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Start resolving your conflicts today for a peaceful coexistence! In this guide, you will find practical tips and proven methods with examples of exercises to resolve conflicts in your family or professional environment in a positive and constructive way. Whether it's about disputes or disagreements with your partner or colleagues, you can create a relaxed and harmonious atmosphere with the described methods of conflict resolution. Discover how you can defuse conflicts and find long-term solutions through communication, understanding, and a willingness to compromise.
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Seitenzahl: 15
Veröffentlichungsjahr: 2024
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Mediation at Home
Resolve Conflicts with
Practical Tools
Guidebook #2
Waltraud Dorfer
“Peace is not
the absence of conflict,
but the ability to cope
with it.”
— Mahatma Gandhi
Table of contents
Conflict Resolution in Everyday Life
Mediation
Trying mediation yourself
Tools of mediation
Active listening
Paraphrase
Mirror
Questioning techniques
Humour
Past
Reframing
De-escalate
Reality check
Volcanic eruption
Closing remarks
Imprint
For better readability, the generic masculine is used in this script. Unless otherwise indicated, the personal pronouns used in this work refer to all genders.
All contents of this script are protected by copyright. Unless expressly stated otherwise, the copyright is held by Waltraud Dorfer. Please ask the author if you would like to use the contents of this script.
Conflict Resolution in Everyday Life
Tips and tricks for
appropriate interventions without
professional training
There are several advantages to using mediation techniques at home before seeking professional help.
By addressing conflicts at home before they escalate, you can prevent them from becoming bigger problems. Early intervention makes it possible to resolve conflicts at an early stage, which is often easier than later.
The people involved have the opportunity to actively work on solving their problems themselves. This fosters a sense of self-determination, as stakeholders, they remain in control of the resolution process.
Start by improving communication in your family or household. Sit down regularly to talk about problems, needs, and wants. Be sure to listen actively and treat each other with respect.
Try to foster understanding of each other by talking openly about your feelings and perspectives. Use "I" messages to clearly communicate your own thoughts and emotions, rather than blame or criticize the other person.
Discuss different solutions and look for compromises that are acceptable to everyone. Encourage collaboration and finding win-win solutions.
