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- Herausgeber: Books on Demand
- Kategorie: Fachliteratur
- Sprache: Englisch
What is the difference between a physical meeting and a virtual? What is the same? What advice can you benefit from that will make your virtual meetings better? Organisations with offices spread across locations and even time zones, will use virtual meetings as a natural part of their communication and leadership. This guide is for the busy manager who quickly wants to get concrete tips. It will give you: Useful advice regardless of the type of meeting Practical tips regardless of virtual technology Concrete tips (and warnings) for each technical solution This is the second book that Communication expert Antoni Lacinai has written together with Meeting evangelist Mike Darmell.
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Seitenzahl: 61
Veröffentlichungsjahr: 2017
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Table of Contents
”Virtual meetings… so what?”
Who are the we?
What do we mean by…?
Video meetings
Phone meetings
Webcast
Webinar
Shared desktop
Synchronous communication
Asynchronous communication
What are the experts’ views?
Pros and cons of virtual meetings
When to meet virtually and when to meet physically
General advice on meetings
Make time for planning
Decide the purpose and the goal of the meeting
Purpose
Goal
Plan your milestones
Prepare the right methods… to suit the meeting
Be on time
See and smile
Agree on your meeting rules
In longer meetings: have some breaks and energisers in the plan
Create participation and interaction
Give information asynchronously. Treat information synchronously.
Finish on time
Summarize and reflect
Do what you agreed to do
General advice regardless of virtual technology
Send a gentle reminder
Cultivate the relation and not just the question at hand
Maintain full focus in the virtual meeting
To multitask or not to multitask? That is the question...
What are we doing during a phone meeting?
Be on time… right on time!
Keep time zones in mind
Sit in different locations
Don’t have any disturbances around you
Learn the technology well
Get good stuff – for everyone
Make game rules including the use of technology
Don’t get too attached to one technology
Keep track of who is speaking – and who isn’t
Keep it short
Utilise asynchronous communication
Meeting tips for different types of virtual technology
Tips for the phone meeting
Tips for the video meeting
Tips for the web meeting (webinar)
Tips for email
Questions regarding voicemail and SMS
Adapted methods for virtual meetings
Brainwriting
The decision meeting
Shared goal/purpose/vision etc
Our final thoughts
A special thank-you
More books by us
”Virtual meetings… so what?”
Ericsson asked…
Telia asked…
Volvo asked
”We know you can help us get better
at leading meetings. But what advice
can you give on virtual communication?
Virtual leadership? Virtual meetings?”
We squirmed a bit and gave a few quick tips, explaining that 80% are the same. But the other 20%… well, we didn’t really have much to say about that. Because the truth is that we are not too fond of virtual meetings!
Maybe we shouldn’t say that – especially to you, who just bought this book. Not to you, who might well think virtual meetings are the best invention since sliced bread.
We have a preference for physical (meatspace) meetings and believe in their power to drive people and organisations forward, but we realise they aren’t always practical, economical or good for the environment; road, rail or air, you spend time and money, and leave a carbon footprint. Of course, many of us would like to scrap meetings altogether, but it’s undeniable: interaction with colleagues (clients, suppliers, ‘partners’ in general) is important – wherever they are. Virtual meetings are an opportunity to communicate, discuss, strategise and build rapport – whatever the distances, however scattered the participants. Companies and organisations with ‘global reach’ spread across multiple locations and time zones use virtual meetings, remote teamwork, cloud-based collaboration spaces… all challenges to people – like you, probably – who place a high value on good communication between individuals, across silos and within groups.
With so many of our clients asking the same question, we accepted that it is time to delve deep into virtual meetings. We have interviewed wise, knowledgeable, experienced people; we’ve read their books and others’, and trawled the Internet; we’ve asked ourselves and drawn on our own experience –as employees of big companies and as independent consultants. As consultants, we’ve asked our clients what success factors and pitfalls they see.
And now, we have developed this guide for you who lead or participate in virtual meetings.
Note: This is not a technical manual for Adobe, Cisco, Microsoft, Citrix, telephone switches or any other product/technology. Not at all. Technology develops and changes constantly. The book would be old before it was printed (or downloaded).
Instead, it is a three-part manual:
Useful advice regardless of the type of meeting
Practical tips regardless of virtual technology
Concrete tips (and warnings) for each technical solution – tool, app, online forum
You use this book as a starting point – a source of knowledge and a trigger for ideas. Pick and choose, don’t just try and follow these procedures blindly. As the Albanian saying goes:
Take advice from 200 men,
then do what you yourself think is best!
Maybe this will come as a disappointment. One CEO asked if we could provide a complete rulebook for his 30,000 employees. We said No. (Dear CEO, If you like you can buy this book for your employees and have a number of workshops where you derive your own optimal policy – a How-To, within which your people will take pride in ownership. Try it. Rejoice in your better-performing, dedicated staff. Measure the profit from the efficient, productive meetings and rejoice again!).
Out of all the tips that follow, choose those that suit you best. Meanwhile, if you come up with any approaches that you want to use that are not in this book, use them too. And feed them back to us, if you have a moment.
Email:
Who are the we?
Antoni Lacinai is the communications expert who is helping good people and organisations achieve their goals by improving their engagements with others. Typical topics for his lectures, seminars and coaching include presentation technique, successful customer calls, the art of performing better by setting the right goals and the craft of leading team meetings. He moderates conferences and workshops and writes books, blogs and chronicles about communication and motivation.
Mike Darmell is the meeting evangelist with over 20 years’ experience in the meetings industry. Starting off as a nurse, Mike changed career to marketing and event management. For seven years he has been running the company gr8 meetings, helping organisations to boost internal meetings – efficiency and effectiveness. He is also one of the most sought-after lecturers in how non-stop connection affects us.
Together we also authored the book ”Make Meetings Work” (2015), which you can find on Amazon.
Our purpose:
to help you have better meetings at work
Our goal with this guide is to give you tools, insights and tips that help you bring more energy, efficiency and creativity to your virtual meetings.
What do we mean by…?
Video meetings
Where you each have a camera and you can all see each other. Everyone can join the conversation.
Phone meetings
Where you only hear each other. These days, it’s often Skype without webcam. Everyone can be in on the call.
Webcast
For example, YouTube or Bambuser. Some are gathered together, some are scattered. Not everyone can participate on the same terms.
