Talent Conversations E-Book

Roland Smith

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Sprache: Englisch

Seitenzahl: 33

Veröffentlichungsjahr: 2011

Beschreibung

Individual leaders can have a significant amount of influence over the development of organizational talent. One of the simplest yet most effective ways to develop others is the talent conversation - a way of building on relationships that are based on rapport, collaboration, and mutual commitment in order to help the individuals you lead improve performance, focus development, and reach positive outcomes. Learn how to prepare for and facilitate effective talent conversations by using the Center for Creative Leadership's development framework of assessment, challenge, and support.

Leseprobe

Contents

Managing Talent

What Is a Talent Conversation?

Knowing Your Talent

The Top Talent Conversation

The Solid Performer Conversation

The Potential Performer Conversation

The Underperformer Conversation

The ACS Development Model

Preparing for the Conversation

Assessment

Challenge

Support

Delivering the Conversation

Last Words

Suggested Readings

Key Point Summary

Lead Contributors

Ideas Into Action Guidebooks

Aimed at managers and executives who are concerned with their own and others’ development, each guidebook in this series gives specific advice on how to complete a developmental task or solve a leadership problem.

LEAD CONTRIBUTORS Roland Smith   Michael Campbell DIRECTOR OF ASSESSMENTS, TOOLS, AND PUBLICATIONS Sylvester Taylor MANAGER, PUBLICATION DEVELOPMENT Peter Scisco EDITOR Stephen Rush EDITOR Karen Lewis DESIGN AND LAYOUT Joanne Ferguson CONTRIBUTING ARTISTS Laura J. Gibson   Chris Wilson, 29 & Company

Copyright ©2011 Center for Creative Leadership.

All Rights Reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America.

CCL No. 449

ISBN No. 978-1-60491-093-3

Center For Creative Leadership

Post Office Box 26300

Greensboro, North Carolina 27438-6300 336-288-7210

www.ccl.org/publications

pfeiffer.com/go/cclguidebooks

The Ideas Into Action Guidebook Series

This series of guidebooks draws on the practical knowledge that the Center for Creative Leadership (CCL®) has generated, since its inception in 1970, through its research and educational activity conducted in partnership with hundreds of thousands of managers and executives. Much of this knowledge is shared—in a way that is distinct from the typical university department, professional association, or consultancy. CCL is not simply a collection of individual experts, although the individual credentials of its staff are impressive; rather it is a community, with its members holding certain principles in common and working together to understand and generate practical responses to today’s leadership and organizational challenges.

The purpose of the series is to provide managers with specific advice on how to complete a developmental task or solve a leadership challenge. In doing that, the series carries out CCL’s mission to advance the understanding, practice, and development of leadership for the benefit of society worldwide. We think you will find the Ideas Into Action Guidebooks an important addition to your leadership toolkit.

Executive Brief

Talent management is the work of designing and implementing the strategies, systems, and processes needed for talent sustainability—an organization’s ability to continuously attract, develop, and retain people with the capabilities and commitment needed for current and future organizational success. Evidence from Gallup’s Q12 employee-engagement research shows that people want a relationship with those who lead them and that if they feel that their leaders and the organization overall care about their individual growth, development, and career success, they are more satisfied, committed, and engaged. Individual leaders can have a significant amount of influence over the development of organizational talent. One of the simplest yet most effective ways to achieve this is the talent conversation—a way of building on relationships that are based on rapport, collaboration, and mutual commitment in order to help the individuals you lead improve performance, focus development, and reach positive outcomes. From this guidebook you will learn how to prepare for and facilitate effective talent conversations by using the Center for Creative Leadership’s development framework of assessment, challenge, and support.

Managing Talent

Talented employees want to know where they stand in the organization now and their possibilities for the future. They want direction on what and where they need to develop, and they seek feedback and support in their efforts. If they are able to have honest, open, two-way conversations with their managers they will feel more engaged by their work and more valued by the organization. In short, they want a dialogue.

As a leader you have a role in helping your organization achieve talent sustainability