The Transformational CIO E-Book

Hunter Muller

• Herausgeber: John Wiley & Sons
• Kategorie: Fachliteratur
• Sprache: Englisch

Seitenzahl: 264

Veröffentlichungsjahr: 2011

Beschreibung

The Transformational CIO is chock full of stimulating thought leadership and useful knowledge that will help you leverage new and existing technologies to create business value, generate more revenue, increase profits and improve customer relationships in rapidly changing global markets. This book is a practical guide for senior executives seeking optimal returns on technology investments, now and in the future. Hot-button issues and essential topics covered in the book include: * Vision and Organization * Culture and Change * Partnering with the Business * The Art and Science of IT Leadership * Team Building * Cloud Computing * Enterprise Collaboration * Strategic Sourcing * Executive Career Development The Transformational CIO features real-world stories and revealing anecdotes from CIOs and IT thought leaders at leading organizations as Disney, Kimberly-Clark, Kaiser Permanente, Dell, Flextronics, Wipro, Boston Scientific, Salesforce.com, General Motors, Shell Oil, Pitney Bowes, IBM, Cisco, Siemens, Citigroup, Microsoft, CVS Caremark, Frontier Communications and the U.S. Tennis Association. Written in straightforward business language, The Transformational CIO is a concise guide for staying ahead of the competition and seizing opportunities for success in a turbulent global economy.

Leseprobe

Contents

Cover

Contents

Title Page

Copyright

Dedication

PREFACE

ACKNOWLEDGMENTS

INTRODUCTION

Don't Be Afraid to Change Your Game

What You Need to Know

Now

about Business Transformation Strategy

The New Yin and Yang of IT

Is Everyone Really a Transformational Leader?

Moving Target

Transformation, Then and Now

Four Steps to Success

Great Things Happen to Great CIOs

An Overhead Smash

A Model for Transformation

Chapter 1: Vision and Organization

Bringing the Vision to Life

One Transformation Leads to Another

Going Global

Building the Leadership Team

Demonstrating Value

“It’s

More

about the Future”

Maintaining the Momentum

Don't Be Afraid to Inspire People

Chapter 2: Culture and Change

Overturning the Status Quo

From Pentagon to Pyramid

Elevated Perceptions

Organic Innovation

Establish the Baseline

Riding Two Horses

Faster

and

Cheaper

IT at the Scrub Sink

Demystifying IT

Chapter 3: Partnering with the Business

Connecting at Multiple Levels

The “Outsider”

Transitioning to Global Leadership

Being Where the Strategy Is Set

What’s

Really

Important to the Business?

The Age of Immediacy

New Convergence

Unedited Interview with Marc Benioff

Chapter 4: The Art and Science of IT Leadership

A Continuous Process of Engagement

Best of Both Worlds

IT Thought Leadership

A Magical Decision

“Put Yourself in the CEO’s Shoes”

Confronting Reality

No Illusions

Chapter 5: Mapping Your Future

What I

Really

Want Is a Business Partner . . .

Get Yourself a Business Mentor

and

a Coach

Do I Really Need an MBA?

Your Seat at the Table Is Waiting

Are You Sowing Seeds for Success—or Failure?

Managing Expectations

Chapter 6: The First 30 Days

Let Everyone Know That You're Organized

Move Quickly and Confidently

Alter Perceptions

Tone Matters

Technology Last

Building from Scratch

Chapter 7: CIO Evolution

Keeping It Simple

Tight Linkage Ensures Buy-In

Transitioning from Operational to Strategic

Chapter 8: The Road Ahead

A Time for IT Leadership

Figuring Out What’s Relevant

Hot and Getting Hotter

Challenges and Caveats

The End of “Inside” versus “Outside”

Strategic Sourcing and Business Value

Little Ideas Can Go a Long Way

Let’s Get Granular

Don't Chase Low Unit Costs

A Dose of Common Sense

The Last Word

RECOMMENDED READING

ABOUT THE AUTHOR

ABOUT HMG STRATEGY, LLC

INDEX

Guide

Contents

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THE TRANSFORMATIONAL CIO

Leadership and Innovation Strategies for IT Executives in a Rapidly Changing World

HUNTER MULLER

Copyright © 2011 by Hunter Muller. All rights reserved.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.Published simultaneously in Canada.

No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher, or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, Inc., 222 Rosewood Drive, Danvers, MA 01923, [phone], fax [phone], or on the Web at www.copyright.com. Requests to the Publisher for permission should be addressed to the Permissions Department, John Wiley & Sons, Inc., 111 River Street, Hoboken, NJ 07030, [phone], fax [phone]; or online at www.wiley.com/go/permissions.

Limit of Liability/Disclaimer of Warranty: While the publisher and author have used their best efforts in preparing this book, they make no representations or warranties with respect to the accuracy or completeness of the contents of this book and specifically disclaim any implied warranties of merchantability or fitness for a particular purpose. No warranty may be created or extended by sales representatives or written sales materials. The advice and strategies contained herein may not be suitable for your situation. You should consult with a professional where appropriate. Neither the publisher nor author shall be liable for any loss of profit or any other commercial damages, including but not limited to special, incidental, consequential, or other damages.

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Wiley also publishes its books in a variety of electronic formats. Some content that appears in print may not be available in electronic books. For more information about Wiley products, visit our web site at www.wiley.com.

Library of Congress Cataloging-in-Publication Data:

Muller, Hunter.

The transformational CIO: leadership and innovation strategies for IT executives in a rapidly changing world/Hunter Muller.

p. cm.

Includes index.

ISBN 978-0-470-64755-4 (cloth); ISBN 978-1-118-01932-0 (ebk);

ISBN 978-1-118-01978-8 (ebk); ISBN 978-1-118-01979-5 (ebk)

1. Information technology—Management—Case studies. 2. Chief information officers—Case studies. I. Title.

HD30.2.M875 2011

004.068'4—dc22

2010045216

For Sandra, Chase, and Brice

PREFACE

The Indispensable Executive

None of the essential transformative processes can be achieved or sustained without information technology. As a result, the chief information officer, more commonly known as the CIO, will play a central and indispensable role as a leader and enabler of business transformation. The CIO’s new role is vastly different from the roles played by the previous generation of CIOs.