sharing options for the share pod. After reading this chapter you will be able to share your desktop, applications, and windows.

Chapter 10, Customizing Pod Display, will acquaint us with the pod menu description, pod preferences, and how to manage pods.

Chapter 11, Customizing and Saving Layouts, will provide guidelines on how to create and manage meeting room layouts.

Chapter 12, Recording Adobe Connect Meetings, will teach us how to record and manage meetings.

Chapter 13, Sharing Files, Polls, and Web Links, will provide guidelines on how to use File Share Pod, Poll Pod and Web Links Pod.

Chapter 14, Managing Text Messages and Questions, will walk us through the use of the Chat Pod, the Notes Pod, and the Q &A Pod.

Chapter 15, Using Audio and Video, will discuss how to use the audio and video conferencing features of Adobe Connect.

Chapter 16, Using Breakout Rooms, will explain how to use breakout rooms and their features.

Chapter 17, Integrating With Microsoft Outlook and Other Applications, is not present in the book but is available as a free download from the following link: http://www.packtpub.com/sites/default/files/downloads/Integrating_With_Microsoft_Outlook_and_Other_Applications.pdf. This will guide us on how to use the external Connect applications, such as Connect Outlook Add-in and Connect Add-in for Microsoft Lync.

Chapter 18, Creating and Managing Adobe Connect Events, is not present in the book but is available as a free download from the following link: http://www.packtpub.com/sites/default/files/downloads/Creating_and_Managing_Adobe_Connect_Events.pdf. This will explain how to create and manage events.

What you need for this book

You can register for a free Adobe Connect trial account, and in order to successfully use a meeting room, you must have an Internet connection, any modern browser (for example, Mozilla Firefox, Google Chrome, or Internet Explorer), and an installed version of Flash Player. Minimum requirements are Flash 10.1 for Adobe Connect 8 and 10.3 for Adobe Connect 9.

Who this book is for

This book is for users who would like to start utilizing the Adobe Connect application for web meetings, eLearning, and Webinars, and for those who are looking to learn Connect and get up to speed with using all the features that will help them to enable instant access to their web conferences from any mobile device or desktop, to improve collaboration while engaging meeting participants with great video experience and rich multimedia features. Readers of this book will be able to improve their web conferencing experiences by driving more efficient meetings and much better collaboration for all participants.

Conventions

In this book, you will find a number of styles of text that distinguish between different kinds of information. Here are some examples of these styles, and an explanation of their meaning.

Code words in text are shown as follows: "Depending on Connect settings, it might be the case that initially the Shared Meetings folder is only available to those users with Admin or Meeting Host role."

New terms and important words are shown in bold. Words that you see on the screen, in menus or dialog boxes for example, appear in the text like this: "On the right-hand side of the Main Menu bar, there is a Search text field for quick search functionality".

Note

Warnings or important notes appear in a box like this.

Tip

Tips and tricks appear like this.

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Chapter 1. Starting with Adobe Connect Application

Adobe Connect is a flash-powered platform, and depending upon licensing and permissions within your organization, you can create web meetings, e-learning courses, and virtual classrooms and webinars. So we can say that Adobe Connect encompasses three major components:

Adobe Connect meetingsAdobe Connect trainingsAdobe Connect events

In this chapter, you will learn the following:

Basics of Connect meetings featureHow to log in to the Connect applicationConnect home page user interface

In order to help run and manage those features, Content Management and Administration features are provided. Also, reporting is another key element of Adobe Connect.

The central topic of this book will be the Adobe Connect meeting feature. Of course, we will cover most of the Content Management feature, as well as some of Basic Event Management features.

In this chapter, you will learn the basics of the Adobe Connect application. After this chapter, you will be ready to enter the application and navigate through different pages of the Connect.

The basics of Connect meetings

Adobe Connect Meeting can be best described as an online live conference software for multiple users. It is a web-based application that you can use to run an online conference meeting. The meeting room interface is combined from various components and a number of display containers that are named pods. By using the pods functionalities, meeting room provides several features for multiple users who play the role of meeting attendees.

Users have the ability to chat, broadcast live video and audio, share files, share computer screens, or use other interactive functionalities while using the meeting room. You will learn how to use all of those functionalities in the later chapters of this book.

In addition to the predefined default layouts, you can customize your own meeting room according to your needs. This feature will be explained in detail in Chapter 10, Customizing Pod Display.

Every meeting room that is created in the application is assigned its own URL address, and it is available until you delete it. You can access your meeting by clicking on the assigned URL, and you can use the same URL address to enter created meeting rooms several times. In Chapter 2, Creating an Adobe Connect Meeting Room and Chapter 3, Managing Adobe Connect Meeting Room, you will learn how to create and manage your own meeting rooms.

Based upon your assigned role, you will have different capabilities in a meeting. In order to successfully use meeting rooms, you must have an Internet connection, any modern browser (for example, Mozilla Firefox, Google Chrome, or Internet Explorer), and an installed version of Flash Player. Minimum requirement is Flash 10.1 for AC8 and 10.3 for AC9.

Logging in to the Connect application

By entering the URL address of your Connect instance, you will be presented with the login screen. On this page, you will need to enter your credentials in the form of an e-mail address (usually your e-mail address or any other login information your administrator provided you with) and password provided to you by your system administrator for the specific instance of Adobe Connect. Please see the following screenshot for the example of an application login screen. Note that you will be able to customize this login page with your own logo. We will see this in the Customizing Login Page, Central Page, and Meeting Appearance section of Chapter 4, Customizing the Viewing Experience.

In addition to the fields provided for username and password on this page, you will find a link for password reset (Forgot your password?). This link can be used in case you forgot your password. In the bottom-left corner of the application, you will find the Help link that will redirect you to Adobe Connect Help