53,49 €
Now, more than ever, customer experience plays a pivotal role in the success and longevity of a company. Based on rigorous scientific tools and global data, this book offers a simple but thorough guide on how to master the challenges of the market, and how to deliver superior performance through effective customer experience management.
Das E-Book können Sie in einer beliebigen App lesen, die das folgende Format unterstützt:
Veröffentlichungsjahr: 2014
