9,99 €
The must-read summary of Marcus Sieff's book: "Management the Marks & Spencer Way: Lead, Motivate and Succeed".
This complete summary of the ideas from Marcus Sieff's book "Management the Marks & Spencer Way" shows that in business, in management and in life, a winning philosophy consists of 4 key factors: good relationships, commitment to quality and improvement, a spirit of co-operation and support for worthwhile community projects. In his book, the author explains how M&S has remained a top company by focusing on its customer and he analyses how good businesses create excellent interpersonal relationships He divides his recommendations into 10 themes; this summary demonstrates each of the themes and how they can help you on your way to success.
Added-value of this summary:
• Save time
• Understand key concepts
• Expand your knowledge
To learn more, read "Management the Marks & Spencer Way" and discover management techniques that have ensured success for the world's biggest companies.
Das E-Book können Sie in Legimi-Apps oder einer beliebigen App lesen, die das folgende Format unterstützen:
Seitenzahl: 29
Veröffentlichungsjahr: 2014
Book PresentationManagement - The Marks & Spencer Way by Marcus Sieff
Book Abstract
Important Note About This Ebook
Summary of Management - The Marks & Spencer Way (Marcus Sieff)
1. First Thoughts
2. Starting Your Own Business
3. How To Get On In Business
4. Going Too Fast
5. Good Human Relations At Work
6. Quality, Value and Determination
7. Management Administration
8. Now You Are On The Board
9. Responsibility
10. Looking To The Future
Book Abstract
A winning business philosophy consists of these factors;
Good human relations for all customers, employees, suppliers and the wider community as a whole.A constant commitment to improve the value and quality of all goods and services offered by the company.A close spirit of cooperation with all suppliers to work towards further improvements in quality.Financial and other support for worthwhile community projects.Ultimately, it’s the people that count most. No government in the history of mankind has ever created any wealth. To do that, you need a close working partnership between owners, managers, employees, suppliers and customers.
Important Note About This Ebook
This is a summary and not a critique or a review of the book. It does not offer judgment or opinion on the content of the book. This summary may not be organized chapter-wise but is an overview of the main ideas, viewpoints and arguments from the book as a whole. This means that the organization of this summary is not a representation of the book.
1. First Thoughts
Good human relations at work are as essential for long-term success as are high quality and good value.
Any successful business which looks after its employees and shareholders also has a responsibility to the wider community and is proud to act accordingly. You learn most in business from your own experiences, but there is also much that can be learnt by observing others. Sound principles do not change, although sound policy often must. Principles are sacrosanct, but policy must be flexible.
In the last generation, a career in business was always considered to be a “last resort” option. Most often, people with any degree of intelligence or ability were guided towards the professions or government departments. This attitude was shaped by the popular conception that business people exploited the workers unfairly and unscrupulously.
Today, the general public’s outlook towards business and industry has changed vastly. Business people are becoming celebrities in their own right, not to mention authors of a vast array of business books. Business courses abound at universities and other schools. Today, business and industry support the worlds of education and culture to a large degree. Sponsorship has replaced the traditional practice of patronage.
Profit is no longer considered a dirty word, but instead is looked upon with relish. In the final analysis, however, any economic activity eventually comes down to dealing with people, and dealing with them effectively. The principles of working with people are the same across a broad range of business activities, and learning how to manage, direct and work with people are skills that can be used in any business setting.
2. Starting Your Own Business
The most important factor in any business is the quality of people involved. The business stands or falls on the people who manage and work there.