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- Herausgeber: BoD - Books on Demand
- Kategorie: Fachliteratur
- Serie: Rhetorik, Präsentation, Persönlichkeit /englisch)
- Sprache: Englisch
What A says and B understands This book focuses on the subjects of moderation, discussion-rounds, surveys, round tables and different forms of dialogs. It demonstrates how to lead a conversation properly, how to avoid manipulation and how to reach a target-oriented outcome. Among others, the content includes the following subjects: - The first decisive impression - Interpersonal communication - What language tells us - From monolog, over dialog to a group conversation - Group dynamics in group conversation - Moderating a conversation round, surveys and interviews - Reciprocal interdependence and influence - Manipulation through statistics or smart display?
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Seitenzahl: 125
Veröffentlichungsjahr: 2025
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Fore-word
“I welcome you …”
“Don’t be afraid of perfection.
You will never reach it.”
Salvador Dali, Spanish painter
(1904 - 1989)
“… to our discussion roundtable today..”
We talk with each other and we talk to each other. We speak, discuss, carry on, and communicate, etc. Do we listen to each other as well?
“Of course,” we may say.
“I am also listening to the other person. Otherwise I wouldn’t know how to respond to him.”
It seems like listening is an elementary part of communication. In a broader sense we tacitly expect that communication eventually is a goal.
This book considers discussion situations and different kinds of dialogue. Generally, it is assumed that people get together in order to exchange their views.
They also want to present their own opinion – and – in a positive sense, to listen what others have to say.
It is some people’s goal to impart as much of their own opinions as possible in a conversation and they are not considerate of other opinions or ideas.
The people who have the largest contribution to a conversation can’t necessarily say that their own ideas are the best ones.
It is possible that a quieter person who does want not strongly articulate his opinion actually has brilliant views and contributes greatly to a conversation.
In order to temper the vocal participants and support the passive ones, very often a moderator is used. This person has a few very important duties and responsibilities in a serious discussion.
In the following pages we will look into these details, primarily using one moderator.
This person is attuned to not only the spoken words but also everything else around the discussion. Albert Mehrabian’s research indicated that only 7 % of information is transmitted by spoken words.
The other 93 % is transmitted based on how the words are spoken as well as the body language. Experienced moderators consider this knowledge.
They will set the room conditions to achieve the objective of the discussion and use an arrangement that shows respect for each person, relative to their social standing.
While the book by this author “Body Language – in Europe”, focuses on nonverbal communication, and the book “Rhetoric – Mastering the Art of Persuasion”, primarily focuses on the spoken word, and this book focuses on how to communicate in a group discussion.
The subject is primarily interpersonal in nature, and therefore, we apologize to the reader if we go in more detail in certain areas and if it gives the impression that something might seem to be subjective.
In order to be as objective as possible I have – in my freedom as the author and as a human being - access to other people’s experience and knowledge.
Therefore I will use this opportunity to say “THANK YOU!” to everybody who supported me physically and psychological in this project.
There are my students who gave me inspirations through the realization of different group discussions, as well as my father Alfred Hanisch, who supported me as lector and mentor, and my friend Thomas Sturm, who let me work on this project without having too much stress by taking care of all the daily work and duties.
I also do not forget all the other people and friends who gave me small but important and precious suggestions and help.
I wish you, dear reader, lots of fun reading this book and hopefully it is a help for practical implementation, so you can use it for a more successful private and business life!
Horst Hanisch
